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Health & Fitness Equipment Center
4915 Whipple Ave NW, Canton, OH 44718, United States
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Health & Fitness Equipment Center

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Ja
Review №1

Doug was very helpful and up front about certain equipment not in stock and the time it may take to come in. That being said he was open to explain all the models in store. He explained the differences about each treadmill and left it up to us if that difference was important.The delivery and setup was on time. The setup staff was mindful of our home and cleanup and took all trash.I would highly recommend and purchase future equipment from Doug.

my
Review №2

Ordered the Inspire M2 from Doug. Very professional salesman, with great knowledge of all equipment. Took the time to show us all the exercises that the unit is capable of ( about an hour of instructions). Let us know that his door is always open for additional instructions and information. Would recommend him to anyone that’s looking to buy a high end piece of exercise equipment. I’m an older guy (54) with not much gym experience (5 and 10k runner only) and he made me feel like this piece of equipment would be of great benefit to me. Thanks Doug

An
Review №3

Professional and very knowledgeable staff offering a wide variety of quality equipment. Reputable and established local business with excellent service support after sale. If you are searching for fitness equipment for your home or business, I highly recommend Health and Fitness Equipment Center.

Ch
Review №4

Joel Parks showed me FANTASTIC SERVICE and I will never go anywhere else. He found everything I wanted to buy, and he was incredibly knowledgeable about every piece of equipment. Highly recommend this place!

An
Review №5

So glad my wife found this place, we both workout daily and when they shut the gyms down for the Covid19 we scrambled to find a solution- She called and asked about treadmills and they had them in stock ( everyone else was sold out) so we went to the store and met Doug( super nice guy) he showed us around and my wife found her treadmill- they had it delivered and set up less than 24hrs later, we also purchased a Inspire FT2 and some rubber flooring to Build a gym in our home- Doug treated us very professional and had ALL the answers to our questions- we have since been back to purchase more equipment and got the same professional service - I highly recommend them if you are looking to purchase equipment- we will never go anywhere else - thumbs up and a special thanks to Doug for all he did for us... definitely 5+ stars —Andy&Rachel Tomcsik

Jo
Review №6

I recently purchased two spin bikes, a Smith machine and some free weights. The store manager Doug was very helpful. He demonstrated various pieces of equipment and helped me and my wife make an informed purchase.I was very happy with the home installation. The guys knew the equipment well and were very efficient.The added benefit of having in home service if ever needed also gives me peace of mind. I highly recommend Doug and his team.

L
Review №7

Joel was very professional, friendly, helpful and informative. There is no shortage of high-quality equipment of all types. If you are looking for something low budget this is not the place to shop.

Ra
Review №8

Great experience and made sure I was taken care of. Doug was awesome to deal with.

Rh
Review №9

Doug was very informative to us on what equipment would suit our needs best. He never rushed us or just tried to sell us equipment. He genuinely cared about our health and fitness as we were setting up our own home exercise area in our home. I would recommend Doug and this store highly.

Bo
Review №10

I would highly recommend this place when it comes to shopping for your fitness equipment. I also cant say enough good things about the manager Doug. He genuinely wanted to see that I bought the equipment that best met my needs even if it was less expensive than what I was looking at.In the end I bought a great setup with a Precor Elliptical and Treadmill along with an Inspire M3 gym and rubber matting. Will I shop here again? Absolutely I will... Thanks Doug for your help.

Ti
Review №11

Doug is very knowledgeable and helpful. Will only go to him for fitness equipment.

Vi
Review №12

We recently purchased a Hoist Mi5 and rubber flooring. Doug who is a certified trainer, was a great help in advising us on what equipment to buy based on our goals. After getting everything setup, we went back up to the store and Doug showed us how to use proper form in doing our workouts and how to us the Hoist app. Happy with our purchase and professional sales support.

No
Review №13

Great place to fulfill your fitness equipment needs. Nothing but professionals here. Joel and Doug are experts in their field and know exactly how to make a customer feel taken care of.

Su
Review №14

Great service. Doug answered all of our questions. He explained the difference between the multi gyms and helped us figure out which gym would fit our needs. I will definitely be going back there for our next fitness equipment purchase.

Br
Review №15

We have always had great luck with this place, but this recent purchase was an absolute disaster. It took almost a month to get our elliptical working. According to service rep, the delivery department smashed the wiring harness on our elliptical while setting it up, causing a several week delay and several service calls to get it fixed. Delivery reps also saw we owned cats, and left door open, so we were stuck several hours trying to catch our cats outside. Service finally got it fixed, and nobody showed us how to use it and we were sent a users manual for a treadmill, not the elliptical we owned. It was just a lot of headaches. The sales staff was awesome, service was great with trying to get it repaired, but it was a lot of headaches this go around

Le
Review №16

I never have been into the store, I called for a simple question, and the manager, Doug was SO RUDE and said these exact words I cannot talk to you right now I am too busy excuse me? You NEVER say that to a potential customer or any CUSTOMER, he should have said I am currently taking care of a customer on the sales floor, if you would like I can take a call back number or have you on hold for a few moments, would that be okay with you? I would have gladly given him my number to call me back but because of his repulsive tone, unprofessional choice of words, and poor customer service I REFUSE to EVER give this person or store the time of day. Sorry Doug, if you hate your job so much and cannot handle taking a phone call, crawl into a hole and stay there because us hardworking people that actually CARE about helping others would love to get paid to talk with others and answer SIMPLE questions.

Ma
Review №17

I had a great experience. Doug the manager helped select the best equipment for me. He helped me to learn how to use the equipment on several occasions. He answered all my questions.

Te
Review №18

Doug helped with my purchase of my elliptical. He was completely awesome! He was very knowledgable and helped me make the right purchase that fit my families needs. I would strongly recommend him to anyone who is looking to buy fitness equipment.

Jo
Review №19

Doug is extremely knowledgeable and professional. Not only did he get our family into the right personal gym, he also designed a workout routine for our son and took the time to demonstrate the various exercises to us on two different days!

Sh
Review №20

Great service

Information
13 Photos
20 Comments
4.7 Rating
  • Address:4915 Whipple Ave NW, Canton, OH 44718, United States
  • Site:http://www.healthandfitnessohio.com/
  • Phone:+1 330-492-7773
Categories
  • Exercise equipment store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–6PM
  • Wednesday:12–5PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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