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Slumberland Furniture - Casper
111 W Midwest Ave, Casper, WY 82601, United States
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Slumberland Furniture - Casper
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St
Review №1

The sales staff (Tyler Kelly) was very good. Made us feel welcome and was very helpful. Several times he checked out colors, quantities etc. for us and didnt make us feel like we were bothering him.Pick up department went the same way. (And there was Tyler Kelly again.)Prices were affordable, nice when your on a budget.

CO
Review №2

Sales people were very friendly, and NOT pushy. They introduced themselves, explained how the price tickets read and then allowed you to roam and browse without hovering.I work a rotating schedule and timing delivery’s can be a nightmare; my salesperson went above and beyond to get my furniture delivered the next day, a day I knew I’d be off.Overall a great experience and will recommend to anyone looking for furniture.

Da
Review №3

Being us, we came in 40 minutes to close. I believe the guys name is James that helped up. He was amazing. He made sure we were happy with our purchase and took time to show up all of the mattresses they had with details about each to help us figure out the exact one. Great experience.

Ev
Review №4

Dave was awesome! He was very calm, informative, and easy going. We Went in on a few different occasions and we weren’t sure exactly what we were looking for. Then once we realized we didn’t have as much space as we thought, but had our hearts set on a specific couch he helped us custom build it to our needs. He also had the perfect balance of there when you need him, but not hovering or following us around. Thanks Dave! So excited for our new couch to come in!

Sa
Review №5

Great experience working with James this last weekend. He was efficient and polite, answering our many questions and working to get us what we wanted. Will definitely purchase through slumberland in the future.

La
Review №6

James helped us out and was so patient and friendly! Also the store offered some GREAT deals compared to other places we’ve looked at around Casper.

De
Review №7

Jason helped me to find the exact bed that I needed and at a great price. Excellent service! I definitely would shop their again.

Le
Review №8

Best customer service at a new furniture store in Casper. Helpful employees who know their stuff! Jason helped us out and was able to point us in the direction we wanted to go!

Ja
Review №9

James was super helpful and kind! Helped us pick out our new dressers. Will gladly order our couch and other future furniture through him.

Li
Review №10

We went to Slumberland to find a new entertainment center. We werent really expecting to find what we wanted, so we thought, hey why not look at everything they have. When we got there, we were greeted by a gentleman named Dave McGullion. He was absolutely the best salesman I have ran across in any industry. He gave us time to look at everything and showed all the bells and whistles on all the furniture. He was very personable and knowledgeable and all around friendly. The best thing was, he wasnt pushy! We found plenty of things we wanted, but ended up buying the perfect entertainment center. We definitely will purchase from Slumberland again because of the great price, but mostly because of the great customer service from Dave. Thanks guys.

Be
Review №11

Great experience shopping the store(Casper, WY). I was politely greeted by Jason who gave me a rundown of their current store sale and then he let me browse the floor on my own, respectfully. After going in and out of the store 3-4 times he never missed a beat when I had questions about Price/numbers/comparisons/multiple options and he never changed his tone or effort to be his best for me as I will admit I was being quite a wear on a salesman as a buyer. I respected that a lot! There was no push to buy anything, but an answer to my everlong list of questions. And I asked him EVERYTHING! It was a great, comfortable experience. I am not a robot writing this, I just moved here from out of state and will definitely go back there for future purchases just based off my great experience. Boss man above him was just as helpful whenever he assisted with anything or deeper questions. I didnt get his name. Jason, was excellent!

Me
Review №12

Purchased a new mattress and a small couch today. First time in the store and it was beautiful! Quality furniture at reasonable prices. One of the employees, Tyler, helped us out today and he was great!

ph
Review №13

Excellent service from Tony and James. They let me pick what I wanted did not try to pressure me like most sales people do I am very pleased with their service.

Ky
Review №14

Emily was great!! She was informative but not pushy or pressuring!!!We told her what we were looking for and she pointed everything out we should look at so we didn’t waste our time🙂

Em
Review №15

The first time I ever shopped at Slumberland my husband and I were looking at bedroom sets. James was the one who helped us. He is a low pressure high energy guy who’s just excited to help you out. We did not end up buying from them at the time, but two years later we came into Slumberland with James in mind. We remembered the great customer service we received and he again was SO helpful! This time we purchased a sectional and a 3 piece coffee table set. We couldn’t be happier with the service and we also got set up with a timely delivery for what they had in stock! Thumbs up, round of applause, standing ovation, phenomenal experience!!!!

Wi
Review №16

Tyler did a great job & we are very happy with our purchase.

JB
Review №17

Great experience. James was helpful without being pushy and made shopping for a new living room set much more enjoyable.

Da
Review №18

Wow! The best customer service Ive ever received anywhere! Tyler answered all of our questions, and let us just check things out but still checked on us through out the process! Will continue to come to this store when looking for furniture!

Ma
Review №19

Great staff and lots of things to choose from in a wide variety of price points.

Ma
Review №20

Dave was absolutely amazing! We came in and were greeted by friendly faces and smiles. They gave us our space and never hovered over us. We found the chair we wanted and of course to our luck the only one they had in store at that time was the floor model. We asked if we could take the floor model being as we were from out of town. After a quick chat he had with the store owner they agreed to let us have it!! We were thrilled! This store team and owner are outstanding individuals! We will most definitely be back for future purchases! Not to mention their prices are very reasonable! Thank you guys and gals!

Br
Review №21

James did an amazing job showing us options and helping us make the right decisions to furnish our home! I highly recommend!

Ed
Review №22

So happy! Found a great couch with expert help from James who showed me everything they had and explained my options kindly. Tony also delivered excellent customer service when he scheduled the delivery. Do go to Slumberland’s. James and Tony will help you and take good care of you.

Ci
Review №23

Great place great prices. Tyler Kelly was very helpful. Would buy from him again. Thanks Tyler.

An
Review №24

Very knowledgeable in their furniture. Left me alone after making a few suggestions so I could make my mind up.Occasionally check back with me to see if I needed any help. Fast and great service!

SH
Review №25

Very helpful sales associate that went out of her way to assist me in a choice of a very very nice sofa. Great Place to get your furniture and very good prices!!

Da
Review №26

Very friendly service! They were knowledgeable and available but not pushy at all. Furniture was beautiful with decent pricing. I will shop here again.

Be
Review №27

James was so helpful & extremely knowledgeable. I wouldnt go anywhere else for a bed! His honesty helped me decide on the perfect one for me. I highly recommend Slumberland for any type of furniture. Top notch quality and customer service.

Ju
Review №28

Dave was perfectly helpful during our browsing session...just enough...not too much. Then when we decided to purchase a dining set, he made sure we had all the right info and got the best deal and set us up with the protection program (we have 3 boys) to ensure our furniture is going to last. Very excited about our purchase.

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Review №29

Customer service is awesome.... we had the pleasure and met Dave McGullion , we had talked to him the day before and knew we had to come back and make our purchase. We found everything we wanted. Great inventory and amazing prices. Dave was very helpful and helped us with our purchase. Everyone was very friendly and helpful .. we highly recommend and will be back for more furniture.

Cr
Review №30

I dont think the salesman had faith I was there to actually make a purchase from the way he looked at me when I walked in. I wasnt all dressed up. A bit ragged actually. Lol He was very friendly and professionally. He was quick on helping me find what I needed. The fellas in the warehouse were fantastic and helpful although they were so busy. You have great employees and I will be back when I go in search of seating for my downstairs theater.

Ro
Review №31

The customer service was exceptional. James helped us find exactly what we wanted. The insurance plan is a dream if you have young children who are not always aware of what theyre doing with food and drink. Would definitely recommend.

Ch
Review №32

Great experience at the Casper store. James was friendly and not aggressive. He allowed us to look around and take our time to find the perfect living room set for our place. Ended up purchasing a sofa and love seat from the same collection and are anxiously awaiting its delivery in the near future.

Ge
Review №33

Was a good experience, helpful staff and will actually get the headboard in a week!

He
Review №34

We had the best customer service at Slumberland. James was fabulous, and we found a beautiful new living room set. Slumberland has a huge selection of everything. Worth it to stop in there and look.

Ra
Review №35

We purchased a set of chairs from them and worked with a gentleman named Tyler. He mentioned they have a free delivery program as I am pregnant. We received the chairs this morning and are very impressed with the men that delivered them and the chairs themselves. However, I am very frustrated our previous purchase of a set of tables. The store manager who sold the tables to us did not mention the free delivery service even though I am very clearly 8 months pregnant. That makes me frustrated that the manager wasn’t the first person to suggest this, it was a pretty big inconvenience to get the tables from the warehouse. When I received a text from the manager asking for my level of satisfaction of the service and purchase I responded with my frustration and NEVER got a text back. If it wasn’t for Tyler making things right with this more recent purchase I would say take your money elsewhere.

Ta
Review №36

Great price and even better service. Dave was amazing, and we will be back!

Jo
Review №37

James was very knowledgeable and helped me get the best deal. I really appreciated how the staff didn’t stick to you the whole time to try and sway you into buying, but instead introduced themselves and told us if we needed anything to come ask. Would shop here again.

Od
Review №38

I had very specific need that I was shopping for and the employee who helped me was very very helpful. He was familiar with the items on the floor and knew just what to show me to get me where I needed to be. Overall it was a very easy and pleasant experience. 😀

As
Review №39

Staff was very helpful on finding us exactly what we were looking for and getting us a great deal as well s as explaining all finance options

Mi
Review №40

Just bought an oversized chair! Great shopping experience, it was fast and easy. James was able to show me exactly what I wanted.

sh
Review №41

We went in to look at recliners. We were greeted almost immediately by James. He was so helpful while looked around and discussed different options. Great place and great employees

Lt
Review №42

Excellent service without hovering over us but there when we had questions.

Di
Review №43

We received great service. Dave did not hover gave us time to look. Was very helpful in answering all questions and looked for the best deal. Knew the products.

Rh
Review №44

Tyler was wonderful in helping us find a recliner. He made sure to check it out top to bottom before we took it home. The crew did an awesome job packaging it up for us. No way any snow could get in. Thank you so much.

Ki
Review №45

Slumberland is our favorite place to purchase furniture. We love James Morgan. He is incredibly helpful and knowledgeable. Beautiful furniture, clean, organized store and friendly people. We will continue to shop there.

Ke
Review №46

Great prices. Amazing service. Will purchase from here again!

Jo
Review №47

Tyler and Dave are exceptional, and always help us to find the right furniture to fit our home. Highly recommend going with slumberland.

Ki
Review №48

Shopping with Slumberland Casper was a great easy experience!! They were very knowledgeable and had great service!! I recommend them to everyone and they have such great product!

Er
Review №49

We had a great experience at Slumberland today! We just moved and were looking for some furniture to put in our living room. The prices were fantastic but the main reason for our experience today was Tyler Kelly. He was amazing to work with, very friendly and not at all pushy, he worked hard to find us exactly what we wanted and thanks to him we found it!

Li
Review №50

I love Slumberland Furniture!! Everyone is friendly, professional and knowledgeable!! HighlyRECOMMEND!!

Co
Review №51

I give five stars to James Morgan. He was extremely helpful when I bought my couch and love seat today. He showed me several different couches knowing what I wanted. He explained the different prices - manual and power. I highly recommend your store

Lo
Review №52

Tyler was very helpful. We always have a good experience with Slumberland.

K
Review №53

Friendly and helpful folks. Always a nice pleace to look for furniture with no pressure!

Cy
Review №54

Had the sofa I wanted in stock for a great price. Tyler was a great help and super polite, A+ experience.

Le
Review №55

Very good service there the works are very friendly 👏👍

Ka
Review №56

James was very helpful and very interested in making this a good experience for me, He helped me with navigating the stairs and in selecting the mattress for me.

Ja
Review №57

It was a very pleasant experience with the help of Tyler Kelly.

Ja
Review №58

Great selection and good deals. Dave was very helpful and knowledgeable - I will be going back to Slumberland in the future because of him.

Ka
Review №59

Thank u for helping very polite sales man I will come back to purchase more furniture when I need something thank you kaycee defa

Cy
Review №60

James Morgan is absolutely amazing to work with. He clearly has the knowledge of all the furniture, answered my questions and the absolute best part is he didnt hover over my shoulder and pressure me. I bought the most beautiful three piece sofa at a great discount price. Very impressed with Slumberland Furniture!!! Certainly a 5 star place to buy furniture!

He
Review №61

Tyler was phenomenal over the phone with all of our questions. When we came to see him over a month after calling, he remembered us! Everyone in the store was personable and smiling. Tyler got us set up with exactly what we wanted at a great price. No pushy salespeople and fantastic environment. All of our questions were answered. We left feeling excited and well taken care of. The quality of the furniture is matched by the quality of their customer service! We will be repeat customers, no doubt!

Da
Review №62

Dave was a friendly person, knowledgeable with product features. Provided information on products.

Be
Review №63

Your welcome you have a great sales man not pushy and love his knowledge. Tyler is amazing!!

Je
Review №64

Tyler was great knew his products and prices were fair.

Kr
Review №65

James is amazing and works for his customers and for the customers benefit. He works to make sure you are happy and is friendly. He has wonderful customer service.

Ke
Review №66

I have been all over town looking for the right sofa. As a young woman, slumberland is the only place where greeted me, and took me seriously as a customer. I ended up purchasing a sofa in a really easy and hassle free process. Thank you, Slumberland staff!!!

La
Review №67

Dealt with Sales Manager James. Answered all my questions and gave me a solid deal. Had new mattress delivered and set up before the ink dried. Driver was waiting for me when I got home. This is the value and service you get with a locally owned business. I support local business!

Mi
Review №68

James was a very good sales associate he helped me through my son. We were face timing because I live in Rawlins and my son was picking my couch out for me. We were able to complete my transaction over the phone . He was very helpful and kind I would recommend your store to my friends

Se
Review №69

James was pleasant, very knowledgeable, and also very accommodating. He took time to tell us about sales, features and warrant, and made us feel welcome.Thank you for the pleasant experience!

Da
Review №70

Good experience! Very pleased! Im enjoying the product as I write this!

Jo
Review №71

Whats up yall. Have to say the folks at Slumberland, left me alone till I had made my own decision, than when asked about my interest, Daddy Dave McGullion hooked it up with excellent points. Thank you Slumberland for an excellent shopping experience.

pa
Review №72

They were very professional and helpful. Came in looking for a bed for our son and was the only place that asked for his age. The insight from there was all geared towards that and very helpful

Mi
Review №73

We had the best service and we really love the selection. Thank you for helping us make our house a home.

Br
Review №74

Very helpful, great experience

Gl
Review №75

Went in to look at a couple of mattresses I had found online, and in budget. Lots of customers, so I had some time to look through the clearance section, as well. Ran into James Morgan between customers. He was super helpful, listing out pros and cons of clearance versus warrantable mattresses, while being low pressure, quick, and efficient.

Da
Review №76

Tyler was very helpful, very attentive to all of our needs.Just like Goldilocks he found us the couch that was just right!!

Je
Review №77

Dave was terrific! Very helpful and very respectful salesman. Thank you.

Je
Review №78

J Morgan was very helpful. We came in needing two recliners today and Mr. Morgan worked hard to make sure we got two chairs. We were happy that we didn’t have to wait weeks or months to get furniture!

Ca
Review №79

Great staff, very helpful with my purchase.

ma
Review №80

My sales person was Dave & he was such a great help! He’s very knowledgeable & talked me through every question I had & more.I’m definitely going to be coming back & requesting Dave! He was awesome.

Ci
Review №81

The staff was incredibly helpful and didn’t hover at all, which was refreshing. Tyler was respectful of social distancing and had a mask on during our interaction. He was ready to help without following me around the store. I appreciated my experience with them and will definitely be back for all of my furniture needs in the future!

Je
Review №82

Tyler Kelly was an amazing customer service specialist. He was very friendly & knowledgable. He took measurements for me & gave me an great deal on my furniture. I will definitely be back to make all my future purchases with him. Great guy!

Ta
Review №83

I went in today, and took advantage of the 20% off Sofa Sale! Tyler and Dave were awesome! They both helped me to choose the best quality sectional for my budget, and even included a 5 year warranty!!! Best customer service experience in town! The didn’t pressure me or hound me!

Ch
Review №84

Thanks for all your help James!!

Kr
Review №85

Dave is number 5! Not number 1. (Inside joke)Great service and am excited to get the new couch in my house. Everyone was very friendly and engaged us in different conversations when we were looking around.

Br
Review №86

Working with James Morgan was a pleasant experience. No pressure and he put up with some delays we had regarding our Credit Card. Will do business with Slumberland and James again.

An
Review №87

Fantastic buying experience! James was an A+ salesman. Professional, courteous, and took time to answer questions. Highly recommend!

Ka
Review №88

Very friendly staff. They were helpful and very informed about their products.

Co
Review №89

My boy Tyler set me up with a nice chair.

Ma
Review №90

Our experience was great! We received prompt, courteous service from the sales staff person. He gave us all the information we needed to make a decision on our purchase. He was very thorough and helpful. We also appreciated the kind Thank You card that was sent in the mail. This was good old fashioned customer service and another reason we came to Slumberland. Weve made purchases before and appreciate the people weve encountered each time.

Li
Review №91

Came in to get a certain sectional we saw online and ended up getting a completely different one. Dave was a HUGE help in us making the correct choice! He was very knowledgeable, professional, and super easy to talk to. Made us feel like feel like we were his #1 priority but without making us feel pressured to make a decision right away or trying to sell us something we didn’t want. There are so many beautiful pieces of furniture there and at amazing prices! Not to mention they offer a military discount on top of it all! We will definitely be shopping there again!

Sh
Review №92

Came in looking for recliner. Tyler helped us right away. We asked for info on grey recliner. He got info right away. We checked other recliners. We got a great deal and arranged for pick up later that day. Very helpful employees!

Je
Review №93

Dave was so helpful and friendly! Let us look as we needed and answered all our many questions! Thanks so much!

Ca
Review №94

Excellent customer service and friendly staff! Good prices too.

Ge
Review №95

Tyler Kelly is a great salesman. He showed us exactly what we looking for at a great price with in our price range. I just hope in time the chair will hold up to its quality. Thank you Tyler for your help and helping find what we were looking for in our price range.

Ca
Review №96

James was our salesman and he was spectacular! He didn’t hover over us while we were shopping yet when we had a question he was eager and happy to help. I would definitely buy more furniture from him!

Wy
Review №97

I am writing regarding a purchase made by my husband and myself in September of 2020 at the Casper, WY store. We bought an entire bedroom set (king bed, two night tables, two dressers, king mattress and box spring) totaling $4700. At the time we made this purchase, we were happy with the customer service we received. Unfortunately, what began as a positive buying experience has turned into disappointment and dissatisfaction.At the time of this purchase, I was 9 months pregnant and we were moving into a new house. We needed furniture quickly in order to move in before our son was born. The furniture we selected was not in stock, but we were told it would be in the following week and we could pick it up when we came back to Casper to get my mother. We were told we HAD to pick it up as Slumberland does not deliver to our home in Medicine Bow (90+ miles away). We agreed as we were planning to be in town at the time and we also understood that there were issues with supply related to COVID.When we came back the following week (trip #2), one of the dressers had not arrived, and likely would not be available until NOVEMBER - two months later. Meaning we would have to make a third 180-mile round-trip to pick up a piece of furniture we had been assured would be delivered at the arranged time and date. So, we took the furniture that was there and returned home.Upon beginning to assemble the bed, my husband quickly discovered that the incorrect hardware had been included and there was no way to put the bed together with what was there. He called Slumberland and was informed that they could order the missing hardware, but that it would be a few weeks before it arrived. Meanwhile, we had no bed to sleep in and I was STILL 9 MONTHS PREGNANT. So, I drove 60 miles the other direction to Laramie and purchased the hardware from Ace Hardware in order for the bed to be usable.Fast-forward 4 months: we did finally pick-up our last dresser in November. It is now February. I was making the bed one morning and crossed the bottom of the bed to the other side. I noticed that the patently fake wood used to cover the footboard of the bed was bulging (due to the presence of multiple air bubbles) and had begun to peel (delaminate). The rest of the furnitures finishings appeared to be intact, but had I even gently pulled on this material, the whole footboard finish would have peeled completely off. So, once again, my husband called Slumberland as the furniture is still under warranty. We were told that, yes, the warranty would cover the repair, however we would have to either bring the footboard to Casper ourselves or pay to have it picked up. We were further informed that, had Slumberland delivered and installed the furniture, the pick-up would also be covered by the warranty. PLEASE REFER TO THE TOP OF THIS MESSAGE WHERE WE WERE DIRECTLY INFORMED THAT WE COULD NOT HAVE THE FURNITURE DELIVERED TO OUR HOUSE AND HAD TO PICK IT UP AND ASSEMBLE IT OURSELVES. Clearly, had this been an option from the beginning, we would have chosen to have the furniture delivered and assembled rather than making three separate trips of 180-miles each! When we stated this to the salesman on the phone, we were told that the repair man would get back to us that day or the next day and try to arrange some kind of solution. This also has not happened, and we are still using a $4000+ bedroom set whose bed has begun falling apart after only four months when we were told it would last years due to its sturdy and well-crafted construction. At this point, we are not only dubious about ever purchasing from Slumberland again, but also about recommending them to anyone else. We are very disappointed in our experience with this business.

Ha
Review №98

James the sales manager was super helpful and nice. We even got help from Tyler the new GM while we were there I dont think well ever go anywhere else.

La
Review №99

Great place and helpful staff

Ca
Review №100

Great selection! Superior service! Had what I wanted in stock AND on sale!! No pressure and plenty of very attractive displays to browse.

Information
12 Photos
100 Comments
4.9 Rating
  • Address:111 W Midwest Ave, Casper, WY 82601, United States
  • Site:https://www.slumberland.com/stores/-u6-casper-wy?utm_source=google&utm_medium=organic&utm_campaign=google-my-business&utm_content=U6
  • Phone:+1 307-265-5100
Categories
  • Furniture store
  • Bedroom furniture store
  • Kitchen furniture store
  • Mattress store
  • Sofa store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:12–5PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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