Best experience I’ve had in a dealership. We did not feel rushed or hassled at all. Chris, our salesman and the General Manager were amazing to work with, they really helped out by listening to our situation. They got us into two new vehicles and some awesome deals on them. This company works hard to gain and keep their customers. I would recommend them to anyone looking for their next ride!

We had a few issues with a Jeep we just purchased a couple of months prior (in another city). Thankfully, we purchased a warranty so the coverage saved us! Danny in the Service department was amazing! He was professional, transparent, kind, communicative and attentive. When the issue was not resolved the first time, we were able to bring the vehicle right back without fuss or extra fees. I highly recommend taking your Jeep to this locations as I had taken it to a non-Jeep shop prior and they could not fix the issues because they did not have the proper tools/equipment. Ask for Danny, hes awesome!Issues were:-GPS navigation was set to another state and could not been fixed by clearing the settings or performing an update. We needed an entirely new radio unit.-Auto stop/start engine light was on; it was due to a low battery.-Brakes were rough and squeaky; they cleaned and greased them.**All issues were taken care of and have not had any recurring issues since.

Made an appointment for oil change and tire rotation. I found a coupon for $60 for both. Dropped my truck off and and picked it up an hour later as promised. Check in and out was easy.

We purchased a new Malibu RS at Castle Rock Chevy. We are so excited for our Lifetime warranty that comes with our Malibu! Makayla and Shania were amazing to work with they answered all of my questions and showed me all the great features on my car. I will definitely be returning and recommend Castle Rock Chevrolet!

I absolutely recommend buying from this company. I love my new vehicle, Ronny is the best!

Jeff, Ian and Tim in Service are great! This is the only place to take your vehicle.

This review is for this visit only. We went there to get some clarification on the towing capability of my truck. A couple of people said they didnt know and referred us to some one who supposedly knew who then ignored us for an hour. We finally left.

I have been using this service department exclusively for 3 years now. I tried many in the area, but I find that Tim & Ian always take great care of my vehicles and my family.

Usually decent service. This particular call, transfered several times...noone had an answer...no promised return call

Took a 2017 Acadia here to have some warranty work done, one of them being that there was a gap between the grill and the hood. I figured it was something to do with the grill being plastic and the hood being metal. Maybe it warped? No problem, they fixed it and my wife went in and picked it up. It has probably been a week or so since she picked it up and I was just able to check it out. Yikes, now the hood is bent down and the paint is cracked, looks as if whomever installed the grill was pushing on it pretty hard to get it in place. I call the dealer ready to hear well it wasnt like that when we fixed it line. So not the case, I spoke with Patrick the Service manager right away on the phone and he said to bring it down. I do, he takes a look and says we are going to fix this for you. Its not everyday that a service department goes over and above to make sure the customer is taken care of or own up to a mistake but in this case they did just that! I have always had a great experience at this place which is why I continue to come back. Thank you Patrick for doing what is right!!

Great shuttle service. took me home right away.When vehicle was ready shuttle picked me up within 20 minutes .good deal!

Excellent parts and service.

Tim is great. I have been servicing my trucks here for 10+ years. I bought a new GMC truck there because the service center and Tim have been so great, I didnt want to have to go somewhere else.

Recently, Got a mailer with a $49 oil change and tire rotation, Diesel might be slightly higher. $90 is slightly higher.A few months ago, check engine light, put on the odbc, heat issue ( fan clutch?? ). Took it to Medved. Oh, we cant work on it for 10 days, Diesel mechanic is on vacation. I did complain to GM, and they did work on it in 7 days and that time they did give me a car for the day.Previous free service, make a appointment, go in for the appointment, but I have to leave it for the day.After spending as much for the truck, I would expect better service. Ive heard from the neighbors, they are terrible, so Im not alone. Going to change my primary service somewhere else. 1 good service out of 4 doesnt cut it.

Ive had 2 trucks with Medved and cant thank these folks enough. Theyve always communicated updates and have also returned my vehicles early or on-time. Theyll always work on my trucks!

I purchased my 2015 Equinox new from Medved Wheat Ridge, however, I had an issue when I needed to jump start my car in the morning, and in doing so, I was locked out of my infotainment system. I drove the car to Medved Castle Rock and asked them how to unlock the system, which they told me they had to do it. I asked them if they would check my battery, I was told its no use, as its old and just isnt holding a charge overnight. And would only get 1 freebie, either battery test or unlocking the infotainment system.I guess this is how they treat their customers, evidently, buying a $30,000 car isnt worth much to them. If you are hard pressed for service, its worth the extra hour drive or tow to Denver.

The service experience is the best I can get for my Chevy Colorado. Tim and Ian treat me with respect and value my business. They listen, make appropriate notes so nothing slips by, and even keep me updated on progress. Often, they go out of their way to ensure I have everything I need. Best of all, the technicians do the work they say they will and do it right the first time. Ive had bad experiences elsewhere, namely the service centers at John Elway Chevrolet and both Ed Bozarth locations Aurora and Park Meadows--they have either not fixed a problem or returned my vehicle with a new problem it didnt have before--requiring me to return repeatedly. I go with Medved, even though its 20 min out of my way, because it saves me time in the long run and gives me piece of mind.

I had a horrible experience with Medved Chevrolet and Ford. The commercial said if they can not help you no one can that was not true. The customer service was horrible they made me feel as though I had no options and they would only let me see one car. I was told that was my only option. The payment offered was twice what I was looking for. I ended up going somewhere else and got the payment I was looking for and a better car then what I was looking to purchase, No thanks to Medved. I would tell everyone to AVOID this dealership!

Tim, the service representative, provided excellent service. The service department in Castle Rock performed three maintenance functions for a very reasonable price.

Great everything

Great service dept

Totally sucks