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Le
Review β„–1

Delighted with the excellent service, and the friendliness of the people who work there. Javi the good deal. the best I recommend them πŸ’―

St
Review β„–2

Reasonable prices, friendly faces its always a pleasure to do business with them whatever your needs may be their #1 in that...Javi and Kev makes spending your money lovely ...I wouldnt go nowhere else for my needsThanks guys !!

Ji
Review β„–3

Have been shopping here for years and always has a great experience. Javi is very experience and has a great work ethic and loves his Customers.

Cr
Review β„–4

Kevin wasn’t there when I came to look for a couch set the 1st day but he was there the next day & was great! He wasn’t pushy @ all, he explained all the details of my purchase & the prices were very fair! The delivery guys were great! They were on time, took all the boxes wit them after they set-up everything & made sure that it all worked too. They also took the big box of boxes of my personal stuff for me too which they didn’t have to do! They went above & beyond to make sure that I was all set & didn’t need anything b4 they left! I will definitely buy from them again!!

Sh
Review β„–5

Customer satisfaction at the fullest amazing staff and Kevin is such an amazing person wouldnt ever in a million years change shopping routine or go anywhere else

Fa
Review β„–6

I love this place I will recommend it to anyone whos looking for new furniture they help you and treat you like family kevin is the best

Ka
Review β„–7

Everyone was super helpful and extremely nice! Javy & Kevin made sure we left with the best deal on our new sectional and dining room table. They delivered it the same day with Kelley & David who were awesome as well! Unloaded and set everything up really fast and were both super friendly! I’ll always come back to Great rooms in Casselberry for all my furniture, appliance and electronic needs. β˜ΊοΈπŸ‘πŸΌ

cr
Review β„–8

Came to this location by reading the reviews worse mistake ever..The so called owner Javier definitely lacks in Customer service skills and Kevin misleading their contracts with hidden fees just to make a sale, this company will make sure to end your 90 days on a Sunday when they are closed. I’m battling Cancer and tried to pay within my 90 day timeframe , but was given three different payoff amounts by three different employees ALL was not accurate, once I asked for a breakdown and finally received the correct amount to pay by Javier I had an emergency surgery and missed my 90 days by one day with no care this company wouldn’t make an exception and added on another $296.00 to payoff the mattress leaving me to pay over $600 for a matters that’s simply NOT worth it. Returning and NEVER doing business with this company again! I would suggest you find a better company to deal with not honest people just out to make an easy sale!!

Mi
Review β„–9

We have bought three couches from great rooms now and each one has been awesome and the professionalism of all the employees the owner Javy,a our delivery guys Kelly and David went above and beyond. The bedroom set we bought for our son is absolutely stunning. Thanks Great Rooms youre awesome

Gr
Review β„–10

Needed a washer and dryer combo and found the perfect choice. Love the features included. VERY easy to use and will save allot of πŸ’°πŸ’° because they are energy efficient.I paid for 2 weeks and got 2 weeks free!The application process was quick and easy. It was delivered the NEXT day. Ill have it paid off in full before the next election. The delivery driver set up everything and explained the features before leaving. Excellent service and very much appreciated! Ill most definitely keep them at top of my list should I need something else in future. I highly recommend you give them your business. You wont be sorry that you did. However, you will likely regret if you dont!

Ge
Review β„–11

Definitely recommended! Javier went above and beyond to get me what My wife and i wanted! Delivery guys are awesome, Kelly and David were very courteous and outgoing, even when i provided them with my old address right when moving out, they went to two different places for delivery and still were smiling and happy! Thank you guys! You rock!

Ke
Review β„–12

Javy is awesome! Service was pronto yesterday! He’s not a pushy salesman he really works with your preferences. This is my news spot!

Ri
Review β„–13

Javier and his crew are top notch. I have been working with them for a year and half now. Their same as cash prices are more then competitive compared to other stores. They have worked with me during weeks i needed some grace showed to me since my own work has usual pay schedule. They have earned my business for life. Just really good and decent people!

Fr
Review β„–14

I was helped by Josh and Javier and they were the most friendly helpful people I’ve ever met. They treat you like your a friend and that makes buying so much easier! I have already referred other people to Great Rooms because the prices are so affordable as well! Thank you Josh and Javier for your service, kindness, and smiles!!

Pa
Review β„–15

Kelly and David were great setting up the livingroom furniture. They were very professional. They helped me arrange the pieces so they worked well. They deserve a raise!!!!

Ri
Review β„–16

Kelly and David were amazing. In and out in less than 15 minutes. Truly recommend them for anyone who is seeking furniture.

Ka
Review β„–17

Kelley/David was very professional and the delivery was on time .They did a wonderful job of setting up, thank you guys so much

Ni
Review β„–18

Kelley and David were awesome! Very professional and friendly, furniture built well and quickly.

ye
Review β„–19

I do recommend 100%. The store owner/manager and associates are always friendly, helpful, and professional. The latest delivery team Kelley/David, these guys were very awesome!

Ch
Review β„–20

Quick efficient job. Cleaned everything and installed to perfection. David and jelly were awesome.

D.
Review β„–21

My sales Rep was Jesenia. She was very professional and sweet. I was looking for something within my budget and decided to take a look around Great Rooms because Ive heard they have great prices. Jesenia noticed me right away and asked if i needed any help . She showed me around and within a few minutes i made my dicision on a sectional(love it by the way). Im very excited about my purchase and it definatley looks great in my formal living room area. Jesenia made my shopping hassle free and will be coming back real soon for a mattress(Amazing prices on that too!)

Te
Review β„–22

David &kelley did a fantastic job putting my bed together and ,delivery time was on point,they guys did amazing job,thanks guys keep up the good job

Mi
Review β„–23

Great experience. I had an immediate need and the sales person was able to find a solution that met my needs. I checked 2 other competitors that had similar prices but later came back because great rooms offered me free delivery.I paid exactly what I was quoted, the furniture arrived as promised. The delivery team stayed and set everything up as promised. Great overall experience and would definitely shop here again.

Ga
Review β„–24

Kelley and David did a great job setting my child bedroom set

Sh
Review β„–25

David and Kelley provided great customer service and did a wonderful job delivering my items.

Jo
Review β„–26

Javy was very informative about the store’s product and was very understanding when it came to my spending budget. Javier, Johny and William were very fast assembling the furniture I bought And delivery was on time. If you are looking for good furniture at a good price, this is the place to go.

Ni
Review β„–27

Kelley and David were the nicest and best movers! They were so helpful since i couldn’t move much on my own!

Wo
Review β„–28

The gentlemen delivered my dining set and furniture; Kelly and David, and were prompt, courteous, and professional.

Ka
Review β„–29

This place is awesome!!! Their products are awesome as well. Very friendly and always attractive. Keep up the great jobs guys!!

Li
Review β„–30

Kevin and David were awesome. Greedy me with a smile and was on time. Great job guys,!!! Thank you!

Jo
Review β„–31

I absolutely love this place! Customer service is very important to me and this location really exceeded my expectations! Ill be back soon

Ta
Review β„–32

These guys are they real deal. They just finished delivering my couch, and the delivery was full of laughs, conversation, and advice. Even when I initially called to ask if they had what I was looking for and then went to the store to check it out, I received nothing but kindness, assurance, and a non- pushy approach to customer service. Javi and Josh are down-to-earth, and put tremendously effort to communicate and make sure you are satisfied. The other Javi (manager) was very friendly and willing to help me with some questions I had beyond his obligations. I would definitely recommend working with these guys to problem- solve and find what you are looking for. They wear their hearts on their sleeves and go the extra mile to ensure the product you get is in great condition and meets your needs. It was especially helpful to not have to pay everything in one shot right before the holidays! I would chose them over Ashley’s any day! Thank you guys!

Ca
Review β„–33

I have purchased three times from Great Rooms Casselberry, Javier and his team are very professional and very good customer service. Good furniture and appliances at affordable prices. Will always recommend Great Rooms to my family and friends.

Ke
Review β„–34

Margarita and crew has always been good to me. I highly recommend this location!

Th
Review β„–35

I ordered my couch through Javy at Great Rooms in Casselberry. He got me a really good deal on it and it took the exact amount of time that he said it would take to get it delivered. The delivery guys were great, they called when they were on their way, they found my place easily and were very careful with the furniture when they loaded it into my place. Why would I order anything through Rooms To Go or any other place when I can order it through Great Rooms, get it for a better price and way better shipping experience. They have a great professional attitude over there at Great Rooms and I would recommend this place to anyone looking for furniture from any company because you can order it through them like I did. thanks, ---Randy

Du
Review β„–36

Best customer service, Javier was being honest, transparent, informative and very helpful. I’ve worked before with people like Rent A Center and I had never had an experience like I did with Javier and his team

An
Review β„–37

These guys are the best. They helped me to get exactly what I needed at a great price. The terms were reasonable and I didnt have to worry about a bunch of upselling.The greatest part of my experience has been them helping me to get the items I needed. I am in total support of their suggestive sells because they were in relation to the items being purchased. Unlike other places that try and push the latest stereo on you while youre just looking for a bed.Anyways, great place to shop for long term and short term needs. Ill be a regular customer for my needs and my wants.

Sh
Review β„–38

Awesome staff. Love this store.Been with them since day one.

Na
Review β„–39

I am so pleased with Harvey and his team I will only shop here at great rooms they are truly a good place to shop and they help you πŸ’―πŸ’― they are my favorite

De
Review β„–40

Delivery team got there quick excellent customer service would definitely recommend going here

Ma
Review β„–41

This was b6 far one of the easiest purchases Ive ever made. The reps were so help and friendly. They made me feel like a person, instead of a customer. My custom furniture was even delivered to my house early. Strongly recommend this location.

Lu
Review β„–42

I have been a customer for 6yrs and the staff especially Harvey treats you like family. I purchase from great rooms every year, I will never go no where else to shop for my house but Great Rooms

Sh
Review β„–43

Ive dealt with rental agencies before and Ive never encountered such a caring, informational, not trying to suck you out your money type of person such as Javy-Owner. He is awesome at what he does. Great customer service ever since I walked through the doors. Definitely one of a kind!

Fo
Review β„–44

Delivery drivers were on time and very respectful.

NA
Review β„–45

Wonderful people and great services. They are always smiling and go the extra mile to help you. Keep the good job. I love you guys.

Ve
Review β„–46

Very pleasant atmosphere. Salesman was very patient with me and also helpful. I would definitely recommend Great Rooms to my family and friends.

jw
Review β„–47

This store is the best and the employee are very friendly and they treat u like family.

Sa
Review β„–48

Javier is easy to work with and the store has a large selection to choose from! I will definitely use Great Rooms to purchase again.

Al
Review β„–49

My experience at Great Rooms, Casselberry Florida, was beyond excellent.Claudia was truly insightful knowledgeable and helpful. It was truly a pleasure to do business at great rooms. Claudia thank you so much for your great service.

Je
Review β„–50

This is a great store to get from. They work with you and are always super nice

Mi
Review β„–51

The delivery driver that came to deliver my furniture tonigtonighthis name is mke is just amazing, we have a tight spot for a door and he was able to figure how to get it in and make sure nothing was hurt. Very well mannered wish more could be like him thank. You for being so good at what you do

Rh
Review β„–52

Great customer service. The owner very much appreciate his customers along with staff. I highly recommend them.

Br
Review β„–53

Mike is awesome this my second time have him be the one handling my delivery he’s is quick and careful not to damage any walls lol .... he’s really nice and professional Thank you GREAT ROOMS

Lu
Review β„–54

Great customer service! Excellent prices!

Tr
Review β„–55

Great products great service. Jess is amazing. She worked with my indecisiveness for almost 3 weeks. Such a great personality

Mi
Review β„–56

Great customer service, I was very satisfied with my experience here, looking forward to doing more business with them in the future.

Mi
Review β„–57

My experience at great rooms was horrible the people was very nasty and not understand this Company Is money hungry. This particular location Needs ALL NEW STAFF I WILL NEVER GO BACK TO THIS PLACE AGAIN.

Re
Review β„–58

Anything that I could have wanted or thought I want they have always had. And if he didnt have it he was gonna go get it. Great rooms is the best place to come and get anything and I mean anything from..The staff is great as well.

ch
Review β„–59

I Luis is great but Javy is the best Miguel hes also the best looking like the singer Miguel. But Travis is wonderful. The best place to get why you need.

RA
Review β„–60

Great rooms is a amazing place to buy:furniture,electronics and much more go check great rooms out!!

Ki
Review β„–61

I started getting furniture from this store, run by Javy back in 2013. I have referred multiple people to them and never seen my referral until I call and ask for it. I have gone months and months paying on time but in the last month, I fell on a couple of hard times and I have since received a letter threatening to file criminal charges. As a consumer, your loyalty means nothing to them. I have purchased 20+ pieces from them and I literally have one agreement left and this is how they choose to handle it. Not one Great Rooms rep has come to my home. When you call the store, Margarita will TRY to help but Javy will fire her or any other rep that isnt HARASSING you to make a payment. I will NEVER enter another agreement with them and if you are smart, you wont even look their way.So of course. I get a call from JAVY, requesting that I edit my review and threatening to pickup my furniture because of a review. All of this, before he even looked in the system to see that I had already set up a commitment to pay. He alleges that every customer receives this certified letter with a threat after - get this - 16 days - of non-payment. He alleges that I have received 10 of these letters over the course of 6 years. Per my records, this is the first I have received. The trust and loyalty that I thought existed with this company, for me, is broken and gone. And to receive a phone call regarding a review, not to mention not one apology, saddens me. Think twice on this company, for sure.

su
Review β„–62

Ms. Claudia is a great representative. She really made my day. She was very helpful and assisted me with my decision in picking out the right bar I was looking for.

Ir
Review β„–63

They are awesome and understanding! Always smiling and friendly!

Ro
Review β„–64

Delivery on time and items in great condition. Set up as promised. On my way to having a great Christmas. Thank you.πŸ‘

Wi
Review β„–65

They are the nicest people you will ever do business with! They have a lot of stuff to choose from from furniture to electronics! I would definitely say to go to great rooms!

Au
Review β„–66

Owner and staff are very friendly, professional and helpful. This is a good honest business run by good people and my wife and I have been repeat customers over and over.

ch
Review β„–67

Everyone in the Casselberry store Was fantastic. I would highly recommend you check out GREAT ROOMS before you go anywhere else. There only 5 star to give I would give alot more. Thank you for all the help and being so kind.

DE
Review β„–68

David an Kelly was amazing great customer service

Sh
Review β„–69

What a classy place! The store is beautiful, the staff is super friendly, and the merchandise is brand name, new and top quality. Javy and his team will get you everything you need for your home, and get it delivered and set up for free! I love this place. I love being able to come to one location and get everything I need. Thank you Javy!

Ka
Review β„–70

Great rooms has awesome and friendly employees .. And r on top of everything.. Im very happy I decided to go to them for my furniture..

Ki
Review β„–71

Soon as I walked in Claudia was right on us and very helpful with explaining the different options in easy payments. The floor selection was satisfying and if that wasnt enough they have catalogs you can browse through.

Ri
Review β„–72

Great room team are always very helpful. Very knowledgeable in all name brand furniture. The service is always above and beyond expected.

Mi
Review β„–73

Great rooms in Casselberry run by Javy and Claudia have excellent customer service, they really know there products. I have bought furniture as well as appliances. Everything has been great with sac sales. I really love shopping there. Highly recommend their store.veautiful

Ja
Review β„–74

Went in looking around for a washer and dryer. The staff and management were so awesome, I walked out with a brand new super efficient pair at an astounding price spread over 4 months. Bam! Thank you all.

R
Review β„–75

Went to the store in August and was told by the Sales rep that I can make a deposit to an intended purchase but they will not make order until I was ready and my deposit would be kept even got a receipt that was not tied to any item. Specifically told her I was closing on a home so my timeline would shift. Went back to the store 47 days later to utilize my deposit on items now preferred and continue business and is now told I lost my deposit by whom I assumed owns/ manages the store. Still waiting for follow-up call. Very misleading experience!!! I I am sure I will pay more than that deposit for litigation fees so keep it. Buyers beware...

Ch
Review β„–76

The over all experience was wonderful and am very pleased with the furniture . The staff was very accommodating and I would recommend great rooms to anyone looking for great service and furniture from them . Thank you so much for the wonderful experience and exceptional service

Fr
Review β„–77

Friendly and personal service, that is more than professional, always go above and beyond. They remember you and greet with a genuine smile, just like seeing a friend.

De
Review β„–78

Extraordinary service!! The best service Ever!! Outstanding Personal attention to your individual needs!! I recommend this store to the whole world!!!!

Yo
Review β„–79

I went in on a referral from a friend and had a great experience! It was a lot easier than I thought and the staff was very helpful and friendly!

Yo
Review β„–80

They was very helpful and honest. Loved the prices. They keep it real woth the person. They very clean and friendly.

Fe
Review β„–81

Super great I love them.

Sa
Review β„–82

I had an easy great time at the Great rooms store, and an awesome experience. The sales lady was very helpful and knowledgable of their funiture. Thanks! I will refer others to this location.

Ly
Review β„–83

Theyre always awesome...been with them for a couple of years...wont go anywhere else...πŸ‘πŸ˜Ž

R.
Review β„–84

I would recommend Great rooms to all friends and Family as well as anyone , Javi and Luis are great and do what they can to please their customers and all make you feel like family thanks guys.

Ma
Review β„–85

Awesome customer service, Javi and Luis are the best people to do business with, affordable prices and the best people skills. Two thumbs up guys.

Jo
Review β„–86

Great place for all your needs...

An
Review β„–87

Very friendly and courteous staff theyre willing to work with you

ir
Review β„–88

The staff was helpful, kind and efficient. Thank you Margarita and Angel !!

Ev
Review β„–89

Great. The young lady that helped me was awesome cant remember her name starts with a C.

co
Review β„–90

The best customer service i have ever had. I was very pleased

Ly
Review β„–91

Was one of the most simple and pleasant purchassing experience ever!Claudia was helpful knowledgable and friendly

Ma
Review β„–92

I absolutely love Great Rooms they have great prices and Duane is friendly and wonderful the best person in the world to work with best customer service skills for his line of work in the state of florida guaranteed

Je
Review β„–93

Great rooms is the best javi is a good manager and his associates are wonderful

Un
Review β„–94

Great sales people. Great service. Great deals.

De
Review β„–95

Heavy is the best. Hes helped me and my family with all our needs. We really aprieciate all he has done for us!!!

TJ
Review β„–96

Hanging door adverts in a private gated community.

Ap
Review β„–97

Go to great rooms they are the best in the world.

Je
Review β„–98

Great service Javi is the best manager and claudia is the best.

To
Review β„–99

Great rooms in casselberry is the best to do it javy the man good looking out

Er
Review β„–100

Great store helped me reach my goal and I was able to get a apple laptop. I will be returning soon

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