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Merlin Complete Auto Care
852 W Army Trail Rd, Carol Stream, IL 60188, United States
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Merlin Complete Auto Care

Comments
Da
Review β„–1

Scott and his team are very professional and friendly. We have a small problem with our car and he handled things professionally. He make sure that his costumers are happy. I would recommend them πŸ’―

Ge
Review β„–2

Experience and confidence mechanics and work done at a fair price

Ma
Review β„–3

Terrrible service ripped me off paid 1800 at their other location on north ave then went to this one in carolstream paid 1300 for them to do nothing but mess my truck up and over charge me brought my truck back because the work I paid for was done incorrectly they told me bring it in now they want to charge me for their mistakes

Ja
Review β„–4

They told me it would be $1500-2000 to fix my car . when I then took it to the dealer it was a very simple thing that took them less than 15 minutes to identify and fix for $150 just the inspection fee. Merlin had my car for 2 days and couldnt find what the dealer saw right away.

Gr
Review β„–5

Good experience. Had an oil change! In and out in relatively short order!

Jo
Review β„–6

Been going here for years. Ways felt they offered an honest price for the work needed. Would recommend for anyone with a car.

Am
Review β„–7

I was in town visiting a friend and had a brake issue. My car is pretty old so I didnt want to put too much more money into it. My friend recommended Merlins and it couldnt have gone smoother. I was uncomfortable not being able to go to my usual mechanic, but Joe let me know the issue and gave me a fair price. I was able to get it picked up sooner than I thought and it was good as new. Very happy with my experience.

De
Review β„–8

Good and timely work. Makes suggestions for additional work but doesnt pressure.

Jo
Review β„–9

Always excellent service. When I come to visit my family and need their service they are professional, pleasant and take care of me and my car. God bless them πŸ™

Ri
Review β„–10

Efficient, knowledgeable, fair prices.

A
Review β„–11

Mr. Mo Patel gave me an honest and reasonable quote. The job was excellent . I highly recommend this place! I will continue to business with them.

Pa
Review β„–12

600$ for a TON of work on my 15 year old Corolla. And so friendly too. I wont go anywhere else.

Ma
Review β„–13

Joe and Tony are very nice and easy to deal with. We have been going there for years. We totally trust them with all of our cars. I would highly recommend Merlins in Carol Stream!

Ju
Review β„–14

I had a great experience with Merlins! I needed a quick oil change and they got me in and out fast. I made an appointment online with Merlins website a day or two before. They were helpful, friendly, and reasonably priced. I was happy with the service and amount of time.

sk
Review β„–15

Very friendly and knowledgeable. Always comes through when Im in a pinch. Me and my camaro give many thanks!!

An
Review β„–16

If you want the very best car repair service, you will find it at Merlin’s, ask for Joe!If I could give 10 stars I would. Our experience at Merlin’s was by far the best I have ever had with a car repair shop. Joe was extremely helpful & willing to answer all my questions. He went above & beyond to ensure I understood the repairs & made me feel valued as a customer. Many times in the past I have left a car repair shop wondering if repairs were need/was the shop honest. I can honestly say I walked away a happy customer & a life long customer of Merlin’s. Thank you again Joe & crew!

Le
Review β„–17

HONEST WORK AT A FAIR PRICE!!! Joe and Tony at Merlin have impressed me with their integrity time and time again. We have been loyal customers for over 10 years and will not take our car anywhere else. Highly recommend this shop to all car owners.

Ji
Review β„–18

Fair price. Great service.

Mi
Review β„–19

Reasonable prices, good courteous people.

Da
Review β„–20

Been going here for oil change for a few years. No issues. Cheaper than other chains.

Al
Review β„–21

I took my car in on a saturday without an appointment. Not only did Joe and Tony take care of my car repairs, they ended up staying after hours to make sure the job was done right. Very reasonable prices & great attention to detail. I will definitely be back & recommend to friends/co-workers. A+ work!

Pi
Review β„–22

I had such a bad experince with there price . They said one price and called you back 10 times more price then when you say you want car back , they drop price again. But they don’t wanna give you receipt they want cash you can not blame them for anything . Such a bad experince and worst place to go .

Ma
Review β„–23

Great service and reasonable prices. Tony and Joe (General Managers) are very friendly and helpful explaining the repairs needed and best solution to get your vehicle back on the road in a timely manner.Will use again as needed.

Ma
Review β„–24

Great service!

Aa
Review β„–25

The staff here kept attempting to upcharge for different repairs, and sell me on their credit card too.

Ka
Review β„–26

Joe and Tony run an excellent shop with over 50 Years experience between them they can help you with anything and their prices are super reasonable. Joe even told me when they have a corporate special coming up so I could save some money on more expensive repairs I have coming up. I will continue to utilize them as my prefaired mechanic shop. Two thumbs way up for the integrity they bring to an uncertain trade!!!!

Si
Review β„–27

Awful place . There price is totally changed when you dropped your car off there. Be careful. Do not waste your time .

Al
Review β„–28

I have to say this is the first time that I am writing a negative review about this Merlins. I have gone there many times and when my wifes car was not functioning properly i recommended that she take it to these guys.She called to make an appointment for them to look at it. The check engine light was on so we took it to autozone and got the printout of the diagnostic report for free. Upon bringing it in, they said that they would have to run a test of their own which would run us $80. We told them no, as it will only return the same results. From there the associate that helped my wife was an absolute a-hole. She decided to take her keys and leave as he was being unreasonable and just down right rude. We will not be returning to this Merlins. It is right down the street from us, but I would rather drive farther away to get some decent customer service.

Na
Review β„–29

Joe is the best! Highly recommend this place.

Wa
Review β„–30

I have been doing business here over the years and Joe and his crew are top notch!

To
Review β„–31

This is the best place to go for car repairs. The guys here are honest and they get the job done.

Hu
Review β„–32

Been going here for oil change for a few years. No issues, no up-sell, easy in n out 20-30 min. Lots of mags to read, coffee and water to keep you hydrated.Cheaper than other chains and wont try to hustle you for a coolant flush, air filter, fuel injector cleaning etc..

G
Review β„–33

Need Oil change? Make an appointment to minimize wait time. Nice peoples.

Ma
Review β„–34

Good for a oil change . OR if you need work on you car .

fr
Review β„–35

Do not go there !!!!!! They gave us price and drop the car and they called me back, we told you $130 but this is gonna cost $1000. We said we do not want to fix it because car is $500 bucks. Then they called me back they can do for $150 instead of $1000. I am going to get my car back I won’t trust them at all. They are ripped you off !! Don’t let them do it!

Pa
Review β„–36

I had some issues with the service I had. Joe called and discussed it with me which was nice.

Ja
Review β„–37

Will over charge you and try to fix things that are not in need of repair. Go to Goodyear for a better service.

Al
Review β„–38

Super friendly and helpful. You can make appointments online too.

Jo
Review β„–39

Honest. Great service

Ch
Review β„–40

Joe is a straight shooter and delivered good work at the quoted price. I will always take my cars here!!

Jo
Review β„–41

This shop has outstanding service.

Ry
Review β„–42

Joe is the man!!

Jo
Review β„–43

Ive been to all of the auto places around that intersection. Merlin has been my favorite for common maintenence because the work is always done right, but I dropped a star for the over priced extras they always try to sell

Ha
Review β„–44

Good value for oil change!

Sa
Review β„–45

Great service always friendly

Jo
Review β„–46

The place to go for custom exhaust and repairs in Carol stream!

Ge
Review β„–47

Excellent service

Information
5 Photos
47 Comments
4.3 Rating
  • Address:852 W Army Trail Rd, Carol Stream, IL 60188, United States
  • Site:https://www.merlins.com/locations/il/carol-stream-672/
  • Phone:+1 630-372-2280
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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