Ronnie was awesome! He always gets me in a car that suits my needs. The process was painless and super easy. I purchase all my vehicles from Honda, wouldn’t go anywhere else!

First off the customer service was awful. The tech was rude to me. Second, I was told they ran a diagnosis on my car, that’s why I was charged $130 and why they had my car for over an hour. When I called to get the diagnostic codes they couldn’t give them to me because they never ran the computer diagnosis. When I asked what they did to diagnosis my car, he said they pulled the spark plugs on my engine.I was told they basically need to re-build my engine. They wanted over $4,000, yet, no diagnosis was run on my car.I will never recommend Community Honda to anyone. I will tell everyone I know about my experience and I will make sure this doesn’t happen to one of my friends or loved ones.After speaking with multiple people, I have realized my experience with Community Honda is actually pretty common.I will make the drive to Iowa City to have my car worked on.Yes, I knew the repairs would be expensive. If you would like to call me and speak to me that would be wonderful. You have my number on file 😊

These people keep calling and texting me. I have never dealt with community honda ever in my life. Dont know how they got my number, but please stop. This has been going on a year, I am not Sarah.

For the market and how it is right now, they were very considerable on the price of the car. Great service great price!

I was able to get an appointment quickly, the technicians kept me well informed throughout their examination & repair, and a ride home and back was available. I was very pleased with the service.

Appreciative of the staff at Community Honda for helping me lease a vehicle for the first time. They were thorough in explaining the details of the lease to the various features the car had to offer. I highly recommend this place for anyone looking to lease or buy. Overall a great experience.

Rick in service is the BEST! He helped me quickly to find good tires and fixed the tire sensor. Thank you for fitting me in Rick!!

It was great like very time I have an appointment. Great staff.

Rick is on the ball and kept me well informed. Im very happy with the repair also.

Will definitely buy my next car from them. They were so hassle free in the process. Brandon was excellent to deal with. You get the feeling of a family run business when you walk in. Check them out!!

Brandon Creighton, Honda product specialist, was awesome, very patient and not pushy like at the other place I looked. He and the team made things smooth for my trade-in, and Brandon helped me move items between vehicles. I even recommended that my son in law consider a Honda for his next vehicle. Im looking forward to driving my new CR-V on a trip soon!

Friendly, efficient! Have been a customer for many years and would highly recommend them!

Staff was very courteous and my repair was done quickly

Appreciate the service Rick and the service team provides, every visit they are quick to discover the cause of the problem and quick to get the repairs made. I appreciate the complimentary loaner vehicle as it saves me from a logistics headache. But most of all I appreciate the friendly atmosphere, thank you Community Honda!

For some reason, my phone only let me select 4 stars for my rating of Ron and Frenchy, but Id definitely give them each 5 stars if my phone would let me click on a 5 star rating. Very helpful, the buying experience was smooth; Im a returning customer and they are good to their loyal customers. 5 stars for the dealership and for Frenchy and Ron 👍

The only place I trust to work on my Honda vehicle.

Dealer was well versed on options and car. He helped me with all the options the car had to purchase. Any questions I had were answered very promptly. I would highly recommend this dealer when purchasing a Honda.

They were fast, friendly and kept me up to date on what was happening with my vehicle. Gave them 5 stars because even though I made the appointment by computer a week before, they had no record of it, but they took me in anyway, and serviced my vehicle. Great Service!😀

Our experience with Community Honda was very good. The salesman, Ron Colson, was very knowledgeable, helpful and personable.

We drove from Iowa City to look at some used and new Accords. Kelly Springer was great to work with, made buying a car an easy and pleasurable experience. I will highly recommend Community Honda to anyone interested in purchasing a vehicle.

My fiancé and I went here and was not impressed. Upon first coming in here it was a great start they informed us a lot. Then when running our credit they got real crazy. They told us basically when we had our down payment proof of payment and proof of address. So we were constantly in contact with them to let them know that we were coming back to pick up the car. When we got there they got hostile with us when they seen that we had switched jobs and didn’t have as they called it consist income. We were on the phone with insurance company’s and they basically got rude with us telling us to get off the phone that needed to talk to us. The lady who was handling the financial stuff then began to talk to us like we were children. Basically telling us that we were not smart for switching jobs. When the deal Dennis told us at first that it was okay to have pay stubs from pass employers as long as we had proof of income. Long story short I would not do business with them at all and I would not recommend that anyone else do any business with them. It became very disheartening they way they spoke to us.

Ronnie and Sam were great to work with. I got good value for my trade-in, and drove away with a brand new CR-V. Ill definitely go back.

Great experience. Everything went very smoothly. Helpful and knowledgeable staff. Love my new car!

Drove 2 hrs. from W. DSM. Negotiation, financing and responsiveness from staff is A+. Salesperson told me car was in great used shape (rated it a 9.5) however sizeable dent between wheel and headlight on drivers side wasnt disclosed so I walked. I realize its a used vehicle, but when shoppers are driving long distances its better to disclose anything significant.

I had a great experience. Ron Colson was friendly, helpful and full of information to help me make the right choice for me. I love my Honda CRV!

They were awesome! Helped me without an appointment and got me in out so fast!

As usual, trustworthy & efficient service.

Great friendly experience. Why would anyone buy a car any place else.

Nice place. Bought an used car. People are nice to deal with.

Staff was straight forward and pricing fair.

Dennis was the salesman we went through to purchase a new Honda Ridgeline RTL-E. He and everyone else at the dealership visited with us and were very friendly. They went out of their way to notify us when another person wanted it from out of state. Then work with us even more when they knew they could possibly get more from the out of state buyer. Thank you Dennis, Frenchy and everyone else for helping us get the truck we were looking for.

On time, clean waiting area. No upsell of extras.

Excellent service, always pleased!

I drove from Minneapolis to purchase a car from Community Honda. They were quite accommodating in the pre-purchase phase by sharing vehicle history and doing a full walk through via FaceTime. After agreeing to buy and arranging a pick up time they had it well prepared for a confirming test drive and quick paperwork. I was on the road back home within 45mins. Thanks Andrea, Sam and Ron for the fine experience.

Extremely friendly people and even washed the car. Thanks for the smiles.

Kelly treated us with alot of respect and friendliness!I love my Nissan Pathfinder!!

Kelly Springer did a fantastic job and was very easy to work with. Got me in and out quickly with a great price. Will highly recommend to anyone in search of a used vehicle or a new Honda.

My son found the exact car he was looking for. The entire team made the buying experience very pleasant. No pressure, very relaxed atmosphere. Very friendly and professional service. We were very happy with the vehicle purchase and would highly recommend this dealership.

Thanks so much to Ron. Jeremy, and Frenchie for another great experience with Community Honda of Cedar Falls;.so personal and great to work with..this is my 2nd Honda from this great team.

A pleasant buying experience. Product Specialist Dennis Geuder helped me find the exact vehicle I was looking for, Jeremy Olds precisely explained all financial matters, and the whole process was informative, easy, and pressure-free. If someone is looking for a new ride, I would highly recommend checking out Community Honda in Cedar Falls. Scott Johnson

Staff was very helpful when I was picking out my new vehicle and showed me all available features and was willing to negotiate cost options when the time came to purchase.

My daughter who is in college purchased her car here. We had an issue with her tires and they made it right. Will definitely consider them for purchasing my next vehicle even though its out of state for me.

Salesman was nice but the manger was extremely rude when trying to negotiate (didn’t get his name) we’ve gotten multiple cars at Honda and wanted to try and get a third one but we will not be returning! Took our business to Toyota.

The people were very friendly and knowledgeable.

Great experience with Community Honda! The were very helpful and found the right vehicle to fit our needs. Would highly recommend if you would like your next vehicle purchase to be a great and efficient experience.

Their selection of new & used Hondas I very limitted and their prices on what they do have is significantly higher than other Honda dealerships in Iowa. Was looking for either a new or slightly used (1-2 yr old) Honda Accord EX or touring model or a Honda Civic EX or sport touring, they had none! Two of the most popular submodels of the Accord and Civic and they had nothing, not even used!! Every single thing they had on their lot were BASE models Hondas, everything! Went to CR and their lot was filled with everything and is where I purchased my 2019 Civic Sport Touring at a reasonable price.

Sam, Brandon and Jeremy were great to work with.

Quality and friendly service that made my car buying experience less stressful and low pressure. Questions were addressed and made me feel more confident in the choice I was making.

I enjoyed the purchase of a van here with Kelly Springer as well as the service department. All my dealings feel honest and fair. Service techs seem competent.

When I tell you their finance guy is the rudest man I’ve ever met in my life, I mean it. 🙆🏻‍♀️Our sales person named Tee was really nice however. Super unfortunate the experience was ruined by the other guy.

Professional, courteous and efficient service department.

Community Honda is an outstanding operation. All my questions were answered quickly and accurately. Everyone at Community Honda was friendly and went out of their way to be helpful. A great purchasing experience.

I enjoyed my experience at Community Honda last week.

Shopped at Community online initially and 3 other regional Honda dealerships for a new Honda Odyssey trading in my Subaru Outback. Sam Porter and his team where immediately forthcoming with a low initial price and detailed offer including all of the hidden costs left out by other dealers. After alot of negotiation with the other dealerships to get near their price ended up going with the Community team. Through the transaction the price didnt change to the cent as we finalized the offer on the used car through to the financing agreement. The friendly team at Community team was respectful of social distancing protocols including masks and made a easy 2 hour quick transaction.

Dealership failed to disclose broken BDS , blind detection system, due to impact to right rear, and after market bumper. BDS replacement is therefore not covered by warranty. Discovered this was the case after taking it to Billion Hyundai for diagnostics.

What a wonderful experience! Thank you!

We just purchased a new CR-V from Community Honda and the whole process was quick and easy. We were at the dealership about an hour total. They did not have the exact color vehicle in stock and offered to find and pickup the exact vehicle we wanted. In a couple of days, we had the exact car and decided to trade in our 5-year old vehicle. I was impressed how easy they have made the car buying experience. Negotiation was pleasant and quick. I highly recommend Community Honda!

Bought an older used Honda for my son at a dealership out of town. Ended up here for service after a bad experience at a local oil change shop. Was greeted very professionally and taken care of appropriately and in a timely manner at an extremely reasonable price. Well be back when its time!

We had the pleasure of working with both Kelly and Sam to find a reliable, affordable car to replace one we lost unexpectedly in an accident. Our initial experience on their website was great, locating what we were after. Initial communication was wonderful as was the follow up and we never felt pressured. I would highly recommend Community Honda, Sam and Kelly and we will definitely stop back when were ready for our next vehicle.

Nice place to deal with..

Love the availability of getting for oil change and or also tire rotation. Love that they wash the vehicle too. Wish for additional charge of course, that they wipe down interior and vacuum.

Great service department. Excellent techs and the advisors are extremely knowledgeable and great to work with.

Got overcharged on labor cost. I am not happy with it. Less than 1 hr work for high price.

I have purchased a new Honda Accord annually for the past five years. Everyone has been first class from Brandon my sales advisor to Rick the Service Writer. All have been great!

Great customer service and transparency from start to finish. Jean Charbonneaux got me a great deal on a new vehicle and a generous price on my trade. This is also the only place I will ever take a vehicle to be serviced again. Rick Rosecrans is very helpful when explaining service needs.

Highly Recommend this place. Jeremy and Dennis are very helpful with finding best auto payment rates and helping with understanding all the cars features!!

We had excellent experiences purchasing a new Honda CRV with community Honda . This is a second brand new car purchase from them and I can tell I will do it again. I was impressed with Brandon Creighton salesmen with his professionalism and amazing service. He set up everything when car arrived and it was easy for us to pick up the car. I have experience with this dealership in the past and I will recommend everyone to come here to buy a car or do a services on your car because you not going to be disappointed. Thank you Community Honda and big thanks to Brandon.

Got a good value on a good car, we negotiated a fair price.

I am very happy with the treatment Community Honda gave me. I would highly recommend this Dealership.

First time there for a service and they did a great job. Everybody was very nice. I will be back.

I had a great experience purchasing from Community Honda! My salesperson was not pushy at all. Even the GM Sam Porter wanted to make sure I was happy!

Living in Des Moines, it is difficult to find a dealership that employs salespeople who look at you as a person rather than a sale, so it was a breath of fresh air to work with Community Honda. Jean, aka Frenchy, was delightful to work with and didnt try to push a sell on anything extra. I appreciated that Frenchy was easy to communicate over phone and email, and he described pros and cons in the different trim levels as well as a detailed history on the vehicles we were interested in. Whether you are from the area, or from out of town, I would highly recommend Community Honda.

Great purchase experienced. My salesman Daniel S. was very knowledgeable and got the vehicle we wanted. I will recommend this dealership to anyone looking for a new Honda.

Found a used van online. Contacted via email, couple quick exchanges settled on a price. Put down a (refundable) deposit. They had the van detailed and ready for me to view in person. Once we decided to move forward with the purchase, the process took less than 20 minutes. A 2 month, 2,000 warranty was also provided which I think is great considering the van was not of the brand represented by the dealership. All in all, they proved the Honda customer service reputation.

I arrived a little early but they were able to get me in. Forty five minutes later the oil change and tire rotation were both done. I especially like the sheet the highlights important service items, such as tires etc. On time ,friendly people, fair price. what more could one want.

Of course we traveled across the state line to purchase a new vehicle from Community Honda! Sam Porter is outstanding! Love the culture of this dealership: honest, helpful, and easy to work with. Thanks to Brandon for answering all our questions and being so knowledgeable about the features! #thankyoucommunityhonda

My son was visiting from Minneapolis and said he had to get a tire patched recently on his Honda Civic. I wanted to replace the tire and made arrangements with Sam Beavers to get this done. We discussed possibly needing to replace 2 tires due to tire wear considerations. It turned out Sam was able to get the original tire replaced through a warranty and the second tire was not needed at all due to minimum wear on the remaining tires. A $250+ bill was reduced to the cost (around $20.00) of mounting the new tire replaced by warranty. I greatly appreciate Sam checking the warranty on the tires! Sam is a big reason my family has purchased multiple Hondas over the years from Community Honda!

We had a great experience with Community Honda! Nate was our dealer; he was friendly, helpful and not pushy. Would recommend working with him when you stop in.

Very honest and friendly staff in service department. Was told by another quick oil change shop that I needed new brake pads (and other things). Made an appointment here to do so and they said I didnt need to replace them yet. No charge and they even washed my car for me!

This is a very respectable and honest establishment. I hold nothing but respect towards the owners and employees.

Not like last time I was there

Good Honda dealership, especially when you consider some if the others in the area. The facilities are clean and modern. The staff is friendly and do business in a no-nonsense manner. It was one of the better car buying experiences Ive had. The only downside I would say is their location.

Great staff! Friendly and helpful. I give Sam Porter an A+

I have only had the pleasure of purchasing two vehicles in my life and have not been to many dealerships. The people who I was able to interact were helpful to fit my preference and budget.

Great experience all the way around.

We had the privilege of working with Nathan Gull, a very nice young man who had been with the company a little over a year. He spoke with me a few times by telephone as I was out-of-state. I also had good interactions with the companys internet salesperson. The company seemed honest and up front. We got a great deal on a Honda Fit and were impressed by the low paperwork fees. Another Honda dealer in another state had tried to add $900 in fees for doing paperwork, but Community Honda actually accepted our low bid on the car and added no extra fees to compensate. The car was detailed, fuel tank filled, and we were on our way about 2 hours later. FROM: V. Sharon Andi, Columbus, IN

Such a great place to shop. The entire staff was very accommodating and friendly. The finance manager, Gerald, was AMAZING! He got us a much better interest rate than our own bank was offering. Customer for life here!

Friendly people start to finish. I worked with Nate and Frenchy in sales.Never felt like I was being misled. They were great to work with--honest, knowledgeable and very helpful. Very satisfied with my purchase and my experience at the dealership.

The staff is knowledgeable and eager to help get you into the Honda of your dreams

Received a decent offer by email. When we arrived we had decided to try and trade our old vehlcle. The trade offer was $2000 less than kbb. The sales person and manager acted like we had ruined their day by doing so. The sales person then disappeared and we dealt with the sales manager who acted like he was doing us a huge favor by selling us a car. When we left, no thank more like get the hell out of here. What jerks! Dont have to worry about being sorry because we wont be back. Do not deal with these people.

We had the opportunity to work with Community at two of their locations over about a month. We were in search of a new vehicle but then had an accident which totaled our family vehicle so our needs changed. If I had just worked with the sales people this would have been a 5 star review. We worked with a few different sales people as our needs changed & they were all professional & they worked hard to find us a vehicle that was a perfect fit. With 5 kids the last thing I want is to jump into a new vehicle thats not exactly what we need & want.Our big disappointment was with Kevin in finance. Every time we spoke to him he made us feel like his only concern was to get us to come in & sign paperwork on any vehicle even if it wasnt a good fit for us. He tried to convince us to buy a brand new Honda Civic that we were approved for AFTER we told him our family mini van was totaled and we needed to look at options for replacing it. A Civic for a family of 7? Worst of all when the sales people found us an almost perfect option on a beautiful used mini van Kevin lied to us when we asked him specifically if they had checked a certain feature on the vehicle. When we checked it ourselves & pointed out that he had been dishonest with us he blew it off and didnt even apologize for his dishonesty. I explained to him that we felt committed to working with Community over other dealerships with similar, lower priced vehicles, after the sales people had worked so hard to help us but he really frustrated us when he deliberately mislead us and he had NO response. No, Im sorry, my mistake, I understand & we appreciate you sticking with us, nothing! He argued with us about the feature in the vehicle asking why it wasnt good enough for our family instead of asking how we could make it a perfect fit. He tried to include an extended warrantee on our purchase agreement after we had told him a few times that we didnt want it. We ended up financing through a local credit union after we got an interest rate that was 9% LOWER than the rate Kevin got us approved for!I didnt really appreciate the way the handle some other things that came up but since I have limited experience with the other issues & limited knowledge on the best way to handle them Ill reserve my feedback.The last straw for us was the day we went in to purchase the vehicle. We sat down with Nate (our awesome sales person) & outlines what we thought would be a good deal. He said he needed to speak with Sam (who we assumed to be a manager). While we were waiting and sitting in the showroom we heard someone yell loudly they either take it home today or the deal is dead! Then moments later the same voice screamed Get out of my office! Kevin & Nate both walked out of an office at that point and we decided we had heard enough. It was disappointing to hear a manager speak so unprofessionally to their employees & I wouldnt want to take my chances being their customer.We left & bought a vehicle elsewhere. The day after we bought our new vehicle something came up that needed fixed & the dealership we worked with fixed it immediately & gave us a vehicle to drive during the repair. We both agreed we were glad we didnt work with Community because we doubted they would have handled the situation as well.

Quick service done before I was told it would be ready nice in and out and in to the rest of the day.

I was looking to purchase 2018 Honda HR-V Ex AWD in modern steel. Avery Holmgren was extremely helpful and courteous. He walked us through trim options and allowed us to test drive on the spot. He was a great conversationalist and completely professional. We went to negotiate on the price but unfortunately, we could not agree on what I thought was a fair market deal. Avery followed up with us to make sure if there were other options we could explore. We ended up going with a dealer with a better price. I would highly recommend going to Community Honda in Cedar Falls for your car shopping needs. Great staff, clean shop and fantastic cars. Always ask for Avery!

First of all I will thanks to all the employees of Community Honda, who has been in contact with me regarding Honda Accord. They updated me with every information that they have received from Honda officials. I was interested in the upcoming 2018 Honda Accord, The dealing from manager to my salesman Brandon was incredible. I love to get Car from this dealership again and again.

Very excellent and friendly, great communication and environment. Brandon Creighton was straight to the point and answered all my questions, very helpful. I highly recommend!

I was in a vehicle accident and totaled my minivan. I test drove a bunch of minivans, then I came to Community Honda. Not only did they have the vehicle priced aggressively, they also were very patient with me. After very little haggling they made me a deal I just couldnt refuse. The next time I have a vehicle need or accident, Ron and Josh with Community Honda will be my first and only stop!

It went very well

Very good experience overall with sales, and finance. Friendly knowledgeable, and at no time did I feel pressured into a car, or an extra that I didnt want.

We purchased a 2017 Nissan Murano here. Customer service was great, people were friendly, no one pressed us into buying. Came to an agreement by email. Only a few things that bothered me, was the vehicles interior wasnt cleaned before we picked it up. There was dirt on the carpet and dog hair on the seats. Also, whatever they used to clean the leather left spots. They also should have fill the tank with gas, it was almost on empty. For what we paid for the vehicle, this service should have been included.

Ran diagnostics over my civic not starting 2 years ago at this place. They tried telling me that I needed a new alternator (even tried getting an expensive aftermarket one too, because that was the BEST for me). I didnt listen and changed my battery and my alternator is still fine and working. What a joke. Dont waste your time.