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Auto Web Expo
2311 Midway Rd, Carrollton, TX 75006, United States
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Ja
Review №1

I went to Auto Web Expo in search of a car and DJ was the best help I’ve had! He made the process of getting a car so easy and fast and kept the great attitude. Didn’t feel pressured into anything and honestly made everything so much less stressful! Grateful for him and the amazing staff.

Ga
Review №2

I cant express in words my experience with this company. This is my 2nd vehicle purchase with them. Today they treated me like a queen. They treated me as if they were purchasing for their own family. They literally took great care of me. They were patience and went the extra mile to get me the perfect APR rate. I suggest anyone thats searching for a car visit them NOW!

Au
Review №3

Came in recently to look for a new vehicle and I was very impressed. Daniel Luna helped me look and he was very useful and assertive. Will definitely recommend going to Daniel to anyone in need of a great car and good deal !

Ch
Review №4

I have not had too many good experiences going to car dealerships in the past. But a little more than a month ago I came to this dealership and DANIEL LUNA helped give me the best experience I have had yet! Daniel was beyond helpful. He made me feel extremely comfortable and he made the process super easy for me. He explained everything with great detail and anytime I had a question, he had the answer. If there was ever a reason to give a company a 5 star rating, Daniel would definitely be the reason here. If you ever end up at this location, I highly recommend you ask for Daniel Luna!

Eu
Review №5

I just love my car.I had a 7 hour drive and they waited on me to get there. I loved the professionalism ,The great customer service and they made sure I wasn’t I had a good car. I most definitely will recommend others.Thanks DJ

JC
Review №6

Todd and the entire team provide exceptional customer service! We could not be more pleased with their entire process. I would highly recommend utilizing their services and expertise when shopping for a vehicle.

Re
Review №7

My family and I have had an excellent experience with Auto Web Expo. It was my first purchase and that can be overwhelming. Sergio Aguilar made the process fast and smooth, amazing! We give Expo Web Auto and especially Mr. Aguilar five stars. Thank you!!!

Ma
Review №8

Rosa was amazing. We are in the middle of a move down to Austin and already knew what car we wanted. I found AWE through cars.com and sent in a lead form.Within the same day, Rosa reached. We were able to connect initially over the phone but then switched most of the conversation to text. We discussed the car, price, etc. while Rosa provided pictures and answered questions. She even sent over a video of her walking around the car showing any added features and meaningful imperfections. Made me feel like I was getting a full, honest evaluation of the car. Process was fast, simple, and to the point. I would recommend asking for the full, OTD price when getting the estimate (tax and processing fees can add up).Once we decided to move forward, the transition to financing, papers, etc. was very easy. They even shipped the car from Dallas in 24hrs. Big recommend here.

Ra
Review №9

From start to finish our experience at this dealership was second to none!! Before they even knew that we were approved they treated us like they already KNEW. Then the finance guy was also amazing!! I gave him the nick name “magic fingers” because of the kind of deal he put together for us. We have never gotten an interest rate like the one he gave us!! Ali and Fatima took care of the sales part together and did an amazing job. We actually had FUN throughout the whole process.We closed out the deal with a very personable finance manager that offered us options we had never seen before at such affordable prices to make sure we are able to enjoy our purchase worry free.I plan to return in the next few months and buy a car for myself. This is my one stop luxury car spot from now on!!! This is a TOP KNOTCH FIRST CLASS dealership. You will be very glad you chose them. Tell them Rachael sent you 😉.

cl
Review №10

Not enough room to explain every reason why you should buy your vehicles here. If you think you cant afford a Mercedes, go here talk to Ali, then tell me again why u cant buy one. We just got our second. We get them here cheaper than you can buy a regular vehicle from the big 3 auto makers in the US

La
Review №11

THIS PLACE WAS FILLED SO MANY BEAUTIFUL CARS...BUT I HAD MY EYE SET ON JUST ONE......AND THE SALES PERSON I HAD MADE SURE I HE DELIVERED....WILL WAS GREAT..HIS CUSTOMER SERVICE...SUPERB...MY HUSBAND AND I REALLY..APPRECIATE YOU!

mi
Review №12

Nice cars.. Plus they work with you! N.F.L

b
Review №13

Tyler did a wonderful job making this a special deal for me and my family. highly recommend him. Hes a great guy. Thank you for everything

Je
Review №14

I went in and looked at a car after my accident and Daniel Luna helped me out. He was so nice and helpful after my experience.

To
Review №15

My wife and I had a wonderful experience at Auto web expo. Ali our sales personnel was wonderful. Honest man with lot of integrity. very knowledgeable. I will recommend auto web expo to any customer looking to purchase a luxury vehicles. Ali Hussain is the man to speak to when you call.thank you kindly, I enjoy the experience and she loves the SUV

Cl
Review №16

I been shopping around for a car and I been to many dealerships and this place provided me with the best costumer service experience. Thank you Rosa Hernández for been extremely helpful, knowledgeable and for going that extra mile to make sure people feel like friends and not just another customer. I appreciated you taking the time to explain everything and most importantly for answering all the questions I had. Again, thank you so much!

J
Review №17

Thanks to Christian Ruiz, I had a pleasant experience in purchasing a BMW at Auto Web Expo. He was so helpful and responsive from the beginning to the end. He truly did an excellent job.

Al
Review №18

Dj was great!!! He made buying a car easy and fast. Answered every question and was super helpful. Highly recommend him!

Ka
Review №19

I took the morning off work to view a Vehicle that is posted on their website , I spoke to an employee they confirmed the vehicle was still available at the Carrollton location. Showed up in person after driving 45mins away to be told that the vehicle was actually at the Plano location. I understand things happen so I happily head over to the Plano location (20min) drive, only to be told the vehicle wasn’t there either and is actually being leased out at the moment. Complete waste of my time. Absolutely unprofessional.

Ks
Review №20

Sarah was great to work with as well as Jose(Finance Manager). They work deals fast and make it happen. I was there about an hour(and we even had to switch to a different car, found one with less miles), you definitely don’t have to sit for 3 hrs to get a car, and that’s very important. Happy with the purchase and would definitely recommend if you are looking to get a good deal on luxury vehicle.

Ru
Review №21

I hate the auto buying experience, having to haggle and wait for hours trying to get a deal done without getting screwed over in the process. To my surprise, Auto Web Expo was completed different from any of my past unpleasant experiences. Sarah was extremely pleasant and helpful, without being annoying. She was patient and addressed all my needs by introducing me to the perfect Mercedes-Benz. I couldn’t be happier with the purchase. Aime, the finance manager, was caring and polite. She made sure my purchase was completely protected with an additional four-year 50,000 mile bumper to bumper warranty. The warranty allows me to take my car to any Mercedes-Benz dealership in the United States for repairs at no cost to me! The warranty cost me $4000 dollars but it was money well spent, especially if you are aware of the cost of Mercedes-Benz repairs. From picking out the car to driving off the lot in my new luxury car was accomplished in less than two hours! That’s outstanding service! If you’re looking to purchase a luxury car, especially a Mercedes-Benz, you’ve got to check out Auto Web Expo. Make sure to tell them Rufus Murphy sent you. Happy car shopping.

Jo
Review №22

Very pleased with the service and vehicle I had purchased. Good quality used cars.

Wo
Review №23

This place is great to buy cars from, I got my Benz from them, the Car was excellent, top of the line, Sarah the sales was very helpful and patient with me, she answered all my questions, and she found my need in 10 minutes, she did the best to make sure I am happy.The only thing they need to improve, I live 35 min away, and when I asked then to bring in the car after ai cleared the check and all docs needed from me , they said they don’t have anyone to deliver the car to me.Overall, great deal for me.

Wi
Review №24

Very good and extraordinary customer serviceI will Highly recommended to get your next car from here

Ra
Review №25

Axel was very helpful. He made the process easy and fast.

Re
Review №26

It was the best experience I’ve had this far my first time financing a car and I would say this dealership is fantastic. Start with Fatima , then Jose and last but not least Aime they worked the numbers and was able to get me into a car that fits me. I’m very satisfied 😊

St
Review №27

I personally worked with Solomon who I never met since this was my first out of state purchase over the phone. Solomon was able to do all of the leg work and made it quick and easy to setup financing and shipping of my new truck. I was very satisfied about how quick and easy it was! I highly recommend him if theres ever a car on his lot he can help you with!

Sy
Review №28

A great buying experience. All staff from sales to finance are dedicated to provide excellent customer service. They ensured that Im satisfied at all levels and my questions being answered. I will definitely do business with them in the future and will recommend to family and friends.

Di
Review №29

This was absolutely the worst car buying experience I have ever had! I was recommended by one of my clients…they saw a woman coming in alone and couldn’t wait to get over! The salesman for the first car I had was Josh who is now at the Plano location…I must admit that I should’ve pulled the car fax but it also wasn’t offered to me. The first car that I was put in was a beauty, and I was excited for my first luxury car. A few days later I noticed a piece of the grill missing with the entire bumper completely in tact. I called Josh and he told me to call the service department only a few days after having the car. I took the car back to the dealership and Sarah told me that they couldn’t fix the part but they could install my after market light that I purchased and also realign my hood! As soon as she said realign the hood red flags went off and I pulled the car fax to find out that Auto Web Expo had allowed an employee to drive the car (sounds normal) then they wrecked the car and did in house repairs. I took it to Mercedes and had it inspected only to find out that there were after market parts used under the hood. I went back and forth with them until the GM came down and asked David to put me in another car. David helped find another car and asked me to give him until Monday (on a Wednesday) to wait for their finance manager Jose to get back in town to make the switch. Monday comes….they have sold the car and the possible that I selected. Jose ran my credit through 8 more lenders on top of the hard inquiries added 2 weeks prior. They told me the bank solidified the deal…I called the bank to find out that I had 45 days to return it was up to the dealership. They ended up putting me in another vehicle after hours of waiting but I will NEVER go back to this place or refer anyone to them again! Not to mention I went back because I forgot something in the previous car only to find out that it was on its way to the auction already! That car was on its way there before I came and Josh just saw an opportunity to make more money totally disregarding me

Di
Review №30

Axel Was The Best with helping me find my Dream Car! Second time purchasing a car with Auto Web, Wish I Had Axel Both Times ❤️

ch
Review №31

I found auto web on carguru at first i was nah i don’t want to drive that far to look at a car well i went anyway when i got there i was greeted by Rosa who real went above an beyond to help me find the right car that was in my budget once looking at a few car she went and spoke with her supervisor and they found me a car i test drove it an it was perfect came in did my paperwork i was out the door in less then an hour i had to keep asking was that it but anyway thank you Rosa for helping me get the car i had been looking for

jo
Review №32

Auto web expo best dealership in the Dfw if you want a Mercedes Benz. This my second one with them. William took good care of me and Donnie the sales manager was great.

TJ
Review №33

If you’re looking for a luxury vehicle in the DFW area, don’t pass on Auto Web Expo. The customer service is absolutely tremendous! I would like to thank Axel for going above and beyond to ensure that I was and remained taken care of. I went in originally looking for one vehicle and walked out with something different based off of his recommendations and expertise. He was very patient and has been extremely transparent. Thanks Axel, I will most definitely be referring people to you! I’m very pleased with my purchase.

An
Review №34

Auto web expo game me the best experience and with the help of a Sergio Aguilar made it so much easier to put in my first carThanks Sergio

sh
Review №35

I love my 2017 C300 Mercedes Benz from Auto web expo. my Salesperson Fatima was extremely forthright and motivated to procure a good price on a Great vehicle.If you looking for luxury affordable car this is the place . i love my new car so much

Ed
Review №36

William is my car guy! My experience at Auto Web Expo was amazing from the beginning. William was very kind, friendly and knowledgeable. He wasn’t pushy at all. He was knowledgeable about the car as well, and he was patient and helpful throughout the entire process. Will went beyond and above at every step to ensure that I found exactly what I was looking for. I would highly recommend them if you are looking for a car, and the customer service at the dealership is luxurious and top notch!

Mu
Review №37

Had a great experience getting a car from Numair Masud, he was very knowledgeable in finding the perfect car for me. Definitely coming back to him when I need another car

Jo
Review №38

Fatima made the entire process simple and easy. The staff was friendly and very helpful.

Ge
Review №39

Ali and Auto Web Expo have been nothing short of great. This is my second vehicle purchased from Ali and he made such a good impression on the first buy, I’ve decided he will be my go to guy for the foreseeable future. The experience is easy, informative and relatively painless. Highly recommended!

St
Review №40

Love Love my brand new vehicle!!! Purchase C class 300 from David Garza he was a very Sweet excellent sales rep I would highly recommend anyone looking for a Mercedes-Benz, please go see him they have very excellent customer service and they’re there to please you. My only complaint is I only received 1 key fob and I have to purchase SD card for navigation system .Thank you to the entire staff for assisting me with my purchase. smooches!!

Ga
Review №41

Ali was amazing and the rest of the Auto Web Expo Team made the experience truly smooth. We are still waiting on delivery but the logistics manager has been working with us to nail down a solid date, no doubt Auto Web Expo will deliver! Thanks for making this a pleasurable experience.

Ge
Review №42

I went into the Establishment with one of my work colleagues as he was looking at the vehicles one of the sells associate named Numair Masud Helped my coworker so good I might come back my self and buy the family vehicles and also tell others about him in general

No
Review №43

Went here to buy a car with my family snd Numair masud was able to find the perfect car for us. Would definitely recommend him

Mu
Review №44

They gave us a very good deal for our 2018 Mercedes C300 as compared to the other dealers. They serviced the car, replaced all the tires, brakes, etc., before we took the car. I am happy to work with Fatima, Seher, and Jose.

Lo
Review №45

SUPER AWESOME EXPERIENCE! VERY PROFESSIONAL! FATIMA NEJAD PUT ME IN THE CAR OF MY DREAMS. I WASNT AN EASY CASE BUT FATIMA WORKED HER MAGIC AND GOT THE DEAL DONE. AUTO WEB EXPO IS THE #1 PLACE FOR LUXERY. ASK FOR FATIMA, ( BANANAS ARE HER FAVORITE FRUIT) AND SHES BEAUTIFUL I MIGHT ADD, AUTO WEB EXPO....CHURCH

ni
Review №46

This was the best car dealership experience I’ve ever had I walked in and Numair Masud was there to greet me as I walked in ask if I needed any kind of assistance he also asked if I wanted a bottle of water as I walked around looking at the vehicles I most definitely recommend coming here and I definitely recommend talking to Numair !

BL
Review №47

Had a great experience from Numair. Very knowledgeable and experienced!

Ap
Review №48

Worst car buying experience I have ever had. Make sure you have an expert check the car out before you buy and go over it with a fine tooth comb!

Jo
Review №49

Axel and Jose we a pleasure to work with.... They were fast, efficient and gave me a great deal! It was easily the best car buying experience Ive ever had.

Ce
Review №50

I had such a wonderful experience purchasing my first vehicle here. Numair went above and beyond answering my questions and helping me select a vehicle and understanding the whole process of buying one I will definitely be recommending him to friends and family.

L.
Review №51

Sarah Teymouri was my sales person. She and the entire staff are absolutely professional and beyond phenomenal! She made experience of buying my Mercedes Benz seamless. Typically, going into dealerships would take hours, or salesman’s tend to be pushy or tell you anything to make a sale. I didn’t experience ANY of this. I’m so thankful for her GENUINE assistance! I would recommend ANYONE in the market for an luxury car to check them out. You will NOT be disappointed.

Ra
Review №52

DJ Luna, is an amazing salesman and a better person. I told him the deal I wanted and he got the deal done. Pure professionalism and common courtesy. Everyone on the staff is phenomenal and accommodating. I will be back to purchase another vehicle.

We
Review №53

Our salesman Tyler was extremely knowledgeable and a great associate to do business with. Alongside him Maryam did a fabulous job in walking us through the financials. Would definitely recommend.

Ro
Review №54

Awwwsome experience very professional and knowledgeable.

Ja
Review №55

I don’t like to write reviews but this felt necessary. Numair Masud was an amazing salesman he was very caring about my needs and helped me find the perfect Mercedes for me. Need more people like him who actually care about the customer.

Me
Review №56

It was a great experience buying my Mercedes Benz , since it was a long distance communication and a lot of phone calls Axcel Asghari is the best of the best when it comes to customer service! Thank you so much.

Na
Review №57

Farnoosh is such a great man to work with. He does everything to satisfy his customers- in the body shop.

Ti
Review №58

Tyler Harper was great to work with from start to fimish once I made up my mind to purchase a vehicle. He provided my son and I with exceptional customer service with great patience. He readily answered questions and returned calls/messages. Overall great experience with this company!

Ma
Review №59

Great experience! I was looking for a car for a while but nothing caught my attention. Auto Web is a must, I went in and left with a new car! Fatima was amazing, she was super helpful and worked with me. I definetly recommend!

Ch
Review №60

This dealership is a perfect example of predatory sales behavior. They will tell you anything you want to hear to make the sale and once you sign on the dotted line you will realize the lies. They will bully you into a warranty and GAP insurance, lying saying it effects the interest rate. They will also tell you , you can cancel in thirty days but will become unresponsive when you need their help to do so. When its time to sell the car, theres always a salesman available , but after the fact youre on your own. Im amazed a place like this can stay in business , please double-check all your paperwork before signing anything , they will change the advertised price on a vehicle by thousands of dollars once you walk on the lot... I have never had such a painful experience with a dealership. They deserve 0 stars.

Me
Review №61

I had good experience there. The staff was nice and helpful. Got the car i been looking for😍

Mr
Review №62

DJ is the best sales person ever!

St
Review №63

Very quick process and William was able to explain every detail to us.

Mi
Review №64

Do Not buy from themIf you are in the market for a new or used car do not use this company. We did and then spent the next 6 weeks trying to get the extra $6,000 they tagged on to our total cost, and then proceeded to lie about, back from them.We spent a Friday afternoon with them at the beginning of March. After 2 hours of looking, picking a model and agreeing the out the door price I left my husband to finish paper work.When my husband returned home he informed me that the finance guy, Jose, had recommended some additional warranties but it was only $30 extra a month on the finance. It is important to say that my husband did sign the paperwork but I decided to check and when I did there was an extra $6000 added.I immediately called them on Saturday morning and asked to have it removed.Jose asked that we come in that Monday to discuss but when we tried we were told he was off sick. After a week and no feedback we went into their office. Jose informed us that in order to cancel the warranty we had to sign additional paperwork. We were never told this. I also called the warranty company and was told that they never received any payment so the warranty was still pending. The paperwork went through that day and on the 11th March the warranty company confirmed it was totally canceled.We then spent several more weeks asking when we would get our money back, with no answer. Only after we made our first finance payment did we get the money taken of the total. I do not say this lightly but the finance Jose continuously lied to us, it was extremely stressful and I did have sleepless nights over it. Whether they are pulling a finance scam or fudging their figures I do not know but NEVER AGAIN.

Ai
Review №65

Trashy, unprofessional liars. Bought a car from here and was told one thing by the salesperson, who told us one thing and did not put it in writing, then magically when we went in to get the issue fixed as promised, he was nowhere to be found. If a salesman tells you ANYTHING, MAKE them put it in WRITING on the contract. Lesson learned, NEVER AGAIN. One good thing is went back recently, NONE of those people are even there anymore. So, if I ever get another car from here, highly unlikely, maybe I will change the rating, but my experience is what drives the one that will stand for now. If the sales staff is following “rules”, then it is the company, not the original sales staff I dealt with. Avoid this place at all cost. There truly are car companies that are ethical, honest, and sincere. This is NOT one of them.

Sw
Review №66

This place is beyond awesome, they gave me such a good price on a good car. William is a really good person and if you want to buy a car always ask for William, 10/10 go here. Really good Hospitality

Mi
Review №67

Jason was amazing! First time I’ve purchased a pre-owned vehicle where the dealer/manager made the experience surprisingly peaceful! They did the right thing without having to plead beg or haggle!! Great work Expo!! Great work Jason!!

Gl
Review №68

I visited Dallas and stumbled upon a beautiful SL550. Low mileage, excellent condition, fair price. David Garza was extremely helpful. He answered all of my questions and had the car detailed and shipped to me. He made it easy to purchase a car out of state, and I’m thrilled to have it! Highly recommend Auto Web Expo!

Al
Review №69

David provided exceptional customer service . He was very nice and professional. The wait time to get my new car was phenomenal, not long at all! Thank you David !!!

Do
Review №70

It is a good place for luxury used vehicles to buy. Plenty cars of choice.But I just put 3 stars. Reason is when I was referred by one of my friend who bought mercedes-benz from the AWE. I saw one of a car I was interested to buy with good price. I spoke with sale person Aime Cruz of that specific car and told her I will be there on Saturday with that specific price. She promised the same price. Later I found out it increased the price. I planned to drop it. But she told me in email that will keep the old price what we saw and meet on Saturday. Unfortunately we came in AWE and Aime was not there. We met Sarah and told her what Aime said. But it did not work out on price to decrease without showing proof like she claimed I should have taken picture of the previous price to show them. How should I suppose to do that before when price changed unexpectedly?.So ridiculous. I was about to go to another dealership to buy a car but they were too clever to convince me to buy one at AWE at that time I feel like a fool. I patiently bought Benz C300. Nothing to suit my satisfactory.Another thing is my friend did not get money ($100) yet as referral what AWE told him he will get withing a week or 2. On the other hand, tt was more than a month! I have no idea what they are up to.Thirdly, I had not gotten license plate over a month after buying a car in June 12th. Because they delayed my car inspector for registration during the service on oil change, dent repair, tires change, etc. So,.....what kind of service and seller is that?? I learned my lesson about do and dont on private seller as this is the last time to buy. That it. Thank you.

Al
Review №71

David Garza is absolutely the best! Worked with me to get me in a car no matter what! I wouldn’t hesitate to do business with him at all. Best in the game !

Da
Review №72

Suleman was wonderful to work with. He is very attentive to detail and made sure all my requests were attended to. Definitely will come back to him when it’s time to get a new car.

An
Review №73

Excellent service by Cristian , best deal,

Pa
Review №74

José Benítez and Fatima are the best they help finance my Mercedes made the process so easy and fast even ship my car it made to me within 24 hours you guys are the best

Sh
Review №75

Auto Web Expo has grossly failed my expectations! Everyone was so helpful prior to the purchase of the car, after the car was purchased... We requested a touch up paint service to be fixed because it was promised at the time of signing. We have called and spoke to David Reyes (manager) then we took the car to the dealership and was informed it would be fixed by a third party. Upon calling to follow up Miriam, assured us we would get a follow up. No follow up. We told him the problem this morning. He’s okay we will get Ray in service to call you, no problem. Then, upon follow up later today. Daniel told my husband he was being rude because we are calling asking for things to be fixed that was not promised! Daniel stated that to my husband ARE YOU KIDDING ME?! This is touch up paint 🎨 on bumper. Really?! I’m incredibly disappointed as this unprofessional behavior. This is the second vehicle that was purchased at A.W.E. you would think loyalty meant something to car dealerships. I just can’t believe all of this is happening over some touch up paint. I have witnessed every phone call and I’m posting this review so the “owner” knows that this is how the business is being run. Please make sure you get everything in writing because it will turn into a he said she said issue. Lastly, we were told to go back to Sarah to get this resolved...the salesperson. How is this the salesperson’s issue? I am incredibly disappointed and I referred him to A.W.E. My purchase was “not” this poor. Travis Trinkle (internet sales manager) sold me a car while I was at work! All I did was come in to sign and drive, my trade was not even present for the close of the deal. Now, that’s excellence. Needless to say he is not there anymore, I’m in shock. This is completely unacceptable. Buyers Beware, get everything is writing, they are very convincing and it is all a facade.

Sc
Review №76

Numair was wonderful helping me pick out my new Mercedes. Best dealer in the Dallas area!

Me
Review №77

No joke. I was so hesitant 😟 of getting a new vehicle because I always feel pressured by car salesmen. Today was by far the greatest experience I’ve ever had purchasing a new vehicle. Suloman Azam helped me from the beginning to the end of my purchase today. Words can’t express how appreciative I am that people like him still exist in this world full of chaos. He’s genuine, funny, honest, extremely intelligent. I felt like I made a new friend. It was truly great energy. On top of that Thanh Nguyen in the financial department was extremely down to earth and full of light and laughter. I’m overjoyed and grateful for the great experience.I wish these guys over at Auto Web Expo, nothing but prosperity and success on their new journey in life. 😇-Merci Asa-

Ay
Review №78

I was referred by a friend to Ali Hussain, he was a great person, very professional, exceptional and courteous together with the rest of the Auto Web Expo Team, they all made my experience hitch free with good deal. Auto Web Expo thanks for making my experience pleasurable

Mo
Review №79

Great customer service. Fast too. Sarah was great firm but not over bearing gave great information so I could make a quality decision. I will definitely will recommend my friends

Ki
Review №80

My experience with Auto Web Expo was nothing short of a amazing Ali Hussain was professional from the introduction through the follow up after I purchased and picked up my BMW. Ali answered all my inquiries with detail as well as meet my monthly price point. I highly recommend Auto Web Expo to anyone looking for a trustworthy, professional experience

Ms
Review №81

Ive been contacting them for 2.5 weeks regarding a bill I received from the North Texas Tollway Authority for a ZipCash bill ( due on 3 July). Mind you, I live in Arkansas, and this bill occurred a week before my car was even delivered to me. I have spoken to four different people... Ali, Tiffany, Maryam, and left multiple voicemails for Jasmine, yet they still they havent paid the bill. Ive emailed them the bill on 3 different occasions, but still get the runaround.I went ahead and paid it today, since clearly they refuse to handle their business. Poor business practices here.

Sh
Review №82

This by far the best experience I’ve ever had with any dealership. Ali made the deal happen for sure. I’m so grateful for him. He’s for sure #1 at what he does. The experience as a whole was extremely prefect. Thank you!

Ju
Review №83

Fatima was amazing!! I will definitely be recommending Friends/family to this place! Smooth process from beginning to end. Thank you so much again Fatima!

Cl
Review №84

THE SERVICE HERE IS STELLAR. KEVIN; YOURE THE BEST! ANYONE WHO WANTS A HAGGLE FREE CAR BUYING PROCESS; AUTO WEB EXPO IS THE FIRST AND LAST STOP!!!!!!!

Ma
Review №85

The buying process was great! I purchased a C-Class from DJ and he knew everything about the car. He was super helpful and friendly. DJ always followed up with me. Would highly recommend him and the dealership.

Ch
Review №86

Thank you David Garza for your expertise, knowledge and kindness in making my experience with you top notch. Have to say this was the best experience Ive had at a dealership in a very long time. Love my new car!

El
Review №87

I worked with Jason Reid and he was top notch. Very straight forward and fair. Very professional service! Buy with confidence!Top notch process, and a friendly feel like family attitude. No pressure sales and works hard for you during the whole car buying experience.BEST salesman to do business with.Thanks for a great buying experience with my new purchase!

Ja
Review №88

I had Joshua as my salesman. Great guy, very professional, quick and easy. Would recommend to anyone looking for a vehicle.

Jo
Review №89

Numair and Aime were amazing with helping me find a car. They helped with any concerns I had and made sure I left happy.

Ib
Review №90

Numair masud,An amazing guy! Very well organized and formal with every interaction. Service was phenomenal!

Ja
Review №91

Great experience buying my first car! Numair and Jose made the experience super smooth and easy!

Ez
Review №92

Had an amazing buying experience here. Im not very familiar with automobiles but Numair Masud made sure I felt welcome and was mainly why I loved my experience. Will definitely be recommending this place to my family and friends. This one is for you Numair!

Ky
Review №93

Loved working with Suleman Azam as my salesman he really took good care of me from day one. Very patient and friendly and followed up with on a regular basis. When I got ready to purchase my vehicle DJ Luna Jr another amazing salesman stepped in an overwhelmed me with his hospitality. I highly recommend these guys to sale you a car and will definitely be returning for years to come.

Sa
Review №94

Suleman has a great knowledge of credit, and is willing to walk you through financing options in order to complete a full understanding in the car buying process. Personable, and willing to work with you.

Al
Review №95

I had a good experience with numair Masud and was help finding the perfect vehicle. Overall a great experience and I would give it a 10/10.

di
Review №96

David is very professional and friendly. He made my car buying experience fast and he helped me get exactly what I wanted. I highly recommend shopping with David!

Jo
Review №97

Purchased our new car are Auto Web, it was my first car buying experience at a non-traditional car dealership. I was pleasantly surprised with their inventory, salesman and mgmt. Hats off to David Garza, our salesman, he treated us with respect, was very patient as we asked hundreds of questions. Since we were not familiar with the new car, he explained all the options and features. I highly recommend anyone to give them a try before going to the other dealers in town.

Ju
Review №98

Man the place is amazing and I was very much taken care of by the best salesman there named Tyler came in to trade in my broken down Toyota ended up walking away with a steal of a Mercedes c class with everything I could want. If you go there get TYLER to help you the staff is just as good I cant recommend them enough they will work with you as best as they can!

Cl
Review №99

The initial visit was perfect everyone was very nice and will to help me get into the car I desired. It wasn’t until financing that things went left. I provided all information that was required and no one reached out to me. So I finally reach out to them and I am basically told that my information is fake/not valid. In what way I do not know. The first mistake is bad business practices, communication is vital in building any business or brand. Furthermore the accusation of falsifying my place of work. Why can’t I be an insurance agent? Why can’t I make the kind of money that I make? Tyler goes to blame the bank which could possibly be true however the bank is the 3rd party and I am your customer of which you did not communicate with. And if proper investigation were to have been done and contacted my place of work you would have found that I, my boss, or coworker would have answered as my boss owns a branch of a major insurance company.. so I’m not sure what investigation was done. Please explain?

Am
Review №100

Great dealership with very good prices. Suleman was excellent, he worked with us to get us a good deal on the trade in and car that we were purchasing. I recommend him and this dealership for anyone in the market for a Benz or Beamer. Will use them again in the future.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:2311 Midway Rd, Carrollton, TX 75006, United States
  • Site:https://www.autowebexpo.com/
  • Phone:+1 972-247-0003
Categories
  • Acura dealer
  • Used car dealer
  • BMW dealer
  • Car dealer
  • Chevrolet dealer
  • Infiniti dealer
  • Jaguar dealer
  • Land Rover dealer
  • Lexus dealer
  • Mercedes-Benz dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–7PM
  • Sunday:Closed
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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