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GameStop
5768 Baltimore National Pike, Catonsville, MD 21228, United States
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GameStop
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Ta
Review №1

I had a good experience at the store. I believe her name is Carla she’s literally outstanding not only customer service oriented but educated I can’t even remember when I’ve had service this good. Well actually it was the last time I was at a game stop which was in Virginia but that’s besides the point the point is whatever the case she needs Recognition for outstanding service.

Ch
Review №2

They had the items I wanted and service was fast.

Ga
Review №3

Awesome experience 👏 😎 🙌

Bo
Review №4

They had a great deal by two used games and get one free. But on the downside they did not have new PS4 controllers we had to pay for used one then have it shipped to us and when we got it it didnt work

Jo
Review №5

Really nice workers, awesome customer service

wa
Review №6

Lady had good customer service and did amazing when busy.

ho
Review №7

Great store

Sh
Review №8

Good selection

Ga
Review №9

Great staff 👍🏾Go to for quick pick ups

ho
Review №10

This location has a very nice staff. Theyre always willing to accommodate you and willing to assist with answering any questions you may have.

An
Review №11

This place is always trying to give me the best and the most popular prices

Ry
Review №12

Nice staff they do give me good deals when they can been coming here for a long time but always see new people but still good

Ja
Review №13

The worker was very helpful

Pe
Review №14

My daughter loves this place. Great game selection with low prices.

Ke
Review №15

Very nice staff

Sh
Review №16

Love gamestonk

Ma
Review №17

Liked the dudes working there, I know company policy makes them do it but I swear if one more employee asks for me to trade my phone in or for a super pro rewards card or a pre order Im going to lose it!!!,

To
Review №18

Good customer relationship

To
Review №19

Everything does a game

Di
Review №20

Good stuff, great attention

An
Review №21

Small store but very good service. Knowledgeable salespeople.

Co
Review №22

Very knowledgeable about games,release dates, consoles and pretty much any other question you would have about gaming in general. Friendly staff is a bonus when you come here too.

Cl
Review №23

Nice and knowledgeable staff. Service alone deserves 10 stars.

Tr
Review №24

Just somewhere in my kid likes to go when she wants to get Roblox cards it was a pretty nice shopping center to one of my favorite shopping centers to shop at shout out to Big Lots

ch
Review №25

Its good for putting a game on reserve but for descent money for your trade ins forget. Its like a video game pawn shop lol.

Le
Review №26

Not exactly sure why theres a line of 4 people waiting. Me included, and there are two employees helping 1 other customer. Finally someone emersed from the back of the store casually walking to the front. Get called up to do my transaction and the phone rings. Hes still talking on the phone and not very attentive to me. Really bad customer service. The person helping me has said 3 words total to me the entire time. Not sure if Im coming back to this store. Oh by the way he was a store leader.

Ka
Review №27

The store is ok, however two of their male staff are inconsiderate, absolutely no help, and a pitiful excuse of an employee. The day i went in two employees that were there were i believe Akiel and montrell. They are COMPLETELY UNPROFESSIONAL. had lines of people waiting just for them to goof off. They have no customer service and no store etiquette. If you go to this store I HIGHLY recommend to not get help from those two. You’ll be wasting your time. There was one female employee i didn’t catch her name she has a lot of nice tattoos, i believe she was coming in to her shift and got straight to work and helped everyone while the two male employees act like they didn’t know what to do. She was very sweet and helpful. Only reason i didn’t walk out that store was because of her! But i will be contacting a regional manager about the two male employees. Absolutely ridiculous

Da
Review №28

Guy was very helpful.

Ea
Review №29

Only had one Madden 17 game

mi
Review №30

It was nice they have games there that u can play the people are nice

Wi
Review №31

Employees are super helpful, always trying to get me the best price and deal

Ja
Review №32

Very friendly and helpful staff both over the phone and in person. Definitely making this my go-to game destination.

Me
Review №33

The people there are really nice

Ja
Review №34

Great team there, really helpfull while I was there

Th
Review №35

I felt like they would do anything They would do anything for me but not like anything they tried everything in their power to get what I wanted and they succeeded so if I ever needed something else from game stop or should I say if I ever had a problem that needs to be handled by game stop I would definitely without even thinking about it go there and If you didnt know this is a kid Writing this so you know I really mean it

Ju
Review №36

Ok

jo
Review №37

Very dirty and small store. They don’t have a lot of product. This is the worst GameStop I’ve ever been too.

Ch
Review №38

Good prices on upcoming games and systems

St
Review №39

When I went here a week ago to get WWE 12, this guy named Chris was nice and helpful. He was funny and asked me questions like who was my fav(You probably know who is my fav by looking at my profile pic), if Im preordering 2k17 for Goldberg and talked to me which made me smile.This is the only place where I buy old games cause this is the only gamestop that has old games which is great! This Gamestop is awesome! :D

Mo
Review №40

Friendly staff. Good deals.

Na
Review №41

Good service friendly employees

Bl
Review №42

This my go to Gamestop to get my video games.

Zi
Review №43

Piec of crap. Why u ask I buy I preowned PS4 in Cash and it doesnt come with a mic. I paid up front in cash and GameStop says it will not give me my money back (I have a receipt and it hasnt been seven days by the way

Co
Review №44

Good GameStop friendly workers and helpful

Fr
Review №45

Very nice ladies working there

Da
Review №46

Everyone here is helpful and patient

Ni
Review №47

My son loves this store

Ca
Review №48

Staff is friendly, desired games are usually in stock.

Pa
Review №49

Always good place to go to keep you out of trouble

Gr
Review №50

Game wise... VERY helpful!!!

Ke
Review №51

They never answer their phone! And when somebody finally DID answered they put me on hold and hung up on me!!

We
Review №52

Outstanding service!

Jo
Review №53

They have games you can buy.

Na
Review №54

Manager was knowledgeable & very helpful

Ki
Review №55

Would go there again

Mo
Review №56

Found the game I was looking for

Ja
Review №57

Bad deals.Get a warranty

Li
Review №58

This is the worst gamestop

Ha
Review №59

Got a preowned controller and 2 preowned video games service was fast

Information
8 Photos
59 Comments
4.2 Rating
  • Address:5768 Baltimore National Pike, Catonsville, MD 21228, United States
  • Site:https://www.gamestop.com/store/us/md/catonsville/2475/westview-center-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 410-869-3210
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:12–8PM
  • Tuesday:Closed
  • Wednesday:7AM–10PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:12–8PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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