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SleepNation
6380 Promenade Pkwy #120, Castle Rock, CO 80108, United States
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SleepNation

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An
Review №1

Just bought a bed from SleepNation and I’m super happy with my experience. Brian, the owner, helped me out and was super nice and helpful!I had compared between Mattress Firm & SleepNation before making a decision. SleepNations adjustable frames were ACTUALLY included for free - opposed to at Mattress Firm wanting to charge me an extra $600 just to get the base that allows the head to be raised. The bed I got was super comparable in feel and price of Mattress Firm but I enjoyed working with Brian and the perks he was able to offer me!

Ca
Review №2

Just moved to Castle Rock this very day, needed a bed asap. Brian helped me really fast, was kind and listened to what I was looking for before giving any suggestions. Would highly recommend to anyone looking for a great bed buying experience.

Li
Review №3

We just bought our second mattress here. It’s easy shopping with toys for the kids, drinks available and helpful staff. He offered us a great deal on a floor model because we needed it the same day. I recommend you give them a try!

Ch
Review №4

2/2 for our experience with Sleep Nation. We just bought our second mattress from them. Brian in the Castle Rock store was great! Very kind, helpful and gave us a great deal. We bought our king sized one almost 5 years ago- one of their higher end latex ones. It has been fabulous! We just ordered a Queen for our teenager- great price!!! It’s going to be great for him and it didn’t break the budget! We went to a different store to buy a guest bed a couple years ago- we’d forgotten that SN had a wide range of prices and I don’t think the castle rock store was open yet— we regret that... the mattress is ok and we spent much more than we wanted. From now on it’s only Sleep Nation!

Ol
Review №5

Just bought a brand new mattress here. Brian is amazing, he got us into an amazing mattress with the adjustable frame for less than the actual price of the mattress! Mattress firm was trying to charge us double the price than sleep nation. The warranty and everything was way better. Sleep nation is family owned and operated and willing to work with you!

Ia
Review №6

Great experience out of all the places we looked. Brian the store manager was very knowledgeable and we felt no pressure to buy unlike other stores. We had a budget and there was no nonsense haggling. Brian gave us a great deal and we got exactly what we wanted!!! Highly recommend this location if youre in the market for a bed this holiday season. Thanks Brian and Sleep Nation. You have made my wife very happy!

DA
Review №7

Relaxed and no pressure atmosphere. I liked that the beds are made in Colorado, I like the materials they are made from and I like the one year return policy. Prices were competitive for similar mattresses we found elsewhere. The mattress wont be delivered until Saturday but so far it has been a very good experience. There are even some refreshments and a place for kids to sit while you look around.

Ab
Review №8

We had such a great experience! Brian was so helpful- we weren’t sure what we were looking for as we haven’t bought a bed before, and he helped to guide us to what we needed! We are excited for our new mattress

Ly
Review №9

The gentleman Brian who works here is super friendly and helpful. He helped me find a good mattress at a great deal! Six months later I was unhappy with the one I had. Brian was still there, even remembered who I was and made the exchange pleasant and stress free. I am very happy with my mattress but extremely satisfied by the great customer service he provided!

Ci
Review №10

Brian was absolutely helpful! Not only did he make me feel very comfortable but he was actively listening to what I wanted and needed in a bed. I am a student so Brian took this into consideration for my finances! Thank you thank you!

Bo
Review №11

We had a great experience at SleepNation today. Brian was very knowledgeable about all of the options and was able to get us exactly what we were looking for. I would definitely recommend SleepNation to anyone looking for a new mattress!

Ti
Review №12

Great customer service and products. Brian even bought us our lunch. Highly recommend this store.

Sa
Review №13

Brian was absolutely wonderful when helping us find the perfect mattress. He considered our budget and made sure we walked out of there with something long lasting, comfortable, and UNDER budget. Our experience was so amazing and we will definitely be back. Went to many mattress stores before this and Brian was the most helpful and realistic. Would recommend for any mattress buyer.

Br
Review №14

Friendly and seamless service. Clean environment and reasonable prices compared to other name brand. Biggest perk is they are Colorado owned and operated.

Am
Review №15

Wonderful customer service and hospitality. Made an amazing recommendation and hope to do business with him in the future! Thanks so much

Ma
Review №16

First time hearing of SleepNation and the wife and I have been in the market for a new mattress. We checked a few major retailers but figured we would do our due diligence and check SN out as well. Turned out to be a great decision. Not only did we find a great mattress and a great deal, but Brian the gentlemen who helped us search around was just an absolute pleasure to work with. He was very knowledgeable and extremely patient with all of our questions as well as understanding with us taking our time. Also learned some really cool technology about mattresses. Never knew about how some manufacturers use petroleum and other chemicals in their mattresses. Brian showed us a pretty cool video of how SleepNation makes their mattresses, the organic materials they use, and made in Colorado! Highly recommend this place and also ask for Brian, hes a stand up guy!

Re
Review №17

Quick, easy & incredible service. Brian gave us a great deal & we were in & out with a mattress in 20 minutes. Can’t beat buying local!!

Je
Review №18

Brian was so helpful! We needed a new bed so bad and he helped us find the best fit for us! My back thanks you Brian! 😴 💤 🛏

Ja
Review №19

We were in the market to look for some new beds for our toddlers to get them out of our room. We ran across SleepNation and Brian was absolutely fantastic. Super friendly, great deals, we got a new bed for ourselves and a bed for each of our two kids for a great price. The process was smooth, easy and our kids had a blast in the show room. Highly recommend shopping here if youre looking for a mattress.

Jo
Review №20

Do not trust them the reason everyone gets a great deal on a bed is they are overpriced. Delivery will be the bane of your existence I ordered in July and am still trying to get the rest of my order in mid September. They will lie to you go anywhere else.

Vi
Review №21

Brian at this location is the man! He let me try out multiple different beds and talked with me to find the best fit. Sleep nation is a Colorado-based company which is awesome if you love supporting local business. I prefer pillow top over memory foam and the bed I found is a dream. I’ve been sleeping on it for roughly 3 weeks now and I look forward to falling asleep. If you’re looking for a new bed, seriously, don’t buy online. Go talk to Brian. I felt that we were able to work out a deal that we both walked away benefiting from. I’m getting the best sleep I’ve had in a long time. Thanks!

ro
Review №22

Brian was a great help very understand not push. Help me and my wife to fine a great bed

Li
Review №23

I walked into the store with a slight idea of what I needed and a strict budget. Brian was incredibly helpful, insightful and just downright fun to talk to! He never pushed me to go over my budget and made sure I was getting the best possible option for what I could afford.

Th
Review №24

Customer service was great. Knowledgeable about the product and prices were better than I had seen for the same mattress online.

Jo
Review №25

I went in around the 12th of July to get a new bed and ordered one and thought I was getting a great deal on the bed and wanted to support local businesses. I asked if I could get all the parts mattress frame headboard and pillows all at the same time and he say yea. I should have realized that when I tried to leave and he asked me to wait for him to grab my pillows and that they had them in the store and after 10 min of searching and not finding them that there were going to be issues, flag one. After a week and my delivery date came and went I called and checked on the status and was told there was a delay due to covid which is understandable but reassured me that the financing option wouldnt start until after delivery and the next day I got the bill from financing, flag two. About a week later they set up a date to deliver and say that yea they got everything and then its pushed back to that Sunday. After the delivery I have to call and say they only brought 3 of my 6 items I dont have a headboard or pillows. They then said oh it will be another week or so and I call back that next week and Brian says he is going to order them and confirms what I ordered. It then takes two weeks for the order to get filled and shipped to them at which point I get a call from someone saying it will be delivered on August 19th but that morning Brian calls and lets me know everything will be shipped out to me the following day and confirms nothing will be delivered but then they came and brought the headboard on the 19th but still no pillows so at this point they have gotten me 4 of the 6 things that I have bought and its been more than a month. I then call back to the store and am told we dont deliver those and it was at that point that I decided I will never do business with this company again and will actively tell people to not go there because I cannot trust what they say. I love to support local businesses but save yourself a more than a month long headache of calling and hoping and go anywhere else to get your bed. My coworkers recommended Purple to me for the first few weeks of this while I was waiting for mine and commented on how quick and easy it was and I will probably give Purple a chance on my next bed.

Da
Review №26

Brian, store manager was great to work with. Low pressure, very knowledgeable. Checked out a couple different store/beds before coming back to see Brian. He gave us a great deal on our new bed and a pleasure to deal with!Update bed was delivered, on time no issues. Delivery crew was very courteous! Brian called ahead with the scheduled 3 hour window and they showed up 1/2 hour into it!Have had 3 great nights of slumber!

Za
Review №27

Brian was absolutely wonderful. Absolutely no pressure, fair negotiation and a painless sales process. He took the time to talk to us about options. Were very much looking forward to receiving our new bed.

Sa
Review №28

My sister and I both decided on a bed from Sleep Nation & the whole experience was second to none. Brian is so knowledgeable, kind & is truly passionate about creating an experience that is all about the guest. We love our beds & will happily recommend him at any given chance. Thank you Brian!

Gi
Review №29

Hey Jacob!I was so impressed with your customer service and making this experience purchasin a matress for my Mom awesome. It was handled quickly, efficient and most of all you cared about my needs and met them accurately. Happy Holidays! I recommend your store and you 100%Best,Gina Papa

Ha
Review №30

Subpar service. Initially things went pretty well but, I spoke too quickly. The in-store service was great. I felt welcomed and I got free sheet for giving a positive review. However after, things weren’t exactly 5 star worthy. I understand this is a business and you’re trying to sell but, communication is key. I wasn’t told that the mattress I wanted was on backorder and I waited 2 weeks to receive the mattresses when told it would be one. I had to call multiple times (5+) on the day of delivery to reach someone before I got the news that it would be a week late from the anticipated date. On top of that, I wasn’t able to leave a voice message because the inbox was too full. Once my mattress did arrive, the box springs were missing. Again, I tried to contact Brian and wasn’t able to because of the same issues mentioned above.With all that being said, the initial service was great but, after everything was paid it was subpar. The communication was/is horrible and needs a lot of work. 2ndly honesty pays. If the item I want is on back order, tell me upfront or call. Don’t make it feel like I have to run you down to get information. That’s poor customer service.

Ky
Review №31

Brian was extremely helpful and it never felt like he was withholding information from us. Very stress-free and pleasant experience overall

St
Review №32

After tiring days and sleepless nights, it was refreshing to be welcomed warmly after walking into Sleep Nation. Doing business with Brian was as pleasant as it gets. Having dealt with many sales people in the past, I appreciated Brians kindness, low pressure and knowledge of the products he sells. We havent tried the bed yet as it will be delivered soon! But it was key for both my hubby and myself to try the bed and have a sales person who was very knowledgeable about sleep issues and which mattress would be best. Thank you!! I highly recommend Sleep Nation in Castle Rock!!

Pa
Review №33

I walked in not knowing what to expect. I really dont like high pressure sales people. I was just looking for a mattress that wasnt way over my budget. Jacob, the sales associate, was phenomenal. No high pressure sales, just facts and I walked out with the price I needed, the terms I wanted and a great mattress. Thank you Jacob at the Castle Rock Sleep Nation store.

Be
Review №34

Brian is knowledgable, friendly, helpful, and willing to be flexible on price. There is no pressure, no BS, and great value in their products with a great selection. A bonus is the presence of the house dog, Rocky. Highly recommended.

Da
Review №35

Just had a great experience at this sleep nation location. Brian was super helpful and had great knowledge of the products. If you’re looking for a bed go visit Brian at the Castle Rock location. And Sleep Nation is local!!!

Ky
Review №36

My wife and I would highly recommend Sleep Nation. We went to ALL of the mattress stores and Sleep Nation by far was the best choice. They had the best selection and the best prices! Cody was the most helpful sales person. He was very knowledgeable and answered all of our questions. We did not feel pressured to buy, it was a painless experience. We had our toddler with us while we were shopping and Cody gave him some toys to play with. Now that is customer service!

Bj
Review №37

Very satisfied with the service and even more satisfied with the prices. We had shopped mattress firm and even Sams just prior. Neither came near the quality for the price we git from Sleep Nation.We will definately buy again from the castle rock location.

Ra
Review №38

Amazing customer service, great prices, and a phenomenal selection of quality ORGANIC mattresses, sheets and pillows! If you are in need of a bed go see Cody at the castle rock location he will take good care of you and help you find the perfect mattress! Thank you again Cody, my latex mattress is out of this world!

Jo
Review №39

Best mattress shopping experience yet! Ryan was very helpful, knowledgeable, and accommodating to my budget. Did not waste my time and left with a mattress today!! Thank you Ryan!

Ch
Review №40

Met with the owner Brian, and he was very helpful. He helped us get the mattress we were looking for at a great price! Definitely recommend this place to anyone!

ke
Review №41

Brian was amazing! Super helpful, very kind and gave us a great deal! Highly recommend!

Ch
Review №42

We have bought mattresses on 3 separate occassions. Every experience has been great. From shopping for a mattress to the delivery (and we had to reschedule delivery a couple of times due to furniture not being delivered on time). Very nice and accommodating.

Kr
Review №43

Really great experience overall. Brian was super helpful and made the process easy. Definitely recommended for all your mattress needs !

Sa
Review №44

Had a friend refer me to Sleep nation and so glad she did! Found a great mattress and foundation for an even better price! Recommend getting your beds here.

Co
Review №45

They had great mattresses for great prices. I worked with Cody and he did a awesome job getting me into the perfect bed. He was very knowledgeable and friendly. I highly recommend checking out the Sleep Nation in Castle Rock. Thanks again for the great customer service and amazing bed!

Da
Review №46

Brian the owner got us a great deal and worked with us to find exactly the mattress we wanted! Would highly recommend coming to the store! Eco-friendly, locally owned and made!

Ad
Review №47

Brian was extremely helpful and easy to talk to, he didn’t pressure us into anything and offered help when asked. I would highly recommend this location. It was a great experience.

Ju
Review №48

Brian is an exceptionally caring sales person who helped us decide to purchase our new (natural) bed from Sleep Nation and we love it !! (we replaced our Tempurpedic bed). Additionally supporting a local manufacturer appeals to us. See Brian and tell him Ed and Judy sent you! By the way the delivery team was professional and efficient . Couldnt ask for more.

Mo
Review №49

Great guy, amazing service! We went in and got 2 mattress from him. They are locally owned and made here in Colorado.

Ve
Review №50

I bought my mattress from SleepNation six years ago and it is still my favorite thing! The staff is extremely kind and helpful and since then I have been back for pillows and sheets and would never shop anywhere else! Thank you SleepNation!

Ca
Review №51

Brian at SleepNation in Castle Rock pointed us to some great deals and set up full delivery with a friendly, professional, no-pressure approach. Brian is highly recommended to work with for your bed shopping needs.

Aa
Review №52

Amazing 4th of July deal and Brian was great to work with. Helped show us different mattresses and explained the difference between the types and was easy to work with.

Ja
Review №53

Cody was very informative and helpful without being pushy. They had a good selection of different beds so you could really feel the difference between the various materials. Highly recommend!

Ja
Review №54

Our dogs had an accident on our mattress and we were in need of a new one quick. We walked into mattress firm and they were very close ended didn’t answer any of my questions. We walked into sleep nation and Brian was working he greated us warmly wasn’t pushy at all and we walked out with a new bed to lay our heads on! Thank you Brian!

Ky
Review №55

Brian and Sean completely broke my expectations about mattress shopping, and instead treated me like family. I cannot express my gratitude enough. Thank you both! Super excited to have my new bed!

Sa
Review №56

Wow! What a great experience! Brian was helpful, knowledgeable and extremely courteous. I highly recommend shopping here for your mattress!

As
Review №57

Sleep Nation Castle Rock best store in town. bryan was willing to work with my budget and for me in the best bed for the price.

De
Review №58

Brian was very responsive to our needs. He personalized our request to our family and we can’t wait to test the bed out. Thank you Brian and Sleep Nation!

Au
Review №59

Great place!! Great service!! Come here if you want a good deal!!

Ry
Review №60

Amazing! Military discount, knowledgeable staff, willing to negotiate on the price. Couldnt of had a better experience.

Ty
Review №61

They were very nice, and the beds were reasonably priced. Usually I feel pressured to buy something but they were very relaxed and didn’t make me feel uncomfortable. I highly recommend them.

Lu
Review №62

Great service helped my friend get a good mattress recommend going here for all your mattress needs

Br
Review №63

Entered store and got helped almost immediately by Brian, he helped me pick out a good mattress and got the mattress set up for a delivery nice and speedy. Shop local, support local businesses

Ma
Review №64

We went in to look at several matress models that we had been researching and Quentin Embleton was extremely helpful with choosing the best blend of softness, comfort and durability. He demonstrated superior knowledge of the entire product line, was very professional, had extraordinary communication skills and made trying all of the different mattress models a very comfortable and fun experience. We feel that our purchase represents an extremely high value for the money. Very positive experience!

Ma
Review №65

Very nice service, and nice local store!

Tr
Review №66

Have bought 4 mattresses from these guys now. I’ve had mine over a year and still think it’s the most comfortable mattress I’ve ever slept on!

Ga
Review №67

Completely terrible place of business. They’re sales associates talk as robots talking to a 6th grader. Also a young worker in the store stole from me when I was there. Do not go here, they are bad people.

St
Review №68

Were very happy with the bed, the price, and the service. Brian was knowledgeable, easy to work with and remarkably, remembered who I was and the selections wed made when I went back in to make my purchase after shopping around.

Gr
Review №69

Threw in the kitchen sink, easy to work with, bed is amazing!!!

Je
Review №70

Very satisfied with the service and customer care at this location. We received an ordered mattress next day and love it!

Ph
Review №71

Brian is the best. Helped me while helping another customer and was intuitive. And answered all my??? S ...i immediately cancelled my order at mattress firm be cause there was no pressure to purchase or upgrade with brian Mfirm ... Gets the middle ...yaphilme

Ri
Review №72

Great experience and Cody Caplinger was very knowledge and helped us find the perfect mattress without needless up-selling. Company is Colorado based and allows you to upgrade anytime with 50% of purchase.

Ma
Review №73

Got a great bed at a great price, and the guy working in there was awesome. Highly recommended!

Ke
Review №74

Fantastic service by Cody Caplinger at Sleep Nation..They are more concerned about your well being and a good nights rest then trying to sell you a 5,000 dollar bed. Cody helped us find a great bed and pillows..I acctually like these beds better then I do my temper pedic. Thanks for the great customer service.

Re
Review №75

Great customer service with Brian! Thank you for all your help!

Je
Review №76

Went to mattress firm was rushed and the sales guy was pushy and rude... Went to sleep nation very relaxed no pressure to buy and the salesman was awesome would strongly recommend buying a ved from sleep nation

Ma
Review №77

We worked with Quentin and he was very knowledgable and great to work with! Great deals and didnt feel pressured

Ja
Review №78

Brian was so helpfull and I didnt feel pressured at all!

Jo
Review №79

15 minutes in and out. sleep nation nation

Information
14 Photos
79 Comments
4.8 Rating
  • Address:6380 Promenade Pkwy #120, Castle Rock, CO 80108, United States
  • Site:http://www.mysleepnation.com/
  • Phone:+1 303-663-1664
Categories
  • Mattress store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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