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Frank Lamparelli
1026 Turnpike St, Canton, MA 02021, United States
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Frank Lamparelli
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Jo
Review №1

I have been a customer of Frank Lamparelli Oil for more than 15 years. They have installed, serviced, and maintained boilers at 2 of my properties, and furnish the oil for both. Recently, Lamparelli installed an air-conditioning unit for me.Lamparelli is an efficient and reputable company with excellent customer service. All staff are personable from the receptionists, billing, oil to service! Even paying my invoices is a delight! If you want a company that cares about you as a customer and will deliver on what it says...then you need to hire Lamparelli Oil !

Je
Review №2

If I could give a higher rating I would! When it comes to customer service it doesnt get any better! whether its routine maintenance or an emergency issue they have always been extremely helpful and understanding! I have been a customer for over 6 yrs and its been great!

Ar
Review №3

My AC unit stopped working in the middle of the first heat wave of the season. I called this morning and they showed up and did the repairs. I appreciate your efficiency. Its nice to know there are companies like this that you can depend on.Thank you very much!!

Ir
Review №4

Had an existing gas boiler replaced and am very pleased with the professionalism of all the workers. Everything was well coordinated - from people who took old boiler away to the timing of the electrician. Did have a small issue that was resolved by tech Richard. Would highly recommend

Da
Review №5

A Christmas day experience....found water on my floor,called Frank L and hooked me up with a tech...suggested it was time to think of replacement....Bill Miller came the next morning to provide knowledge and suggestions....no high pressure sale....went along with techs advice....replacement went without a hitch....the crew that varied at times from 2 to 4 guys worked without a break from 8-5....couldn,t be more pleased....have been a long term customer.....The Lamparelli family has been nothing but dependable and loyal to its customers...

Bi
Review №6

First and foremost I would highly recommend Lamperelli oil .!!! We’ve been using them for many years..most recently my wife had noticed an oil smell in the basement and they immediately came out to look at it and found a pin hole in the oil tank...bill miller had given us a great price for a new tank and install...a week later a new tank and extremely professional service as always...thank again for all you do and provide....

wi
Review №7

This company exceeded my expectations! Honest, knowledgeable, reliable and a pleasure to work with!

Sa
Review №8

We hired Frank Lamparelli Oil Company to install a new boiler and water heater. Rick and his partner were very pleasant and did an excellent job from arrival to departure. I highly recommend them should you have a need. Thank you for the nice job and cleaning up.

Ti
Review №9

Weve been happy customers for over 20 years! The service and support is tremendous. We recently had Lamparelli install a brand new furnace and hot water heater in our home, and it is gorgeous. I never thought Id say that about a heating system, but compared to what we had, the new system just looks fabulous and you can see the expertise and professionalism in how things were done. They were super helpful during every step of the process, and I couldnt recommend them more highly!

Ko
Review №10

We have been customers of Lamparelli oil for about 20 years. Their customer service is unparalleled to anyone else. They are all about their customers. They are willing to help in any way they can. When we hit hard times about -0 years ago, they were willing to keep service going. They help us map out a payment plan, but they never said no to delivering our oil. We also switch from our propane supplier to them. Gail and Mike are amazing. When I call to speak to fail, it’s like calling a friend!

Ma
Review №11

EXCELLENT customer service. Every time I call with a question or a concern about my heating system, someone comes out same day to address the issue. They are extremely knowledgeable - always able to fix any issue in one trip.Having someone dependable when it comes to heating - especially in MA - is priceless.Highly recommended!

Jo
Review №12

Loyal customer for over 20 years. Reliable., professional and competent. Ive used other fuel companies in the past and they dont come close to the level of service or honesty that Ive received

Je
Review №13

The people at Frank Lamparelli are great. We switched a few years ago when we were low on oil and our previous company said they would not deliver unless we shoveled the 4 feet of snow from the street to the side of the house where the oil would be delivered. Lamparelli oil delivery came out and just walked across the snow with no issues.We also had an issue with a strong oil smell near the furnace but could not find a leak. A technician came out and was able to determine and fix the issue in very little time.I highly recommend Frank Lamparelli for anyone looking for an oil company.

Ki
Review №14

Ive been with Lamparelli oil for 10 years now and I must say the service has been awesome. If I ever had a problem they would send Rich out right away. I recently had a new furnace installed by Rick B, Jose and Ruben. Not only were they professional they were polite, patient and answered all my questions. Ruben also went as far as moving my emergency switch to a different location in case of an emergency. My new furnace is running great!! I highly recommend Lamparelli oil for the heating services for your home.

Ja
Review №15

We bought a home in 2019 and were shopping oil companies. From the start, Frank and his team were extremely professional and service oriented. Phone calls are answered by actual human employees of the company. Questions get answered. Oil gets delivered...very happy.

Al
Review №16

I have been a customer of Lamparelli Oil for 25 years. Their service has always been reliable and top notch. Any issues with our heating system has always been quickly resolved. I highly recommend them.

Ga
Review №17

The are awesome! I have been with the company since I bought my house over 13 years ago and they are reliable and have a great service. Everyone is very nice and they go immediately during emergencies,.

Da
Review №18

Had some difficulty with this company. Serviced a coolant leak in my AC, charged me twice for coolant injection before telling me the condenser needed replaced. Add $2300 for a new condenser, and the problem wasn’t fixed. coolant still leaks from system. When they replaced my condenser, they left no paperwork or product information, etc., and wouldn’t provide it to me when I asked for it. Nice customer service staff, but very bad customer service. Work was done promptly and cleanly, but obviously not to my satisfaction.

As
Review №19

My husband and I moved to the East coast last year and this is our first experience with oil heating. Steve was my contact and was very patient with helping me get my account set up and explaining to me how the deliveries and heating system works. Thank you! Would recommend Frank Lamparelli.

Pa
Review №20

When we were on the brink of disaster, Lamparelli Oil came to the rescue! During our regular maintenance visit, the technician discovered a leak in our oil tank. And of course we had just had a fill. Within seconds, he had Frank himself on the phone. Within hours, they were able to pump out and replace our old tank. When they were finished, you couldnt even tell they had been in our basement. We will be forever grateful for their attention to detail and always speedy response.

Am
Review №21

We just moved into our new house on Xmas Eve 2005 and we had no oil. Called a few places and Lamparelli was the only one to call us right back even though we didn’t have an account with them. They sent the owner out right away who filled our tank with just enough oil to restart the system. Sent a full delivery out a few days later. They now have a customer for life.

Ca
Review №22

Lamparelli has been taking care of our heating system for over 20 years. Their service is prompt, their annual maintenance check is thorough. Our system is on the older end and it is still a well oiled machine (pun intended) thanks to the proper care and expertise given by Laparelli’s team.

De
Review №23

Very easy to do business with. Have had to call a couple of times for service and they have been very responsive with heat back on within 3 hours of the initial call. Techs are very polite and courteous as well.

Ke
Review №24

Been with this company for about five years and not once have I had any issues with them. Last year the furnace stopped working on the coldest night of the year I called the emergency number and within a few hours someone was at my home repairing it.Outstanding.

E.
Review №25

We have experienced great service with Lamparelli for over 15 years. Reliable, prompt, and available to assist anytime. A great company for your oil/furnace needs!

Na
Review №26

We have been with this company for many years. They provide excellent service whether it is inhome or over the phone. The office staff is most helpful when setting up monthly payment plans and reviewing all their options

Ro
Review №27

I switched my moms house from a large company to Frank Lamparelli Oil, and she passed at 95 years young and my wife and I stayed with Frank Lamperelli Oil. They are a local company with excellent dedication to service and detail. I have spoken to Mr Lamparelli and personally met Frank Lamoparelli at our house, we were getting a new furnace installed by his crew. We trust them completely, so much that when we need service we leave the door of our house unlocked and they come in, do the work and leave the house. I have been a customer for 32 years and will be for the rest of my life.

Ri
Review №28

Great service. I use for one off delivery requests, regular delivery service, and have used them for small fixes the oil system needs. Friendly, easy to get a hold off, and very responsive.

Er
Review №29

Ive been with Frank Lamparelli Oil for 15 years and have had many of there staff in my home for many different problems . They are always extremely helpful ,knowledgeable, diligent, and willing to help. And always get the job done. Highly recommend.

Da
Review №30

We had an old underground tank removed. Frank was extremely responsive and professional throughout the process. The job itself was fast, smooth and he made sure it almost looked like he was never there when he finished. A great experience for a stressful situation.

br
Review №31

The Frank Lamparelli Oil team is great. They are very responsive, skilled, and friendly. This is my first home that has Oil heat, so I was very glad that I selected them for my service plan and oil delivery!

Li
Review №32

Reliable is the word I would use to describe Frank Lamparelli Oil Co. Whenever needed you can depend on them to be there for you. I have been with them for 5 years, and never disappointed.

Jo
Review №33

Lamparelli oil is the best! I had a cold furnace and house one very cold morning this winter, they were out in less than an hour to restart my furnace and deliver oil! Thank you!

Ju
Review №34

Always focused on the customers needs. Willing to work with you when needed. Friendly staff, responsive and personable. John Zappi is great to work with.

Se
Review №35

Have been a customer for decades. Great service. Very attentive to our needs.

Ya
Review №36

Have been a customer of Lamparelli Oil for over 15 years. Has never been a problem or disagreement. Very consistent and reliable company.

na
Review №37

Frank Lamparelli oil is very reliable, when I first moved into my house 3 years ago, they were the only company who answered my call right away and delivered oil to my house the same day. I’ve been with them since.

An
Review №38

Excellent service !I have been with them over 20 years ,Always professional and reasonable with ratesI would highly recommendFrank Lamparelli oil company 👍

Ja
Review №39

Have used Lamparelli for over 20 years since I bought my house. Always responsive to issues including emergency calls. Never any problem with delivery or service. Highly recommend.

Mi
Review №40

Fast, quick and very reliable. The technician will take care of your house when the oil goes down.

An
Review №41

Great experience with Lamparelli . We use them for a propane tank that feeds our pool heater, and weve had nothing but professional, courteous service!

Ji
Review №42

Frank Lamparelli Oil has been there when we needed them.. including an eventful Christmas Eve! Friendly and knowledgeable staff.

LY
Review №43

Franks I was there for me when I needed to get a new oil tank. It was installed immediately and I received a discount that I didn’t know about. They did an excellent job! Also I was allowed to make monthly payments.

Ga
Review №44

Have been a customer for over five years for both fuel oil and propane and for all phases - installation, service and delivery. Couldnt ask for better service - highly recommended!

Ro
Review №45

Frank Lamparelli is always accomodating in any situation. We are very happy with their reliable service!!!

Ke
Review №46

Very responsive and great customer service!

da
Review №47

Lamparelli’s goes above and beyond to keep customers warm, safe and happy.

Ti
Review №48

Lamparelli is always very quick to come out when my burner requires attention, and I really never have to think twice about having enough Oil - they make regular deliveries & make everything super easy with an app I can pay my bill through.

we
Review №49

Very honest and reliable company, I will highly recommend them.

Ho
Review №50

I have been a customer for over 30 years. When most of my friends and neighbors consistently change energy companies chasing potentially minutes savings, I have been content knowing that whenever I had a problem, Lamparelli was there with a response and a solution. Customer service is paramount at Lamparelli and I think what distinguishes them from the competition.

-L
Review №51

We really like Lamparelli oil. They are very customer focused, and you dont have the corporate kind of red tape that comes with the bigger companies out there. Whenever we did oil, or service, they are prompt and knowledgeable.

Do
Review №52

Weve been with Lamparelli Oil Co for 25 years, and we would never choose another oil company... The employees are always friendly, and whenever weve had a problem, there has always been a quick response time, with a job well done.

B
Review №53

Used this company for an entire winter last yr with no problem. The second yr I became unemployed and decided to get fuel assistance from self help which thankfully I was eligible for. However, once this oil company got noticed of the assistance amount I was going to receive, I got a delivery every other week till the funds where done and I was then left with an amount due of over $600. It took me several months to pay due to my finances. I received the renewal for the assistance and Frank Lamparelli oil company would not service my house anymore due to their greediness. I would not recommend this company only for this reason. They DO NOT care if you are left without oil in the winter with no income. They will NOT work with your situation.

Ke
Review №54

Great company, very responsive when you need them.

Jo
Review №55

Great customer service, very responsive, with high quality care.

L
Review №56

They are always available for any issue and respond immediately

Cr
Review №57

Great job replacing oil burner and hot water heater

Jo
Review №58

Excellent and reliable service and deliveries.

Da
Review №59

Always quick and reliable Customer Service!!

Do
Review №60

Great local heating oil company

Jo
Review №61

Great customer service

ju
Review №62

EXCELLENT customer service!!!

Information
7 Photos
62 Comments
4.8 Rating
  • Address:1026 Turnpike St, Canton, MA 02021, United States
  • Site:http://www.franklamparelli.com/
  • Phone:+1 781-828-2477
Categories
  • Heating oil supplier
  • Propane supplier
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
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