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Advance Auto Parts
19563 NW 57th Ave, Carol City, FL 33055, United States
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Advance Auto Parts

Comments
Ja
Review №1

I have been to many auto parts stores in my life and have to give props to Raymundo Pena, he truly went out of his way to help me in a day i was hours from my home as many in service industry would of never done. Thanks for your service if i could give more than 5 stars he would of achieved it.Sincerely grateful to Raymundo. Thanks again.

Jo
Review №2

Here the associates are very helpful and you really feel welcomed in here. Changed my battery and were careful at all times thanks to Abel for that. Seus Fernandez did a great job inside the store getting what I needed.

Su
Review №3

Very slow service. The salesperson suggested for me to buy the wrong piece for my car. Not very knowledgeable. Be careful.

St
Review №4

Great place to buy stuff for your car. I got a digital tire inflator.

dr
Review №5

I had a superb experience today with brother Raymundo ...who was very friendly, attractive behaviour..

Ja
Review №6

Great customer service. One of the guys put on my new window wipers on.

Ow
Review №7

The service was quick, in and out in 10 minutes

Yu
Review №8

They actually had what i needed in stock for my old jeep

BE
Review №9

Good place they always have everything I need

Ly
Review №10

They were not helpful at all. Told me to go to another store for assistance with the purchase of a new battery because he was unable to install my battery. I have gone to this store for many years but I will never go back again. Bad customer service 👎🏼

El
Review №11

First in that auto parts ..not helpful at all . Did not offer to help ...

TH
Review №12

Good as usual.

Jo
Review №13

Always very attentive and friendly service...

Jo
Review №14

Very good

Se
Review №15

If you want to wait over 2 hrs just to get someone to assist you, well this the place horrible service I will never go back again.

Ro
Review №16

Great customer service and very knowledgeable

Ed
Review №17

David Dave Escobar, manager he said he is, denied me entry and his employer revenue by telling me they were closed at 7:37 p.m. Sunday, 08/23, while their door sign and online info said they close at 8 p.m. Sundays. When questioned about this, he said corporate had to change the sign and angrily ripped the sign off himself.

Je
Review №18

Love this location. The level of service they give is amazing. I went in on a busy day to get new wipers and the guy assisting me was extremely helpful and even offered to install the wipers for me despite it being busy. They make you feel like they truly care and want to help. I went back not even a week later to get my battery checked and Jorge was awesome, super helpful and kind! I ended up needing a new battery and he found one that fit my car and installed it for me. Definitely going back for any car issues in the future. ☺

Ph
Review №19

Great customer service

Ne
Review №20

Store is supposed to open at 7:30am, apparently not, well i waited until 7:50 am. And the person inside never opened the door. I guess opening the door is not part of his job.

Ju
Review №21

Great Staff, had everything I was looking for.

Ma
Review №22

I came in for a special as advertised for the mobile one. All the regular 10w 30 synthetic was sold out. The employee helping me was not helpful and her accent was so bad I could hardly understand her and I speak both English and Spanish. With what I did purchase, she went to re-enter my information of the computer while holding my ID put in my first name under the last name and my middle name under my first name, address and everything was wrong and it was told the only thing that mattered was the phone number anyway. I have had many positive experiences with advance Auto Parts throughout the u.s. but this location it was very poor.

lu
Review №23

Good

pe
Review №24

Friendly staff always help me out finding what I need

Ca
Review №25

Great service i broke down there and they were very nice they help me out saved me a tow charge great people

An
Review №26

Emilio was super helpful. Im very grateful, he assisted me testing my battery and replacing it.

Vi
Review №27

Everything was fine, I place an order for 7 quarts of motor oil online since this was the branch closest to me. And I when to pick it up 2 days later and everything was exactly as I ordered. Not all branches carry the type of oil I need for my car. But this one does thank god is even close to my place.

Jh
Review №28

Definitely is really really bad place for order part, I order my ball joint at 3:00 pm and I was pick up around 5:30, after wait in line inside the store for 25 min. The guy come with my parts and has a missing parts( open box), of course dont has more and At the end of the day I loose my time, Absolutely I never ever again I will order front this company, that situation really Pick me off. But the way the stores # 9415, manager in charge: Michael Garbolo and I will put my Complain in online direct to Corporated

Ya
Review №29

They lie to you about your battery so you have to buy a new one!

Wi
Review №30

Found what I need but their price was way too much I can order the part I need much cheaper at LMC Trucks

Ar
Review №31

Good service .. a worker named david burgos was very helpful

Ca
Review №32

Rude rude rude! Arrived early, employee Luz was outside and flat out told me that she did not care if she was a manager she would not open the store for me. No need to be rude she could’ve easily said their opening time was 9 am. Even though the internet says 8:00am Rude people lost my business.

Ga
Review №33

Slow as hell all the time

Wi
Review №34

Been there a few times. Every time they had what I was looking for at fair prices. What more could you ask for.

Pe
Review №35

Knowledgeable staff gives great advice to make a more informed decision.

Va
Review №36

As I was waiting online, you have three employees cursing and talking extremely loud about there personal life... truly unprofessional. 12/10/16 11:28am

Lu
Review №37

People very kind and always helping as much as they can

Fr
Review №38

Great help. Order online and was ready when I was there for pick up.

Br
Review №39

Prices are good but employees i dont know about them

A
Review №40

Thank you Michael for all your help Great employee

Da
Review №41

Unprofessional and rude. Skipping this location going forward.

Mi
Review №42

Great selection of parts in stock, no waiting for lenghty deliveries from online stores

Je
Review №43

Takes forever to ask for parts or to pay.. horrible staffs.. and judging people after they pay and leave in front of other waiting customer.. this place needs to rehire new staffs that want to work. I give this place a negative if i could.

Ma
Review №44

You can expect to get everything you need from this place but dont expect good customer service. Its not going to happen.

To
Review №45

I bought brakes with a Lifetime Warranty from Advance Auto in Miramar & University, now that store is closed.I went to this location to verify that the warranty was in the system, but the clerk told me that Advance Auto Store computers are not linked.Since I can not find my original receipt, they can not honor the brake warranty. This is unacceptable! ☹

Tr
Review №46

Great service. Helpful information

Al
Review №47

Awful people; manager Mike is horrible for the company. Truly places a bad face for them.

LT
Review №48

Great customer service!

Jo
Review №49

Great place to buy auto parts

Ro
Review №50

The ordering parts online is very easy to use

Ia
Review №51

Always find what Im looking for

K
Review №52

Very helpful and the right price

Da
Review №53

Ive never had any issues going to this location. They are extremely helpful.

Di
Review №54

Good service very helpful staff

Ma
Review №55

Fast services.Helpful.Safety.

Na
Review №56

These guys are amazing help

Sh
Review №57

Great service, spent time to verify correct part

De
Review №58

Great group of people willing to help

Ro
Review №59

Only one cashier only 3 customers we have to wait more than 15 minutes

Tr
Review №60

Always a long wait in line. Very understaffed.

Fr
Review №61

Great place to buy auto parts

Mi
Review №62

Everything went well that was a great assistance

Ma
Review №63

Great service i love it!!

Ro
Review №64

Got what I need great job

Ja
Review №65

Great staff and service xoxo

AN
Review №66

Nice people working there

jo
Review №67

Part not in stock but can be ordered and delivered in 1 day

il
Review №68

Pretty quick help from employees.

He
Review №69

Best customer service in town

Cl
Review №70

Always find what you need!

Ad
Review №71

Very cooperative staff .

Lo
Review №72

The person was very helpful

Es
Review №73

The counter man was quite unprofessional.

Ec
Review №74

Great customer service

Me
Review №75

Actually had what I needed in stock, no waiting for orders or shipping.

ul
Review №76

Good services

ED
Review №77

Need more employees. For help.

St
Review №78

This is my go to place/chain

an
Review №79

Great and friendly service

Ro
Review №80

Helpful staff.

Da
Review №81

Good customer service

Ma
Review №82

Great

ma
Review №83

Nice cashier

Da
Review №84

IT NEEDS MORE CSR

Je
Review №85

Awesome service

No
Review №86

Wonderful service

Al
Review №87

Well attended

El
Review №88

Groovy man

Ke
Review №89

Knowledgeable staff

To
Review №90

Great service

Ca
Review №91

Excellent help

Ri
Review №92

Ok

No
Review №93

Very good

Je
Review №94

Awesome

La
Review №95

Its Advance Auto

Ro
Review №96

Good service

Al
Review №97

Nice service!!!

Cl
Review №98

Ok

Ed
Review №99

Staff looks lost

Ju
Review №100

Friendly staff

Information
59 Photos
100 Comments
4.2 Rating
  • Address:19563 NW 57th Ave, Carol City, FL 33055, United States
  • Site:https://stores.advanceautoparts.com/fl/carol-city/19563-nw-57th-avenue?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 305-628-0395
Categories
  • Auto parts store
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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