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Mid America RV
5439 S Garrison Ave, Carthage, MO 64836, United States
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Mid America RV
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Ja
Review №1

We were passing thru the area in a Tiffin motorhome and had an issue with a tire stem that we couldn’t fix. Called the service center when they opened and they told us to bring it on in and they’d look at it. Showed up and Brent, the service Mgr, came out, looked at it, went back inside and returned with some tools, fixed it within a few minutes and sent us on our way. Couldn’t have asked for a better experience. Oh yah, didn’t charge us a penny. Told us to have a great trip and tell our friends about them. 100% recommend!

Ma
Review №2

While on a road trip, we had a lock issue with our travel trailer. The staff service was efficient, congenial, informative, and all was resolved perfectly despite their busy Saturday schedules!

De
Review №3

I stopped by here when both my propane stove and backup camera stopped working. I’m a new travel trainer owner and both these items had been working recently. The service man came out to my rig and patiently showed me the user errors I had taken and how to easily remedy my mistakes. He was very thoughtful, kind and patient.

Ly
Review №4

We were involved in an accident and needed a replacement fifth wheel hitch in a hurry, but the one I wanted was not available anywhere. Everyone seemed to have them on backorder. We were directed to see Casey at Mid America RV and he really came through, getting us the hitch within two days so that we could continue our trip. Casey provided excellent customer service, going above and beyond. Id highly recommend them for your RV parts needs.

Br
Review №5

I stopped by Mid America RV yesterday afternoon (20 minutes before their closing time to be precise) to purchase a hitch for my toy hauler because of some towing problems I was experiencing. Casey Flint, the parts department manager went over an above my expectations in terms of service and product knowledge! Casey quickly identified and solved my problem which was the way my current hitch was configured. Casey personally helped me with my hitch and got me back on the road safely for my drive home. For the record, my hitch and camper didnt come from these guys but I wish they had and Mid America RV will be my first call on my next purchase. You hardly find service like this anymore and I HIGHLY recommend these guys for parts or your next RV!!!!!

De
Review №6

We were having problems pulling our new toy hauler on its maiden voyage. Contacted the dealer where we bought it in Lincoln and they suggested it was the hitch. We contacted Mid America to see if they had a certain hitch in stock, they did. We stopped and spoke with Casey who came and looked at ours. He was honest and said we didn’t need to buy a new one, in fact he helped us fix the one we had. I highly recommend this place, and the next time we are looking for a new toy hauler will definitely make the trip here to buy. Thank you for helping us make it back to Kansas Casey!!!!

Ke
Review №7

Needed some parts only available at a dealer. Called, they had to do some research, once they found out what I needed he called, parts were ordered and I was told it could be awhile due to the odd shaped box. Was only 1 week. Parts gave me a call when they arrived and said my name was on it and can be picked up anytime. Great customer service. Thanks MA RV.

Ju
Review №8

Really pleasant salesperson but the camper was broke. Even though I was paying cash 52,000$ they would only fix the problem or possibly problems after I wrote the check. Good thing I asked to power the camper when I looked at it or I might have driven off with the camper not knowing the issues. They actually passed on my offer to still buy the camper if they fixed it. They said they are not repairing it without payment. Oh by the way it is a 2021 sprinter 5th wheel.🤔

Ga
Review №9

Second time buying from Mid America. Scott was great both times. Not once did we ever feel pressured. We found the perfect RV. Thank you Scott, Melissa, and the service department for going above and beyond.

Jo
Review №10

Good service. Like the idea of having a price list so you know what your paying for what your looking at instead of having to track someone down

Na
Review №11

Buy from these guys. You won’t be disappointed great prices, very nice and easy to talk to. They won’t rush you so they get to the next guy. Salesman gave me his personal just Incase I had any questions while camping.

tg
Review №12

Nice shop with a very good selection of parts and accessories for those traveling thru. Very friendly staff. They have quite a few RVs on the lot and a maintenance shop as well. Recommended.

Tr
Review №13

Great service from sales, parts and service.

Sh
Review №14

The sales and parts departments at Mid America RV are great!

Ka
Review №15

We have been to a bunch of places trying to find a new camper scott helped us alot. Nice sales people and tons of campers!

Mi
Review №16

Once again Cody (salesman) and service guys were on point. We purchased a trailer 2017 TB2600 last March and enjoyed our first trailer greatly. However my family realized just how cramped it was. (We should have listened to Cody but he refused to be a pushy salesman). This year we decided to upgrade, I contacted Cody and he recommended the 2021 BH282 by Springdale. We have so much faith in the folks at MidAmerica we purchased it sight unseen. They installed everything I needed all I did was ask, (TV, Screens, Bed lifts, Double Batteries) and once again made this the perfect buying experience. Thank you Cody, Melissa, and Parts guys. If you want a great trailer with no pressure and treated right this is the ONLY dealership to deal with. I will be a lifelong customer.

Sa
Review №17

I want to say that we didnt buy our camper from this place BUT it is because of the quality service it will be were we look for our next one. Many places wont service RVs they didnt sell. I cant say enough nice things about this place! Im very upfront that we are new to RVing and they take the time to answer my questions and give suggestions.

Al
Review №18

Great, fast and polite. They made my buying experience fun and fast. Not like when you’re at the car dealerships and you find yourself sneaking around cars just to avoid the vultures “salesman”.

Ca
Review №19

Scott and Josh answered all of our questions about our camper. Very accommodating with their time. Easy to work with and very knowledgeable. Wonderful experience with both of them.Customer service is excellent and friendly.Our camper orientation provided by the staff took care of all our needs. Also, Josh explained our warranty in great detail.Thank you Josh and staff.

De
Review №20

We like going to look at 5th wheels, and RVs here. Their new location is really nice. Someone always greets you and asks a couple of questions. Like us we want to just look if we have questions we will look for that person to answer them. We appreciate not feeling pressured.

Cr
Review №21

They were very nice and helpful. They showed me what I needed to see.

Ju
Review №22

I stop by Mid America Rv. Just to pass some time. I’m interested in a camper was looking around on the lot. Cody came out and spoke to me. I told him I’ve been looking at 5th wheels That I was interested in a used one. So he pointed me in the right direction of the lot. Told me what he had over there and there price range that they had on them. Told him I was still learning about them. He was honest and said there is a lot to learn. Ask him a few questions he answered right away. Look at what he had they where nice units but they wasn’t what I was looking for. Like the length & floor plan. So I was getting ready to drive off lot seen him standing next to building talking to another Gentlemen. Cody step away for a minute and walk to my Vehicle and answered a few more questions. He didn’t follow me Around the lot and try to pressure me into anything. let me look at my own pace. I will definitely keep Cody in mind when I’m needing anything that has to do with RV.

to
Review №23

Helpful staff

co
Review №24

Very helpful, tested my furnace board no charge, also helped me troubleshoot. Will recommend.

By
Review №25

Great folks. Very helpful

Ma
Review №26

Got a good deal there. We will be picking it up next week

Ch
Review №27

Thanks for the good communication And honest knowledge on this travel trailer.

Ji
Review №28

They sold me an apparatus for my moving bach-pad.

th
Review №29

We just bought our first travel trailer from them and the experience could not have been better! They walked us through everything we needed to know and promptly answered all of our questions. Please, do yourselves a favor and give them a chance.

Ro
Review №30

Great people to deal with. Front of store personnel are always friendly. Great place to get an RV or camper!

Ka
Review №31

From salesman to finance officer - laid back, friendly, and willing to work with us

Sh
Review №32

Update, the owner called about my previous 1 star review and 1st ask me if i wanted them to work on the camper,(i said yes since it was in the shop and the insurance company had already sent the check made out to them) then he stated that by me giving them a1 star they didnt have much to work toward. He said they were short staffed due to covid and lack of sales but when i went to pick up the camper the lot was full of new campers.

Pa
Review №33

Cody and Melissa went above and beyond to get me my dream RV- thank you so kindly

Ma
Review №34

Mid America has always been very helpful & professional each time we have gone there. We have had service done on our camper several times. Always happy with the end result. Casey, parts, very knowledgeable & has always had the answer to all our questions.

Ph
Review №35

Come Buy an RV.Come strike a deal with my Employers!

Tu
Review №36

Mid America RV is the BEST!!We were a week away from vacation when we realized our refrigerator went out. 😬 Mid America RV has totally gone above and beyond to save the day/our vacation. We are thankful we purchased our Max from you guys!!If you are looking at campers/RVs, go check them out. Where you purchase is just as important as what you purchase.

Br
Review №37

Ok

Ma
Review №38

Extremely friendly employees. You tell them what you would like and they show you what they have. Lifetime warranty on new models.You cant go wrong. Love this place.

Ca
Review №39

My boyfriend and I have wanted to purchase an RV for years. Finally, when we both got flexible jobs, we decided to go for it. We recently bought the Elevation RV from Mid America RV. We are so happy with this purchase! It is so roomy and really feels like a house on wheels. The ride is smooth and really comfortable. This company gave us a great price and customer service was very helpful the entire time. I would definitely recommend them to all!

Ri
Review №40

Excellent Service by Eric and team. Did exactly what I asked exactly on schedule and at a fair price. Thanks

Th
Review №41

Not the biggest dealer in the area, but certainly the best in customer service and friendliness. We shopped the other dealers, and at the end of the day found ourselves searching just one more place. We were sold! Our salesperson is Scott and he has a wealth of knowledge on his products and has one of the best attitudes Ive come across in this industry. We also requested some small special additions from their service department. Their service manager called just to double check exactly how we wanted things completed and he was the definition of polite and friendly. And if you are thinking about or need to finance, there is no need to feel pressured or awkward with Melissa. She is spectacular. This is a business with honesty and integrity in mind every step of the way. Very pleased and recommend giving Midland your time if you are in the hunt for any type of RV!

Pa
Review №42

We have had a great experience with Mid America RV. With the help of google search we got their website and after reading some positive google reviews, we took the decision to purchase Elevation RV from them. Our elevation RV is working well and we are so happy with their great service. Staff are so many knowledgeable and highly professional. I just love their professionalism. I will definitely recommend Mid America RV to all.

D
Review №43

They do great work and are always busy but still will work to get your RV taken care of

M
Review №44

Mid America is hands down the most professional and knowledgeable group in the area. I traveled from Texas to buy from these guys. From the first call, to the final walkthrough I fealt like they cared and wanted my business long term. Its hard to find that in a dealer these days.

Ch
Review №45

My wife and I were searching for our first camper and decided to go to Mid America. The staff was extremely helpful and never pushy. If you are in the market for a camper or even just looking, I would highly recommend checking them out.

Al
Review №46

Efficient staff and very friendly. I recommend Mid America RV to everyone.

Fr
Review №47

Recently I have worked with Mid America RV for my Crossroads Fifth Wheel. I bought this wheel one year ago and I needed to service it. Josh and his team supplied me quality service on time. They are best at their works. I am very pleased.

Er
Review №48

I have been doing business at Mid-America for many years now. They have a top notch service and parts department. If you are looking for a new or used camper, stop in and ask for Scott. He will take good care of you.

St
Review №49

__:)Great customer service, knowledgeable staff, and honest work. Once you leave your car here, rest assured it is in good hands and no price can beat that! Thanks Mid America RV!

La
Review №50

Casey did a great job in getting new carpet for my camper quickly when other dealers seemed to be uninterested. We will return to Mid America RV for any other camper needs!-Matt Hare

Da
Review №51

Bought a toyhauler, fantastic people, need a camper get it there.

Yv
Review №52

We went there to get our motor home ac fixed and they tore into it then said, oh we dont fix that. We couldnt understand why they even started if they cant take it all the way. And what they did wasnt right according to the fellow that fixed it for us.Correction to the owner- As I recall, they never told us that it wasnt something that they normally dont work on. I specifically asked if they work on basement units. The reply was, yes we do. But nothing was mentioned about diagnosing and doing what they can. They did replace a control board which it needed but it was installed so close to the metal frame that it shorted out and had to be replaced by the next service center. In short, it was almost $500 that was wasted and didnt do us a bit of good.David

Jo
Review №53

We just went to look. We were not pressured. We learned alot and had a pleasant experience.

Pa
Review №54

Great place! Very helpful people!

Le
Review №55

Friendly service and low pressure sales team .

ad
Review №56

We checked the website and thought they had two of the models we are looking for and drove an hour and a half to get there to be told they had sold them a week ago. We were not pleased and this is the second time their website has not been current. When we said the website needs to be updated, the salesman we spoke too didnt seem bothered too much. I mean, they sold them a week prior! As a followup, the website still shows the sold items in stock almost two weeks later

Co
Review №57

Great place I bought my first and second camper form them. Good service department too..

Pa
Review №58

Great selection, friendly people and they had room for us to park with our current RV, and then get out again. Thanks!

Wi
Review №59

Would not recommend.

Aa
Review №60

Great servic

Ma
Review №61

Great people and they are all professional. I recommend them.

Ri
Review №62

I bring my mother in law camper to be fixed here as they purchased their camper here. They told her one price on fixing the level jacks fix the level jacks and tell her it will be more without calling her first. Many other communication break downs that I went list.I told them today as I paid for the repairs that we will no longer be doing business with their establishment, the service guy who took my money didnt seem to care whether or not we came back. I feel that they took advantage of my mother in law and customer service was not met. Only reason for a star is for their selection. I am very upset that she didnt get the courtesy that should have happened before charging her double. We are the type of people that will pay what is owed but have the common courtesy to let us know.

Tr
Review №63

Smaller RV store than most, but very good service and very helpful parts department. Nice inventory to choose from

T
Review №64

Did not have part I needed but guys at parts counter were very helpful and friendly

Cr
Review №65

Good selection of new and used parts!

Co
Review №66

I am extremely happy with the service I received with the purchase of my RV. Thanks Scott from sales, Chris from the shop and Melissa from finance. Kristi and I couldnt be happier!!

An
Review №67

If we could give them a zero we would. It has been non stop issues with this place since we literally signed papers. Between financing, not being upfront with costs, having stuff broken on the TT it’s been a joke, one person saying one thing and the next something different. Their customer service and management is abhorrent. We’ve had our brand new TT less than a year and are getting rid of it already just so we no longer have to deal with this company.

Jo
Review №68

A very good place to get honest and asetents with Rv parts and questions.

El
Review №69

They were awesome thank you Mark. Great salesman and staff.

Ma
Review №70

Great parts selection for your RV. Helpful people. When in area I get my parts there.

Ja
Review №71

Very friendly and no pressure sale. More helpful than many places.

Ci
Review №72

Good selection of new and used rvs

An
Review №73

I was very impressed with mid-america

Ro
Review №74

I bought a 2014 rushmore from out of state. I have a couple complaints about the fifth wheel that I bought first of all they told me the couch folds out to sleep two people. You can in reality barley sleep one. I think that the couch may have been changed out so it doesnt have the original couch that would sleep two people. Did not realize this couch didnt make out to a bed until I tried to use it as a bed..the other problem they told me I didnt need a slider hitch.. but I did need a slider.. this is a major pain in the but..make sure you are getting what you think you need and what you are supposed to be getting as usual they seem christ like but seems they like everyone else they will get you any way they can

te
Review №75

Friendly helpful folks.

Le
Review №76

Very quick to get my trailer fixed and great pricing with a personal touch

Da
Review №77

Very friendly and helpful staff! Prices are comparable to prices of online stores.

Er
Review №78

Great customer service! Cant wait to go on my next vacation!

Vi
Review №79

I am extremely satisfied with the service of Mid America RV. They are very co-operative and my vehicle repair and replacement parts needs will taken care at best way, many thanks, i personally recommend midamericarv.

da
Review №80

Great place to do bis. With.

Ro
Review №81

Great place to go Very helpful

Ta
Review №82

Didnt have the part I needed but are very nice people

Ja
Review №83

I had a great experience with Mid America RV. A year later, and Im still very happy with the 5th wheel purchase, the quality of the unit, the service Ive received regarding any questions, concerns or needs Ive had over the last year have been exemplary! When I am ready to upgrade to a lager 5er, Ill be heading back to Mid America RV!!

Co
Review №84

Poor post purchase customer support.

Ro
Review №85

Great place to shop

Ca
Review №86

Very helpful people and friendly workers here

Ra
Review №87

Very helpful and informative. Thank you.

An
Review №88

Very knowledgeable, very helpful, great product lines.

Va
Review №89

Very helpful staff and great selection

Th
Review №90

They were unable to help on a Saturday, but they did refer me to a guy that might be able to help.

Gr
Review №91

Seemed nice and knowledgeable.

Ri
Review №92

Good service

Pa
Review №93

Always have what I need

ed
Review №94

Friendly & knowledgeable people.

We
Review №95

Was traveling down the road stopped in for what was probably a half hour repair and they were unwilling to help.

Ka
Review №96

Very nice RVS

Rh
Review №97

Good information

Sc
Review №98

Nice selection

De
Review №99

Great!

Ce
Review №100

Salesman did not seem interested

Information
100 Photos
100 Comments
4.3 Rating
  • Address:5439 S Garrison Ave, Carthage, MO 64836, United States
  • Site:http://www.midamericarv.com/?utm_source=organic&utm_medium=gmb&utm_campaign=hopbots-link-building
  • Phone:+1 417-358-4640
Categories
  • Auto repair shop
  • RV dealer
  • Camping store
  • RV park
  • RV repair shop
  • RV storage facility
  • RV supply store
  • Truck accessories store
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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