I can find most things I need at Maynards. My only problem is finding more things I want and spending more than I planned.
Overall always a good experience. Some items are hard to find. I was looking for mirror hangers. Asked 2 clerks if they had them. They directed me to different areas...no luck.
Several of the staff was very unhelpful. I was very surprised by how little they cared. I do not plan to shop here again. Also I learned placing an order at Menards.com does not always hold your items for pick up. There is a they pick and a you pick- but the staff could not show me where it stated that on my email order. I did not mind picking my own merchandise. But Ft Wayne suggested buying online as it was discontinued- this way we were sure to get the last of the item. Yet when we arrived no one knew anything about our order; (yet I received a your order is ready for pick up and a scanned entry for lumber pick up ticket) and no one cared to help us find it. Eye rolls a few sighs and being sent to multiple locations in the store; as it didnt seem to be anyones problem. No small town love at this store.
Menards always has a little bit if everything and great prices. A majority of the staff is dependable and knowledgeable. Some ensure your are welcomed like family. However preventing them from getting a full five stars is the Big Business attitude they have. Some staff could care less the thousands of dollars pumped into it and flat out could not spend 1/2 a minute making sure your visit is 100% percent top notch. To them its just a paycheck and customers are a nuisance to them.The picture is an above ground garden built with materials attained at Menards.
Good store. Exactly what you would need a Menards to be.
Found what I needed and was out quickly.
We always find what we are needing, and the 11% Rebate is awesome.
Menards almost always has what I need but their workers lack knowledge about the job positions the hold. Overall if you learn the store and where things are at, you will be good to go.
No help in cabinets had to wait 30 min for someone to show up!
Returned defective item. No issues; courteous staff. Picked up special order; again no issues.
Purchased 6 treated landscape timbers, pulled to the back and only had 2.Do a better job counting your inventory!!😡😡
Very pleasant shopping experience. Had to ask for help from some of the store employees and they were very helpful. I found what I needed and the prices were reasonable.
My local go to place for yard, gardening, and hardware needs. Most employees are very helpful.
Friendly staff and they had what I needed
Always friendly.
Staff is knowledgeable, and friendly.i hope it remains the same.
Great service in Celina and cant wait to get my door
The staff approached us several times to ask if we needed anything. They always have what we need.
Always a good time at Menards. The associates were courteous and directed me to exactly what I needed. In and out, as usual!
Appreciate the mask requirements, glad to see everyone not willing to wear them go elsewhere, yes you all have the right to not wear a mask, and this company has the right to not serve you on their property, in their business...duh
Ordered 3 sets of cabinets from Menards in Celina. The guy that ordered them for us at the computer desk was great and very knowledge. However everything else from there on out has been the biggest headache/nightmare. The guys that load you up in the back of the store and organize the pallets are some of the worst I have seen. It took 6 trips to Menards and over a half hour of waiting each time, because they lost my pallets. This was after I received an email saying they are in and ready for pickup. I also called ahead each time to let them know I was coming.Then the guy driving the forklift hit my truck bed with his forks and scratched it up and pryed up the plastic of my bed. I am not one to complain, but this is some of the worst professionalism I have seen.I talked with the GM and the best he said they could do is a free delivery on my next set of cabinets. Its safe to say, Ill be going to Lowes from now on.
Great friendly service very helpfull
Ilove Menards, I am not able to go,butt i love menards.
I love this place. Really helpful people. Speedy and friendly checkout. Can help you find anything you would need and want.
Rude manager not EDUCATED on medical laws regarding masks. There is a reason they dont put their mask policies in writing, theyre illegal.
Nice clean and very friendly service
They need more help for the loading
Terrible no one to help had to climb up 4 rows to get jars lokked for help 15 minutes
Great job at the paint department today! Very helpful and knowledgeable with recommendations for supplies! You can buy everything at Menards from milk to paint! Staff super nice too and you must wear a mask or purchase one for a buck plus tax!
Very nice people. Fellow campers are nice as well. Lots are a little to be desired. Very tight. Neighbors camp fire is 8 feet from our trailer. Nice place so far over all.
Typical Menards low prices decent selection but store employees are usually not much help.
When you wear a mask, make sure it covers your mouth and your NOSE. That is how you get covid.
I didnt know I needed a printed out paper to buy a mattress and box springs. No signs telling me of this. So I grabbed the small tickets and proceeded to the register. Cashier said she could not ring up from those tickets. Then proceeded to ask the 2 managers up at the front desk who were doing nothing. The one front office manager asked what I wanted. I showed her the small tickets with a bar code on them. We cant do that. End of her story. There is nobody behind me, 2 office girls are doing nothing, and office managers have radios on them. Couldnt they have radioed to help a girl out? Nope!! Lets just turn away a customer buying a $600 product.
Excellent customer service
Had everything that I needed.
It was good as always
Waited out back for a pickup. Seemed to be everyone else’s job to get my items
Unfortunate excuse for a home improvement store. Employees in the Celina store are rude.
It was a Wonderful trip. LOVE MERNARDS
Easy parking, clean store, adequate staffing and polite clerk. Found what I needed at 1/2 price of same item at Walmart! Another item I needed was out of stock.
Went to get a grill cover asked a guy that works there he just pointed and said it should be over there
Good prices have just about anything you need on house hold items plumbing, electrical,pet items. Christmas items, Halloween items
They always have what I am looking for
Very helpful employees
This menards has been one of my favorite home improvement stores. The staff is helpful and friendly. They have an enormous lumber yard and you can look up what they have in store online before you go.
Really like Merards. Great place to shop, has everything I need and I do not have a problem wearing a Mask. I wish everyone else was that considerate.
Like other menards stores
We wanted to buy the vanity on sale but the only one left was the display. Caleb was really helpful. He undid it and even helped put it on the cart so we could wheel it to the cash register. He was nice and friendly and answered all of our questions.
We went to the Celina Menards to buy a washer and dryer on 3-11-19. Great experience with Curtis in the appliance department. He set us up with everything we needed and helped us with a great deal on delivery !! 5 STARS. Then we went back to the delivery service department and were helped by Zach and Austin. 5 STARS. Fantastic customer service guys. Makes spending a bunch of money not so bad when you get service like this !! Well done guys. Thanks
Very nice and clean. Check out people are always nice.
Nice friendly staff. Call for the products before coming, still in stock. The only issue is the mask requirement, but that will be going away soon.
Special Ordered lumber for interior of the home. Received the notice that the product was in and ready ahead of schedule. I was excited, but I found that the item was not what I ordered. Sku was wrong and the materials did not match. In fact the items were in stock items. Now they are reordering. Delayed again. No compensation for lost time during the day, the hassle or company mistakes. Strike 1 - Im building a house. Do you want more of my business. Oh yeah - they wouldnt let me out of the gate and scanned my new special order thus taking out of the ordered system inside. Thanks.!!..
I will not ever shop here again. I walked. I Walked in without a mask and they never said anything. Then refused to check me out when I got the register because I was not wearing a mask. So I had to have my father do it for me while they kicked me out of the store
Had everything I was looking for. The associates were very helpful and polite.
Great place,. They are doing great enforcing the mask for covid
Very helpful people. Helped me find what I needed
This place has everything you need. Lumber, appliances, tools, automotive, and even food. They have never ran out of anything I needed. Staff is always friendly. Love shopping Menards! The rebates are awesome. Very clean restrooms.
The store helper was very slow helping to get the building supplies I needed from the wood born. And I was out there about 1:30 in the afternoon
Not sure if it was just the day I was there, but some of the rudest people Ive ever met in my life!!!
I quit shopping here. Missing out on a lot of my business because you won’t allow my kids in the store. Just dumb. The only place in town that turns away paying customers because they like to breathe while shopping.
Half of employees are knowledgeable of things they are selling, couple of employees are not considerate of customers. I was shopping and mike, pushed my cart out of his way, while I was loading my cart, because he felt that his work (stocking shelves) was more important than me loading my cart. The same employee (mike) then pushed me to the side, so that he could stock shelves. Few min later, I was trying to look at tools in same isle, he has his stocking cart in the way, I moved it a few feet, so that I could get in and look at items that were on bottom shelf, i step back for min, and he pushed his cart back in place and told me to not touch his stocking cart. I was not impressed by this visit, I as a contractor come to this store at least 6 times a day for materials and tools, I feel that some employees need more training, as they dont know what they are selling.
I couldnt find any of the 4 items that I was searching for. Gave up and left after an hour of searching.
The place for all your home needs!!
I will stop here to pick up a few stuff. Some household stuff seems cheaper than other large lumberyards or bigbox stores.
Awful customer service. The associates know little to nothing about products. Very disorganized. I suggest Lowes or Home Depot over Menards any day.
I hate this place. They dont let my son in to help me with Materials. They make me wear masks n that should be my choice not theres Menards thinks they have that much money that they can do what they want to then everyone needs to go to Lowes or somewhere else to do there business.
Love, love, love shopping at Menards. Staff is friendly, knowledgeable, and extremely helpful!
Dont like being forced to wear a mask
The workers arent much help!
Mask wearing is Stupid. I only go here now when I have to
I took my students on a job tour to Celina Menards. Joshua from HR took us on the tour and was super knowledgeable about the store, super friendly to all of us (students and staff), answered all questions, and thought of all things possible it seemed. Very friendly staff, and gave me a whole new perspective on Menards. Definitely recommend it!
Nice quick trip, got what I needed and out.
Had what I needed.
One of our favorite places to shop. They carry everything for your home or garden. People are always close by to help or answer questions and so far have always had a great attitude and are very helpful. We bought a gazebo and absolutely love it! A place youll want to return to.
Good prices but customer service was horrible. Had 3 employees walk away when I was approaching them. And its really sad when an employee cant get an item from the back because its not her department. It was 10 feet away from her work station. Thanks to the guys that actually helped me even when it wasnt their department.
With never go back.
Good luck getting your 11 percent back on rebates
Excellent help and service
Its a good place, sometimes cant find what Im looking for. The workers are hard to find aswell.On top of being a handy store, they also sell food, and even cold milk.
Its ok..
Like any Menards store
I think its our right if we want to wear a mask or not you are the only establishment that I have been to where I felt so uncomfortable and violated it is my choice if I want to wear a mask not menards I will never ship there again even after all this is over
Easy to find what I was looking for. Staff were pleasant and helpful. Enough registers open for quick check out.
They had wood... amazing
Self service yard with materials 3 decks up and ZERO EMPLOYEES IN THE YARD TO ASSIST
Always has what I need. Staff is always willing to help. Great prices.
Really good
Was looking for an item and couldnt find what we needed so asked the store manager Curtiss and he wouldnt even help us. Terrible customer service! All the floor employees we encountered were very helpful.
The fact that menards is only place that makes you wear a mask is ridiculous, if there was a lows or other options fir what I need I would defiantly shop elsewere
I was very happy with my visitThe people were very helpfulI will be back to buy. Many thingsStorm door. Sweeper etc
I love this place....
Always have a lot in stock
I like the products and store, but dont count on your 11% discount coming. Sometimes I get it and sometimes I dont. We purpossedly bought kitchen flooring there to get the rebate. They gave me the proper paperwork and I sent it in and they say they have no record of it. Note it is not THIS store, it is at corporate.
Great place to walk and shop. Very courteous employees. Great bargains throughout the store.
They were rude walked in asked for wipes to wipe down cart said they were out
Got what I needed everyone was friendly
Very helpful staff except for the guy with the Handlebar mustache . He acted like he was being inconvenienced just to answer a question on where I could find something . Had to find someone that actually knew what they were doing .