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Candrell Car Care
2601 Midway Rd, Carrollton, TX 75006, United States
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Candrell Car Care
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An
Review №1

Nice employees, experienced. & great pricing. Love working with Bob & Trent. I appreciate their help...

Ma
Review №2

This is the absolute best place to take your car for your automotive needs. Put the synthetic blend in my 2020 Honda Civic Si and it only cost $24. I was outta there in 20 minutes.

Je
Review №3

Very good experience. Nice, honest folks. Very skilled. If it needs to be fixed they will fix it right. If it doesnt, they wont. No BS, no extra unnecessary charges. A shop you can trust.

KI
Review №4

They will not railroad u, youll know whats wrong with your car and what needs to b done to fix it. One of the best repair places to take a car period

To
Review №5

Been coming here for 21 years, never let me down!!!

on
Review №6

Not a good place for complex repair. They talk you into changing things you do not need, wipe the engine light off. As soon as you drive out of the lot the light comes back on. Beware of their long conversation. It is all b.s. not a good place for complex repair. Not a good place for complex repair. Spent almost a 1000$ for a simple repair here and they did not fix. But made me buy a lot of things that I did not need. I dont review a lot but avoid this place if you have engine light on and want to fix. I told him I think the fuel pump was bad. He said no and worked on other things. After 24 hours and 1000$ charge. He said maybe the fuel pump is bad. Commission based mechanic. Not going here again.

ga
Review №7

Love this place for many many years!Staff are so cool helpful. Has free wi-fi.I get my oil changed for 2 different cars $20-25 below other places 🤘

Cl
Review №8

Great place. Genuine honest people

ko
Review №9

The guys here are always good and pleasant and most importantly honest I am new here from Michigan so I didnt know who to trust I am so glad that I found them thank you to my Uber driver who referred me

St
Review №10

These guys keep my 2000 Eldorado running great.

Vo
Review №11

Probably one of the best Car Repair experiences I’ve ever had truly the guys are a class act super honest I dropped off my classic 1973 Mercedes with a small exhaust leak for them to look at after checking it out and giving me an estimate we made an appointment for the work to be done a couple days later I brought in the car and while working on it and the car being so old it required more work than initially expected they completed all the work kept me informed daily and kept the original estimate of what they quoted me. I can’t thank them enough. You don’t find shops like this around anymore

Re
Review №12

They are awesome. Been going there for years. I trust them.

Ny
Review №13

They do good work. Professionalism (for a maintenance garage) is on point. The owner & workers are very down to earth & dont try nd rob me bc Im a female. Sooo as much as it hurts to hand over my cash money, idk who else Id rather give it to😊😬

Am
Review №14

Excellent and friendly service from Trent!

Se
Review №15

Great place to take your car to get anything worked on from body repair to engine and transmission work.

St
Review №16

Took my car in for a second opinion after getting an unbelievable repair estimate from a new car dealer.As I expected, the dealers detail were wrong (I think they were trying to charge for repairs that shouldve been warranty).Candrell spent nearly an hour, have me a write up if their findings, a told me to return to the dealer to make sure they covered the work as a warranty issue.Bob and his team were extremely professional and didnt charge me for their time.Glad to have such a great business nearby!

Au
Review №17

Been going here for years and still the best place around to service your vehicles needs. They take care of you here. I got my whole family going here now!

Su
Review №18

Candrell is the absolute best!!!! Kept my Buick running for many years past her prime! Now that I have a new car, not going to trust the dealer - will go to Candrell!!

Ma
Review №19

Avoid this place if you have an engine light on and want to fix it. after 600$ charge the light turned back on! Not going there again.

Ad
Review №20

Great service and exceeded to help with many issues this location is wonderful and the employees are awesome

Vi
Review №21

Absolutely do not go here... they used to be named andrells car care until they were forced to shutdown and instead of doing that, they changed their name. My ex took her car there for an oil change and after that about 2 days later the motor blew up. Got her another car and told her absolutely do not go there again. I was working at autozone one day and the owner came in to buy rotors for a customer. They were 49.99 each, he asked me to print out a receipt showing they were 149.99 each. Fast forward a few months my ex took the car I bought her back to the place for an oil change and THAT motor blew a few days later also...

Lo
Review №22

I love this place they take care of all my cares customer service is top knotch fast service. Bob is also great and knowledgeable! I dont let anyone touch my cars (4) unless I trust them. I send all family and friends to them.#1 location 🙌

Ma
Review №23

Easily the best car repair operation around. These guys are busy so be sure to schedule an appointment, unless its an emergency. You got something wrong? They can fix it. And fix it at a good price. Option A for everything car related.

Da
Review №24

Always straight forward with their pricing. They try and find better deals than the dealership. They stand behind their work. A great substitute from a dealership.

Re
Review №25

They are always amazing. I will always be a customer.

Ma
Review №26

Everyone at Candrell seeks to have your vehicle repaired with quality, they always recommend whats needed most and are very helpful, and for the prices they charge its worth it. I had a head gasket repair job done here on my Honda civic and it runs like as it never overheated. 👍.Also replaced my transmission with no hassle and runs great! I recommend these guys highly!

ch
Review №27

Ive been coming here for yrs. i had a older paid for car that needed maintaince regularly. They always gave me honest prices and communicated every step of the way. They are very busy but worth the wait!!!!! I tell everyone I know to go for any car repair needs!

Ra
Review №28

This place gets a LOT of business so its often busy. Its best to not just drop in. I always call in to schedule my oil changes here. I always feel like they take car of my car and me. The staff feels like family. Quality work. Quality staff. Unbeatable prices.

Bl
Review №29

This is a great place to take your car. Staff is honest and professional. Easily the best experience I have had with an auto repair shop!

Em
Review №30

Great, established place. They took car of my car when it broke down and I was at their mercy. They didnt over charge me and treated me very respectfully. Comfy waiting room upstairs if you have to wait a while. Will definitely return for future automobile repair needs. Thanks again!

Fu
Review №31

My price was fair for such professional level of care. They were equipped with what they needed to do the job. Helpful friendly staff. They got me right in without appointment. I loved the upstairs waiting room. Im sad this isnt my local shop.

Jo
Review №32

Great shop!! got a transmission from Bolt On Motors and this guys did the installation; It works as it should and they installed it very quick. As I said, great shop. highly recommended.

Da
Review №33

These guys are honest and do great work at a great price. Trent is very professional and patient in explaining necessary repairs and recommendations. I recommend you look no further if want integrity, repairs at a fair price and professional recommendations.

St
Review №34

For a locally owned independent shop, this place was truly disappointing. I delivered the car to them as soon as they opened, and after explaining what I needed fixed, they responded like they couldnt be bothered. Still, hoping for the best, and having provided them the engine code and precise part which needed replacing, we left our car with them. Several hours later, at 11:30 I called only to be told they will get to it after lunch. Hearing nothing, I call back at 4:45pm only to be told they did not get a chance to look at the car. Oh and by way....we close at 5:00 pm.

Sa
Review №35

GREAT SERVICE AND CAR CARE 👌🏽

wi
Review №36

Just ask for Bob

Ro
Review №37

Use with caution. I have over 18 years of automotive service experience so after an ex-coworker passed away I tried this place. I thought if I go in and sound like I know what Im talking about I wouldnt get the experience I ended up with. Took my very well maintained 01 sequoia for an oil change and wanted to take advantage of the A/C service special they were offering. I fully stated the A/C works fine and to just check freon and make sure the compressor has oil in it. They called a couple of hours later to try and inform that my system was completely empty and obviously had a major leak. Couldnt be more wrong. I took it elsewhere and received the service I expected. A/C system works fine.

Ms
Review №38

This place is awesome been going for 5 years to keep up the oil change and maintenance on my car. They are thorough and there is usually wait especially if you make an appointment. Reliable auto care.

Sa
Review №39

Great shop for general auto repair and maintenance. I normally see Rick and he is very professional and knowledgeable. Would recommend it.

Ap
Review №40

The service here is impeccable and well priced. The employees are friendly and honest and the waiting room is quite comfortable. If you dont want to wait there, there is also many food places in the immediate area.

So
Review №41

Bob and Rick are honest and they do a great job! Its hard to find an honest repair shop but these guys are tremendously helpful! I will recommend them to anyone.

Ju
Review №42

Took my car in because the AC was acting up. They informed me that the radiator Fan Assembly was shot abd the fan motor was fried. They replaced the assembly and explained the costs. My cars assembly had a computer module in it which made is more expensive. The guys are honest and got my car back to me the same day, even though it was Saturday. Definitely would take my car back again.

Am
Review №43

They are awesome always trying to help no matter what it is dont trust anybody else to work on my car but Candrell car care .

de
Review №44

I had to wait all day but they got me back driving.

U
Review №45

Great place , Honest and straight forward , I trusted them with my car to do a really major repair and they came thru on time and on budget. The repair was done properly and its been 2 years without one issue

Jo
Review №46

The service is good but dont expect to walk in or get an appt the same day. Plan a few days ahead because they are usually booked.

La
Review №47

The service is great at the guys always are helpful and friendly.

Sh
Review №48

Best place to take your car

Fa
Review №49

Ive been taking my wife and my cars here for years, and theyve always impressed me with their prices, friendliness, and general competence

He
Review №50

I’ve been coming here for a couple of years. I moved 40ish minutes away, but I honestly would not go anywhere else. I really appreciate the friendliness and HONESTY of this place from everyone. They tell me what i need, and don’t try to sell me what I don’t. I’ve recommended and brought several people here. Please don’t go anywhere else. This is the best place you’ll find in DFW!

Wi
Review №51

They are the best in town if its broke they can fix it.

Mu
Review №52

Probably one the most honest and fair priced Mechanics on this side of town!

Ja
Review №53

Always professional. Bob is the best

Na
Review №54

Let me start this off by saying I rarely write reviews. I replaced the upper and lower intake gaskets on my 2001 Silverado. When I put everything back together I was getting a timing error code (P1345). I normally do all the work on my own but I didnt have the computer to reset the timing. There wasnt very much information online and even when I went in they werent sure how exactly to do it. Told me it would cost me $90 for them to fix the issue. He also said that if he couldnt fix the issue he wouldnt charge me anything. I received a phone call from the owner (originally talked to a someone different). He said it would cost an additional $89 to fix the issue, the first $89 was for the diagnostic test. I politely explained to him what the previous employee had quoted me and he honored it no questions asked. Ive been driving my truck now for just under a week and the error code has not reappeared. I thought they were very professional and friendly. If I ever have to take my truck in again for any engine work I will take it back to Candrell. Hes been there since 1987 for a reason.

P.
Review №55

What I moved to the city it was tough to find a mechanic I felt I could trust, but I definitely trust​ Crandells. Ive been to other places and was told if I didnt do this or that my car was going to fall apart. They tell you that it needs to be done eventually but dont put pressure on you. They have the BEST DEAL on oil change ($19.95), and when you pay its $19.95+tax, not $19.95 plus $15 of service fees. Plus their is always a lot of classic hot rods getting worked on which tells me that real car people know that Crandells is the place to go. Oh, and a great waiting room as well.

Ok
Review №56

Unfortunately, I had a bad experience at Candrell and I must post about it. We took my wifes Chevrolet Malibu there because it was having trouble starting and they said theyd call later in the day with the diagnosis. Not only did they not call, 2 days later I still hadnt heard anything so I called them. They tried to tell me about the brakes not working and several other things and said theyd fix it all for $4000. THE CAR ISNT EVEN WORTH THAT, plus I specifically told them we need the started replaced, nothing about the brakes. When I told them over the phone to just fix the starter, the man was very short with me. I decided to go get the car so we went back up there and they said it cost $250 just to look at all the problems the car had. I never authorized them to look at anything but the starter. I had no choice but to pay the $250. I took it to Firestone and they replaced the starter for a total of $350. Thats all I wanted Candrell to do.

Na
Review №57

I cant trust any other shops out there as far as I can throw them, but these guys here have a pretty honest shop. My family and I have been going here for years. Thank you for never taking too, too much of my money

Ca
Review №58

Me and my dad have been using Candrell for over a decade, never had a problem. Great customer service, friendly and professional.

Mi
Review №59

These guys know their cars. Always working on classics and Europeans and exotics too, along with normal cars. Reasonable hourly rates and friendly compared with the European repair shops.

Pa
Review №60

Have had fantastic service each time i have used them. Quick Knowledgeable staff only recommend what is needed.

Ja
Review №61

I been several times and every time they been really helpful. Always gave Great customer service.

Ma
Review №62

Great job!! Honest and got the job done in a timely manner.

M
Review №63

Professional, friendly, knowledgeable, and very affordable. Went here to have a 2010 Mustang serviced and it was a great experience.

Ch
Review №64

If I could give them no stars I would. Overcharged for the work and it was not done right. Would not warranty the work. $400 to replaced thermostat and flush coolant. Coolant not flushed. Thermostat went bad in less than a year.

Co
Review №65

Great work great customer service helped me when I had no man to help me.

Tw
Review №66

Great customer service, the technician are great! I recommend this place to any and everyone

Ty
Review №67

My sister Referred me to the shop found out my bud Bob work there awesome Guy Ill give my shirt to this guys .Good customer service all the way around....ill definitely recommend this shop for anyone..

Sh
Review №68

Great experience n services always

Ju
Review №69

Went their to get AC checked and got the feeling I was not welcome. Very unusual, maybe the clerk was having a bad day. Prices are reasonable, but watch out for the clerks on bad days.

Sa
Review №70

Great, honest place. Been doing business with this establishment for over five years and never did me wrong. A+++

As
Review №71

Not happy with the work that was done on my struts. Paid $700 and within 6-8 months they were back to blown and in trash condition again. Money down the drain and moved out of the area.

Wi
Review №72

These guys are great on helping you out when car troubles happen

ro
Review №73

After a quote my granddaughter took car in a few days later. They raised the price of repair.This place sucks . How many other people do they do that to. My advice stay away.They owe her two Uber rides.

ab
Review №74

Exceptional car service. Always satisfied with outcome.

Lu
Review №75

Good working ethic very patient with the customers and understanding the best mechanic shop in North Dallas

Bl
Review №76

Yes its cheap but sometimes mechanics dont pay attention to details, 3 different times the oil cap is been open when doing a simple oil change.

Bo
Review №77

I know this is a good shop , the guy do their absolute best to take care of the people/customers they work for . I see it every day, I have managed the shop for years. B.G.

El
Review №78

Tried to scam me years ago and did nothing to my car ,I was gonna sue them but I was in my way to Mexico

ky
Review №79

Ive been using these guys for years and have always found them to be fast, efficient and trustworthy!

Ki
Review №80

They are very good 👍. Trustworthy

Lo
Review №81

Love these guys!! Always professional, fast, and affordable

Er
Review №82

I needed to get a hub bearing assembly replaced. Candrell was $110 dollars cheaper than 2 other places that I have used in the past in town. And the part/manufacturer was exactly the same! I know this because I got the part nbr/manufacturer on the other quotes. The lady at service desk was very friendly. So instead of paying $450, I paid 340.

Br
Review №83

Wouldnt take my car any other place, they truly are the best

De
Review №84

They make u feel welcomed and if its fixable they will get it right for u

Ca
Review №85

Friendly, helpful and service was fast.

JD
Review №86

Honest detailed work with care

Cl
Review №87

Went there to have a pre-buy inspection. They told me certain things we wrong. I had a second opinion and some of those things were validated from that second opinion.

Sk
Review №88

These guys are amazing!They are getting new management because bob became very disrespectfull to customers and well you cant have someone selling your product by running people off now could you?Anywhom bobs gone and candrell is all the better for it 😄

Sa
Review №89

Run far away from this place. Car started making noises after they fixed my rear breaks. First time they were helpful and found that one of the bolts they reused was coming off so they took care of the issue. It started again and the second time they were not as friendly. Even though it was the same issue they couldnt find the problem this time and started saying it was something else. The biggest issue I had was how I was treated by the manager named Bob. When I told him I didnt appreciate how he hung up on me earlier because we werent in agreement on what they were finding. He then raised his voice and yelled and cursed at me. Have never been treated like this from a business. DO NOT GO TO THIS PLACE!!!!

Ka
Review №90

I used to go to them when they had a different manager, but never again. The last time I went, they suggested I replaced a few things that didnt need replacing and I was just there for some routine maintenance. (I checked with another mechanic who I trust more about those things and they suggested lower costing repairs that would fix the problem theyd previously created.) On top of which, they caused more damage to my car than was there originally. I just spent 500 odd on fixing my rear brakes after they incorrectly replaced them less than a year ago. I will never go back.

Ma
Review №91

Did a pre-buy inspection here and they were pretty thorough. Price points were good too.

Va
Review №92

These guys always take care of me!

Cy
Review №93

Honest, fair and a place who will offer quality.

Me
Review №94

Fixed my car in a timely manner, and the employees went above and beyond to help me, and the prices were more than reasonable

S.
Review №95

Personalized car care...

An
Review №96

My experiences with Candrell Car Care have been very good, the last being exceptional. Candrell went beyond what was expected of them, even working after posted hours of operation to get my car back to me on a Saturday, so I could have my car ready to roll Monday morning at 7:00 am! Candrells staff did quite a bit of work trying to find the right fit for my car before they were even paid and only had very few hours to get it done. THEY GOT IT DONE!!!!! Candrells staff picked me up form my home with my car fully operationable after they closed. I highly recommend Candrell. I also want to say they are very fair with their pricing and do not take advantage of female customers. Although I am not sure how to put the stars on this site, but out of 5 stars, I give them 10!

Ar
Review №97

Honest guys! Love working with them.

ja
Review №98

Ok so car driving differently, came home pop hood, they pull H2O in radiator-over flow empty put in anit freeze to fill reserve - top not on either oil or brake fuild can not really tell which one,so screwed top back on.,spend over 600.00 and you still need to check things out your self

Ke
Review №99

Very informative and friendly

Th
Review №100

Good ppl and good service

Information
35 Photos
100 Comments
4.3 Rating
  • Address:2601 Midway Rd, Carrollton, TX 75006, United States
  • Site:https://candrellcarcare.com/
  • Phone:+1 972-250-6901
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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