Ordered a few prints from here to hang in my room and they really went the extra mile! I spoke to myles initially who assured me that I was in good hands and that I would be updated. He was so polite and easy to talk to! Then I was passed along through the channels to Jennifer who was responsive, and helped me. She told me my graphic would come out blurry the way I sent it and worked with me to make it come out crystal clear. She was so sweet! I called in because I lost my tracking number and got John who looked it up and was able to provide details on the eta. Overall everyone was polite, helpful, and knowledgeable! You can tell they love their job because even though I had a million questions they were able to answer them quickly and without hesitation. There was never a hint of annoyance in their voice either, which is rare these days! Thank you all so much! I love my prints!

Very poor customer service. They have strung us along on 4 products that we spent roughly $9000 on. They are all less than one year old and have all broke in 2 different ways. Crystal does not return calls or understand our concerns. The quality of what we paid for is very poor. We will no longer be doing business with this company.

We have been using SD Sign Company for some time now, and I used to recommend them to a lot. The products have been fine up until our last couple orders. We had serious issues with the last 2 - 3 items that negatively affected our largest and most important show of the year, so I contact SD Sign Company for a resolution/reprint the products. The customer service is unacceptable. It is absolutely terrible....extremely terrible. It has been over three weeks and I am still waiting for a response/resolution. I have followed up multiple times with no avail. The response I received from Rae was that my request was not urgent, so SD Sign Company management has not gotten back to her. Wow. Well now Ive put a deadline on it, since we now plan to take the products to two international shows. And now I do not get any response. I will continue to follow up until this is corrected. We paid a lot of money for subpar products. This is a terrible way to treat customers.

Disappointing service.I ordered a banner from here through my designer. We promptly recieved a great looking product, but the banner was for another companys order. I notified everyone involved right away and expected a quick resolution.As a small business owner, I believe that customer service makes lifetime clients. I was very disappointed in the way that San Diego Sign Company handled this error. They notified us that they would send a new image for me to manually replace in the hardware. Im happy to not waste parts of production. However, the inconvenience for me to set it up (and possibility that something may tear) as well as the additional week long wait time for our use feels like it ought to be compensated with a discount or rebate. If not for me, at least for my designer sending business to this company. Its the thought that counts, and reparation for their error. Instead, they made their error my problem and time to deal with.

Would be a repeat customer had I not spoke with a very condescending sales rep who couldnt wait to get me off the phone and even made fun of our company being from New Hampshire. Absolutely floored someone like him works at this company. We lost faith in this company and will not be doing business with them again.

Great products, terrible customer service.Ive ordered dozens of signs and displays from SD Signs over the years (spending 10s of thousands of dollars) and have always enjoyed their prices and high quality products. Recently, they shipped the wrong banner to a client of mine. They said they would send her the correct printed graphic, but my client would need to disassemble and replace the old one.I asked them to send us what we ordered, a fully assembled banner in the hardware, and they have refused multiple times telling me they have done what their policy requires.Any business that holds their policy over their customer is not worth working with. They made my choice in them look unprofessional to my client and were rude to me. They have lost all my future business.

Have placed quite a few orders with them and trust me they are cheaper for a reason. Went to place a last minute order for a large quantity of displays. Spoke to 2 employees who assured me that if I had my artwork in by 12p cst there would not be a problem completing them for a Friday overnight ship . After 3 attempts at trying to confirm a shipping price I was then told they would no longer be able to handle the job. I had to then tell my largest client that I was no longer able to complete the job after confirming that it would not be a problem. On another note watch out for your double sided printing as it is quite a shear print and you can definitely see the other side graphics... Will no longer Be using WS DISPLAY also known as San Diego Sign Company.

Excellent sign store with a huge variety of products and materials. Top notch staff and a great experience all around!

Purchased many displays from this company over 10 years. Purchased the 20ft EZ Tube display last year. First design was made incorrectly. They sent a new replacement. Used this display ONE TIME and the ink bleed through and stained the fabric. SDSIGN promised to replaced but than declined because it was 2 weeks past warranty. No problem we understand. Sell defective product and do not stand behind poor quality workmanship. Just lost our business. There are too many other companies who sell these types of products for less.

These are truly professionals with all of the required resources in house, highly recommended and at the right price to beat.

Nice company. Staff is great and goes the extra mile.

Unbelievable place! Highly recommend them.

All of your promotional needs will be met under one roof!

Helpful friendly courteous and kind

Busy store