Vi
Vintage Garage Door Repair Inc.
520 Dixie St, Carrollton, GA 30117, United States
Comments
De
Review №1

Dave came out one day for an estimate & my new garage door was installed the very next day! The price & customer service was phenomenal!!! I will definitely be recommending to all my family & friends! Highly recommend this company!

Pa
Review №2

Vintage Garage Door Repair Inc. deserves of more than five stars! The customer service representative was quite helpful and was able to send someone out on the same day. The technician with whom I was partnered was also fantastic! He was able to quickly and efficiently repair my garage and explain the situation. His artistry, professionalism, and politeness astounded me. Id hire him again in a heartbeat.

Ju
Review №3

Great experience. Very professional outfit. They told me to watch for the service technician between 3-5pm and he arrived right at 3pm. Broken springs were repaired in about 30 minutes with the work site left perfectly clean. The on-line billing is simple, convenient and fast. Completely hassle free.

Sh
Review №4

First time, Jimmy fixed our problem so quickly that he spent the remaining time he allocated to us with routine maintenance. Second time, he replaced our broken garage door opener with a newer model. He is very knowledgeable, courteous, and nice to talk to. He explains everything very clearly and patiently. Last but not least, he is thinking of his customers budget when he makes recommendations. I would recommend Vintage Garage Door Repair Inc. highly.

Jo
Review №5

I contacted Vintage Garage Door Repair Inc. and another company. Vintage Garage Door Repair Inc. said they would send someone out to take a look immediately and could fix it today. The other company said they were scheduling for the next week. Jimmy was great to talk to and, though my door is old and worn, made no attempt to up sell me. I was very happy to work with the guys and I will recommend Vintage Garage Door Repair Inc. to anyone who needs garage door work.

Ro
Review №6

Within minutes, Vintage Garage Door Repair Inc. had responded to my request. The technician was able to finish the job that day. He went into great detail about the problem and what he planned to do. He quoted me a reasonable price before repairing my garage door. I would definitely keep his contact information on file in case of future garage door problems. Ive already referred him to several friends who require garage door services.

Ma
Review №7

Keith and his colleague from Vintage Garage Door Repair Inc. was very professional, outgoing, and well-informed. The warehouse manager, was very accommodating when working with my schedule. I will use them again, and recommend to anyone in need of garage door service and repair. Bravo!

Ba
Review №8

We booked an appointment and a few days later the service guys came and said it needed to be replaced. They installed our new garage door opener and Wow, what a difference. I never have to drive back to see if I remembered to close my door!! Thanks for a quality product, friendly and professional service and office staff.

Re
Review №9

I am so grateful for the quick response when my garage door almost fell off its track. I thought my door would be out of commission for days or longer, but he came out and had it working like new in under one hour. I greatly endorse!

JP
Review №10

I had to take two days off of work in order to be home for the repairs to take place, and was cancelled both times. Work was never completed, communication was terrible. Definitely do not recommend this company!

Li
Review №11

High-ranking service and showed up within an hour of my calling. Fixed my garage door quickly and perfectly, and showed me exactly what was wrong. Steve also lubed everything up and it is the quietest it has been in 10 years! They are super quick to respond and pretty much beat everyone elses quote with the same quality materials. Awesome.

St
Review №12

I needed a new garage door. I called a few places in the area and Vintage Garage Door Repair Inc. had the best pricing. They had awesome service and my garage doors look great! Best garage door service I’ve experienced and I was very impressed with their professionalism and excellent work. They had it done in 1 hour or so and the full explanation of the system was well appreciated. I am impressed to know they are an honest family owned company. 5 stars all the way.

Ma
Review №13

The torsion tube on our garage door snapped in half and a bolt pulled out the wall from spring tension. The door was stuck open. Happened to be an opening in the schedule and Vintage Garage Door Repair Inc. was able to come out the next day. The technician replaced the tube, tension spring and bearing plate. I highly recommend them. Reasonable prices and prompt, professional, courteous and skilled service. I couldnt ask for a better experience!

Br
Review №14

When I called I advised them of the type of system I have and the problem I was having, they sent a tech that admitted he knew nothing about a Linear system. The tech was very nice however he was no help ,again bc they sent someone who knew nothing about my system. I was still charged $39 for a service call which to me is wrong. I actually called Linear and a nice tech walked me through fixing the problem. He stated that they normally do not help residential customers but would help since the tech couldnt. He said the tech should have called Linear. When I called Vintage about a refund, they admitted that a mistake had been made by sending a tech not familiar with my system and offered to send another tech. I declined because I had already done their job for them. They advised me to send an email containing what happened in order to get a refund.i received an email back that denied a refund. Theyre not a company I will ever recommend! Horrible customer service. Also read their reviews carefully, some are basically the same with tiny changes written by different people.

Ja
Review №15

Vintage Garage Door Repair Inc. is an excellent company to deal with. I got my old garage door replaced with a new high-quality electric motor roller door. The installers were professional and they knew about what work to do and got me satisfied. Everything looks right and beautiful and the area was kept tidy after the work was done. Well done!!!

Am
Review №16

Had an appointment for Thursday they called and asked to move it to Friday. I told them that was fine. Sat at my house for 6 hours waiting on a call. The tech no showed and when I called to inquire I got told that they could only text management and they weren’t answering. I asked if they were corporate or only local the guy couldn’t even say the name of the city correctly so obviously they route their calls. Getting ahold of someone that works there locally is a no go. Save your time a schedule with someone who values customers.

An
Review №17

The spring broke on our double garage door this morning. I contacted Vintage Garage Door Repair Inc. because the reviews on google and elsewhere were very very good. They answered the phone and had me connected with a technician before 12 noon. He arrived just after that. Very professional he replaced the broken spring , adjusted the door track and installed new sealed bearing rollers. The door is extremely quiet and works great. I feel that we got a premium level repair job with high quality components and that door is now higher tech and better adjusted than it ever was.

An
Review №18

Our coil broke at 6pm in a Sunday night and sounded like a truck backfired in my driveway! I called Vintage Garage Door Repair Inc. and they answered the phone , took my info , and got to my house within 35 minutes!!! The service gentleman was awesome and got everything fixed within a short period of time and even has the parts to fix the door! Very professional, quick, and friendly! Best 24 hour emergency service for any home repair that I have ever used! Totally recommend this guys! They saved us!

Cr
Review №19

I cant say enough about my good experience dealing with Vintage Garage Door Repair Inc. I asked them to take a look at my door which needed some maintenance. The three-man crew came and spent quite a bit of time replacing the springs and cables, tightened and lubricated all the parts and adjusted the garage door opener. They were knowledgeable, provided options, no pressure and upon repair, an explanation of work done and what to expect in terms of longevity, so that I can prepare for the eventual replacement. Thanks!!!!

Iv
Review №20

I called Vintage Garage Door Repair Inc in the morning and request their service. They were quick to respond and was able to send someone to repair my garage door on the same day!! The torsion spring and lift cables were replaced. Now the garage door is once again working perfectly. Friendly Service. I would recommend this company.

Ge
Review №21

I am very pleased with the services provided by Vintage Garage Door Repair Inc. The technicians arrived on time and immediately started work. I was told within 20 minutes what was wrong with my garage door and how it could be repaired! After agreeing to the repairs, the job was complete within the hour. The tech also showed me everything that he fixed, as well as how to operate the new key pad. Awesome job!

Li
Review №22

I highly recommend Vintage Garage Door Repair Inc. Jimmy was a pleasure to work with. He was quick to respond to texts and accommodate our schedule. I contacted them at about 8 in the morning and by 4 in the evening, the job was completed. He knows his stuff, did high quality work, and i would use their company again, should the need arise.

Sa
Review №23

These gentlemen were so considerate of our time restraints. Other estimates we received were too costly for our budget. We thought we would not be able to afford to have the garage door repaired but took the chance to call them anyway. We are grateful for the prompt response and honesty to repair only what needed to be repaired. Thanks so very much for your help gentlemen! The cost was also fair. Thank you.

Lo
Review №24

The and technician showed up as scheduled provided excellent service. Everything is working great now and I received an education on the workings of a garage door! Unfortunately, I cannot remember the name of the technician but he was very friendly, efficient and personable. I highly recommend Vintage Garage Door Repair.

Ru
Review №25

No communication at all...very disappointing. I expected suburb service according to the other reviews. Called several times to get an ETA. Was told the service tech would call, but never received a phone call. Was going to cancel, but gave them a second chance to redeem themselves, but still no call from technician. One women who answered the phone was friendly, but the other customer service reps where less than friendly. You dont bring in business with unfriendly personnel answering the phone.

Em
Review №26

One of the best tradespeople Ive ever dealt with. Called 10 minutes before he would be arriving and arrived on time. Explained what he would do and did the work very efficiently and well and had all the parts he needed with him. I would highly recommend Vintage Garage Door Repair Inc.

Ja
Review №27

The tension spring of my garage door broke last night. My search led me to the Vintage Garage Door Repair Inc came quickly on such a short notice!All I have to say is that the team is very knowledgeable, pleasant to deal with & very thorough to ensure the job is done right!Very happy with the fix & will be calling them back for some insulation later!

Ph
Review №28

I called Vintage Garage Door Repair Inc. and to repair my garage door and they were able to send out a technician the same day. He was very knowledgeable, skilled,polite and prompt.He was able to repair my door very quickly and it now works better than it has ever done. I would definitely recommend them.

Ca
Review №29

I had a wonderful experience with them. Very swift and superior service. I would highly recommend Vintage Garage Door Repair Inc. Tech came at 8 pm upon calling to fix the garage door. I had to call him back a day later to fix a minor issue. He came in less than an hour and took care of the issue. Massive job!!

Ba
Review №30

We were really impressed with the fast, efficient and reasonable service we received from Vintage Garage Door Repair Company. I would strongly recommend them to anyone looking for reliable and dependable service. We have a two and a half car, attached garage. Recently, the door came off the track and the cable broke and we were unable to lift or close our garage door.This, of course, compromised the security of our home since the garage is attached and the garage door would not close completely. We called Vintage late in the afternoon, and they sent a technician out that same evening. The technician was professional and knowledgeable and repaired the garage door in a little over an hour. We are so pleased with the customer service and prompt service received by this company. They are truly a real asset to our community.Sincerely,Barbara

Aa
Review №31

Ben was outstanding.Professional and knowledgeable technician. Very pleasant and addressed all of my questions. I will definitely use this company again. He came early and got the job done right.I will definitely recommend them.

Je
Review №32

My new door looks beautiful! From start to finish the technicians were so professional! The technician, Ben, installed the door and was wonderful. He did a fabulous job. He really knew what he was doing. The price was very competitive and the job was done quickly. Much thanks to Ben and Vintage Garage Door Repair!

Je
Review №33

A job well done! My garage door failed to open and closed fully and so I called Vintage Garage Door Repair. The technician came as scheduled and he inspected the door to find out that the cables were acting up. He got that fixed in less than an hour. I was so impressed. I would recommend this company highly!

Vi
Review №34

Ben called ahead of time and got at my home when he said he would. He was fully prepared and ready for the job and did it in a very timely manner. He was professional and personable and explained the price, the warranty and what was supposed to be done before he started the work. I highly recommend him and his company and will do business with him.

Sh
Review №35

We called Vintage Garage Door Repair Inc because the door opener failed to work. The company responded promptly; coming out on the same day on a weekend.Other companies that I contacted before couldnt come out on a weekend. We were quite pleased with both the customer service and the installation.The technician was great.

An
Review №36

I was thrilled to have this company do the work on my home. It was a good experience right from the sales person, who was very helpful to the technician was tidy and careful and did a great job. I am so glad I chose Vintage Garage Door Repair Inc. and highly recommend them to anyone with garage door problem.

Gl
Review №37

Vintage Garage Door Repair Inc. Ben and Titus were professional, friendly, and knowledgeable. They did a great job. The warehouse manager, was very accommodating when working with my schedule. I will use Vintage Garage Door Repair Inc. again, and recommend them to anyone in need of garage door service and repair.

Be
Review №38

Ben did a great job assessing and solving my broken garage door.He was efficient and friendly. I found Vintage Garage Door Repair Inc. through a google search and am a very happy customer. I will use them again and recommend them to friends and family.

Ca
Review №39

Outstanding customer service and work ethic.The technician responded very quickly and answered all of my questions. He repaired my garage door very quickly.I will highly recommend.

Do
Review №40

My garage door started giving me major problems so I called Vintage Garage Door company. They sent Titus their tech, and he was excellent and did a perfect job at affordable price. I will recommend any whom I know that may need door services to Vintage Garage Door.

Vi
Review №41

Vintage Garage Door Repair Inc had excellent response times and completed the work extremely fast.I was even educated a bit on the maintenance of the door itself. Ben the technician was very knowledgeable and friendly.I fully recommend this company to friends and family.

Ke
Review №42

I am a delighted customer after working with Vintage Garage Door Repair Inc. last Saturday on my garage door. They sent Ben to replace a spring on my main garage door after I called them and explaining my problem. Ben showed up when promised, assessed the problem and quoted the price which was reasonable affordable. He quickly did the replacement and cleaned up the area and was gone. I could not be more pleased. Thank you Ben!!!

Sc
Review №43

No call no show. Dont seem to care. Called Monday was to come Tuesday. No call no show. Wednesday no call no sho . Not a reliable company.

Information
43 Comments
4.7 Rating
  • Address:520 Dixie St, Carrollton, GA 30117, United States
  • Phone:+1 770-285-1837
Categories
  • Garage door supplier
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