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National Lumber & Hardware
PR-14, Cayey, 00736, Puerto Rico
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National Lumber & Hardware
Comments
Be
Review №1

Their personal are very polite and customer friendly.

Mi
Review №2

Goog prices, but bad costumer service, except for few good employees.

Jo
Review №3

Good procedures and fast service! Good prices!

Ma
Review №4

Great stuff variety for your home improvement. If you are a DIY person this is a good place to find what you need. Gardening spot is good and the employees are helpful.

Mi
Review №5

They are not following the rules about wearing face mask. Awful

Ba
Review №6

Ll

Fe
Review №7

Usually you find what youre looking for and an affordable price.

Wi
Review №8

Went for some tools, servie was ok,but it can inprove!

Ma
Review №9

Great store. They had everything i needed.

Ma
Review №10

Employee should learn how to be friendly and polite

Ca
Review №11

Pretty good

Lo
Review №12

Low quality products and some even at high cost. Very confusing to find what you are looking for with hardly any assistance.

Ul
Review №13

Prices not bad. Find what is needed almost every time.

An
Review №14

Big and nice place

Ma
Review №15

Not to much variety, expensive

Fa
Review №16

Theres no air conditioner

An
Review №17

Dont have enough person employ

pr
Review №18

Cool

jo
Review №19

Good

Di
Review №20

Excellent!

Lu
Review №21

Good

Jo
Review №22

By customer service. On Aug 22 2021 I want to return some items that I purchased. I had to return them because they where if by quality and did not work properly. I ask to return the items and I was pointing to the manager. She was in a corner just gossiping with other coworkers. When I walked up to them she indicated that I had to wait. I sad wait for what you guy are just gossiping? She did not like that I was asking for some attention to return the items and seem just on gossiping. She called security and had him wait next to me. As a customer I felt Terrible. I will never step foot in that store again.I will be able to customer service. On August 22, 2021 I went to return some items that I purchased. I had to send them back because they were of poor quality and not working properly. Upon entering, he went to the cashiers and I indicated that I wanted to return some items. She pointed me to the manager. She was in a corner chatting with other coworkers. When I stalked them, he indicated that I had to wait. I tell him that I have come to return some articles and what he is doing is screaming. Because as a client I have to hope that she wants to serve one as a client. They are clearly not interested in customer service. I wont be going back to that store anymore. For me you can go bankrupt. As a customer I felt terrible. I will never set foot in that store again.

Al
Review №23

Good service to help you find an item.At least today, Tuesday, July 20.

Wi
Review №24

The employees who attended me were very friendly. Consider giving him salary justice and good treatment, but always be that way.

Da
Review №25

GOOD DEAL 😊 .. SPACIOUS PLACE WHERE YOU FIND A LITTLE OF EVERYTHING. BLESSINGS FOR ALL 🙏🤗🇵🇷🌻

Ed
Review №26

Very good. As usual

Mi
Review №27

Terrible service, the employees do not help, they talk to each other, they pass by the customers side, they see what is happening, and they drop the items and they do not offer help. The other customers who had helped me having employees watching.

Ed
Review №28

Good since I get what Im going to buy. Hallways are well lit and always organized

Jo
Review №29

Very good service

Ro
Review №30

Excellent service in the painting section

Jo
Review №31

They have a very large variety of household items, very good prices.

Ce
Review №32

Good service, variety in prices.

Is
Review №33

Very good deal

Jo
Review №34

Bad experience with National de Cayey. On Sunday they close at 3:00 PM. I arrived at 2:25 and an employee was putting up a rope to prevent customers from entering the parking lot. I approached the clerk and from my car asked him if the store was closed. I told him why they closed before three oclock and he said in an annoyed tone: because its already three oclock. I answer him that it is not yet three oclock and he answers: Come on Monday. He answers go away. I told him I was going to complain to National Headquarters and he made an offensive, mocking hand gesture and kicked me out. Other vehicles were coming behind me and they had to turn and not enter the parking lot and the store. This is how National treats its customers. That employee acted like this because he has the support and direction of management.

Mi
Review №35

Very attentive employees and fast service

ca
Review №36

Good service and good prices

Pe
Review №37

I found everything I was looking for The staff helped me find what I needed National de Cayey I buy again.

Jo
Review №38

The merchandise one is looking for is not always in that they have to improve.

An
Review №39

The employees were very cordial to me and helped me with everything.

Ju
Review №40

You dont get many houses

Sa
Review №41

Hello National has beautiful Goods andGood quality and trained staffTado, to serve the public that goes withDoubt, they serve you very well, thank you

Wa
Review №42

A fully equipped hardware store

An
Review №43

I found what I was looking.

Ba
Review №44

Poor with few materials

Ma
Review №45

Regular. They serve well but do not give me delivery. I needed various things like zink and 2 × 4 sticks. And I couldnt buy them because I have nowhere to load it. But these days delivery is needed. Thanks hopefully and they will solve it.

Ma
Review №46

This place is not what it used to be because you go there looking for an item, many of which are not available, and they do not have enough staff on the floor to attend to the needs of the clients and the situation worsens in the afternoon when the employees They are already leaving their workday and you cant find someone to ask for help. It is unfortunate that this happens in a reputable store as it is and which is frequented by so many customers.

Te
Review №47

Helpful staff good specials

Je
Review №48

Its not the same anymore! Few employees to help customers should hire more staff. Also lately very empty in the gondolas, so you have to resort to other places. When everything should be available for being so big.

Ma
Review №49

They leave you out in the hot sun without any consideration.

Ed
Review №50

I did not find anything I was looking for and their employees and that is in all the national they are not friendly.

Mi
Review №51

Excellent but need more employees

jo
Review №52

They dont have the screws and parts that I went looking for. They have almost no inventory of screws, metal angle and bolt bracket. I recommend visiting another hardware store.

Ro
Review №53

Good

Ly
Review №54

They comply with established protocols and are very friendly

Ki
Review №55

Varieties of household items household tools painting tubes etc

M
Review №56

Friendliness and good prices

Ru
Review №57

It is quite stocked.

An
Review №58

Good prices and service

Da
Review №59

Good hardware store. The problem is that many times the gondolas are empty in the articles of greater movement. They must improve the order system.

ma
Review №60

They do not have what you are looking for, little merchandise

mi
Review №61

NEED MORE SPRAYS WALNUT OBSCURAS

JU
Review №62

Place that you find everything, at a good price.

Jo
Review №63

This hardware store is the one from which one is there to have more equipment and supervision and organization

Al
Review №64

We were attended by a super employee and helped us choose the paint.

Jo
Review №65

Few employees in the delivery area

An
Review №66

The super electricity clerkfriendly.

Ma
Review №67

Spectacular! Everything you need for home improvements

Jo
Review №68

The staff is scarce but between all they strive to please the Client. They also answer questions about the articles or products that they work in case what the Client is looking for is not available or they do not work, avoiding loss of time and effort.

Pe
Review №69

Customer service is good but not all employees are knowledgeable of the area to which they are assigned. Unfortunately, in recent months, the inventory of materials and products for construction are scarce or there is not, which makes it a waste of time to shop there.

sa
Review №70

They have cheap prices and good service

Fu
Review №71

I would not give any star customer service lousy they never know anything they can never help me. Today I asked for a price and they did not know they did not help me find it, they are lazy

La
Review №72

Good prices and the staff is very attentive.

cr
Review №73

Very good

Jo
Review №74

You can get almost everything at a good price.

Gi
Review №75

Quiet

Wi
Review №76

Good variety of products, the attention quite good when employees appear. The office area is a disaster, they have two thick ones which one of them slower.

Da
Review №77

This is the ninth time that I call in the day and they do not answer to find me in the comments that the problem is that there are no staff ...

Sa
Review №78

There is not much inventory.It does not look like a hardware store.It seems more department store.

Os
Review №79

Very good treatment of employees

Me
Review №80

Passable

Ed
Review №81

They have inventory but no employees to attend to. Terrible service and long waiting time to pay.

Sa
Review №82

There were no employees in the materials dispatch area.

Ra
Review №83

The broken state and municipal highway are disgusting to reach the trade.

Ma
Review №84

Usually we find what is necessary. Today was not one of those days, but very well.

Ed
Review №85

Best option in hardware stores in the area

Jo
Review №86

Poor quality merchandise and quite high prices

Je
Review №87

Archaic, few employees and backward in all matters ... little inventory and employees can not help you out of ignorance

Sy
Review №88

Some of the employees are uncomfortable to be asked.

Gu
Review №89

Very organized

Lu
Review №90

Great service

Ju
Review №91

Good prices.

Al
Review №92

Good assortment

He
Review №93

My favourite store

Re
Review №94

They have a wide variety of items, but there are no resources to help customers. Many like me!

Lu
Review №95

Bad management never has the product has a bad service.

Di
Review №96

They do not have variety or quantity ..... many of their employees do not show to be attentive or friendly

Iv
Review №97

Excellent prices

Lu
Review №98

Little attention and / or no customer support.

Al
Review №99

Good products

Ab
Review №100

Terrible service not enough employees to help one.

Information
13 Photos
100 Comments
3.6 Rating
  • Address:PR-14, Cayey, 00736, Puerto Rico
  • Site:http://www.ferreteriasnational.com/
  • Phone:+1 787-738-6514
Categories
  • Hardware store
  • Lumber store
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–6PM
  • Friday:8AM–3PM
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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