user
John Deery Motors
6823 University Ave, Cedar Falls, IA 50613, United States
Appearance
John Deery Motors
Comments
Cr
Review №1

John Deery had the perfect Frontier Pro4X on the lot and our sales representative sent a picture for us to see the unusual color and the stature of the new and improved Frontier. Mitchel was exemplary as our sales rep as he answered any questions, tutored us on the tech of the Frontier and helped in settling our deal.All people we met that day for the first time were friendly and truly wanted to make our time at the dealership a fun experience......happy to say, it was.The new 22 Frontier Pro4X is amazing and am looking forward to using it in many ways for the next 10 to 15 years.Thanks so much!

Jo
Review №2

As suggested by Deerys, I did not make an appointment for the oil change and tire rotation. Zach Abbas greeted me and set up the job. It was done even before the reasonable time predicted and Zach assisted while I paid. Also, I was pleased to say Hi to Tyler from sales.

Ch
Review №3

My wife and I had been mulling around the idea of getting a new car.We were on our way home from vacation when my wife first made contact with Mitch at the dealership. He was very helpful and we set up a time to come look at a new Outlander for the next day. Mitch made the buying experience very easy for us and we couldnt be happier. Thank you, Mitch. Great Job!

Jo
Review №4

Easiest car purchase ever. Highly recommend asking for Lee if ur looking for a great deal. He will do whatever he has to, to make sure you get exactly what u want. Also, they have hard to beat prices. Will be looking for my next vehicle here first

Vi
Review №5

Eddie and Bill did a fantastic job swapping out my Titan for a new Titan XD, John Deerys staff makes it easy and fun to purchase a new vehicle!

Mi
Review №6

Great experience overall! Sales person Sal showed me the car that checked all of my needs! Very friendly and professional!

Da
Review №7

The whole John Deery Crew is awesome! Especially Lee! He went above and beyond to make sure I got the Vehicle I came for! Even got a great deal! Looking for a car? I highly recommend John Deery! Ask for Lee!!!

Je
Review №8

Sales person was not pushy and answered all our questions. If he did not know the answer he immediately found out for us. Finance person was very understanding to our situation and easy to work with. Everyone was very professional.

St
Review №9

Wonderful service and knowledgeable staff! Tyler was amazing to work with and made the whole process of buying our new vehicle so easy!! Would absolutely recommend buying from them to everyone. Thank you!!

Sh
Review №10

Fantastic experience. Ask for Dalton! He’s super helpful and willing to answer any and all questions you have. I couldn’t be happier with my recent purchase. From multiple test drives all the way to financing *chefs kiss* 5 stars

Ca
Review №11

Fantastic no hassle experience! Love the Murano :)

Ca
Review №12

I have bought several vehicles and this was my best experience by far! Tyler Burmester made it a very pleasant was not pushy let me take my time was not trying too fast talk me into something I wasnt sure off! And I got an amazing vehicle at a very good deal! Thanks again everyone there was very nice and pleasant

Ba
Review №13

Good to see some people are given consideration for THEIR schedules. Have tried yesterday & today just for oil change. Was told yesterday to come 2 or so. So I go at 2:15. Would be an hour and 15 minutes. My time is worth something too....customer service has gone out the door....everywhere.

Sa
Review №14

I cant say enough about how I appreciated the amazing customer service Tyler, Joel, Todd, and John provided when I was having issues with my previous vehicle and assisting me in purchasing my new 2021 Rogue! What an amazing team! They went above and beyond to ensure a positive experience!

Ja
Review №15

Was just here car sitting outside Noone in getting car serviced and Zac said he would call me tomorrow about what would happen. Also will not allow a rental car until after the problem is diagnosed. Flat out told the guy what it was and still told me that so last time I get a vehicle from Nissan.

Ti
Review №16

Excellent service! I was able to get in quickly and they were fast and efficient. They also didn’t try to upsell me with unnecessary products like most dealerships have in the past. I highly recommend them!

Ja
Review №17

Everything about my experience here was 5 stars. I interacted with about 4-5 people and each one of them were friendly, knowledgeable, and professional. I looked at 4 places but ultimately returned here (first stop of the day) because no other car lot came to matching the deal. I was originally looking at used cars in the 15K range but walked out of there with a new car for just over 20K. They didnt talk me out of getting a used car but after I mentioned to them that I was hesitant to get a used car for 18K they brought out a 2021 Nissan Sentra SR for 22K with 47 miles on it. Driving to the other lots was pointless after that but I had to do my due diligence. I pulled out 2K down payment and went back to John Deery. I rolled over 100 miles yesterday and couldnt be happier.

Ke
Review №18

Eddies service was great! Pointed out the differences between different models I looked at, which was a big issue for me as it pertains to a new vehicle. Scott (GM) and Eddie were great to work with! Thank you both!

Co
Review №19

Lee has been an absolute delight to work with. Nearly 2 years ago he helped my mom into her Rogue and we love it. I was super skeptical about going to a dealer for my car since Ive had back to back bad experiences but Lee made the experience a breeze. I never felt pressured, he listened to me, he always presented me with options within my budget range, he made great recommendations and was a good sport when I asked for other things. In the end, I got a car I feel safe and happy with. I really cant say enough good things about my experience! If you want to be heard, respected, and treated well, ask for Lee.

Ta
Review №20

This is the second vehicle I have purchased from John Deery and the service was just as good this time as it was the first. In and out in under 2 hrs.I would recommend John Deery for anyone looking to buy a new or used vehicle. Tendai was the salesman and did a great job.

Ra
Review №21

Kam at John Deery Motors was very helpful and made the experience of finding the perfect vehicle more enjoyable. He laid out all the information about the vehicles we looked at and was very patient as we looked at the different packages available. Definitely a great experience-thanks again Kam!

Ka
Review №22

Truly amazing service! Professional and Entertaining at times!! 😁. Every feature I was looking for was found within days! Thank you Terry Johnson! Great financing service too!!! I’m looking forward to driving my new Rogue for years to come!!!

Mi
Review №23

Lee was Awesome!! He made our experience very pleasant and actually fun!! Thanks Lee, Love the truck.

Ju
Review №24

This is my 4th lease from Tyler Burmester and it is always a pleasant experience. Hes very knowledgeable about the cars, whats really best for me personally and I believe hes always looking out for me and my needs.

Ma
Review №25

I purchased a new vehicle in Des Moines and was not satisfied with my purchase. I was not happy with their offer to correct the issues. This brought me to CedarFalls. I had a great experience and love my new vehicle. Everybody at John Deery from sales to finance to service was exceptionally helpful, friendly, and seemed to genuinely care about my happiness in regards to my vehicle purchase. That means a lot to me. Thanks again to everyone at John Deery!

Wi
Review №26

Always a pleasure dealing with the staff at John Deery Motors. I have purchased or leased my last six new vehicles from this dealership. I would not drive the 100 miles to buy a car except for the fact that I am treated with great service and professionalism

Ju
Review №27

Very ImpressedI had the pleasure of working with Sal, who I found to be very Professional, patient and polite. He took his time in answering my questions. He went the extra mile to make sure that my purchase was exactly what I wanted and making sure that my new Murano tech features was set up and ready to go.

Jo
Review №28

The best experience I have ever had at a Dealership. It was fast and took about 2 hours to complete transaction.I felt it was an honest dealership. Everyone was helpful and friendly.I would definitely spread the word. Sal was terrific.

Pa
Review №29

Great overall experience. Bought a new Titan Pro-4X from Eddie on Saturday (3/27). Love the truck and the sale went smoothly. I called about a price match from Wisconsin and they didnt hesitate to match the offer. Would buy from them again!

Mi
Review №30

Kam Watts (sales), Scott, Lee, Bill (finance admin) and Justin (service dept.) all did an excellent job at making our purchase of a new Nissan Frontier a very easy and comfortable experience. All the John Deery Nissan staff exhibited courteous, professional, and exemplary service of the highest caliber. Thanks to the entire dealership staff for their guidance in making our purchase decision and sales experience.

Ba
Review №31

I received polite, professional, service at John Derry Motors. Mitchell and Joel did an awesome job. They did everything to make me happy, and put me in the car I chose. All those who work there were very friendly. All in all, it was a pleasant experience, and Im elated that they got me in the car I wanted.😊❤

Ki
Review №32

John Deery Motors never ceases to amaze me. I worked with Sal, who was a very pleasant and professional salesperson. He answered all my questions and was very attentive to my needs. If youre interested in a quality experience, ho yo John Deery Motors!

Or
Review №33

Chris, Bill, and the whole team were so amazing, accommodating, helpful, and made our family feel right at home! 10/10 would recommend this dealership if you’re looking for a new vehicle! Absolutely amazing customer service!

We
Review №34

I had an excellent experience with Tendai Muyengwa and John Derry Motors when I leased my new 2021 Nissan Rogue! Tendai was knowledgeable, friendly and patient. Everyone involved in completing the deal made sure I felt welcomed and valued as a customer. I will definitely return for my next vehicle and highly recommend Tendai and John Deery Motors.

Ja
Review №35

Kudos to Sal and Doug for making my purchase easy and fun. Great people to work with. Definitely will go back the next time we are looking!!!!!!

Su
Review №36

It is a great experience dealing with John Deery Motors.We love our new Murano and would recommend it to anyone. Lee is very easy to deal with as is all the other staff. We also enjoyed the popcorn :} Thanks Lee

Ma
Review №37

Understands my needs and honest with helping me meet them.

Ma
Review №38

We were extremely happy with our first vehicle purchase at John Deery. Tendai was very attentive from the very beginning when we told him what was most important to us and what we were looking for in a vehicle. Sales Manager Scott’s assistance in the process was also very professional and helpful. They worked together and helped us find the right vehicle at the right price. Just as importantly, they respected our time and handled things in a very efficient and timely manner. We were very appreciative not to have the typical time wasted “back and forth” type dealings that we’ve experienced in the past at other dealerships. Being professional business people ourselves with a lot on our schedules, this was greatly appreciated and meant a lot to us. And then at the end, Todd’s help explaining extended warranty options and stream less financing was appreciated as well. We couldn’t have been more happy with the service, professionalism, and efficiency of how they handled things for us. They provided us an IDEAL client experience! For that reason, we WILL be back again when our next vehicle purchase occurs. For anyone that hasn’t considered John Deery prior, you should give them a visit when making your next vehicle purchase!

Er
Review №39

John Deery is an exceptional place to buy a new or used vehicle. I have worked with Tendai and Todd for over 6 or 7 years. We have leased 2 cars and also purchased new ones and he has always went above and beyond to serve us. We will always go there for our vehicles. EXTREMELY HAPPY!!Highly recommended.

Mi
Review №40

Ive bought and sold twenty vehicles over the last 40 years, these guys are straight shooters, dealt fairly on my trade. I understand the numbers going in, I didnt have to battle to get the deal I wanted and they didnt try any of the dirty tricks in the finance office like is getting to be far too common at some establishments. I drove over an hour to get to them and will definitely look them up when Im ready to trade again. A class act!

Je
Review №41

I always appreciate the service department at John Deery! The staff know you by name and are very accommodating to my work schedule! I stick with Nissan because of the service department!

De
Review №42

I was looking for a car for my daughter. She is in Iowa, Im in Nebraska. Found a Taurus. Called John Deery because the listing said delivery available in her area. Ok, so... The call was answered by a young lady. I asked about the car. She knew nothing about it. I ask about were they were located from Jefferson iowa, she had no idea. So I said are you east or west of Jefferson, she had no idea. Ok, so looking at map if Iowa, are you east, west, north, south?? No idea. I said transfer to someone else that knows about the car. She said well before I can do that they ask that you are able to pick it up. Im like where??? Sioux falls Iowa. She transfered me to a guy who said he was 4 hrs away, no delivery. He as a salesman knew nothing about the car that was traded in, but it is listed online as deliverable and pics. Wow. Oh, I see the ratings for this company. I guess false advertising for location, and price. I got nothing.

Ju
Review №43

Extremely satisfied with Salesperson Tendai Muyengwa and rest of sales personal.

Sh
Review №44

Excellent service. Had exactly what we wanted. Dalton is very knowledgeable and friendly. My husband Joel and I really enjoyed working with him. Worth the drive from Des Moines!!

Su
Review №45

The dealer at John Deery made the purchasing process fast and easy. The salesman even delivered my new vehicle to my home located 35 miles from the dealership!

Ka
Review №46

Ten Die was very friendly, not a pushy salesman at all, we enjoyed taking a nice long ride and I would definitely buy another car from him again.

Lo
Review №47

Very nice and knowledgeable about product. Kam has been very helpful navigating a new adventure for me.

Na
Review №48

Lee was very personable and knowledgeable about the vehicles. He and the staff worked hard to find just the car to meet my needs. The deal was right and I am very happy with my car. Thanks guys. Oh and Lee is cool too.

Ge
Review №49

Dalton Dickinson at John Deery Motors was great to work with.. We are busy people so we called a day ahead and set an appointment. Dalton was completely ready to help us when we arrived he had already researched our trade in and had some cars ready for us to see. They evaluated our trade when we looked at the new Rouges and when we went back in we had a fair trade in value without any hassle. The whole process was enjoyable and everyone was super friendly and helpful. We want to say Thank you to Dalton and the whole staff at John Deery motors for getting us into our new Nissan Rouge.

Th
Review №50

We had a great experience. Great customer service. Buy a car was a very pleasant experience.

St
Review №51

Very good staff, accommodating, friendly and professional. I’m not the easiest consumer to sell to and they met all my expectations! Thumbs up Sal, Joel, Bill. Well done!

ni
Review №52

They were more than willing to work with my warranty group to help them meet the needs of the customer. Also Jason was very willing to deal with me and my wife and our lack of patience. I would definitely use them again.

Pa
Review №53

I had called ahead about needing to get the car battery replaced. It was all easy. New employee Chad got my request in quickly. The battery was replaced, and the car was ready - nicely washed. I paid the bill, and left. Service very efficient and professional.

Ti
Review №54

I worked with Dalton. He is super sweet. Got a trade in car! Super fast on paperwork. Everything was great and so was the car. Will be back for a second vehicle.

Ga
Review №55

Dalton was very patient and helped us find a great car. He is a knowledgeable asset in learning about our new Rogue. We appreciate this a lot!

Sh
Review №56

Bought my 3rd Rogue and wouldnt want to do business any where else. Will continue to recommend to others too. Thanks Tendai, Joel and Todd!

Ge
Review №57

My salesman, Dalton, was wonderful to work with. We set up an appointment in advance and he had both cars I was looking at ready to go as well as lots of information about both cars. He was very helpful in assisting me determine which car would be a better fit for me. I had a great experience with Dalton and the rest of the staff at John Deery Motors and have nothing but positive things to say about them!

Su
Review №58

Took my daughter to get a 2020 Camry. I was going to sign for it and they were polite and attentive. Problem here was they ran my credit with 4-5 banks and did so may hard pulls on my credit it when y down dramatically!! Even tho I kept on asking the sales man to make sure not to run my credit until I decide what I wanted. Careless to say they did this all while I was waiting to decide what my daughter wanted to do. Now my score is -38 because of it. Very upsetting. It would be nice that they inform you what they are doing and respect your wishes.

Do
Review №59

Eddie is an outstanding salesperson who we treasure. He took time to get to know our whole family and our needs. As a result we are all driving nissans.Thank you for being so kind and accommodating.

Ka
Review №60

We have leased two vehicles with John Deery Motors Nissan and its been a pleasure to work with them. They are professional, courteous and very welcoming. For both cars we had Sal Vejzovic as our sales consultant. He listens to you and makes sure your questions are answered and gets you the best deal for your needs. Hes very personable and just one great guy! Financing was a breeze with Todd also! We highly recommend John Deery Motors!

To
Review №61

Our sales Rep, Lee, was great! Will most likely go to him again when it comes time to trade in my car.

Su
Review №62

It was time to turn in my lease car and was contacted by Lee to see if I wanted an early turn in and to lease a new model Murano. I wasn’t sure if I was going to lease or buy, but Lee was very patient until I made that decision. Great customer service, and very accommodating. The car of my choice was located and delivered to Des Moines. I couldn’t be happier!

Cr
Review №63

Sal Vejzovic made sure I got the vehicle I wanted and saw all options I had available to me. Great education on a new vehicle, very easy buy. I also got an EXCELLENT deal on my trade in!

Ch
Review №64

Had a great experience at John Deery Motors. Worked out the details of the purchase over email and all my expectations were met. There was no pressure to buy extra add-ons that I didnt want, and I was out driving my new vehicle in al little over an hour. I will definitely think about my next purchase with them.

Ch
Review №65

This is my second purchase from John Deery, obviously I was happy the first time or I would not have gone back. Tendai was great to work with and did not feel pressured.

Ho
Review №66

Lee at John Deery was so helpful! I had a great buying experience! If your looking for a new vehicle in the Cedar Valley, go see Lee!

To
Review №67

Hassle free & a very good experience! Lee is very knowledgeable about vehicles!

Vi
Review №68

Eddie, and the team were amazing! Fast service and fair to deal with, no pressure and a pleasant experience.

St
Review №69

Lee, Todd, and Terry treated me wonderfully. I got a sweet new ride at a good price! They made it easy peasy! Thank you guys!

li
Review №70

Dalton was fantastic, he never swayed our decision one way or another. He simply gave us the information we were looking for and let us make a decision from there. Bill in financing was a pleasure to work with as well and I will definitely use John Deery when looking for a new vehicle in the future.

Ri
Review №71

You went above and beyond in finding us the perfect car. You brought at least 4 cars up that you took our of the snow for us to look at before we saw the car we purchased. You went out of your way to help find the perfect car for us.

Ca
Review №72

Personally they dont even deserve one star. They didnt even put the car through service and its about 4000 miles over the oil change and the tires are week and the sway bars on the front end make it sound like a Flintstone car every time I hit a bump. They say great service on the deal once signed but they wont back anything after the car is sold. Its pretty sad a dealership is fake like there cars and trucks are. Thank you for terrible service!

ma
Review №73

I am very pleased with Salesmen at your establishment they were so helpful when I was trying to figure out which vehicle to buy. They answered all of my questions. I will definitely tell my friends and family about my great experience. Thank you so much Peg Buchanan.

Lo
Review №74

We have bought two new vehicles at John Deery Motors. We have been very pleased with both experiences. The staff is very friendly and helpful. Our salesman Sal has never been high pressure and truly just wanted us to be happy with our purchase. The process is enjoyable and efficient. We plan to buy again at John Deery.

Te
Review №75

Shouts out to Kam, BlessU🙌🏾

Al
Review №76

Best staff out there! Love these guys and the work they do. Highly recommend!!

Ni
Review №77

Eddie took the time to answer my questions and made the car buying process easy & hassle free. I would definitely recommend him to anyone looking to purchase a vehicle!

Ch
Review №78

Been a customer of Deerys on several occasions over the last 20 years. I would have to say this purchase was most definitely the easiest and worry free. Internet researched and located my New car Sunday evening, recieved a return email on a credit application same night, and a test drove after work Monday. Then in and out in 1hr after I made up my mind to proceed with the purchase. Sal was more than courteous, knowledgeable, and helpful! LQQKING forward to many years of worry free vehicle ownership.

Ra
Review №79

Tyler Burmester is great, bought a Navigator many years ago and stopped in and he remembered our names, etc.The rest of their team is also great!

Ja
Review №80

Just purchased a new 2020 Nissan Rogue today at John Deery Motors. Tendai Muyengwa, John Deery, and Todd Aldrich made the buying experience a very enjoyable and stress free one. John and his staff always do their best to match the customer with a car best suited for them. I always receive helpful and friendly service, even though Im not a customer that trades cars often. I really appreciate this personal attention and highly recommend John Deery Motors.

Ja
Review №81

Mitchell our salesman made our buying experience flawless and great post sale experience. I will definitely be making future purchases from John Deery.

Ge
Review №82

Got in and out really fast the waiting room was very clean and the staff was top notch sorry bout the stars I didnt catch that one you guys did a fantastic job

Mi
Review №83

I bought my new 2018 Sentra from Tyler at John Deery and knew I could trust him for my next car. He is so patient and helpful and does not put any pressure on me. I feel like I got a good deal and definitely will buy my next vehicle with him. Also, Todd, who helped with financing, was so personable and made it fun. I wish I didnt hit a deer and total my Sentra because I loved it, but I know I can count on everyone at John Deery.

ja
Review №84

Friendly and personable, mitch and todd took very good care of our family and went the extra mile to make sure we got what we needed.

st
Review №85

Great experience and always enjoy working with Tyler.

Br
Review №86

We treat you like family, sure the family you must not like. The custodial staff treats you better than the sales staff. They at least acknowledge you and give explanation to a situation, instead of walking away without saying a word to you.

Jo
Review №87

Enjoyed working with Sal. He was one of the best Salesmen we have ever had. We appreciate everyone that helped us through the process of buying our new Nissan.

La
Review №88

It is always a pleasure to do business and purchase cars from sales staff at John Deery motors in Cedar Falls. You are always treated respectfully. I feel they give you a fair price for your car. And even better the service that they provide to you after you purchase the car is 2nd to none. They will match competitor prices for any repairs if you have questions. If you C services provided elsewhere they always consider the competitions price. Our family just couldnt be happier.. Its kind of like You are considered family.

Me
Review №89

Lee was a great help in the purchase of my new vehicle. Informative but not pushy salesman type either. The things I asked about and he wasnt sure he found out. No false pretense there. Very high rating for him ….I take two stars away from the rating for the guys in the paper signing office. They seemed preoccupied and less interested in taking my check and more interested in talking to other clients. One never even looked up other than to take the check finally. Never was even offered a chair the whole time I was in his office. My husbands last vehicle we found at Rydell in Waterloo and they were the best in all departments, from the sales floor (Beau) to the signing of the final papers. We will probably go back there Thanks though...live and learn

Ma
Review №90

Great service! I just bought my second vehicle from John Deery Motors. They took lots of time and test drives helping me find what I wanted. All the staff are nice and helpful. I will definitely be back next time I need another vehicle.

Er
Review №91

We have always enjoyed working with Eddie. We did feel a little pressure to lease an Altima instead of the Sentry we wanted. After a discussion Eddie was great with our decision.

Re
Review №92

Tendai, Bill, and John Deery were amazing to work with! We will never purchase a vehicle elsewhere and I will always recommend them. They got us what we wanted and the experience was fast, easy, and fun! Thank you to all of you, and I will continue to give out your names!

Br
Review №93

Lee Jackson made sure that my wants and needs in a new car were met. He is very knowledgeable about of my new Nissan Murano. He made sure that I was well informed with the operation and safety features with my Murano. I have always been very impressed John Deerys service department and I know that they will continue to provide great service when needed.

Li
Review №94

Appreciated being listened to and treated with respect! My questions were all answered and I was in no way pressured. Everyone from my excellent sales guy (Lee) the sales manager and finance manager were awesome. Overall, you could not have. Better experience! Thank You!

Pa
Review №95

The staff at John Deery Motors (Sal, Trevor, Terry, Todd) were wonderful to work with. They provided excellent customer service and provided all of the information I needed to make a decision to buy a vehicle. They were very thorough with explaining the options on the vehicle, financing, etc. I will recommend John Deery Motors to others looking for a vehicle!

Ni
Review №96

Always a great experience. Tyler is a wonderful salesman and it is always great dealing with the finance manager.

Ra
Review №97

The mechanics did a great job on the recall. But I am very disappointed in the noise on the brakes

An
Review №98

I normally dread doing anything with sales. However, the entire process working with Eddie was amazing. He was not pushy, and understood the situation my wife and I are in. I went into the transaction knowing what I wanted and what I wanted to pay. Eddie and Bill made it happen. I have the car of my dreams and could not be happier with the team and John Deery in Cedar Falls. Thank you.

Ra
Review №99

My first ever Nissan purchase started with a email note expressing my interest in talking to someone about a New 2020 Model Year Nissan Frontier Long Box Truck that I had found on the internet. I received a reply from Lee Tolbert asking how he could help. After some back and forth discussion with both Lee and his Manager Joel we made an agreement to meet the following saturday. Our price was agreed upon prior to me leaving Wisconsin and making the 4 hour journey to Cedar Falls Iowa the home of John Deery Motors. It was Extremely Cold that day but Lee made me feel warm in a Big Way by meeting me at the door with a Very Big Smile and Welcoming me to a hot cup of coffee. The business transaction went very smoothly and they had me back on the road for my 4 hour drive promptly. Lee was absolutely Great to work with.

Sh
Review №100

I had an appointment today for 2:30 pm. I dropped my car off at 2:20 pm. All I needed was to find out why three different lights popped up on my dash at the same time on Tuesday morning. They took my keys and sent me to the waiting room, where I definitely waited. No one came to me until about 4:00pm! Not sure why I had to wait for so long for just a diagnosis, but its what happened. Maybe they dont keep to their appointments or dont care, but no one bothered to tell me what was taking so long. At about 4, a dude came and told me what was wrong with the car, and I agreed to a probable fix that would take about another hour. So, finally about 5:10, he comes and now tells me that my battery is suddenly bad and died. My car wouldnt start. I had to argue with him that its a new battery as of last year, and I was the one who removed all the stuff I had to in order to take the old one out, and put the new one in. I cleaned the terminals when I did this and put felt pads on. It should not have randomly died during this appointment. Maybe they had something on and running for the whole two and a half hours Ive freaking been here waiting, but it wasnt a faulty battery and I was not going to buy a new one now. Pretty big coincidence that it just died now. I told him to clean the posts up then and Ill wait for it, and it better start. There is no reason it shouldnt start unless they junked the battery while doing their diagnostics. Of course, thats gonna cost me, too. Miraculously it started after they did that. After they ran the battery out and I paid to clean it up, it started again. So, now Ive paid, and am waiting for some guy to bring my car around to me. I get in it and what now.... the low tire light is on. I 100% did not leave it with a low tire light, so here we go, another coincidence with a low tire now, or did they not reset the TPMS when they were done? After being thoroughly done with what Ive already had to put up with today, I take it to the gas station, and all my tires are fine. So, they didnt reset the light, and now I have to take more of my time to fix their mistake as I take it SOMWHERE ELSE to get it fixed, because God knows if I took it back there, then all of the sudden there would be a hole in my brake line, or some other expense to me. How do you pull a car around to a paying customer and just ignore that youve left the TPMS light on? I dont know what kind of an amateur place this is, but I am happy to never bring a vehicle back to John Deery Motors. I look forward to never buying a car from John Deery Motors. Im still flabbergasted at the incompetence I experienced with the service department. Waste of money, and a huge waste of MY TIME.

Information
46 Photos
100 Comments
4.6 Rating
  • Address:6823 University Ave, Cedar Falls, IA 50613, United States
  • Site:https://www.deery.com/?utm_campaign=google_my_business&utm_medium=organic&utm_source=google
  • Phone:+1 319-277-6200
Categories
  • Nissan dealer
  • Auto repair shop
  • Car dealer
  • Lincoln dealer
  • Mitsubishi dealer
  • Oil change service
  • Tire shop
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations