Service was fast. No employees wearing mask as mandate has been lifted but still would be nice to see since they are in and out of hundreds of cars they are super spreaders

Good work in short times

Excellent job on my oil change, install of my new tires & window blades. Very good customer service too.

Very good places to by my tires for my car

Went for an Alignment and the mechanic tried to sell me two wheel bearings cause one was bad, Wheel Bearings Do Not Affect the Alignment, im a Retired Auto Technician, and a 20 year Mechanic in the Military

I suggest not going to good year and specifically the one in cedar hill, Texas. They aren’t honest and they take advantage of women. Myself being one of them. This location assured me months ago that my breaks were all good... now “all of a sudden” i needed $600 worth of work.... I just wish people understood what it means to just a good honest person. I even question whether all of this was needed... probably not! I’m officially done with good year!

As someone who despises the idea of writing a review due to a bad experience; there are some instances where enough is enough and now you are responsible to not let anyone else have to suffer through the same experience. I recently purchased a home in Cedar Hill and through my searching of finding an affordable oil change in this town, Goodyear came out to be the cheapest coming in at $35-$40. So I decided to save the money and make this my monthly stop for oil changes but from the very start I was treated with the utmost disgust from the manager at the front desk. From the very start, the man had a very condescending tone with me as I was an inconvenience and a non-wanted future customer. But yet I tried to ignore the behavior and focus on the money savings. So I continued to report to the shop monthly for my oil change, and time and time again I was treated with the utmost disgust and a condescending tone. Anytime I would ask a question, how long would the oil change take I would be told 1-2 hours, even the times where I was the only car in the shop and I was the only customer in the lobby waiting. I would sit there and watch mechanics playing on their phones and talking with other employees. After several months of visiting this shop thinking I have been loyal customer, I chose one morning to drive to the shop and ask for some air within my tires. Once I got there, there was only 1 car in the shop and 2 of the employees standing waiting for a customer. So the employees approached me and helped me; as I was being helped by one of the employees, the manager rushed up to me and began to yell at me demanding me to report to the front desk and sign in. Which I do not mind signing in but I do not appreciated being yelled or treated in that fashion. Because of the way that I have been treated in the past and the occurrence, I will never step foot within that establishment. I now realize sometimes its best to spend a little more to get some better customer service. I will gladly give my hard earned money to a different establishment that will appreciate having my business.

Jose is awesome!! Good place to go with fair prices!!

RUN!! I’ve taken my cars here for years. Not anymore. Check to make sure your lugnuts are tightened. DO NOT let these people work on your car. They put a $150 part on my car and overcharged me. It sounds terrible and had to be returned. Bad service!

Josè is the best. Squared me away and made sure I only got done what needed immediate attention so that I could get home for Thanksgiving and not spend too much. Recommend to anyone!

Always great customer service!

Rick always take good care us. The team at this Good Year is fantastic. Honest and great people.

Good Service

Absolutely wonderful service! They looked at my car when it was making noise. They lifted up my car and took a look to make sure nothing was loose. They didnt even charge me. I will go back there anytime! Thank you!

Good guys. They fixed up my very flat tire and didnt try to sell me a new one because they could. Their competitor did just that and lost my business.

Great changed battery did great job very friendly

Everytime I go the service is great. Never spend more than 25 min for my oil change. Highly recommend.

I love this place. They never try to sell me things I dont need and always remember who I am. Its nice having a mechanic you trust.

After subpar service at another tire center, Rick and his team fixed my vehicle at a lower rate and completely better service. I will be back. Thanks guys! And thanks Rick for the comic relief! #6thousand

Played?.... Dirty Trick?My 07 Chevy HHR had no power steering after oil change.Drove 2 feet and noticed it. I explained to service rep the only way to blow the 60 amp EPS fuse is to jump start across battery as opposed to jump points indicated by owners manual under the hood. He promptly got good fuse and replaced it with a warning that because I was a faithful customer for several years, there will be no charge....hmmmm...beware out there..

I been going to this place the past couple months for my oil change, but today experience was very disappointing.I specifically told the guy at front desk that I want a full synthetic oil change, then waited for the service. When I came back to pay, he told me it was 35$ something, which the receipt already printed out and placed on the desk. It was the same guy that checked me in, so I think he remembered that I want a synthetic oil change, he immediately changed the price to 60$ something. At that point, I already knew something went wrong because it was very suspicious, but I still paid and left.Then once I got into my car, the sticker they put for next oil was only 3k miles, so I went back inside to question them. Apparently, the answer I got was “oops, maybe the guy didn’t know how to do the math” and then he printed out a new sticker with 5k. Hmm really? Obviously the system do the math. The only reason why it said 3k because they use a regular oil, and put in the system that info and explained why my very first receipt was 35$ and the sticker for next oil change is 3k miles. Very disappointing, and I will not be back.

I hate writing negative reviews and almost opted not to write this one but if I can save someone from my bad experience, loss of money and time, its well worth it. I went to have my brakes replaced almost a month ago. Within 48hrs, I had taken my car back a total of four times because brakes were still squeaking. They had put the wrong size shoes or something on my wheel. Now, not even 30days later, guess what I hear....youre right, Squeaking! 😾I would not recommend this place if it was the only place in Cedar Hill. Save your money, time and ultimately car! Go somewhere else!

The staff is awesome. Needed an oil and tire change and was in and out within 45min. If you are looking for a mechanic or quote Good year Id recommend.

I had an issue, wasnt pleased with the product or the process, but they addressed my issues immediately and Im very pleased with the outcome.Stuff always happens, its how you handle it that makes the difference. Thanks for the high quality customer service.

Fantastic manager and staff. Great, professional and thorough work.

Excellent work!! Mgr. Very likable and knowledgeable.

Never had a problem. Just did my wheel alignment in my beemer

This Good Year shop is not very honest neither are they knowledgeable. I went in for a tire and a front end alignment and left with just a tire but was charged for work for an alignment. I called back and nothing was done. Now the only place Ill be taking my car is to the dealership. These 2nd hand stores are not at all good and are not trained on most of the services they tend to offer. I asked them to check my power steering fuilds and it was never checked, so the guy came out and started to but couldnt find where it was located. This shop is a scam.

They have the best deal on synthetic blend oil change. But it is only in 1 viscosity, so be sure to ask to save the money.

Had car brakes done and they did a good job and got the car back to me when they said they would,

I dont waste your time going to this place. This place has gone downhill. Ive been going to this place for years. One bad experience = Lost Customer = Lost of Potential Future Customers

Rick and his crew are excellent.

Very quick service, only waited 20 minutes for a tire change

Great people. Quick service.

Just go to discount tire, dont haggle back and forth here.

I have had great experiences with this garage. They have always been honest, steer me away from unnecessary repairs, and fix what needs to be done for a reasonable price.

After almost a week of waiting for my new tire and calling twice, I finally got Freddy to tell me my tire wasnt protected under a coverage plan but still didnt offer any update on the status of my new tire. Very unsatified with the customer service here and lack of communication.

Service was fine....

Friendly staff, quality work. State Inspections.

I called 5 minutes prior to arriving because I needed my vehicle inspected. Although I saw 2-3 workers behind the glass at the counter, no one acknowledged me. After waiting about 7 minutes, I left without being served.

Good service and good products.

They have no clue what theyre doing they took advantage of my mother having her come back week after week after week because something else was going wrong with the car and then they told her nothing was wrong with it and it burned the engine up they told her that they had checked all the fluids they hadnt checked they hadnt done anything their service is horrible their technicians work is horrible I do not advise anybody to go there youre having a problem with your car go to Kruegers

They were very busy i had to leave my car will be ready tomorrow

Wes is a great and hard worker

Quick service!

Sorry people working there bad service

Great service !!

Always great service!

Great service

Suck