The absolute worst place to go for help. I wasn’t a client, I worked for them and I’m telling you they Will miss treat you. They also seem to have an issue with a certain skin color. They well take your things and lose them. Then tell you you never gave it to them. The staff are extremely unprofessional and it’s dirty in there. Good luck

Workers here is awesome, Janice is #1, place is clean, everyone is safe, but a little bit of chaos due to so many kids and people. But place is maintained well and helpful if you need a place to feel safe, private from things. Come here!!!Im here now. Yes keep your valuables hidden like anywhere locked up or hidden in lockers. But they are awesome people here❤️

I was at shade tree 6 years ago and I want to thank staff because the new employees are awesome,, even though shade tree could not meet my needs because I cant have my special needs 20 year old by his self! Because he is a male ! I still say this is a good place to go for homeless, and Domestic violence women and children helping their community

I stayed at shade tree like yearsssss ago amazing staff but Im going to be coming back to shade tree I will be coming by myself is there any space for single woman I do work.

I just want to say that I have been at the Shade tree twice and when I 1st was there it was HORRIBLE!! Staff was rude nobody cared..I got in another situation and I dreaded going back but I had no choice and let me tell you!! It was the best move yet. I now have my own home. Im in school, and just started my own small business and I owe it all to the Shade Tree!! Thank you..and a very very special thank you to Latisha I think she is one of the managers she was so kind and so very helpful and treated me like a real person and that meant the most and to Pam who was my case manager she kept it straight and firm and I appreciated every moment because LOOK AT ME NOW!!!!! THANK YOU ALL FOR BEING THERE WHEN I COULDNT THANK YOU THANK YOU THANK YOU

I was here from 6-3-21 to 6-29-21I just want to say that it wasnt horrible but it needs some changes to how they run stuff.

Great place. Needs to be larger and in a better area.

Tried to sign up. Would have got in. My name was on the list somewhere else good coordinator

I have never liked this place. As a woman being with a bunch of people that are from the streets. Unless it has been updated the complex was worn and tired.

Thank you for your assistance and help very polite and friendly personnel.

Community needs somewhere for ladies of domestic to find safe shelter

Wow. Canines get better accomodations. Just wow! Unbelievable!

Ive never been to Shade Tree, but Ive heard that its a good place for battered women, and children which is wonderful that they have a place to go, I was once at Catholic Charities and the women and children came over there to eat, but thats been a long while ago when I was homeless for awhile, the women and children seemed to be well taken care of, Im sure that they didnt like living in that situation, but they seemed upbeat, it is a sad thing when you have to go to a facility like that, but at least they take care of them.

Most unprofessional and misplaced people. Theyre unjust and dont have anything to truly help you get on your feet.

Needs more good employees to run the program everybody dont gets along with everybody understanding is what we need

To many vagrants that need help. Traffic very dangerous.

Helped me recover my identification and get ready for work

A shelter for women. Women with children. And pets. 3 meals a day. A warm bed. Hygeine essentials. Some clothing. Bedding. Some resources offered through case workers. A security guard always on site at minimum. Sometimes more than one officer. Coffee in mornings. Staff on each floor. A nurse on staff.

I had some items to donate and didnt know I had to make an appointment. When I got there the gentleman notified me of needing an appointment, but he was nice enough to let me drop it off which I appreciate cause I live way on the other side of town plus I found out we can from the same city. Over all he was wonderful to talk with.

Need more employees. Only 1 security dozing to sleep out side and 1 lady working inside to get 30 peoples bedding sheet and wash and dry them is not enough to support everyones needs. The place is dirty need cleaning workers to clean the stains in the bathroom bed room and living room. Theres bed bugs on some bed and the sheet is itching and the place smell bad. Please change for a better hygiene

How is this place supposed to be a 24hr shelter and there is never anyone around to answer the phone on ANY extension. I’ve selected them all in hopes to get help from someone & no one ever answers. Are you overwhelmed? This isn’t a time of year for barely enough efforts. People are dying.

Needs major improvements should invest more time in nutritional chefs and Cooks improvement on staff cleanliness attention to the MAYOR OF LAS VEGAS... STAFF IMPROVEMENT NEEDED SOCIAL WORKERS CASEWORKERS NEEDS TO BE IMPROVED ATTENTION MAYOR OF LAS VEGAS!!!

They help women with children who been victims of abuse....if you need help.

Best shelter in vegas for women and kids

Hahaha some people really just have to be that negative if you had to look and live in a shelter while other people take care of your problems you really dont have the right to call anyone pathetic because without there help youd still be looking for a shelter

I think the rooms where the beds are should be for sleeping not eating and loud conversations. if people want eat snacks or drink beverages or talk there are table and chairs out side of the sleeping area. This would keep down bed bugs and insects and people that work or want quiet time can get rest. This behavior should be part of the handbook rules.

When I got there, I was scared and alone. I didnt know where to go and was really grateful for the food and the shelter. But the longer i stayed, the more I started to notice how corrupt this place really is. The food was outdated, no balance in the diet. You would get written up for the simplest things. They exited people all the time and re-victimized the people by threatening to lock them out if they cant come before curfew. I see no problem with that tactic with KIDS but with grown adults with jobs of all kind of shift hours, I think that was completely unreasonable. And it wasnt like the staff wasnt aware of their clients shift hours; we were required to tell our client manager our shift hours if they do not fall into the curfew. While I was a resident of the Shade Tree, my experience was changed since the recent COVID-19 outbreak locked us down while I was staying. Because of this change, I am not fully capable of painting out all the flaws and graces of The Shade Trees normal regulations but still even a minor quarrel was reduced to an exiting of a person, if not, a contract which meant u were on thin ice. Even the donations, which are for the clients, were sorted through the staff before it got to us and some generous people donate new supplies, even brand name clothing, which we never see. Plus this organization is based on population. The more people they have, the more money they accumulate through the government. That means this place is usually packed (and theyre not above adding more people than what is allowed just to get more money) Whats even worse is that Ive seen people be placed in apartments, and that sounds great but guess what? Its a nightmarish trap! The whole housing system is corrupt. They keep u in apartment complexes that are with The Shade Tree to keep you in a circle, to keep you begging.The only thing they help with is first months rent. As much as Im grateful for not being on the streets and being fed and clean, this place was completely fake and corrupt. But I will not say the staff was bad. Throughout that while experience, I fell in love with the wonderful staff. They were kind to me and were willing to listen to me and provide me with necessities.

They are bad people they will just try and keep u for the money they don’t help with nothing the food is bad my son got sick off it I have pictures of the food

Was there with CSN class to tour the agency. Better than expected. Nicely kept. Awesome agency for those in need and want help.

I LOVE volunteering for The Shade Tree! Stacey is an incredible new asset to this facility. The services provided to the women, children & their pets are amazing. Together as a community, we can help make this shelter an even better place for these families to seek in time of crisis! The staff is so passionate about helping the residence here. They really do go above & beyond their job duties!

This place only wants social security numbers to receive more funding. A waste of bus fare. Shade tree is only interested in getting new people for their social security numbers. Money is their SOLE motivation.

Please read....Its 10/13/19 I went to this place yesterday. Had been speaking with them off and on before I got there at night. l let them know I am a stage 4 breast cancer patient and I need a place for a few weeks so I can finish. I had lost everything In this fight to live. When I get down there they have me fill out a form for them and leave. They come back 5 minutes later and get the form and then tell you they have no room for you and yes I have a 11 year old daughter she was with me its 64 degrees outside. Hey what can I expect from alwfull people!!!

My 5 children and I were extremely grateful for Noahs animal house. They kept our kitty until we found a home. Also, a woman working there named Genie was a godsend... My kids loved her, I loved her; she reminded me of my mother.As for the actual human shelter... Oh god. It is the worst Ive ever been in. Bedbugs are the number one problem. They did try to get rid of them, but wow. Wow. My kids looked like they had been beaten with all the welts they had from being bitten. You could lift up the sheet corner and see them crawling amongst their own bloody feces. Also, I get the day shelter part... But. Mixing the severely mentally ill among families isnt right. There should be separate areas. Some of these women were dangerous to themselves and others and should have been screened to get help beyond coming into a day shelter with children and mothers present.I agree with another reviewer, the showers were disgusting. Mold on the curtains and walls, we all showered with flip flops.But... I would never want this place to be shut down. The only reason being Noahs animal house. It is wonderful for those of us that fear leaving our animals in an abusive situation or losing them forever. Just please, please clean up the human part of shade tree.

Grateful to have a facility like TST ( The Shade Tree ) There are a lot of suggestions I do have. One thing for sure is MS. MICHELLE is AMAZING and I am so very grateful for all her hard work and great food she serves! MS. TESSA is doing an excellent job as Well! Thanks so much ladies you make my stay all the better !

This shelter just recently got a new director. I havent met her in person but I can tell that she is trying her best to improve the shelter conditions. The activities coordinator is super friendly. When I went to do free manicures for the residents every resident was friendly and was grateful for what the shelter has done for them.

I donated food to this place one time, and never again.I was met at the door by an armed security guard who was very rude. I explained I wanted to donate food and he told me to put it in the parking lot, closed the door, and walked away.I had to knock on the door a second time and ask for a tax form so I could claim the donation on my taxes.I understand they are in a bad part of town and crazy exes are trying to break in, but not all people who come to your door is a bad person.I will never donate again. I learned my lesson.

Tjey really helped me when I needed it!

Thankful for them being here for women and children in need. I donated 2 boxes of clothes and a bag of shoes.

When I was there They had Bed bugs twice. when they did feed you it was out dated..Their kick you out of your bed if you go to work and if its past 6pm they lock you out.I worked till 12am and I would get locked out in the dark for an hour if not more then had to be back up at 6am.. They Staff would make you set out in the sun for 2 hours

Everyone has there own opinion I feel they do the best they can, and women need to stop feeling sorry for themselves and get up and take advantage of the opportunities that are available. One person I do have mad respect for is Ms. Michelle ( the cook) she come early to work to prepare breakfast and lunches and let me tell you her sack lunches will have you full and smiling all day. I respect her because she not from a text book she hands on knows what we going threw she speak from experience not some notebook thank you Ms.Michell.... Yolanda Morales

This shelter is an amazing place for women, children and their pets in need. It provides a safe place for them to heal and grow to self sufficiency. It is also a wonderful place to volunteer and help.

Lots of amenities. The ability to have a pet facility as well as a library.

The 5 star reviews on this post are from STAFF not actual clients. The staff at the Shade Tree are incompetent and has 0 compassion or empathy. This place is horrible and filthy, it smells like a sewer. Mold is growing in the bathrooms, the food is cold disgusting and outdated. The staff is lazy, steals donations are unprofessional and show favoritism to only the clients who are addicts and scam artists like they are. Several babies have literally died from the mold exposure viruses and diseases acquired from The Shade Tree. If you dont believe me GOOGLE the Shade Tree it has been shut down several times due to the deaths and scheming staff and Directors. From the moment I entered that place I feared for my safety and the safety of the clients. The women fight around the children daily and the staff is too afraid and unqualified to diffuse the situation. You will develop a serious viral infection within a week and may be hospitalized (it happens to EVERYONE who breathes the air). If the viral infection doesnt hurt you, food poisoning will. This place should be shut down IMMEDIATELY! Im afraid more people will die due to these conditions. Please dont take your children here. The staff are all former residents and recovering addicts and have stolen clients social security numbers and personal information and they still work there. They treat you like youre less than human I wouldnt recommend this place to my enemy. The Rescue Mission is a much better option if youre in immediate need.

I went to shady tree was very thankful. Until I seen women that was not transition they where not in a home are apartment they are homless this is a family that came there because of a bad man are a bad family member wow I went to phonix from salt m to feom phoenix to am LDS and the bishop help me from my ward and i cod not get a ride from no body at shady tree. I slept outside to protect my clothes and could not feel my legs when I stood up it was so cold. Angla never came out to speak to me the head of shadetree she told me she was coming I sit ofter sleeping on the ground cor 5hrs she told me she would talk to me. I think she thought i wanted back in. And all i needed was a ride with my clothing to the room. Thank God for my chruch. Shadytree Know God is watching you all bad.

This company cares about the wellbeing of others and does whatever they can to help in any way they can!! I am so impressed with their promptness. Thank you for doing such wonderful things for people!

I worked for the shade tree for 5 yrs in that 5 yrs. I learned alot and was very happy with the job I was doing. The tide has turned and on Dec 14th I was fired from my job because I didnt respond to things the way my supervisor wanted me to. I took a couple of years of being step and go fetch it for my supervisor as long as I agreed and was her right hand man she was happy. I dud have opinions of my own and thought things could be handled better and the prigram could be developed more in which I had hopes of contributing to. The longer I stayed the more defeated I became. Management ( leadership team) were friends including HR so your complaints were never truly heard. In fact I was supposed to have a meeting this monday about a complaint letter that I wrote but before that could happen i was fired due to new information. I suppose it was a text message I sent telling one of my teams i might not be there after Monday and I was tired of getting blocked from trying to create different things. But that they were amazing to work with. I also assume it was because i informed one of the employees that the DOP stated she was going to put on the heat with her until she decided to quit because she didnt want to fire her..oh and something about intimidation(still dont understand that one). So I was told I cant get rides home or to work from staff even though im not on the clock either time. I guess the most hurtful part about it is I worked my butt of everyone depended on me for answers or to fix problems incuding my DOP. For 5 years I was dedicated there before everyone left after everyone. Employee of the year and employee of the month twice. Do you know how I Was fired....over the phone. 5 years and it was reduced to a phone call. Since I have been there even the most worse cases of being fired had someone sit with them in an office and tell them to their face they were fired. The funny part is I had a conversation with my DOP before and I said promise me if you have to fire me you be present and look me in my face to do it. She replied I promise if that ever happens I will give you that respect welp there goes that. Its not all bad , the clients are not always difficult and the staff does try to the best of their ability to manage. There were great times and I will miss those, but for now another chapter ends. Its very disheartening that my feelings for the place that I got so much from have changed so drastically. So Thank you Shade Tree for the experience but Shame on you for the disappointment.

I work for a company that donates every year. While the reviews are mixed and some are heart warming others make your heart almost stop. Now theres recent ones that have nothing to do with the services they provide yet they rate them only a single star.I had an employee not to long ago that had to seek The Shade Trees help is escaping an unhealthy relationship. They saved her life no doubt about it. With there help she was able to get out harms way and later assisted in returning to her home state where she had family support.I hope that we get to a place where we no longer have need for places like this. But until then I for one will not attack a place of hope and safety instead I will do my best to help make it better.

I was a resident here a few years ago, and yes, there were some problems. However, because I am a woman who truly cares about the plight of women and children, I have stopped by to meet the new director to discuss past issues and how we can make positive changes for the Shade Tree, and she is very open to communication and fixing any and all problems. She has started a discussion group once a month on Saturday that I already know will be incredibly positive and transforming. Communication is key. Martin Luther King, Jr. said, “Our lives begin to end the day we become silent about things that matter.” I know there are many people in the Las Vegas community who also care about empowering women and children. The more we communicate, share ideas, contribute, volunteer, and come up with solutions to problems that may occur, the better we can help those who truly need it. Let’s think positive and share a vision of change, healing and empowerment. WE are the change.

They dont help the women who want to become self-sufficient. The Advocates are no help except one, I cant remember her name. The mothers there let their kids run around all day. The bathrooms and showers are gross. On the good side you get 3 meals a day, and snacks. If you want help to get back on your feet, this isnt the place.

Its extremely heartbreaking to read the reviews for this facility. I have donated so many items to The Shade Tree over the years. Im starting to feel like it was a mistake to do so. Especially if the clients arent being treated fairly and with compassion.

This shelter offers horrible conditions. The bathrooms are dirty and moldy. While yes the facility does serve food, it is tasteless and horribly prepared. The portions are small with nutritional content that is rarely balanced.Donors will provide the shelter with plenty of donations. Food, clothing, toys, toiletries ect, the women will rarely see any of those things unless they ask for everyday for up to a week.The facilities are dark and dank with no visible source of uplifting environment. I have personally stayed at the shade tree. And will never recommend anyone to stay there unless the want to become sick from the germs, lost with no assistance on how to get out of poverty, and irritated by a system that doesnt care about their progression.

One star is very generous! More generous than this place deserves. If all that was wrong was the sewer smell in the dining area, the frequent lack of hot water in the showers, the ridiculously unsanitary conditions, and food that shouldnt even be fed to dogs then I could justify giving this place credit for at least helping homeless women and children or women and children fleeing domestic violence but they dont even legitimately help in those instances. I know people who went there and stayed for weeks without even being assigned a case worker. There have been persistent rumors that this dump would close down but I dont believe that it will shut down on its own. Unfortunately, something tragic or sensational will have to happen for the people of Las Vegas to shut this horrible place down! The Shade Tree isnt an environmentally healthy option for domestic violence survivors with children or homeless women or children. They arent helpful in the least and the conditions are 3rd world level deplorable.And yes the staff is notorious for taking donations and keeping them for themselves. Donations are very rarely, if ever distributed to the clients. If you dont believe this review or the other reviews, I challenge you to spend 24/48 hours in The Shade Tree and see if what this and the other negative reviews are just from angry, disgruntled, and entitled women who are ungrateful. You go take your children to get bitten by bed bugs and terrorized by rodents. You go and try to shower and use the restroom in moldy, unsanitary conditions. You go and get treated like garbage from staff who are suppose to be there to help you but do nothing but string you along and exploit you and your children while collecting federal, state and county funds and donations to remain open but not provide the help that they claim to provide to domestic violence survivors and homeless women and children.

I am personally here myself trying to get assistance... I am currently homeless and jobless and I a being turned away....people donate money to this place in Las Vegas and I am a female with history of domestic issues and I am being turned away....The Salvation Army 3 doors down said that they dont have room...but told me if I had 20 dollars to pay for a bed and I am broke...all I want is to have a temporary place to stay get a job and get back on my feet

I applied for a job there to get my foot into the door of advocacy on the day of my interview the lady was 10 minutes late so I ended up getting her phone number to call her and she forgot that we were supposed to interview. she said if I ever had any questions about the position I could just text or call her so we had been texting and then I went to text her to see if we were still meeting for the next interview and she said she had broken her nose so I asked her if she was ever going to let me know it was only 3 days before and she said not to text her again it wouldnt be a good fit. Not professional at all.

The idea is noble but unfortunately they are not put into practice and there is little to no oversight or auditing. The recent death of a 52 year old woman who was sent out without being either referred anywhere else or even with water into 100 degree plus weather and was dead lessthan 24 hours later. The charging of the director with domestic violence and an obvious mismanagement of funds and resources make this a worrying situation.

These women (the staff) are so encouraging and genuinely supportive now the case managers thats a different story this place serves its purpose i never thought id meet so many kindred interesting beautiful souls God is working on this place hopefully the community will get on board thank u Monica aldana for helping me get here thank u MARIA NAGZI TAMMY PAM RHONDA AND ALL THE SECURITY GUARDS U GUYS ARE AWESOME GOD BLESS THE SHADETREE

Contact Grace community church in Boulder City, and ask to speak to Pastor David Graham. That place is paradise compared to this filthy shelter

This place is AWFUL AND DISGUSTING. There is mold all over the bathroom walls especially in the shower they don’t keep the place clean. The stuff is lazy useless and careless. The food is old and expired. They have bed bugs the staff closes the floors if chores are completed nothing about this place is safe for domestic violence victims. The gates outside are never locked so anyone has full access to the facility this place should be SHUT DOWN and elk the staff should be fired and rehired!!!

The mold has effected my son and I health. The staff is lazy and unprofessional and recovering addicts. The staff has no concern about the multiple deaths and health issues the clients are still suffering from. North Vista hospital treat women from the Shade Tree daily and nightly. The food is spoiled and out dated. Every one, I know had food poisoning.The donations are given to clients upon favoritism. New born babies are severely sick and need housing assistance. Shade Tree needs to be shut down. The staff is very rude and appear not to have any formal education. Clients are made to feel unworthy.

The staff at shade tree has helped me so much. Thank you all for your support. The ladies that work here do not get the credit they deserve. Thank you all.

I am worried about the mentality that you should be grateful to live in subhuman conditions just because you are at a crossroads in life. Staff take home and sell DONATIONS. Trying to get anything for yourself or children is damn near impossible, roaches in the kitchen crawling over everything we forget children EAT here. Staff take home select donated food items they want for themselves, I heard a staff member verbatim say she racks up in the donations basement. Staff members lie on residents have no formal domestic violence training or education so have no idea that their behavior is harmful to abused women and children. It is ran like a prison rather than a haven where you can get back on your feet, bathrooms with urine and feces and blood no toilet paper or hand soap out breaks of strep throat bed bug bites and pink eye plague residents and CHILDREN. It seems as if no one cares, this is a place to stuff the forgotten of society out of sight out of mind kind of thing. If this were happening in someones home child services would remove your children yet a place like this can operate under these conditions Im confused. They DO NOT HELP with housing it employment anyone I have seen with a job or a place to go had to do so theres which is why women end up coming back. I understand no place is perfect but to allow a place to get this bad is shameful. They only stress resident cleaning when they have donors coming to look at the place. Any other time there are no cleaning g supplies and you are not allowed to purchase your own. Ive seen newborn babies in this place something has to be done. No one is holding staff who get paid to steal and show up, accountable. People really need help bit you shouldnt have to live like less than a human being to receive it. I hope someone really takes a look at how the $ is being spent and that the program is providing the services they claim to provide. God bless all the woman and children who find themselves displaced and in need of help. I understand ❤

This place is so unprofessional. Staff and security are so rude. I literally walked in and the security was just laughing for no reason. I was waiting to be let in without saying a word and the security gives me this dirty look and says... Im pushing the button!! Then him and the other security start laughing at me for no reason. I thought he was going to ask for my bed number. How the hell do i know hes pushing the button. So the women are just as bad... Most of the staff is black and yall know how jealous women act. Laughing at the clients and judging them. And quick to threaten and kick you and your kids out. Most unprofessional place Ive ever stayed in in my life. I do not recommend them..i hate that i have to deal with this until my housing comes through... . Smh ughhh

This place is full of it. Staff can ego or power trip. They want you to be appreciative but treat you like inmates. There is mold in the showers, bed bugs, bad food that sits out in the sun all day after being donated. And the help they claim they will give upon intake is then handing you a packet with other so called resources. No one no matter life status should live under these circumstances. I will say Tania and D. Moss do there best but if you can find anywhere else Id suggest not to go here. Its like bad girls club meets 60 days in mixed with a phsyciatric ward.

Im not looking for an award or praise, but a little appreciation for donating a brand new item... its not like Im dropping off old used and beat up stuff... the lady on the phone was very nice though

I was told they had room for me and once I get there they didnt! Thats why I gave them a low mark

When I went here in 2015. I was scared where I was living at and I ended up here. I was there for 20 mins and I did not want my daughter in that environment . The bathrooms had toilet paper on the floors. There was poop in the showers. Where we eat at the floors were sticky and dirty. I also can tell that the staff members had their favorite ones, because I seen them let some get away with what they would not let others. I was so grossed out I ended up going back to where I was scared to live at because living there was better. Even to the next day I got attacked by them and ended up somewhere so much better.

I never been there before . I need a place for me and my two cats I have been in abusive relationship for almost 11 years and just recently I lost everything including my disability. The ALJ JUDGE said I was to well groom and to well spoken and I had to go and live with my boyfriend and I can no longer take it anymore . And I dont want to give up my cats . I have 34 days left in the apartment his mother rents for us and by then I hope I find a job and a place to stay and I promise I wont look back . But 12 years on disability and it was gone and I have more health problems then anything. Iam reaching out for help ..

They treat the woman well. They feed us and have taken time out of there day to care for people that dont know how to treat others nor even care for themselves. Thank you The Shade Tree for providing relief to the poor, homeless, fatherless, and more in a humans time of need.

Do not fall for the rhetoric and stock photos on The Shade Tree’s website in which the facility depicted as a haven for survivors of domestic violence and homelessness. This facility intolerably crowded, filthy, and the food was inedible to me. The so-called “advocates” are not there to support clients in any way, shape, or form. They exist solely to ensure clients follow the rules.

All I can say is its a waste of time to Donate they give us nothing...In order for us to get something you have to give it to us yourself.Someone from the News should go in undercover and see how they treat people.

They were there for my children and I ,I also was able to give back to them by volunteering and helping others. I had a good out come of support and ge

This place revictumizing the clients. If your working you get write-ups, if youre get sick you get write-ups, they have thrown people out that are wheelchair bound rules state if you get 5 write ups you get exited. But some people only get 2 and they will put you on a contract that says if you get a write-up after signing you will be exited in 48 hours. Sounds pretty fair indeed this place should be nickname the shadytree. Your not allowed to help other clients with information about work/ jobs, therapy or housing help because most places are going to ask your name number and address even if you willingly give this its stated by staff facilities that it will be breach of confidence and That will get you exited. Mainly because they claim to provide similar services to their clients help with getting jobs once a week group therapy and help getting housing. The security are creepy they are suppose to state when a man is on the floor before entering female dorms or floors where they are being treated clinic on 3rd floor. Staff are rude cursing at clients and constantly threatening them writeups if they dont like you or your children. The list go on and on. Mentality stressful environment. Could be a good place if had better management off staff that actually wanted to help not hinder the clients staying there.

Get some help, get helped or help some one out. This place means well.

Honestly when I first got there I was very disgusted at the conditions and the treatment by most of the staff. Im still disgusted at the conditions of the bathroom. My daughter caught food poisoning here and also had a seizure here, but I will say that Dmoss (worker) is amazing. She knows how to treat and deescalate situations really well. Thank God for people like her who work at this place. I still think this place in unsanitary, and the food at times are very disgusting. They put on amazing events for the kids. Not sure if it is just because the holidays, but my daughter has gotten many gifts and the bless fest at calvary chapel was amazing. You just have to lock up and hide all your items there are many thieves and jealous woman here. The showers have black mold. I cant believe they still think thats okay for woman that have already been put through so much. But it is a roof so Im appreciative that me and my kids are not in the elements. Im got sick but Bonnie the doctors on the 3rd floor is amazing and is on her stuff. She gets your meds quickly. Love her. I had to rewrite my review because after 2 weeks of being here Ive learned to love a lot of the workers here and a lot of the women here. God is good. I just pray that they do something about the bathroom, showers and most of all the way some woman are being treated by the staff. Its not jail. Its suppose to be a place to regroup. Some of the staff need to understand more about being a domestic violence victim before working here, and they definitely need a janitor and better cleanliness. Ive made a lot of friends here. I love when woman can get together and empower each other. Some of the classes that they make us attend are actually amazing and worth coming to. The security is rude. But there is one who is amazing and I look forward to seeing him every time Im coming in because he reminds some of us that there are still good people out there, and doesnt treat us like we are being revictimize like how you feel when you use the restrooms or the showers, or eat at lunch. The lunch manager and I have spoken at first she came off to me a little rude, but she had a talk with me after reading my review. She is a sweet person and genuinely cares about some of the ladies here, Im thankful for her. I wish they did a little better for the women and children there. It doesnt take much. There is a gang in there consisting of about 5 girls, they volunteer a lot so there not removed when they act stupid. Ive watched them bully so many and so many of the advocates has witnessed it but they still there strong. I chose to leave the program, because I felt me and my child was unprotected.

They kept all Christmas Donations from us. .The director stole millions from the company or I think it was alyssa!this place is :greedy..

This place treats women and children terrible. A woman had a seizure and the staff just stood there and watched. One of the women living here had to call the ambulance. The food randomly gives everyone food poisoning. The building is in horrible condition, close to unliveable. Mold in every shower, bed bugs and staff theft. The staff holds resources and information from the clients to slow them down and keep them here longer. They only allow visitors and volunteers into certain areas on certain days at certain times. The people working here lack compassion and arent really people oriented. I saw them put a woman with a new born out on the street in the middle of the night. They get millions in CASH donations year round and claim they have, limited resources. I saw a huge donation from Platex including so, underwear, tampons and bras. When the volunteers started handing them out to the women in the shelter, the staff quickly stopped them and the entire donation disappeared the next day. I dont know who to report this place to or if they can be reported but something needs to happen before someone dies again.

This is a joke hateful ass dogs working there. They making a living off of the poor but hate them. Dont even take a Rat there he would be insulted. Greedy ass low life bigots !

Called for a safe for the night after a domestic violence altercation and they said I had to come in for an interview the next morning, i don’t know where else to go I’m scared and alone

I tried going for intake last night. The security guard yelled at me for signing on the wrong clip board and said it was my fault because I didnt read the top of the sheet. Sounds like my abusive husband. Everything is my fault because Im stupid.Then I waited in an ugly, smelly, cold room for an hour with very little contact with anyone. Abother intake came in and 10 minutes later, they took her in. I was humiliated aND wentertainment hone to my abusIve husband. Youd think a womans shelter would have more compassion.

Went there waited all to be told that theres no more room. Never got a spot.got a kid with me.and this sucks honestly....... And the phone number to this place is not working rn due to renovations in the building the lady said.

My daughter n fiancée. TO plump

The staff are racist to white people! They claim they have no beds and make sure to put white people in the streets!

Womens Shelter for domestic violence and they house your pet

Never any open beds there when u need help!!

This shelter need to be shut down asap !!! .Its the nastiest disgusting shelter. I ever seen !!!Please do not come here! Seriously Ill rather be on the street .then coming to this god forsaken shelter.

If I could give this place negative stars, I damn sure would. There’s a reason why they are called the shade tree...

ALWAYS FULL, PARTICULAR ABOUT WHOM THEY HELP.

Great place for homeless to go

Blah

The shade tree is a very special organiation, they are geared to helping women and children in need of shelter and protection from domestic voilence and economic issues

First time I stayed there it was ok. The next time I needed to, I went in daily for a month and they never had a bed for me. They were blatantly discriminating against me.

Horrible place still have nightmares wake up at 2/30 am for fire drills

Has bed bugs old food smelly water and dirty bathrooms dont come here if your homeless your better off sleeping in your car or find another shelter like catholic charities are good

Not a place to help you get on your feet didnt help me with housing the food their was not up to date

Because we helped so many people here get their lives back together housing employment.

Corrupted . so sad 😭

Shade tree is not a good shelter at all they steal the donations from amazon as far as the dog food and other donations they get every Tuesday and sometimes if they get to many donations they throw it in the trash I would never recommend anyone to stay are even donate To them the chef Feeds these people outdated food some of the workers are VERY VERY RUDE this place is so disgusting that the health department has been there several times regarding the food and not to include the bed bugs and the mold that they have in that building This is by bar the worst place every THE NAME SHADE TREE GOES WITH THIS PLACE OF BUSINESS THEY ARE SO SHADY

They really try to help.

It help me in my time of need.

The most racist place on the planet of America