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Maverick Harley-Davidson
1845 N, I-35E, Carrollton, TX 75006, United States
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Maverick Harley-Davidson
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Lo
Review №1

Maverick Harley-Davidson is a terrific venue for the 22kill ride. All procedes go to the charity to assist veterans. 22kill One Tribe One Fight had a booth on site to purchase merchandise. Thr ridestarts and ends at Maverick Harley-Davidson. The store was open and visitors could purchase Harley-Davidson products. Outfit Brewing Company of Dallas had a beer tent with all procedes going to 22kill.

Ke
Review №2

Great hospitality.....Hosted The 6th Annual 22Kill Ride , good food , music and fun it was a great day

br
Review №3

Parts: Scott in Parts has been outstanding. He has gone above & beyond helping me including waling me back to Service Dept. and talking with the mechanic about my bike. Also, Chad has been very helpful in working with me to get the best price-price matching, promotional on tires, etc.Service: Trip the mechanic takes his time to explain what is going on with my bike & to make suggestions that meet my needs - outstanding & knowledgeable. Chad in Service takes his time to listen & then ask questions to make sure my specific needs are met.

Sh
Review №4

Was a very great visit.. bought the right part number but was the wrong part in the bag and Black and Gold went out of their way to make it right and gave me a call afterwards to do so.. its folks like that, that make the world go round.. I will definitely give them my services when need be.. Eric and Julius are great employees and the marketing manager, Amanda, went the extra mile along with the manager of the store I believe but I forgot his name.. great service and ill be back!

bo
Review №5

5 STARS IN MY BOOK!!!!Great experience with Maverick Harley Davidson.Great staff that was knowledgeable of the product and took the time to understand my needs.Special shout out to Scott my Sales Rep: Thanks for taking the time you did with me on my bike selection.The tour of the dealership and each department was great.

J
Review №6

Hands down the best HD location I’ve visited! First rate customer service, everyone was extremely friendly and welcoming, great selection and knowledgeable staff. The buying experience was straightforward and smooth.I’m a new female rider that needed a little more help and guidance than some. I had a great group of folks that were actively engaged in helping me find the right bike for me and boosted my confidence in my purchasing decision. I never once felt intimidated or unwelcome-even when I had to drag along my 2 young uninterested kids. Special thanks to Wes, Britt and Country for all of your help.Even though I live 6 hours away and have another HD dealer much closer, my husband and I will call Maverick our preferred store.

Mi
Review №7

Britt Galland and Brian along with the rest of the team went above and beyond in order to secure my dream bike, a nod goes out to Scott Laidlaw of Laidlaws Har;ey-Davidson too for working together with Maverick and helping make this happen.

Sa
Review №8

I got my first motorcycle from Maverick. I have been to a couple of other dealerships and the dealings with Maverick stood out in terms of professionalism and honesty. My sales person was Jacob and he was very knowledgable about my motorcycle of choice. He got the right people from their team involved at different stages of the engagement and ensured I am properly taken care off. What I would like to add here is, Jacob has been extremely helpful after the purchase with all kind of questions I had as a new owner. Their sales manager Dennis, service managers Chad, Connor .. all are very helpful and have you covered always.

Di
Review №9

Had a great experience purchasing a new FLTRXS! I want to give a shout out to the amazing customer service and a big thanks to my salesman Jacob. He was able to get me the bike I had been wanting with much less hassle and much better price than I had previously experienced from the HD dealership in Bedford. Instead of trying to get me to settle for something I wasnt interested in they made sure my needs were met and then some. Very satisfied with my purchase and I recommend anyone who is looking to purchase a bike to give them a shot before settling elsewhere.Thank you Maverick Harley for everything!

ke
Review №10

Great place to purchase a new or used Harley.Great staffKnowledgeable staffGreat selectionGreat overall experience

Ma
Review №11

If I could give the service department 30 stars I would. They were kind enough to offer use of their lift to load up some 3 wheelers for our charity, and after hours of unforeseen issues with loading the bikes, Dane Connor, and Chief stuck it out in the blazing heat and were total super heroes with positive, can do attitudes. Because of them, 3 Disabled Veterans will get to ride a once in a lifetime, 4,000mi, all expenses paid trip with the Road Warrior Foundation. Hugely recommend letting these guys help you work on your bike, Im sure theyll get it done and done right

Ke
Review №12

Chad and Derek from service were awesome today. Got me in and out fast and back on road with confidence. Will be returning soon

Tr
Review №13

Love this store! As always a nice store with amazingly friendly staff! Sandy was a great help finding the jeans I wanted. Live music food and fun! 👍🏻

Jo
Review №14

I went in looking for some replacement speakers for my bike and Todd helped point me in the right direction. He was great and lots of help.

Mi
Review №15

Perfect Customer experience across ALL departments. I want to truly thank each and everyone in the service department, they know how to treat people and get things done! Dane, Zack, Conner the list goes on! Simply want to say THANK YOU

je
Review №16

Todd in the parts department is the best and if your looking to buy a bike talk to Wes he’s very knowledgeable and will hook you up.

Do
Review №17

Love the store. I would definitely be back Sandi Swanson is awesome. Helped me find exactly what I was wanting. Until the next time 🖤🏍

Ni
Review №18

Ive been coming to this dealership for years. I attend several events through out the year. From bike nights to toy drives. Bought a few bikes and actually got my training done here too! The cherry on top was the past week, I had an odd request to see if they had any balloons with the HARLEY Logo for a memorial service for my father in law. Johnnie came through with no hesitation. That is hands-down best customer service right there. Thank you for all the amazing things yall do at Maverick!

To
Review №19

Great place to buy a bike from and all aspects from customer service, sales and bike service of this dealership are top notch!

Jo
Review №20

Great dealership, good sales parts and service department. Did a great job working with me to get the deal done.

Lo
Review №21

Bikes beers and burnouts! What more could a guy ask for? Great times with great people!

Mi
Review №22

I went to Harley-Davidson yesterday to purchase my first bike a Roadster 1200 XL. I had a very good experience, they showed much love they help me with the details with the tour. Special thanks to Salesman Jacob for explaining me the features of bike and help me to get my License ,Highly recommend to anyone looking to purchase to go to him. One of the best Harley dealer near to my location . People are so friendly and helpful felt like part of family. I will always recommend to go to Maverick Harley Davidsons .Ill be back soon than later...

Al
Review №23

Chose Maverick over a couple of the other Harley dealers due to the better customer service they offer. Not just there to sell you a bike, but there for you after the sale for service, parts or to answer any questions I might have. Only local dealership Ill take my business to and highly recommend.

Pe
Review №24

This place is super nice. People were really friendly and helpful.

Ch
Review №25

Bad parts service, wanted a simple parts list for my bike and employee apparently to busy. Wouldnt recommend going here for any help.

Le
Review №26

This dealership knows how to treat people and only provide them with what they want! Went in just to browse and ended up being shown the bike of my dreams!

wa
Review №27

Great location and plenty of motorcycles to choose from. A very friendly staff.

Ty
Review №28

I ordered a set of rain gear and needed it in a rush for an upcoming rally. No Harley Davidson dealer in my area had any in stock. After calling dealers within 150 miles, Maverick Harley Davidson had my size in stock.They shipped it out quickly and I received it in time for my trip.Kristen Randolph was the sales associate in motor clothes that helped me. She went so far above and beyond the duties of a sales associate! She emailed me to make sure I received the rain gear in time for the trip.This may not seem like much but she was on vacation when she did the follow up with me!!!!Now that is customer service that you WILL NOT find ANYWHERE!!!!You ROCK Kristen Randolph!I highly recommend Maverick Harley Davidson in Carrollton, TX.I just wish I lived closer so I could do all of my business with this dealership.

D
Review №29

I came in with my husband to check out a couple of motorcycles. I never dreamed we would drive away on the motorcycles of our dreams! We really appreciate how Marcus and Country worked with us! Scott made it super simple as well and put the final touches on a dream trip! We were able to go home on them just a couple of hours later! I highly recommend Maverick HD and the wonderful staff!

ja
Review №30

Nice place and free beer good micro brew larger.

Du
Review №31

The whole Team is Awesome, from Wes & Marcus sales to Country & Scott in financing to Dane in service. My wife and I purchase two HD’s couple weeks ago and they stand by their word every step of the way. We will be members for life and only spend our money with these guys. 5 Stars all the way!!!!

ak
Review №32

Test road the live wire, amazing experience. Crew was very helpful.

Ed
Review №33

I just completed my riding academy with Maverick Harley-Davidson and I have nothing but great things to say about this place. From the coaches to the sales staff, everyone was super nice and helpful. If I didn’t already own a bike, I would definitely get one from here! I’ll drive the extra miles to come to this dealership instead of the one closer to me for sure!

J
Review №34

Great shop! Easy to get to, excellent knowledgeable staff and a great selection of HD bikes and accessories 👍

He
Review №35

Awesome and friendly staff. I have bought 4 motorcycles and each time has been an amazing experience.

WD
Review №36

I went to Maverick Harley-Davidson to get my trade in appraised. My intentions were to come back the following day for a test ride on Tuesday, then close the deal by Saturday. I got there Monday, they appraised my bike within 20 minutes. I test ride the Harley of my choice. When I got back the written out deal was on the table. I accepted. One of the Reps drove me home since they gave me more for my bike than I expected. The next day a.Harley Rep. pulled up to my home in a Harley Davidson van and rolled out the bike of my choice. FIRST CLASS SERVICE! GO MAVERICK!!!!

Ch
Review №37

Great Harley dealer. Bought my first Harley and it was a great experience. Thanks to my salesman Tony. Everyone was super nice.

Al
Review №38

I was here to test drive Serial1 ebikesnice place, friendly staffonline support, though, is not aware of ebikes, and may ask for irrelevant information

Ad
Review №39

Wonderful customer service! Great saff! Actually kept the doors open for us Colorado folks looking to buy some triple XL Harley Davidson shirts from Dallas! Thank you so much!!Dennis and Kristin thank you so very very much!!!!! You rock!!!!!

Ro
Review №40

Loved my experience at Maverick Harley-Davidson, no one could top the level of customer service they provide. Good luck to the other dealers out there because no way you’re gonna match what Maverick provides. Purchased my first bike today with Jeff and all the guys down there made it stress free and fun.If you don’t shop Maverick H-D you’re doing it wrong.

Ir
Review №41

What a bunch of GREAT guys! Helped me a lot👍🏾👍🏾👍🏾 and saved me the trouble on parts. Highly recommended dealer.

Ma
Review №42

Went in to buy a new helmet and some different accessories, got helped by a guy name Will. definitely a big help and outstanding customer service even helped install some of the equipment on my new bike best place ever

Br
Review №43

I put a post on here a couple of days back about how bad my experience was with Maverick Harley Davidson but little did I know there really are some amazing people here one of the best is Brian the GM, he personally reached out to me worked with me very well I am 100% satisfied and I was able to ride home on my new bike thanks Brian and thanks to your team for what yall did for me if anyone needs a bike or needs help with anything they will get you taken care of go out to maverick and check it out they have plenty of nice bikes to choose from.

Hr
Review №44

This place is so big, such a huge variety of bikes , clothes and accessories.You can find everything you want. People working here are very nice. They will help you as much as they can.Oh yeah, and also there is some food in there.

Do
Review №45

While on a 7000k mile trip had a malfunction on the bike that wasn’t trip ending. Scott from parts went above most and got me back on the road with little damage to the wallet! Thanks for the help highly recommended!!!

To
Review №46

Best dealership in the universe and I’ll tell ya, that Todd guy at the parts counter is the bomb dot com!

Pa
Review №47

Want to let Maverick HD know what a great employee Hunter is in parts i had a part ordered and he called to let me know the part was on back order not only did the find the parts at another store he also had the phone number for three stores and there locations as long as Hunter is in parts will always be a Maverick H D fan

jo
Review №48

Big store, staff was ready to help anytime.

An
Review №49

Great staff and service here. Everyone was so friendly and helpful.

St
Review №50

Amazing staff and perfect customer experience in every department. These guys go above and beyond.Thanks to Trae and the riding team for their warm welcome and helping to prepare for the riding course. They will help get rid of any nerves you have.Big shout out to Scott on the sales team for helping me find the perfect ride. Without a doubt the most stress free, easy and smooth vehicle purchase I have ever made. Such a good experience I went back to buy a second ride from him! Seek him out if you are making a purchase.Make sure to hunt down Todd if you want the best help in getting your ride kitted out. The man knows all and will be sure to get you exactly what you need.The chaps in the service team are very accommodating to all bookings and certainly do a fantastic job on both servicing and add-on work. Never want to take my bike anywhere else. Trustworthy and honest guys. Thank you!Last but not least to all the gals in the store. Smiles all around and awesome team that go the extra mile to help you out when hunting down items. They are a great laugh.

JO
Review №51

I was dead in the water. Lost my key fob. I called and spoke with Chad. He got the driver over amd picked up my bike most rickey tick. Got my replacement fob, took care of a couple other things, and even washed my baby.Chad was great to work with. Excellent customer service. Great communication. Definitely recommend.

c
Review №52

Best buying experience period. Im 54 and have purchased many things in the past. I went into Maverick HD after checking out the competition first. Maverick easily had the best selection. So, I land on a 2017 Dyna S Lowrider with a stage 1 kit and it instantly caught my eye. The salesperson Jaguz was great. No pressure, but very knowledgeable and helped guide me through my purchase. The real experience came after running my credit check. I was given a tour throughout the departments for helmet fitting, apparel, parts and service. After coming out of finance the salesperson asked what my favorite song was. They displayed my bike and cranked up Ted Nugent Stranglehold and told me to ring the bell. At that point my emotions were getting the best of me as the employees all came by and shook my hand. Maverick really is on their game and if you want a great experience go to their Carrollton, TX location.

Ra
Review №53

What an amazing Harley shop! Great people with great service. A must visit!

Wo
Review №54

Update: So I want to commend these guys even more for helping me trade in the 1st bike I bought for an upgrade. Britt, Scott and the rest of the staff made it super easy. And I feel like a I got a great deal. Im out of Houston and the service is so good in Carrollton that I just drive the extra 300 miles to get the bike I really want.These guys go above and beyond to get you take care of, even after you get your ride. Scott, Country, Trae and everyone else that helped me out did a great job.

To
Review №55

Very large Harley-Davidson facility, with great selection of motorcycles and retail items.

Er
Review №56

The Maverick designs on the back of the T-shirts are a bit lacking in murals/designs.The baby and or kids shirts have no Maverick Harley designs on the backs.Failures for getting kids , grandkids harley shirts.Get with the program yall.

Bi
Review №57

Great folks inside this dealer…highly recommend anyone stopping in

Ra
Review №58

Bought my first HD here and had the best experience ever. Everyone I dealt with at the different steps of the process from the sales member, test rides, the tour guide, parts help with my wish list, service going over details and financial working on the closing. Even after the sale was final, I was still treated like I was a prospective buyer. I apologise for not remembering everyones names, but thank you for making me feel like family for the 5+ hours I spent there. I now have a new group of people that I will proudly call my brothers and sisters.

Ja
Review №59

Awesome place with super friendly people! Joe my salesman was amazing! He was patient and helpful and easy to talk to. Highly recommend to anyone looking to purchase to go to him!

Be
Review №60

Awesome people! They go above and beyond to help ya out!

Di
Review №61

We were on cross country road trip and needed help with a fender for a larger tire and rim due to hitting a rock and bending the stock rim... Maverick Harley Davidson went above and beyond to help by lending a fender so we could get home (thru the rain) and we shipped the fender back to them... thank you Maverick Harley Davidson and a special thank you to Scott Andrews...!!!!!

Ph
Review №62

Went in for what I thought was a simple headlight bulb. That sent Todd and myself down the rabbit hole. Todd was extremely helpful, he was grabbing part catalogs and flipping pages as if he knew where everything was by heart. He found what I needed, and my scooter is back in action. Five stars for Todd!!

Gr
Review №63

Brian (GM) and the team are wonderful to work with and took extra effort to make sure my bike and my experience were exellent!Just had my 10K service done. As always Chad and Dane in service were excellent. This is the place to buy and bring your bikes!

Ri
Review №64

Dont waste your time coming to this dealer! I literally showed up with CASH ready to buy. I walked around looking at bikes for 20 minutes. Not one person tried to help me, not one! Guess they dont need my money.

da
Review №65

I bought a triglide there. The staff were very nice and helpful from sales to finance to parts. Jefferson the salesman made my experience a pleasant one. I live in Yakima Washington and trailered it home from Dallas.

sa
Review №66

I come here for all motorcycle work. Always done right

Th
Review №67

Want to send a shout out to 3 folks at Maverick that constantly deliver high level of customer service. Jonnee and Kristen in the clothing area and Todd in parts. I live in Rockwall and bypass a HD dealer very close to my home so that I come to Maverick. The Customer Service is excellent and make it more than worth while to travel the distance. Three great Employees and Leaders of the organization.

Tr
Review №68

The service is exceptional. From the moment you walk in, front desk, parts, service-these folks are good people. Friendly, nice and very helpful. You feel like home. Thank you.Troy

Pe
Review №69

Every time I go visit them to shop or for any rides for charity, the people there are awesome!

Sh
Review №70

Scott was an awesome salesman that follows up and keeps you updated. I had some minor problems with my used Trike but Scott made sure all problems hot taken care of. His sales manager Bryan helped in resolving issues. This group is very caring and friendly. I would suggest and recommend shopping at this dealership and ask for Scott!!!!

Cl
Review №71

Very professional and experienced in the Parts Department.

Me
Review №72

I came in looking for some specific mesh jackets in a larger size for my man and they werent in stock, Lacey helped me out and got with her manager and they are going to order in 2 of the jackets we are interested in so he can try it on before we buy it. What awesome service!

Jo
Review №73

Jess helped me out. She is the best. Any questions I have or anything that I need addressed, always gets taken care of. I feel like a king when I go here. Thanks Jess.

Ch
Review №74

The ladies were so nice and welcoming! Being from Colorado, this is fabulous thing! We will definitely come back to this store when we visit Dallas again! Thank you-!!

Sa
Review №75

Cool place for bike junkies!!

Lo
Review №76

Been going here since 2016. Service performed on the bike is up and down. Would like to have one reliable tech I could depend on. Staff is friendly and helpful.

Co
Review №77

I just got a motorcycle for an early Fathers Day gift. So my family went with me to get fitted for a helmet and buy some other riding gear.We walked into the location about 3:45pm. From the time we walked in, figured out where the helmets were, tried on about 4, and picked the one I liked, we were greeted by ZERO employees. At that time the employee to customer ratio was about 3 to 1, so they couldnt use busy as an excuse.As we began to exit the location, we took a route that led us through the showroom and to within 15 feet of several employees. Still not one greeting.On the way out the door, one employee looked up from his computer and said hi and then went back to his computer. By that time our experience had been more than soured.So, I took our business to the Harley Davidson in Garland where I was immediately greeted and spent a few hundred dollars on the gear that I needed for when my new bike is delivered on Friday.I dont know exactly why we got no help. While I can easily use the excuse of bias, I hope it wasnt. I would tell your staff that the next time a large black man and his family come into your location, your employees understand that a simple, Hello. How can we help you today? would go a long way to help what was an easy guaranteed sale.I live less than five minutes from Maverick. I shouldnt have to drive 45 minutes in traffic to a further location to get help.

Go
Review №78

Bought my first Harley here about a month ago, I did buy it used and like anything that has some miles on it there is a chance something might be wrong or just needed replaced, I had to bring it in not to long after purchase but with Wes and service they did a fantastic Job in taking care of me and putting me back on the road!Its not a question of if I get another bike... but when I get another bike I will absolutely come back here to get it!!!

Ly
Review №79

I would suggest anyone looking for a bike go talk to Steve. I would not and could not have done it without him. They make you feel like you have come home.

Jo
Review №80

Everything in-out was perfect!!

Br
Review №81

Do not go to Maverick Harley Davidson horrible experience, and they do not want to wok with you when you want to buy a bike high pressure sales and very bad attitudes I would give no stars.

Br
Review №82

I had gone to a different Harley dealership and the experience was so bad I had decided that I was no longer interested in purchasing a Harley. I was about ready to put a deposit on an Indian Motorcycle, luckily I was driving past Maverick Harley Davidson and on a whim decided to stop. Was a completely different experience! Everyone was helpful but not pushy, gave you the space you needed and didnt hover, and Jake helped me find a bike I love. Maverick HD, Jake is a keeper I have never had a better buying experience!

Ke
Review №83

Friendly people fully stocked and if they dont have it theyll order it for you

Ke
Review №84

Cyndi and the entire staff were awesome to work with. They always made me feel comfortable and never pressured. They always made sure I had everything I needed. I look forward to events at Maverick HD and visiting with them. Great people and great dealership!!!

Br
Review №85

Great selection and the staff is incredible. They arent pushy but they are truly there to help with everything you need. As long as Im in the DFW area, this is my only Harley dealer.

Sh
Review №86

Great Place .... friendly crew....

Pa
Review №87

It was closed, as was Mcdonalds down the street. Nice place! Thanks for the charge 😊

Da
Review №88

Free beer. Pool table. Windshields and seats that you can test on your bike.

Ch
Review №89

What an amazing dealership! These guys are committed to all phases of motorcycle ownership. Way to go!

Ja
Review №90

You need a mew bike or need to trade your old one talk to Wes hell get you squared away. He was nothing but honest and straight up

Ro
Review №91

Best place to bring your bike. They take the time to explain everything, and will even tell you how to do it yourself if you want to try.

Mi
Review №92

Wonderful staff!

Sh
Review №93

I love this place

La
Review №94

Everyone was very helpful and friendly! CJ is very knowledgeable and fun to work with. Mr. Parker made the whole finance process smooth. Id definitely recommend this dealership!

Ta
Review №95

Love this place! Every single staff person is so kind and friendly and helpful.

Ch
Review №96

This is what a Harley-Davidson dealership is meant to be. Were a family. The customers are part of this family. If you are on the area come by and see for yourself.

Pu
Review №97

Callout to Dennis and CJ.I have taken several test rides at this dealership since feb 2020. They were very patient with me. I finally bought a road king from here in oct 2020. Dennis(who recently was promoted and leads the desk/paperwork) has been in touch with me the entire year and set me up with the best bike I could possible be on. CJ the sales rep was very courteous, professional and easy to work with. No pushy feeling, no pricing shellgames. If you are in DFW area, this is where you must buy your bikes from. Take my word for it. See below.Note- I have been to almost all other dealers in the Dallas area since early this year when I started my search , one of them lied to me about having inventory and made me drive 45 mins to them. Another one had pushy vibes and expected me to shell $25k 5 mins after a test ride. Maverick has the correct “Harley culture” in my opinion

D.
Review №98

Great place to be around like minded BIKES at social events

Ru
Review №99

Ive been to many HD over the world, and though this isnt the biggest, with the most bikes, its home for me. The staff has always treated me well, be it parts, or service. My latest upgrade to a 2020 RGL, I already knew I wanted to move away from a batwing fairing, and it all started with a test ride on a RGS and a RGL. Scotty put it together and I was convinced I found my new bike a RGL. Country had to track one down in the USA to close the deal. The rest is history, and Harley number 3 is now in my garage. Thanks Guys!

Ja
Review №100

Sometimes its kind of quiet there. But generally they have free popcorn, free beer and coffee. Its a nice place to take a break from the day. Oh yes, they sell motorcycles, parts and clothing. Enjoy

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1845 N, I-35E, Carrollton, TX 75006, United States
  • Site:https://www.maverickhd.com/
  • Phone:+1 972-245-1492
Categories
  • Harley-Davidson dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–3PM
  • Saturday:Closed
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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