Brandon was on time and very pleasant, he immediately went straight to work exchanging out upstairs and downstairs toilets. He was articulate and extremely efficient. He also exchanged out shower heads and demonstrated for me how to cycle through the various water streams . He left zero mess behind and even hauled away the boxes from the new toilets.Brandon is an extra helpful and polite young man who even placed my heavy bathroom storage shelving unit over back of toilet.Brandon volunteered to take out a swarm of wasps that were huddled on the lattice inside my porch that I had just noticed. He told me to go inside while he sprayed the wasp spray I had in hand. I am highly allergic to bee stings and my Hero Brandon may very well have saved my life!!!

Cole Chastain and his crew upgraded all of my plumbing pipes and brought my house up to code. They were very professional and worked very hard to get it done in one days time. I am very pleased with the work they did and I would recommend them to anyone who needs quality work done. Very trustworthy crew👌

This review is for plumbing services. We had Corbin and Jr come and install a gas line from our furnace to our upstairs for a stove. They also installed the stove for us. They arrived on time, were very courteous and professional, and willing to go the extra mile on the little things when asked such as making sure the stove was level. I ended up calling later to confirm something and Jr was courteous and willing to explain one aspect of the job that I had not seen in person.The price was also very fair and far more affordable than 2 other plumbers I had gotten bids from. Overall very satisfied with the service. Will definitely look to again with plumbing needs in the future.

Chastain Plumbing just replaced my sewer line. From my initial contact with the company to the final walkthrough with Bryan W., they were courteous, professional and helpful. They answered all my questions, showed up on time, got the job done efficiently and did a good cleanup job. The entire crew was pleasant and I enjoyed meeting them. I’m very pleased.

This is hands down the best company I have dealt with. Honest, hard working, affordable and dependable!! I have referred all my friends and family to this awesome company!

Chastain Plumbing- great company that will always go over and beyond when assisting customers. Thank you for the great service you provide.

These guys are the best! I wouldnt call anyone else to fix my plumbing issues! Wonderful service and great people!

JR and Matt Were amazing!!! They took the time to explain everything and made sure we understood what they were doing. Definitely would recommend. Very kind people.

Matt and Jr did a fantastic job in replacing my A/C system. Kept me informed throughout the day on progress, job completed with no issues and could not be happier with the results. Great Job

Mike and Junior did a exceptional job. Replaced our cooling unit. Very friendly. Very nice! Definitely done a awesome job!!

Absolutely wonderful. Very professional and got the job done quickly and took care of the issue I was having. I would highly recommend them for all a persons plumbing needs. Thank you Chastain Plumbing. Youre an amazingly awesome company.

I called Chastain Plumbing Oct 2020. Cole came immediately to check out a water leak late on a Fri afternoon. I made an appointment for early Mon morning for repair after the water was turned off. Brandon was prompt and very professional. He had the pipe repaired in a timely manner. I was very satisfied and will definitely call them again.

Awesome job by Junior and Corbin!

Jr and Cory installed my new fire place they were really respectful and prompt an did a wonderful job i am very happy with the work they did if anybody has any heating an air needs I highly recommend Chastain plumbing heating an cooling

Chastain was the most respectful and professional plumbing company I have ever came in contact with. Most plumbers I’ve used in the past are careless and leave a mess everywhere they go. Each day Chastain left they always did a thorough clean and never left any debris on sight. I would recommend them to anyone and appreciate their hard work and dedication to getting the job done in a nice timely manner.

My heat went out over night, I called Chastain and they responded very quickly to repair my furnace and restore my heat for my family at a very fair price! Dependable, Honest, Affordable, and Fast. Would recommend Chastain to anyone!

My water heater busted over night. I have Chastain a call the next morning and that had a technician to our residence in no time. We will gladly use them and recommend them to anyone.

Needed an emergency water heater replacement. Called Chastain and other companies. Chastain was by far the least expensive. They provided a quick and simple quote. Kevin showed up on time and went right work. He was very professional an knowledgeable. Soon we had hot water again. Will use again and would highly recommend.

We just bought a new house in the cartersville area and the water pressure was low. Chastain sent a technician same day we called and had the problem solved and fixed very quickly. Service and pricing was great. Would definitely recommend.

They came as soon as possible. They were thorough and straight forward. I found them to be a pleasant experience.

I was in a bind over the weekend and gave Chastain a call. I had a call back in a couple minutes with someone setting up a service call to help me. I wouldhighly recommend this company to anyone! Very Professional.

Had a wonderful experience with these guys, they were on time and very professional. Also I called around and the price point was great. I would recommend them to anybody that needs A/C or plumbing work, Thanks again

Kevin came to my home to repair an issue I was having with the water pressure in my shower. He was able to identify the issue as well as a secondary issue in a timely and professional manner. Brent was there with him assisting and maintained the same professional and courteous demeanor as Kevin. I would highly recommend Chastain Plumbing. I sincerely appreciate a job well done by both Kevin and Brent.

Punctuality, Quality, Responsiveness, ValueCalled Chastain to fix a busted pipe in my bathroom. They were very prompt and fixed my issue in thirty minutes. Would definitely recommend to my family and friends. Walter Golden

Have used them multiple times and have not been disappointed . Prompt, efficient, and quality is hands down.

It’s never good when you need to call for service!However, when Jessie from Chastain showed up at my house he made the process a lot less painful. Jessie was probably one of the most polite,and professional contractors I have had contact with in a long time. He took the time to not only tell me what he was going to do, but also included me in the process so I could see what my problem was. He also said that my suggestions would only minimally add to the cost of service. So, yes, I deferred to him to reduce costs.Fixing an air conditioning unit is not cheap, but I believe that I received great service by a professional who understood the issues I was experiencing. Thank you jJessie.

We cant thank Jessie & his crew enough for all of their hard work and commitment to the job of replacing & relocating our Heat/AC unit! I would give them 10 stars if I could! Dont bother going anyplace else! Chastain Plumbing, Heating & Cooling will get the job done right! Did I mention they are super AFFORDABLE? They offer financing too!!! Thanks guys!!! You Rock!

They replaced our hot water heater and pressure relief valve. Brandon was courteous, prompt and answered my questions. Everyone was very quick and cleaned up after themselves. I would call them again in a heartbeat.

I had my water heater repaired and am definitely satisfied. Very quick with responses and accurate on their quote. Service tech that came out was super polite, his name was Ronnie Waits Very nice guy. Highly recommend this company!!

I had Chastain come out for my water heater they responded quick sent out their technician Brent he was very quick and professional! he did a great job hooking up my new water heater thank you Chastain plumbing heating and cooling

I needed my hot water heater replaced, called and they had couple of great guys Jessie Painter and Logan Davis come out and replace it. They were very professional and explained everything to me and answered all my questions. Couldn’t have asked for better service it was excellent. I would definitely recommend them to all my friends and family.Thanks again,Kim Dye

My mother owns Designs by Carol which is a florist here in Cartersville which has been in business for almost 30 years. Her cooler went down and Chastain plumbing, heating and air was called. They were very professional arrived on time and Jonathon represented this company very well and was a true professional in resolving our situation. From here on out Chastain will be the only company we ever contact for any of our needs in any of these fields.

Quick to respond, affordable estimate, and fast repair. Everything good

Chastain Plumber are very responsive and take pride in their work. Kevin has been great and very honest. I have used them multiple times and have always been happy with their quality of work. Would highly recommend them.

I cant say enough good things about this company. They have replaced our AC unit AND most recently our hot water heater. I wouldnt call anyone else! Brandon was awesome! Thank you!

I had no freon in my air conditioner when I went to turn it on last week! I did not know who to call, or what was needed. Wayne, Jonathan,Phil and Sherman came to my aid in record speed . I learned all about air, heat, zones, thermostats, etc. They were extremely knowledgeable and provided fast service. I would highly recommend the whole team! Team work makes the dream work.

Called Chastain to fix a busted pipe in my kitchen. They were very prompt and fixed my issue in thirty minutes. Would definitely recommend to my family and friends.

GREAT SERVICE! Very trustworthy people! Would have Chastain do all my plumbing and heating/air service! Come out quickly and very professional! Thanks Chastain! Your the BEST!

Prompt response and professional service. They resolved my HVAC issue the same day I called. Phil was the technician that handled our repair. He couldnt have been more professional and helpful in explaining the work that was needed. His demeanor conveyed to me that this company has strong leadership and integrity at the top. I most definitely will use them again.

Great service. Reasonable pricing. From the time I called, to the time our ac was up and running again only took 3 hours. Very dependable company. He explained everything in detail, and told us what everything would cost as he went along. Would highly recommend this company.

Chastain Plumbing just fixed a leak in my kitchen. There crew was amazing! Respectful...prompt.... AND fixed my issues in less then thirty minutes. I would definitely recommend this company to all of my family and friends!!!!

Good Professional service. Very dependable and punctual. Detailed and prompt.

Called at 8am Friday, July 5 to replace my mothers heat pump. Wayne went to see what size was needed and had Sherman and Jonathan install a new one. My mom was very comfortable having Sherman and Jonathan in her home. Polite, courteous and hardworking. Chastains price was right, too! Thank you Chastain Plumbing, Heating and Cooling for taking care of my mom.

Wonderful company to work with. I had galvanized pipes that had to be changed...great job guys...thank you!

Awesome Company and Emplorees!!! Wayne was honest and helpful when it came to quotes. When I called back on adding a water heater with my heat & air quote, he was on it. Great pricing that couldnt be beat. Jessie and Jr. were awesome too. Did a wonderful job installing everything, kept it clean and did it all in a day. Very knowledgable and answered all 50,000 questions that my husband asked! With no extra cost! 😁Having a new unit, we thought a couple days later there was a humming noise, called Wayne and he had someone out first thing the next morning. It was all good and no extra cost for a simple mistake. I will make sure I can tell anyone and everyone about all these guys. Great Company

Great responsiveness, communication, and quality of work. Would highly recommend for new, repair or modification work in your home or at the commercial level.

Ive had to hire a couple of different plumbers over the years but Chastain has been the best. The service technicians were prompt, polite, considerate, and knowledgable. My 2 year old grabbed some play tools to pretend with the plumber, and the plumber actually explained what he was doing as he worked and played with my son! The prices were very reasonable, and the financing options are amazing. Ill definitely be using them to install a new HVAC this summer. Also, theyre a family owned local business so Im happy to keep my money here in Cartersville. Thanks Chastain!

I had a leak under my sink. Bryan W. fixed it for me and no more problems! He was courteous and professional. I highly recommend Chastain Plumbing! Thank you for your help!

Affordable good service called for water heater

Called Chastain Plumbing, Heating, and Cooling at the last minute of their business day to come out and fix my clogged drain line. The technician was fast, friendly, and knowledgeable. Would definitely recommend this company to anyone. Thank you for making sure me and my family were taken care of.

Pretty good company very honest and I’m very forward. Seemed like a reliable company

They were the best a pleasure to have in our building ☺️

I wanted to go with a local company to replace my water heater and was so impressed with the service I received. My appointment was scheduled for 4:00, and Ronnie called me right at 4:00 to make sure I was home. He arrived by 4:20, and my water heater was replaced in under an hour. Professional, friendly, and prompt. I would definitely use Chastain Plumbing, Heating, and Cooling again.

Was very pleased with the work Phil completed for us. We called Saturday morning and left a message. Tuesday (after a Monday holiday) we were told a tech would be there by 1. Phil was prompt in arriving and checking our system. He found and fixed the problem quickly. Phil is polite and courteous and was respectful of our living space. Weve been using this company for maintenance for years and will continue to do so.

We have used this company for a number of HVAC and plumbing issues in 2 different houses. People, if you want quality work, honest answers and a reasonable price... Hire these guys! If you want to jump to the guy with the lowest price... go ahead and roll the dice. But when your system fails again in 90 days... Call Chastain Plumbing and HVAC to fix it right.(Ask for Phillip.)- They answer calls promptly and with great customer service.- They show up when they say they will.- They SHOW you what the problem is.- They do QUALITY work and they do it at a FAIR PRICE.I love it when you can find someone that you can count on these days.Thanks guys!

We moved to Adairsville and the company that we had used for 15 years does not service Adairsville. Called Chastain and the office manager was excellent. The guys came out and checked the equipment on a Friday afternoon. After a week, we had not received an estimate. I called and spoke to a gentleman who apologized and said that he dropped the ball and emailed us a quote for $840 per year for routine maintenance to be performed twice a year. That is $660 higher than the other quote we received from another company in Cartersville. The guys who came out were supposed to get a quote for a gas fire log fireplace and we did not receive it. Such a shame that the company does not live up to the standard set by my initial phone call.

Bryan W came out and removed our old hot water heater and replaced it with a new Rheem, and installed a drain pain with a drain to the outside. We were pleased with the quality of work and the hot water heater and he also seemed like a nice guy. We got quotes from a few places and Chastains quote was right in the middle but they were able to get us on the schedule right away. We had an after-hours concern and called the phone number and someone got back to us within about 15 minutes. Overall, professional and good quality of work.

Phil was very informative and explained everything. Quality of work was excellent. Great customer service.

The service was outstanding! Good honest people, good customer service, reasonable prices. They did not skimp on any details. Jonathan was exceptional!

Ronnie and Logan came out to fix and install a new water heater. The service was same day and an amazing job! Very prompt and professional as well as friendly!

Always there for us! I use Chastain for both plumbing and HVAC needs in my single-family property management company. They have done extensive work over the years for us and their communication and professionalism cannot be beat!

Kevin came and replaced our toilet that other workmen left with workunfinished. He was efficient, courteous, and professional.We will alwaysmake sure to call them first, if the need ever arises again.

Weve used them for years.Latest job was replacing a worn out water heater. Couldnt be happier!

During the coldest part of January 2017 called and told them we could hear the unit powering off and on. We still had heat so didnt want to be put ahead of anyone who didnt have heat. Within a couple of days they were out and diagnosed the inside unit was bad. Big expense with Christmas just being over with. They worked with us got it fixed and all is right with the world. Thank you for your quick response and understanding. People you can work with!

We got this referral from GA Building Authority. They came out the same day we called. We described our issue as a whining sound from our external condenser. They changed the fan motor and capacitor and took a little over an hour of work. We were charged $465. I had a problem understanding the price as a fan motor is about $100 and capacitor is about $20 even if you double it what is left is what was labor charge. you be the judge. And we still have the whining noise. Final note, I call their office to talk to the owner and still have not received a call back.

Called Monday morning with a water leak. By 2pm Ronnie was here fixing said leak.He was very knowledgeable and efficient.Will be using them again

Great people great service would recommend them to anyone for any plumbing or heating and air services they might need done.

Called at 330p on a Tuesday needed someone to come out same day to move shower lines for a new install. Made it happen for me and couldnt be happier. Thank you!

Did not have work done, but an employee went down the wrong side of a 2 lane road and almost hit me. Very unsafe employee, have contacted the company to inform them, but no response as of yet. It is the weekend so not expecting a call back until Monday, so rating is not on the companys service but their employees reckless driving and endangerment of others. Their employees are agents of the company and represent them so everything they do while goes back to the company.

We had bn without air for almost a week we called & with in an hour someone was out & our unit was fixed!!!!very happy with the work speediness & very nice knowledgeable people... Thank u all very much I will highly recommend yall to everyone!!!

Very good place to get heating and cooling and also plumbing quotes

Awesome experience with Chastain- would highly recommend Phil on HVAC side of Chastain-

Very Good Company, I highly recommend for all your plumbing heating and cooling problems

Called at 8am monday, Truck arrived same day by 10:30, AC working again at Noon... Considerate, Competent... Could not ask for more