I used to go to the Cedar Rapids location frequently, but I do not plan to go back. While in the store today, I had picked up a black shirt, carried it with me while I looked at other items, decided that I didnt want it, and put it back on the same rack where I had found it. I thrift frequently, and I believe that this is common behavior since you might find an item that you are considering and dont want someone else to take it while you make a decision. I have done this on plenty of shopping trips, including at this store, and have never been bothered. Today, a staff member came up to me after I had put the shirt back and asked about it. At first I thought she was just making conversation, asking why I decided not to get it, but her demeanor quickly made it clear that she thought that I had put the shirt in to my tote bag. She got quite close to me (while being unmasked) and asked me to show her where I put the shirt because if it wasnt put back correctly she would lose her bonus. I have never been told this by a staff member at this store, and if that were really the case, I would expect that the clothing would be better organized than it is. After this interaction, I was uncomfortable and it was near closing, so I decided to leave rather than continue to browse. While I was starting my car, the woman who came up to me came out of the store, walked toward my car, and watched me leave. I would have much preferred being asked to open my bag and show that the shirt wasnt in there rather than experience this kind of disrespectful, cagey behavior over a used turtleneck.

Their consignment contract is is far from equitable for my taste but its ones choice to trade here or not. I was in a position where I used them once again recently to consign some furniture after clearing out a house in Cedar Rapids since I live in South Carolina. Theyve sold a few pieces of that furniture and I asked them to send me the check for $56 (minus check fee of $2). A few days later, I get a new mailbox in the same town and have my old address forwarded, which forwarding lasts many months. Two weeks go by and I still dont receive my check so I call and let them know, also notifying them to send directly to the new mailbox. Their accountant notifies me via the manager that since I didnt tell them of my new address, Ill be charged a $30 stop check fee for the mail that I didnt lose, nor receive. In summary, they sell my furniture and I get dubious commission of $56 minus their check fee of $2, then get penalized $30 because my forwarded mail got lost and Im apparently the one to answer for post office negligence?

I always love the variety of merchandise at the store! I love to go in here even if Im not looking for anything just to see the new stuff that come in!

Great prices, but a little better organization needed.

I absolute love this place. I go here everytime I am in town.

Found two bikes one was 50% off and when was 80% off :-) good deal today! We prayed for that!

Always find SOMEthing interesting here.

Valorie, *cashier is a delightful/cheerful woman whose patient & has great tastes in fashion! Valorie helps customers with decisions on items to purchase 😁 and truly hears patrons concerns while deciding which to buy.Jasmine, at the jewelry station💍 dressing rooms 👗 is also knowledgeable, kind, professional & has great taste in jewelry 😁 Both woman are assets to the company Stuff Etc. Thank you!

They intentionally misrepresented an item they sold me. Ater I discovered the misrepresentation they refused to accept the return of the item or refund my money. About as unethical as you can get. Steer clear!

1)A very pleasant experience today. Great prices.A staff member offered to carry both bulky items up to the register for me. (2) A friendly, parked, customer offered to move his vehicle over to give me room to load the bulky items. (3) A woman heading into Stuff stopped to help me life & fangle bulky item into my van.

I posted on their Facebook page only to have stuff delete not only mine but other negative reviews off their page. We will not be silenced!I was once an employee there and I loved working there. I will say it was good at first... until I saw behind closed doors. Many employees have gone to the general manager and even to corporate that things needed to change! From work environment to policy. Every time they were refused and even claimed that the employees threatened them when we were being as humble as we could. We asked for an employee to corporate meeting. They asked for time. We gave them time. Three weeks at that! And they ended up saying no. I no longer support Stuff Etc. Sad to leave behind a store I loved...

DO NOT give Stuff Etc Quality Consignment business. They want your stuff to sell it and take over half the money made, buttttt you have to adhere to their forever changing rules! You’re not directly informed of the rules either.

As always, very good values. Great selection still as, with most stores, they are not quite back to normal number of customers. This is good and bad. Good for bargains, bad for them, but they seem to be doing fine. The staff did very well in cleaning and keeping the store disinfected as well as wearing masks. Would not hesitate to recommend that someone shop there

Fullest Ive ever seen this place!

I have had no problems with this store- great stuff and all, but this morning we were greeted with a RUDE worker.... all because we werent wearing a mask. We told her that we were not going to wear a mask, and they have NO authority to tell us what we need to do. Our health is NONE of their business. Our bodies, our choice. She told us to leave, so there, they just threw at least $500 out the door. Oh well, not our loss.......

Love Stff ETC!

I go to Stuff about every 2 weeks just to look around. I like the variety they offer. I like home decor and books.

Great idems a little high priced but loved the store

Store is way to crowded with product. Furniture area definitely does not meet ADA standards which require 3 feet aisle for wheelchairs to travel through.Management doesnt know how to run a coffee shop. Why have a coffee shop at all if it is only open during the day, and not during busy times, such as when customers visit after work.PS, to all those people who think the cookies were homemade, they werent. They start out life as frozen dough and are just baked. Nothing homemade and fresh about them at all.Staff and supervisors are a mixed bag. Some are friendly, others, not so much. A few of the supervisors are outright rude to customers and laugh about it. Others will just ignore you when you are trying to get their attention.

To preface, REVIEWS OF OUTRAGED EMPLOYEES ARE ACTIVELY BEING TAKEN DOWN FROM STUFF ETC.S FACEBOOK PAGE.As a former employee of Stuff Etc. I feel the need to inform people that the smiles of the workers are a facade. Many workers have dealt with constant harassment thats gone unchecked regardless of actions taken to prevent it. Those people feeling the need to harass others are also being promoted by the company.As a whole, the building that I had to work in was presumably unsafe. There were broken doors and lights, and the walls and windows leaked after moderately heavy storms. So much so that on quite a few occasions we had to rush to the bailer room to fetch armfuls of towels to try and keep the leaks from seeping throughout the store. from what I know nothing was ever done to fix these problems, and to quote an ex-coworker, Every time we found ourselves in a bad situation nothing was ever truly fixed or attempted to be fixed... which leads me to believe that it was to save their money instead of assuring the safety of their customers and employees.Shifts were often stressful as the night and weekend crews were nearly always understaffed. This often lead to workers being scolded when jobs werent done as there wasnt a way to get everything done.During the Derecho that hit the Midwest in 2020, employees were told that they needed to drive an hour away to another stuff location while most had no power, access to showers, or ways to wash their clothes. With that most were also rejected their unemployment.Furthering the employees experience, high school students were made to feel as if they were incompetent, and were treated as if they were children, and all workers had veterans discounts and paid breaks taken out from under them as well

Very well run business. Clean and well organized

Ok. Was there yesterday. One very helpful lady who also helped the last time I was there! Sorry Ill try to get her name next time!

Great place to find stuff you didnt know you needed.

Weve been to this store on several occasions and usually everything is fine.On last nights visit, there was not one but THREE rude and antagonistic employees that treated us with much disrespect.I get that sometimes people have a bad day, but its usually only one person. Given that there were 3 rude employees on the same visit, its a little harder to excuse as a customer.We will not be returning here after that horrible experience.

Disappointed by how rude an employee was to me. I never had an issue in the Waterloo store.

Very good and nice place

I love stuff

As a shopper Stuff etc is great and you can find great deals.As a consigner its ok. There is too much inconsistency with the pricing. I have brought in several of the same items and one person prices the item at 3.74 and another pricer prices the item at 7.50. Both items were in the same condition which was new. That is a big difference and this has happened several times with the same items over and over. I wish you would be more consistent in pricing. What made me really unhappy is I brought in an item that was new and I saw it on the self with the box open with a tear on it. I have had some items rejected that you have taken in the past that I know would sell at your store.

Watch the silent auction items. I placed a bid on something and when I got it, it was chipped in several places. It made me mad and I cant return it. Dont screw us Stuff. Nothing was on the tag or posted about being chipped. Grrr.

Nice place, lots of quality merchandise..fair prices.

Amazing place they always have good finds and even better prices always love going in there and I never walk out empty handed!

Love stopping in looking for deals. They take the pandemic very seriously and everyone is required to wear masks.

Again today the clerk neglected to take off the security tag on, not one but two items. Now I will need to drive back to the store to have them finish their job. Seriously this has become a habit on their part. Fifth time this has happened.Years ago I worked for a department store whos policy was, if a clerk forgot an ink tag, the clerk would go to the persons home, remove the tag and apologize. Guess what, clerks stopped forgetting to remove the tag.

Having been an employee at stuff for two years on both the in store management team and on the corporate team I believe I hold a unique perspective on the environment of the work place at this store. I filed SEVERAL harassment claims against a single worker who repeatedly was insubordinate and cruel to both myself and other employees. Nothing was ever dealt with and this employee began taking increased roles in the company. This outraged a number of employees, but again nothing was done because this corporate staff has created an attitude of “this is how we’ve always done it” and because this employee had worked there many years she was valuable.Many employees tried to confront the corporate team about poor employee wages and benefits and received poor responses with a few choice employees receiving wage increases and others left high and dry. As a back end supervisor you can expect to make $13 or less. If you would like to be appreciated and listened to I would recommend getting a job at nearly any other retailer as many are now paying their starting employees $15 or more.As far as consignment goes I cannot speak highly enough of them. They devote all their energy towards serving their customers and consign its as best as possible that they forget that their employees have stressful and busy lives just like they do.

Some of the help werent wearing masks. Walk in the door they have a sign that tells you that you need a mask . I guess if you work there that doesnt apply.

Ive never visited before and to be honest the service was alright employees seemed a little irritable about anything asked, but everyone has bad days. I would recommend going here Ive found movies I havent seen in a very long time, and seen things I never thought I would find anywhere else. Great place to find unexpected things.

Another frustrating visit to Stuff. When they didnt accept perfectly good rugs, the desk person and manager couldnt figure out why. They are training new people. No apology; no resolution other than I can leave goods again and see what happens this time. They have made lots of $ from me over the years, but they dont value their consignors. Im done with them. Goodwill, here I come. Its just not worth the frustration. This store needs better management!

Good deals. This store feels a little older and more scuffed up than Coralville location but the deals make it worth a visit. The people working in the coffee shop are stellar and make drinks to rival the best. Clothing selection is well organized and there is a huge toy section. Lots of housewares and a great selection of antiques and furniture. Checkout line is reasonable and there are many stations at multiple exits. I enjoy shopping here and always find something good.

Amazing prices!

Wonderful store. Great items

They stopped giving out some of their discounts and its cheaper to buy at Goodwill for the same stuff, no brainers huh👎

Really helpful and friendly staff, cool selection, but prices are about what youd pay for new.

A great place to find consignment merchandise. A wide variety in a well kept store, with friendly staff. As an added bonus they have a small coffee shop inside, but there have been a few times where no one was manning it. No delivery service available (at this date), so make sure to have the vehicle necessary to move furniture if thats what youre buying.

Always friendly staff that do a great job sanitizing and make you feel good. Merchandise nicely displayed.

Fav store ever and goo prices

The Stuff store is very easily noticed as you drive by, but the drive in from street to the parking lot is a bit rough of a curb drop going in and out of in your car. There is plenty of parking and a wheelchair accessible entrance. The store is very large. The sections have signs and are placed well and so you can find exactly what youre looking for. There was a strong pungent odor that lingered throughout the store that was very hard to deal with, so I tried to go through quickly. Because of this single factor, I am rating the visit one star lower than I probably otherwise would have. I noticed some things are priced very well, while others that are very similarly are too close to retail to be a value. The baby & children items are plenty, and take up a big percentage of the right side of the store. On the left side, there is just furniture and I LOVED seeing the antiques! If youre visiting Stuff, have at least an hour of time to shop because there is a lot to check out!

The furniture is nice and well priced however I can’t over look the complete lack of manners and the out right disrespectful nature of some of the employees here, we were also lied to and told we would have assistance with the loading process for our order which was apparently a blatant lie as when we arrived the person in charge of furniture in a very rude and unprofessional manner informed us “oh we don’t do that here” if your looking for cheap stuff it’s fine but don’t expect to be treated like a person, or for that matter a paying customer. 2 stars

I do like

Halloween is over and the real holiday shopping has begun at S. E. The store was decently organized and busy on this Saturday morning. I spent at least an hour in the store. I was thirsty and needed caffeine to keep shopping. I went to their coffee shop. It was closed. I asked an employee if they still had a vending machine. He pointed in the general direction. I tried unsuccessfully three times to put money in the machine. It was broken. I spoke with a manager at the check out and she knew the vending machine was out of order. They should have put an out-of-order sign on the machine and informed all the employees to redirect customers to the cooler and snacks for sale in front of the register. It didnt do me any good to find a drink and snack on my way out the door.

Such a variety of great items, and the staff is always friendly. One of my favorite places!

I have enjoyed shopping here for several years, sometimes I find good deals-other times used items are priced at full retail cost. However, my experience as a consigner has not been positive for several reasons. Communication is terrible, the app is not user friendly, denies tons of name brand clothes but accepts junk for furniture. I’d rather donate my clothes and items to a women’s shelter from now on

Probably my favorite store in CR!

Found really good deals here! Great place 2 kill time even if you dont find exactly what you want. Friendly and helpful staff. Great location. Easy parking.

If you have the time to look around, you will undoubtedly leave with something unexpected and amazing. Whether you are looking for hidden treasures in the antiques, or some new board or card games to mix up your families game night... I have never left empty handed or disappointed, and found some of my familes favorite items that I would never known existed if not for Stuff. If you can spare an hour or so, do yourself a favor and stop in.

This consignment store is HUGE. They have some of everything. There is even a coffee shop inside that sells homemade cookies. Prices are higher then what I liked to pay resell but there sells are good. 30% summer, 50% -80% off depending on dates. There is a special childrens section with clothes, toys, baby gear etc. I will be back.

I have sold quite a few items through Stuffs. The process is very easy and the staff very helpful and friendly. Have also purchased some things as well. For the amount of merchandise they sell I find it to be very well organized and easy to shop.

Fun store full of Stuff that you probably dont need, but will end up buying anyway. Good place to fill a new apartment or college dorm. Lots of used clothing, furniture, toys and decorations. You can also bring you used stuff to sell on consignment.

Always good deals!!!

I used to stop in regularly quite awhile back and at the original West side store. Prices always seemed fair and usually found clothing with the discounted prices! Loved the 80% off! Usually bought kids clothing and some of my favorite purses! I didnt really like the East side store at first. It seemed higher priced and thought I would give it time to build up their inventory. I still feel the prices are high compared to the now closed West store but seems to be bigger, brighter and more variety. I occasionally stop in and mainly just look around or searching for something specific. I dont know if the same discount by date prices are the same but havent found anything I wanted marked down. I actually have thought about looking into bringing my items in and how it works. Anyone know or have any experience and/or advice.

Recently visited and found everything to be much more organized. The space was open and free from clutter. The pricing has improved, and the items accepted are better quality items than they once were. If you need to downsize items in your place, send them here. If they arent accepted, youve got the option for Stuff to have them donated or you can pick them back up.

Went to take things to sale..they were fast and efficient..shopped with my sister..she found lots..they have a full store of stuff..you should not go home empty handed..

I used to go here all the time, but recently, it has turned into an overpriced furniture store... furniture is outrageously priced for second hand and I consigned there ONCE...never again...was told half of the stuff they didnt sell in stores, yet Ive seen the exact same merchandise in worse condition being sold...prices change on items and its up to them what they include in their discounts

This place is an awesome place to go get some really good used toys and clothes. Its like a Goodwill except it doesnt stink. A ton of stuff to choose from and its relatively cheap. Will definitely take the family there again.

Great place to find items. We found a napkin holder and are still using it to this day.

If I could rate zero stars, I would. I have been selling things here for years but no more. I have had jewelry stolen from my tote by employees and was only reimbursed after threatening to have police come in with me to view security camera footage. I recently brought in items, one of which was an UNOPENED SEALED bottle of tanning lotion. When I picked up my things they had thrown everything into one bag and the tanning lotion had not only been opened, but was now all over the clothes and other things I brought in. Staff could have cared less. I brought in a dish set, 8 pieces, they took 6... wouldn’t take the full set and wouldn’t give back what they took so I could sell the whole thing myself. The final straw, I came in to pick up my things and they had been stolen. One staff member cared and tried to look. The others didn’t have time and stated it wasn’t their responsibility. They have poor protocols and do not care about the people selling their items. Never again.

One of the largest thrift store I have ever seen. They literally have everything with lots of great vintage furniture. They seem to move a lot of product here so there is always something new to see. Remember this is a consignment shop though so the prices are sometimes a bit on the steep side but overall pretty fair.

Place is awesome love it

We unknowingly arrived 15 minutes before closing, so we made a quick lap around the store so we could be done by closing. We grabbed a few things along the way, when we got to the front there was a long line and we were just wandering around by the registers waiting qhen an employee named Teri S. walked out of the back and snarled have you cashed out yet? We told her we had not and she got even more aggressive and said you need to get in line now we told her sorry, we were just looking around waiting for the lines to slow down. She said oh Ill check you out here My mom told her she was being rude and shouldnt talk to her paying customers like that. She then informed us that her and the other employees wanted to go home on time. This conversation went on for a few minutes with Teri continually being rude.We were visiting your store from Waterloo and did our best to run through the store because we had arrived so close to closing.I have worked retail and understand the desire to get out of work on time. However, I would never speak to a customer in that way.I can honestly say that I will not return to your location again.

A fun place to find gently used items. Theyve recently expanded and added a little coffee/snack counter which I really appreciated. The merchandise is pretty nicely organized and the store is clean.

The Store Manager (or the one in charge of pricing) seem to cop an attitude when you google an item and find it cheaper NEW on a store app. She would not even look at the ad, she just saids that the price we put on it and that the we’re selling the (USED) item for.

Friendly employees and very helpful

Great selection and generally everything is sorted pretty well.

I love, love, love shopping here! I find exactly what Im looking for most of the time & usually something that I wasnt. I can get all different clothes every season & only spend about the same as a couple new outfits. I definitely recommend checking it out!

The manager is very rude. They treat you like a criminal, not the person helping them have their jobs! Do NOT recommend!

Im positive this place is somehow bigger on the inside! So much stuff, and the staff are super friendly. I found what Ive been wanting, and so did my Mom.

I like it here the staff is very nice prices great

Always good deals and good customer service.

Someone posted earlier about not liking anything at first.Well- this is very much a consignment store meaning each day there is something new.Never judge their selection by just one day, I have found AMAZING stuff and spent hundreds of dollars when on other days found nothing.ITS AN ADVENTURE.

Great place to get high quality items

Newly expanded areas. New coffee shop area. Lots to choose from. Separated by size and type of item and sometimes color of clothing. Have designer handbags. Have a clearance section too.

Largest consignment shop in the area and this location was recently expanded. There are a lot of different departments but the inventory is often quite chaotic. You can sometimes find good deals on dishware, clothing, books, and especially baby clothes/items. Electronics, like games and systems, and furniture are almost always overpriced. If youre willing to take a risk, items over 60 and 90 days are marked down substantially.

Experience as a shopper okay, but as a consignor awful. Inconsistent with what they take, disorganized and terrible at communicating new policies and procedures.

Nice consignment shop. The store has some nice items from antiques, clothes, books, household, new mattresses, and Holiday decor. Prices are high on many of the items.

So fun! Well organized but hard to get around with a cart. Nice furniture.

This place is a total waste of time. I created an account with them about 3 weeks ago because a friend had told me that I could get rid of clothes there as long as the clothes were fairly new. I had 2 full plastic tote boxes full of new to brand new clothes with many sweaters, sweatshirts, and long sleeve shirts that I folded up myself. When I was told to pick up my totes, they were still completely full, and looked untouched, and had a note on top that said Wrong Season Outdated, so I ended up donating them. I was with one of their employees when I dumped them in the donation bin. One of my totes had alittle dust on the bottom and this, of course, got on a few clothes. I said to her, Its funny that theres still dust in the tote (pointing at my shirt from the bin) if someone actually looked at these clothes. I think Ill be going to Platos for now on. The girl looked at me and said, Oh no please dont go leaving our store unhappy. Call Ashley, our Sales Manager, tomorrow morning, explain the situation to her and shell make it right. So thats what I did and Ashley did nothing more than look up my account number to see who handled my bins, defend that person, then hung the phone up in my face.....

Busy which is good for them but not always for the customers. Isles maybe a little narrow but not terrible

Great stuff, bought way too much. Fair prices, loved the clearance 50 to 80% off

Lots of really nice furniture. Good selection of clothes and holiday items. Good pricing.I Beareful in the clearance, some were broken or missing bits.

I find alot of my grandchildren clothes here for a more reasonable price than brand new. I love that they support charities too. Oh and I get my books here.

Found some nice stuff here, very big place and I love that they always sell homemade cookies by the register :) Big place with a pretty good selection.

Not horrible, but still a large junk sale. Kind of cool, but you have to be careful. Took a star for the junk and one because despite the lack of signal and the availability of wi fi they refuse to have a public wi fi.update: Cashier took FOREVER to ring me up, I told her about my coupon and apparently its only valid before she starts ringing items up

Awesome selection

I didnt find what I wanted this time, but I did get some great ideas. I love this place. It changes all the time.

Good cheap selection of used merchandise. Some of the non clothing items have to be inspected to make sure they are not broken or work properly.

I found the store to be clean, organized and had a nice selection of merchandise. The 3 staff members I talked to were friendly and helpful. I got three nice articles of clothing for $20.

I was given a walkie-talkie as a Christmas present. It looked brand-new, was still in its original packaging. After closer inspection we realized the original packaging had either been melted closed or super glued to look new. When we opened the walkie-talkie it was completely broken in multiple pieces. When we went to return it to Stuff, because you shouldnt sell an item as new when its in multiple pieces, they told us to leave it with them and they would have a manager look into it. Three weeks went by and we didnt hear a word, calling the store every couple of days to check in on the situation. Finally we went in to find out what was going on and were told it had been thrown away and there was nothing they could do to help us. They would not refund the money or even give us back the item we had purchased. After a long argument we were finally given a calendar they sell, and were told it had a $5 value. A quarter of the price of the item we purchased. To add insult to injury, on our way out the door, we noticed on the counter the calendar with a price tag of $1.50. This company is run by a bunch of crooks. Any other store in the world, if they lost your merchandise, would replace it or give you the cash value back. Do not purchase anything from this store if you can help it, everything is radically overpriced anyway.

A great place to shop for almost anything...toys..odds and ends...a good selection...of hust plain....stuff...

Tried to sell at this location and had to book out over a month. When I arrived I was told they were an hour behind so I had to come back for my things 2 hours after I dropped them off. When I returned to get the items that were not accepted I found that many things that were in perfectly good shape such as toys and pictures had not been accepted. In addition there was no list of items that were accepted. When I asked for one I was told I would receive an email. I never received the email. I called a few days later to get set up with an online account so I could see what they were selling for me and I still have no access to my account. This experience was very frustrating to say the least. Will not deal with them again!!!!

I used to shop at stuff regularly but I have become super discontent because I find the pricing quite unfair and the management unwilling to be reconcile issues. I often find THE SAME ITEM OR BETTER FOR THE SAME PRICE OR LESS at discount retailers like HomeGoods or Tuesday Morning Most recently while shopping at Stuff, I was searching for dessert cups to match new ones I purchased the day before at Tuesday morning, which only had 4. I found about 2 dozen of the same cups consigned at Stuff and they had 3 DIFFERENT PRICES ON THEM!!! The register clerk would not match the prices nor would she call a manager. To top it off, I was verbally assaulted by the customer behind me who felt I was a terrible person for calling this practice into question. Needless to say, I will not be returning. And thats too bad because I was about to shell out $100 for some cute furniture there too, which was why I went in the first place. But I like to shop where Im respected as a customer and Id rather pay more to a company that has integrity. And as far as consigning goes......lol. Good luck getting your things looked at in a reasonable time frame. What chance do your things have of being sold in a place with so many other people consigning the same thing?

Found some pretty good deals and the cashier Ashton was a sweetie, very polite and wished me well do to me complaining about having a headache. Great customer sevice.