Thank you Grassroots BMW. Your staff was friendly and very knowledgable. The maintenance was done on time and the price was reasonable. The maintenance accomplished was a safety recall plus new tires and a 68K service.You and your staff was a solution to with the local BMW dealer in Memphis. From now on I will be bringing my bike to you for any maintenance that I may need done. Thanks again.

I just bought a R1150R from Springfield,MO. On the road back to TN, rain pours down without mercy. Hands drenched in cold water, barely movable. However, I’m so fortunate that when I stop by and search any motorcycle store nearby, I found Grassroots BMW. I bought a pair of waterproof gloves there, and Hank helped me installed the wire for my heated gear to keep my balls hot on the road. In addition, Hank also helped me taped up the wires exposed out of rubber protection. The owner Dave is a kind person. Brian is also very helpful and cordial.I really appreciate what Grass Roots BMW has helped me, or I wouldn’t have made my road back to Nashville in one piece riding on the rain.Shout out to Brian and Hank. Thanks for all the grace y’all gave to me. God sees it, y’all be blessed.

Great shop! My husband stopped for a throttle issue and they got him back on the road very quickly! Great service!

Great staff, theyve made a customer out of me. I recommend anyone with the itch to ride to go talk to the guys at Grassroots.

Great service, I was able to get 2 tires replaced on the rims in a short notice. Dropped wheels off, went and got some early dinner and they were done by time we got back. Only 3 bmw motorcycle dealers I believe in Missouri. Nice to have a dealer so close.

Good friendly guys work there

CALLED FOR INFORMATION ABOUT A KICKSTAND PROBLEM. GOT THE ANSWER I NEEDED. GREAT HELP.

Worth driving almost 2000 miles round trip to buy a 23 year old used bmw r1100rt/p. Josh was outstanding in everyway. Small dealer in a small town but provided world class service. As they help me load the bike onto the truck for the 985 mile trip home I had to remind myself that I didnt buy a new 25k new bike. Thanks Grass Roots BMW. Brian the shirt fits perfectly. Ill definitely be back!!!!!!

Great experience. People are always friendly and willing to help. Service dept. is fantastic. They service all makes of motorcycles. You cant go wrong here.

I was on a road trip to Branson MO from PA & got a service light enroute. I dropped into Grassroots BMW & talked to Brian about it & looking at my now ‘borderline worn’ rear tire on my GS. Their guys took care of me and had me on the road with cleared no fault reset & new rear tire within an hour. Thank you for the fast friendly service on a Friday morning 😃👍

THESE GUYS ALL ARE THE NICEST PEOPLE!!! Hank fixed my bike up and Andrew made my appt over the phone for me. After my experience with other dealers and this one.. I’ll be bringing my bike here for everything and I live up in St. Louis if that says anything!

I bought a 2011 BMW 800 ST from Grass Roots BMW. What a wonderful place to do business with. Customer service was spectacular. Brian Thompson was my salesman. He even ran my jacket by my work here in Cape on Monday when they are closed. I can tell you that this is where I will be buying my next bike, again. I live in St. Louis and work in Cape. You won’t find this type of service in St. Louis. Keep up the great work.

On spur of moment bought a motorcycle, next day when was supposed to pick up my bank had put a hold on my checking account. They were cool and gas e me 90 days to same as cash. In meantime I researched the motorcycle and realized they gave me a very good deal.

Excellent local business! Friendly, helpful staff. Very professional, and very knowledgeable. Spent hours patiently helping me with a supermoto conversion that turned out to be exactly what I wanted. Definitely recommend this place for all of your motorcycle needs!

I have been a customer of Grass Roots for over 20 years. I have always felt they appreciated me and went above and beyond on sales and service. As for the bikes, I have had good service from the three BMWs I have had. Two of them have had about ten years service each and were as solid as the day they were purchased less the usual scuffs and road grime. If you are interested in a BMW you should check them out.

Awesome people and awesome dealer set up, got some of the nicest bikes and some of the best deals Ive ever seen at a dealer period. Everyone will stop whatever theyre doing and will talk to you for whatever reason, will let you sit on the bikes, and theyll give you a guided shop tour around their shop and facility. If I didnt live in St. Louis Id most certainly be here more often to chat with these people and possibly buy a bike from them. Go the extra mile and go to Grass Roots!

Great service, parts and gear!

Went in for a 6k service and to have a few parts installed. Both departments went above and beyond to get this done promptly and at a fair price. They even overnighted a part so that I could continue on a cross country ride uninterrupted. Highly recommend grass roots.

I will forever go to bmw for anything I get done on my bike that I can’t do myself. These guys do great work and for a good price unlike most motorcycle mechanics. Also,Customer service at this place is amazing,really made me feel like I was their only customer.

I liked Grass Roots when I lived in TN and now that I live in TX I still chose Grass Roots but go online. Great service, very fast.

Its totally awesome especially Hank

A really good bunch here. Made the 1800+mile trip worth every mile.

Only place my cousins n I go to for our motorcycle needs. Deff recommended

Brian was very knowledgeable about BMW and service department was very helpful

Great staff. They REALLY try to accommodate all you needs.

Best BMW shop ever! Im picky and theyve kept me a loyal customer since 1996!

In for a check up and new tires. Courteous and friendly staff!

These guys and gals take care of you. Doesnt seem to matter what kind of bike you ride.

Great place to do business with and staff are top notch.

My part was shipped promptly and well packaged

Great place in old town Cape. Great bikes-new & used. Service too.

Love the bikes.

Great as usual

Very helpful staff, clean.

Super friendly and extremely competent.

Fast and affordable

Nice bikes

Very professional.