I transferred my meds here from Walgreens because they were nice and efficient 3 months ago. Now theyre absolutely awful. Ive been trying to get a Shingles vaccine. The FDA approved it for anyone over 17yrs of age on immunosuppressive treatments a month ago. I am 40. Because Im not 50, they required a doctor order, so they dont follow the CDC or FDA and are a pharmacy! They lost the first order so my doctor sent another. Thought I was good to get the shot. Nope. They wanted me to call every morning for an appointment that day. I did. Every day I was on hold for over an hour to get someone who had no clue and I had to explain this daily. I finally go in to pick up medicine and ask. They said its because theyre booked due to covid and flu shots. Only, the two times Ive been there, there are zero people waiting for vaccines but definitely a long line at the pharmacy. Im done wasting time after 3 weeks so I took my copy of the order from them and went to the small pharmacy on County farm who had no problem giving me the vaccine. I was in and out in 5 minutes, vaccine and meds transferred. Incompetence and corporate bs plus ignoring the FDA rules cost you a customer. My insurance gives CVS thousands a month for overpriced meds and Im happy a deserving business now receives that.

Worst experience ever at a pharmacy. Spent 30 min on the phone waiting for someone to answer to give me an update. Only for them to hang up on me. Called again and again 30 min wait for them to tell me they had 4 days to fill my prescription and hadn’t even started it. They weren’t sure why it wasn’t done. Had to wait an hour to fill. Then get there, only to wait 30 min at the drive up window for them to figure out insurance. Ya no thank you! Last time going to CVS!!

The “pharmacy manager” at this CVS is a misinformed liar. She told me with 100% confidence that I’d need a COVID test to get on an international flight and also that they didn’t have any tests. Well, after freaking out and almost not going to the airport, I did decide to go and lo and behold no COVID test was needed just proof of my vaccination. They really should train and educate their staff more especially the so called pharmacy manager.

Pharmacy is always short staffed, they never have your prescription ready even if they tell you it will be ready at a certain time and the pharmacists are not pleasant.

I never write reviews but I had a terrible experience trying to get care at this CVS with the minute clinic and would advise everyone to stay away. The employee with CVS was wonderful but the PA or doctor who was staffing the clinic turned me away because they require a Covid test before they would see anyone. This wouldnt be an issue if this was stated on the website or if they had let me know over the phone when I called CVS prior to driving over that they could not see me without a covid test. The PA or doctor was rude and just said good luck since they didnt have any covid testing availability and told me that I would not be seen anywhere if I didnt get tested.

Theyre usually pretty good. Just make sure that you have everything together before you go and dont wait until the last minute, or you will have problems. Pharmacist there named Raihan is really cool and helpful. Would recommend

The staff is so nice!!

The head pharmacist there and his whole teamhave been so good to me and family! Either when we were really sick or needing a vaccine. We are so happy they are just down the road. They are truly amazing people!

Moving all of my prescriptions, one by one as I get them, to this CVS from a horrible Walgreens Ive been going to for years (Fullerton & Schmale). The pharmacy people are super nice - especially that one guy (dark hair, jolly). The husband and I have been to their minute clinic MANY time. Always helpful in a pinch when your doctor cant fit you in. Never a bad experience here.

Always helpful!! Always friendly and welcoming when I walk in the door!

I arrived to pick up my prescription and it took them 20 minutes to finally tell me they didnt have the medicine I needed I stock. I understand these things happen. So I went a couple days later and arrived at 8:50pm only to be told I could not pick up my prescription because the pharmacist had left early. Really? Will not be returning to CVS.

Mary in the Minute Clinic wonderful, professional.

Always pleasant, and proficient. The customer service is above reproach.

It was hard to find a place that would accept my Humira deliveries until CVS Pharmacy in Carol Stream helped me for years, but this month, with no reason, they just said no more and they wont accept my Humira, Im in pain because my arthritis is getting worse and Im looking for another pharmacy who can accept my Humira delivery, it is no cost to the pharmacy to accept the delivery and the insurance pays everything but I feel disappointed in CVS pharmacy, I feel like they should take care of every clients health, but they didnt.Judith Munoz

The phone wait was UNBEARABLE!!!! I am glad this was not an emergency case. They must need more help or a better system to take and answer phones!!

Service has been fast and friendly.

Asked to use bathroom and was told yes then yelled at when i came out from someone else saying i cant use it.

Speedy service