Solid store, great service! I went in looking for some energy drinks, and a stim-free pre-workout. This store had a lot of options, and the service provided to me by one of the managers there, Thomas, was excellent. He was very friendly, knowledgeable, and helpful. He also did not just push a product at me, but helped me pick the best product for me and my needs. Ill definitely be back!
I was so happy to hear a friendly & knowledgeable voice to inquire about a product I was looking for. When I asked about the once I entered the store was more even excited the employee walked me to the product and explained they had several different brands. Thanks for starting my day with great customer service and friendliness. 😁
The people there was so helpful and nice. Great experience!!
One of the main go to spots for holistic supplements at a reasonable price!
I paid online for a $147.93 pickup in store order. I received an email saying my order was ready. when I arrived I was told their system was down and they could not give me my order and that i would have to pay for it twice and they would refund me later. i asked for proof via email or handwritten that they would refund the money and they said no because system is down. so they expected me to pay twice and take their word verbally they would refund my online order that was already paid for. this location is not recommended if you want a smooth transaction. they do not know how to provide good customer service. i’ve been shopping with vitamin shoppe since 2012 and this is the worst experience by far. I will be buying elsewhere from now on.
Went in to get a waist trainer. Asked for price matching. Was told by Laderia (manager on duty) that she can’t tell if it’s sold and shipped by Amazon!!! If you see it’s Prime, it’s shipped and sold by Amazon!!!! You rather lose a sale over $3????? Absolutely ridiculous!!!!!
Knowledgeable staff and always willing to help me out with any questions
Knowledgeable staff... big variety..
I was given alot of detailed care and information. Great customer service experience
I did find the product I needed. Very courteous sales people.
4/11/2021 at around 6:50 pm, I walked in and no one asked me if I needed help. Its fine, but some effort from the employees would boost yalls image a lot. Plus, the employee with glasses kind of just stared at me walking around. Take that with a grain of salt, as idk if he thought I was cool or if I simply sketched him out. Prejudice against anyone is a big no no in business. He took my info which I gladly gave, for an account. When I asked him if they have a rewards system, he responded back with Yeah thats why I asked for your info. Haha! An explanation as to how the system works wouldve been extremely helpful, but he chose to be smart, and talk to me as if Im ignorant. Sorry Vitamin Shoppe. The prices are better than GNC, but this visit was not as pleasant as I thought it would be.
I get my Omega 3 fish oil Nordic Naturals.
Staff was very helpful.
Excellent as always.
Always great customer service
Bought a couple of proteins as of recent 6/16/18 I didnt like the taste on the picture below and was trying to return it. I stated I need to return this cause I didnt like the taste. 1st poc asked do I want a refund or store credit I replied refund. Then he stated I couldnt cause I opened it. Im thinking how else could I have tasted it. I mentioned the sales person hyped it up I said Im looking for a supplement protein but it has to taste good. This is what was sold it was so gross chalky and just a bad taste. Lesson learned other supplement was for my son different brand and flavor hes content with it.
I like when I find everything in one place.
I love this place. They always got what i need and the staff is helpful and friendly.
No waiting in long lines. The staf were very courteous. They had an item that was hard to find ! I was surprised to see it there.
Always great customer service no matter which employee helps you!! Very educated in products sold and always ask for feedback from the customer so that they can tell other customers of peoples success with the products sold!! Love this!!! My only place I shop for supplements
Is a nice place to go there and get you your Vitamins 🙂 is very nice place, the lady that is there she helped you right away and ckeck you out right away, and other thing about they have a lot and lot of things to see, and it doesnt cost to much,
Very Helpful with Information on different products .
Thomas was such a great help finding just what I wanted. Thank you Thomas.
Today is 4/ 16 /20 came in around 2 pm was greeted i love shoping here but today a black young lady helped me with zero work ethic in her. And i asked her if she can match a price she said she looked for me when i stood behind her. Watching and she didnt she nocked. 80 cents when i got home looked online and i could of saved me at least ten dollars sad that she just there for pay check
Always get good help with items. Nice shop. Huge variety of vitamins, protein supplements, essential oils, and more.
Went here before this pandemic and well let’s just say I’ll stay at gnc. I would ask questions and wanted to see what would be best but they just didn’t seem very educated on their products. Just didn’t seem very helpful
Today I had an awesome experience Ive been struggling with H pylori and I was looking for mastic gum but apparently Vitamin Shoppe has not carried anymore but there was an employee named Thomas and he explained to me about this certain probiotic and other vitamins that will help eradicate h-pylori it was an awesome experience with him very knowledgeable very helpful this man needs to move up this is not the first time that he has helped me in the past cuz I dont visit the Vitamin Shoppe very often hes always giving me very knowledgeable insight
We had 2 different people help us out and they were both very nice
We were not greeted when we walked in and we had to look around for help. When we did someone at the counter did offer to help. I shouldnt have to look for help when Im going into a specialty vitamin store. Albeit some folks know what they want but you can tell the difference.
Great selection of vitamins and supplements. Excellent location. Well maintained store. Employees were available if you needed but they did not hover around. I like that.
Best place for vitamins
The clerk was nice both times I visited the store, but when I tried to return a bottle of capsules I bought because the bottle was busted; the manager told the clerk that I couldnt exchange it because she wouldnt be able to sell it. REALLY??? Unfortunately, I wont be returning to this store.
I didnt shop here I went with my girlfriend and she found what she wanted so I guess its a good place to go for vitamins
Stopped in for protein bars. We were greeted as soon as we entered the store. We were asked if we needed help.
Ill just say customer service at this location is not consistent. While I was not greeted or offered any type of assistance. Others that entered after me had a much better experience. When I did ask for help I was met with a bothered attitude. On a positive note the store has a goid selection of items.
They have it all, staff is very knowledgeable & helpful.
Vitamin shoppe is great just a bit pricey for me
They are friendly and courteous while always having what I need.
No open at listed time.
Goood spot for a few tincures I cant see to find elsewhere.
Awesome team members and very honest. I left my wallet on counter and called the next day and info and cash was still inside. Plus they gave me awesome tips on Lipo 6 and Whey protein products.
I have been going there since it opened. Love the place the people are so professional. They always greet me at the door and asked me if I need help.
Vitamin shopping please are very knowledgeable about the products they have. Very courteous friendly and will let you know what part may be good for your issue.
Got some new people in the store that are enjoying life and making an atmosphere thats welcoming they enjoy their job and they are knowledgeable
Good vitamins
Get all my vitamins and supplements from here. One good tip for you is to check for your product online before coming in the store. Its usually cheaper on their website and they will price match it from their website online. Item is usually cost more in store than online.
Ok
Walked in and no one acknowledged me or asked if I needed any help. Tried looking for things myself but left after a man walked, was acknowledged & asked if they could help him with anything!! Ill take my money elsewhere!
The staff was helpful and held an item for me as I was travelling from an hour away. Love the store, they had wide variety of holistic and natural medicines.
They had what I was looking for. The price not too bad
Great sales. Salesperson is very attentive.
Has what I want. Friendly and helpful.
Always my favorite place to shop for supplements. They dont haggle they way GNC does- no pushy salespeople.
Great staff, very helpful. Overpriced though!
The store and business itself is nice with great options and prices and they are always getting new products.... however all it takes is a few s*itty employees who are indifferent and have no knowledge about health and fitness to ruin the experience. If someone is needing assistance or asking advice, no asked anyone to be an expert, but at least have the dencency to have a great attitude and find someone who can help or at least sound as if you know something about health and fitness to be relatable. The customer service here can be so sketchy at times and I wish the owner and manager were more selective of their staff.
Well stocked!!
Better prices than GNC to me
Only 2 stars for the black salesman watching my every movement rudeness great prices and products
Found what I was looking for. Friendly helpful staff. Prices are most things not on sale are high.
WAS NOT GREETED WHEN WALKED IN And THE BLACK DUDE WITH THE DREDS WAS VERY RUDE WHEN I ASKED A QUESTION HE ACT LIKE HE HAD A ATTITUDE WITH ASSITING. IF YOU DO NOT LIKE YOUR JOB THEN WORK SOMEWHERE ELSE WILL NEVER ATTEND THIS STORE AGAIN.
I was helped quickly without even asking.
I walked in and was getting help from a manager when the lady at the counter asked for him to help check out people when he was right in the middle of helping me so he stopped helping me to check people out and he was a manager. I was extremely disappointed with my experience in the store was very rude for him to leave me just to go check people out when he was already helping me.
Good prices and variety
Great deal and exellent customer service
Always have help an assistants goin in,with whatever is needed. Very playa (nice)spot....
Nice place always clean and the clerks are very helpful
Always very helpful whenever I go in. .
Nice variety of healthy items to chose.
Products seem to be of good quality and service is typically good.
Can always find what I need in this store and items on sale!
Helpful service decent prices
A variety of vitamins, supplements and some personal care products.
Great service every time 👌🏻
Excellent customer service!
Great stuff and service
If youre looking for a specific health item this is the place to go.
Great customer service
Excellent place
Very good selection
Not everything I needed
Love this place
Top of the line service
Great staff
They have everything!!
Clean!
Great place
Prices are a bit high.
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