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Carlisle Self Storage
1910 W Trindle Rd, Carlisle, PA 17013, United States
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Carlisle Self Storage
Comments
Ma
Review №1

These Guys are fantastic! Our former space had burned down and we were in a spot! They are a little more expensive than some but the space and management make it a bargain!

Te
Review №2

Ive dealt with many storage businesses and this storage company is clearly the best. No competition. Mackenzie and Melissa have made it so easy to run my business. From the first day I called, then signed up for a unit and used it frequently, Mackenzie and Melissa have been professional, knowledgeable, so helpful and friendly. Totally recommend this joint. Thank you for your help!

Ma
Review №3

Courtney and the rest of the team is the best, they always make time to answer questions comments or concerns. They even kept me in mind when the unit i needed was not available and reached out once it was.

Sc
Review №4

This is the third storage unit I have used here and I’ve always had a great experience.

Lo
Review №5

Love the fact that it is gated and has security cameras. I feel comfortable storing my things here. I also like that you have access to your storage items 24/7.

Ry
Review №6

The customer service was top notch. Had my name on the waiting list and was contacted with in a week and they were very diligent with getting back to me. It was nice and they actually have a personality here, which goes along way. That is for everything!

Li
Review №7

Great customer service, the process was really easy and fast.

To
Review №8

Great service. Melissa and Mackenzie are both knowledgeable and professional

To
Review №9

Available units, small to large, boxes, locks, service and more. This place is in a great location, good staff, and fair prices. There units are pretty good against the weather but Carlisle had a flood the other day and my unit saw some wet floors. Compared to the weather outside, the unit did pretty good. Plus, it was not a climate controlled unit anyway.

Ch
Review №10

Reserving a storage garage was effortless. The staff in the office were very efficient and fast. Great experience.

Ro
Review №11

Great service. Always helpful and very safe

Gr
Review №12

Over all a very nice experience this past weekend renting at this location. Mackenzie was very helpful in the process of me securing my storage unit. The unit that I selected will hopefully be what I need at this time. If not I’ll upgrade to a larger unit. Thank you for the professionalism that’s a treat that’s hard to come bye these days 5 stars......

am
Review №13

I go in and out when I need something its open24/7 its close to me and I have never had any problems

Au
Review №14

Very friendly staff. Storage units are very clean and a well secured area. Prices are very reasonable. I was very surprised. If i ever need storage again I will return again. Job well done. Thank you.

As
Review №15

The staff is very accommodating and was able to get us an additional storage unit when it was needed.

Br
Review №16

Very understanding with situations. Wish some areas had wider access for larger moving trucks.

Mi
Review №17

The staff is very very friendly and helpful. I would definitely recommend to friends.

Fr
Review №18

These ladies are great!!! Thank you Mackenzie and Melissa!!

Ke
Review №19

It was amazing how easy the reservation and move in to the storage was!

Th
Review №20

Clean and neat. Management pays attention to detailExcellent experience. Need Porto-Potty

Br
Review №21

I moved in during quarantine, and therefor had a bunch of questions as I was moving in. I literally had to call the manager about 5 times on the day I moved in; she was so sweet, helpful, and patient (God bless). This is a great place, with good prices.

Ri
Review №22

The manager is the greatest, very knowledgeable and helpful. The facility is easily accessible and very clean. Prices very competitive. Highly recommend this facility.

Ke
Review №23

Service by manager is excellent..very thorough..KEN

S
Review №24

Brand new to the area, I came in right before closing time with the relative equivalent of a storage emergency for my motorcycle. Mackenzie was pleasant, quick, thorough, and thoughtful. She took great care of me and even took the time to provide some insight about the local area. Shes great!

Jo
Review №25

Stored some office furniture until we had room for it at our office. I forgot to provide my own lock, but Manager, Rick, was kind enough to provide one for me. Reasonable rate. When we removed the furniture, it was in perfect condition, just as we left it.

Ti
Review №26

Friendly staff and easy access.

Ze
Review №27

I am currently looking to rent a storage unit in the area soon and I have called or stopped in at most of the facilities around the greater Carlisle area. I have to say that when I choose to rent a storage unit I will most definitely choose this facility due to my contact with the manager, Rick. He was very welcoming and friendly and made me feel like family from the moment I walked in. The property appeared nice and the prices are reasonable. I look forward to renting a storage unit there soon.

Co
Review №28

The customer service is super! I called to see a unit almost st closing time. The woman wa so kind and patient with me. She even gave me her cell phone number and was willing to come back to let me in when I got there. Above and beyond the call! The units are clean, and the prices are very reasonable. Very satisfied with them!

Je
Review №29

The rates are great and I had pleasant interactions mostly with the staff. We were able to pay on a later day each month in alignment with our paydates/storage unit opening. I mostly felt like our stuff was secure, except one evening when I forgot my code I was able to get into the facility using the walk through door that was left unlocked.Our biggest let down was in finding MOLD and MOUSE POOP amongst our belonging this weekend after we emptied our unit. Anything that was touching the cement is ruined, as it is now covered in mold. We were given a nice packet of information nine months AFTER we put our stuff in storage with more information as to how to store items effectively, but that was obviously too late for us. This was our first experience with storing items and I was very apprehensive about loss, but was told by a staff member that they hadnt heard of anyone having previous problems. (I am unsure I believe this now, as it seems like there just isnt a moisture barrier under the concrete, so there must have been loss before us...) We also were just asked a month ago to provide a copy of insurance on our items, which was never asked for or discussed initially, so I believe that we cant be the only ones paying hundreds of dollars to store items we have had to now throw away.Our overall experience was disappointing. :(

sa
Review №30

I feel well taken care of and couldnt ask for a better storage!!! It is super clean, parking available, and good location! I would recommend Ramona and the staff at cubesmart to anyone I know!

Ja
Review №31

Great staff, easy process.

Sk
Review №32

I inquired about a rental unit and contacted the manager Rick. He was very helpful in explaining the contract, showed me the unit and answered all my questions. Clean, well maintained property. Would highly recommend.

Ja
Review №33

Rick is great and I have two storage there. I use one for business one for personal. There is a elder gentlemen he just dont know what he is doing. His customer service skill is zero. I have done the math for him how to calculate my change when I pay. He has a bad attitude not to mention racist. Also one I was suppose use my storage and doors were lock I couldnt get in. They choose when to be open. Im taking my business else where. Please save your self a headache and dont go there.

Ha
Review №34

Great place! Wonder manager!

Sh
Review №35

Mackenzie was sooo nice and very helpful. I received quick and efficient service, she thoroughly explained everything, overall great experience!

Jo
Review №36

Great location, friendly staff

Ke
Review №37

Very fast at responding! Great location... very knowledge... thank you!

ty
Review №38

Very nice and professional. Were so grateful for their service, and will definitely use again if needed. Thanks, Carlisle Self Storage,!

Jo
Review №39

Very helpful and curiosities

Ch
Review №40

Unbelievable easy access

Ja
Review №41

Great service! Been using a unit here for years. Customer service goes above and beyond! Always a friendly face.

RI
Review №42

The owners of the facility strive to satisfy all tenants and staff to assure that their experience at Carlisle Self-Storage is a good one. They are truly good guys.

Je
Review №43

Superb customer service that goes above and beyond what one would expect!the oewner helped me a few times and he is great, very funny, polite and a pleasure work with!

Eb
Review №44

Love this place better then uhaul.

Mi
Review №45

Excellent service. clean and convenient

Je
Review №46

The facility is clean, the staff is friendly and I never worry about security. Definitely recommend.

Lo
Review №47

Fabulous! A free standard lock just to give a review! Thanks!

Je
Review №48

Signed up to rent two storage units through U-Haul. Called to make sure they had the reservation and they did get it. Showed up on the day of the move with 2 U-hauls and the gate was wide open. I knocked on the office door and no one was there. The sign said they were closed and would return. The hours of operation stated they were open until 5:00 PM and it was 2:00 PM. I called two times and left a message with no response. After waiting about an hour I had to find another storage facility. Would never recommend anyone taking their items to this place especially after seeing the security gate was wide open and the office was closed.

Jo
Review №49

Great service. Mackenzie was awesome !!! Definitely recommend.

DJ
Review №50

If you want an affordable service that will store your stuff with amazing customer service come here!

Lu
Review №51

Cheapest in town yes. Clean and dry......No! I complained about water seeping under the door and also dripping from the roof. After months of being aware of the problem the new owners have done nothing. They have renters insurance pamflets the guys behind the desk pointed to saying there was nothing they could do. The parts to fix the problem are on order.

As
Review №52

Friendly and knowledgeable staff! In and out in no time with my new unit!

Ia
Review №53

Fred was an awesome guy to work with. He took care of us!

Te
Review №54

Clean, organized,great price! Come see Mackenzie yall

Se
Review №55

You really cant beat rates. Very good staff with indoor and out door storage units.

He
Review №56

I rented a storage shed in late May from Stor Mor storage. After storing a few boxes for less than 2 weeks, on May 28th or 29th, I ended my month to month contract with Stor Mor, signed the release papers, and removed my items. I was advised then that I would be receiving a check in the mail for my security deposit. After 1 week of waiting for the check, I called Stor Mor and was advised by the manager or assistant manager that this process takes up to 2 weeks since Stor Mor sends the paperwork to their accountants in Enola (I believe is where is said they were located) and the accountants cut the check to me. After waiting the 2 weeks, the beginning of week 3 (Monday) I called and spoke with the manager again. He apologized but said that there was nothing he could do, that it was up to the accountants, but that he would call them and then call me back. On Wednesday or Thursday of the same week after not receiving the call back as I was advised I would receive, I called and spoke with the woman that signed me out. I asked for the owners information since her or the manager was unable to assist with this issue. I explained the ongoing situation and she advised that she would have the manager contact me. I told her that I was already waiting for his call and that I had spoken with him earlier in the week. On Friday 6/19 I received a call from the manager advising that I should receive my check that day if I had not already received it. As of today, 6/26/15 I have yet to receive my security deposit back. Ive made several more calls and left messages however no one has called me back. Today is 6/29/15 and still no security deposit. Ive now submitted a complain with the BBB.

Vi
Review №57

Helpful people pleasure to work with

st
Review №58

Wonderful place, quick, Mackenzie is so helpful!!!

Et
Review №59

Nice and easy good price

di
Review №60

Personal, honest and great service.

Pa
Review №61

I can always count on a smile from Rick when I stop by in the morning, or from George in the afternoon. They will do whatever they can to help.

jo
Review №62

GREAT

Da
Review №63

Nice staff

Ch
Review №64

Great service

ma
Review №65

The price

Information
53 Photos
65 Comments
4.4 Rating
  • Address:1910 W Trindle Rd, Carlisle, PA 17013, United States
  • Site:https://freedomstoragemanagement.com/carlisle-pa-17013?utm_source=local&utm_medium=StoragePug&utm_campaign=puglocal
  • Phone:+1 717-243-7867
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • Packaging supply store
  • RV storage facility
  • Storage facility
  • Warehouse
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–3PM
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