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Northwest Furniture Outlet
23300 S Hwy 99 E, Canby, OR 97013, United States
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Northwest Furniture Outlet
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An
Review №1

I placed order in August paying online when order was still not available for delivery in October I canceled order but had to travel to the store in order to get refunded 45 minute trip one way very inconvenient will not order online again they used to be awesome before pandemic.

Ja
Review №2

What a great place to buy furniture! Tammy was so helpful and easy to work with. Her knowledge and expertise made furniture buying a very easy and enjoyable experience. She went above and beyond finding just the right sectional and accessories. It looks terrific! Great selection of furniture and excellent customer service. Thanks again Tammy!

Co
Review №3

Come for the furniture but stay for the best customer service this side of the Mississippi! The office staff is great especially BJ. She was a huge help answering my million questions, and setting up my delivery. Shes just sweet as pie! She even weighed in when I couldnt decide between the adorable baby riding a horse painting or the adorable baby wrapped in an American flag one.And dont get me started on Jessica! What a gem! There must be something in the air at Northwest Furniture Outlet because I have never had a better customer service experience. You should definitely shop here!And in case you are wondering which painting I chose, the answer would be both. They go perfect with my new living room set!

Ch
Review №4

I like this Furniture Store . Very fair Prices. Family friendly Employees, that represent the business and products very well. I recommend at least checking them out before making a final purchase anywhere else. They also will take and dump your old furniture.

Ri
Review №5

Limited options for viewing daybeds. Helpful salesperson let us know if we found one on the website they would do the research to check availability. Have shopped here before, pleasant staff and service. Review submitted from a recliner purchased there.

Fr
Review №6

Open till 6:00pm Great service . knowledgeable people.nice people interested in get you what you want. Great selection of furniture.Reasonable prices.

Li
Review №7

Thank you Tammy!!!! Fantastic selection of furniture and beds! Can custom build also! Great store!

De
Review №8

Tammy was a breath of fresh air! We looked at numerous furniture stores with sales people breathing down our necks. She gave us the space to roam around but always gave us pertinent information for certain pieces. We bought here because of Tammy. I would work with her again!!

Sa
Review №9

Though my salesperson was on her day off, BJ was kind enough to give me the eta on my order. She was kind and courteous and truthful! Thanks so much, excellent customer service.

Pa
Review №10

Friendly staff. Wouldn’t call their prices “outlet” prices. Good furniture though!

Ga
Review №11

I just discovered this store. I heard good reviews...we happened to be looking for furniture and so we went to check it out. The sales staff are incredibly helpful and are eager to find what you are looking for. We purchased a sofa, loveseat recliner, and a large chair. We ordered the pieces and they were specially made for us. They arrived on time, were delivered and we love them. Now we want to find a kitchen table.

Mi
Review №12

They were very helpful in finding exactly what we needed and were also able to deliver and set it up for us. Thanks guys!!

Tr
Review №13

Went to look online for a bed frame and found the one I wanted. My friends went down to pick it up for me since there store hours are the same as most people who work. Come to find out that it needed to be ordered and i wouldnt get it until 2 weeks later. I have a new box spring and mattress coming on Friday, so 2 weeks doesnt work. Why doesnt their website show there stores inventory? If I had known it wasnt in stock I would have chosen one that was in stock but since there website cant provide that important information. Now I am getting a bed frame i dont want because I am stuck in a corner. I love getting this news in the middle of meeting and my phone getting blown up. Thank Northwest Furniture Outlet.

Br
Review №14

Very kind! Great customer service and amazing prices. Jen helped us out and she was super friendly and patient! We will definitely be back for more furniture soon!

Be
Review №15

Friendly service, made it easy to rent a uhaul.

je
Review №16

For weeks we looked for a counter height table and stools. To our disappointment we couldn’t find any stores that carried them. On a fluke we were passing thru Canby and decided to stop in at Northwest Furniture Outlet. We were greeted by Tammy and showed several options that were on the floor. To our amazement they had several and we were faced with having to make a decision. Tammy was very helpful and friendly, showing us the many options we could choose to complete our set. We ordered our selection and it was delivered to the store within a week. The customer service we received was 5 star. Thank you Tammy, we appreciate you and your efforts to meet our needs. Your the best!!!

Cy
Review №17

The sales people were helpful, but not pushy. Nice selection of furniture.

Wh
Review №18

Went furniture shopping today, happy I came here. Walked away with a new couch and love seat! Mike is amazing and from here on out I will only come here for furniture! Thank you so much!

Cu
Review №19

The store is clean, full of inventory and friendly staff to help meet your needs. Highly recommend this store!

St
Review №20

I brought a client to buy some chairs. We were helped with the right product and even an unsolicited discount. Over and over we come back because you treat us promptly and kindly. Thank you

Du
Review №21

Just found an awesome dining table after searching for many months. Staff are friendly and helpful. Dont hover like other places and respect your space. We had some freebies thrown in and that sealed he deal for us.

Ja
Review №22

This store has the best customer service! From management to front desk, they are top notch. We havent found our perfect furniture yet, but will keep looking right here.

Cr
Review №23

Good service coustomer.

An
Review №24

Fabulous!! Super clean, big selection, and a very friendly sales staff. Tammy showed us around and helped us find the perfect sofa. We will definitely be back.

Sh
Review №25

Great people and products. We loved our salesman!

Sa
Review №26

After searching high and low, at numerous places, various qualities of material, I wandered into Northwest Furniture Outlet. I was just looking for a good power reclining loveseat. Found a great deal on a high quality furniture piece, may be adding the couch at a later date. Free delivery was a plus also! I will be going back.

An
Review №27

BJ and Jessica are the worst customer service representatives ever. Do no shop hear.

de
Review №28

Tammy was so helpful and friendly, it was such a fun experience shopping for new furniture with her, definitely will be returning in the future

Pa
Review №29

This place is great, and the people here are awesome. We spent almost two weeks looking for a decent couch online and at other furniture stores. Almost everyone else either gouges you for the furniture itself or tries to overcharge for shipping and gives delivery estimates of at least 2 weeks.We went to Northwest Furniture Outlet on a Sunday, found a set we liked at a really great price, and had the set delivered to our living room on Thursday, at no extra charge for us.Id definitely recommend giving your business here, they treat customers well.

Jo
Review №30

Find Harry the salesman he will findt the perfect piece of furniture for you we will go Nowhere else

Ca
Review №31

Did not provide help until we were ready to go.

Ch
Review №32

We just picked up boxes but the place was clean. People were very nice and the furniture looked good! Maybe one day Ill get a new couch

Je
Review №33

This place is my absolute favorite furniture store! We buy all of our furniture here. Super cool people!

Ju
Review №34

Didnt have what we wanted but was so friendly that I had to give a review

Ke
Review №35

Tami was awesome.

Ka
Review №36

We love this place! The whole team works together to take care of their clients. Never feel pressured there. We have bought a mattress, bedframe, loveseat and dining table with them over the last 3 years. We recently went shopping for a new couch/loveseat for our new home. We shopped around at several other big name stores as well and came back here to the one we fell in love with! Mike and his team are amazing.

Da
Review №37

Very helpful staff. Nice furniture if youre not in a hurry to get it.

Ma
Review №38

It has a huge selection of couches. Unfortunately the one I found and loved on their site was not available until maybe September. The gentleman that helped me was great.

St
Review №39

Very nice, wearing there masks! They are helpful and gave us a great deal! They deliver also! Greets you with a nice GOODMORNING ! Great place to shop!

Bo
Review №40

We rented a Uhaul truck and trailer here. Checkin person was great and very helpful. Lots of support employees not wearing masks. Person that hitched up the trailer was not very informative about how to load the car.

De
Review №41

Dont even bother with any other furniture place; go directly to Northwest Furniture Outlet. After three days of furniture shopping in Portland proper and online and experiencing disappointments, deception and lack of stock, we came upon Northwest Furniture Outlet. It was a bit of a trek from NE Portland, but boy, well worth it! We found what we wanted along with personable and helpful staff and great prices. This is where we will always go for any future furniture purchases.

Co
Review №42

This is a fine establishment. It is family owned and the owner is very nice. They have a good return policy, but will not give your money back. You can pretty much exchange anything. They have a small play area for children including popcorn.

Ri
Review №43

Really great experience all around. We are happy with the price and quality of our new couch and love seat, and the delivery experience could not have gone smoother!

De
Review №44

I love the furniture,it is so pretty with the coffee table. You guys are great!!!!!!!!!!!

Li
Review №45

Great service. 2nd purchase here.

Sh
Review №46

Perry was good to work with,Got us going into the direction we wanted to be going in...Positive experience...

Mi
Review №47

Prompt service, and very friendly

Al
Review №48

Chris Piazza was our Salesman , being in sales myself I highly reccomend a genuine and caring salesman. Northwest Furniture Outlet has a fabulous selection and super friendly staff. Very reasonable prices too!

Ty
Review №49

This is my go to furniture store.Awesome prices, fantastic quality, and amazing customer service.I honestly haven’t found a better furniture store in all of Oregon!

Ga
Review №50

Nice shop

Ke
Review №51

Mike, Patricia, and the team have done a wonderful job of making everyone who visits feel like family. Theyve created a space that is relaxed enough to allow you to take your time choosing the perfect new addition to your home. And if it isnt just what you wanted, they are committed to making it right. The selection is expansive, and the prices are great, but the service is the reason I repeatedly return.

Ka
Review №52

Our experience was wonderful. Nick was an exceptional salesperson. Very helpful and not pushy at all. Everyone was very nice and I would highly recommend them.

Ja
Review №53

My husband and needed a new bed as well as a dresder/vanity. We went to the furniture outlet in Canby and had a great salesperson Chris Piazza who helped us choose a durable frame, mattress and boxspring. Also a dresser and vanity which took about a week or two for everything to be available for delivery. Our day of delivery was perfect, the 2 delivery people showed up at 12 we were given a 2 hour window from 12 to 2. They had everything set up and hauled away maximum of 30 minutes! I highly recommend using this furniture store for anyone needing kitchen, living room or bedroom furniture. Excellent customer service thanks to everyone there!!!

Sa
Review №54

Great prices and super friendly service! Every staff member I interacted with was knowledgeable about the products.

Jo
Review №55

Great people, good prices, good inventory. All of the furniture in our home, we purchased at Northwest Furniture Outlet. Were very pleased, No regrets.

Pa
Review №56

Great customer service. Very knowledgeable. Very nice atmosphere. Great selection. They listen and try to find you the best furniture to fit your needs. Eventually when I have a little more money I will furnish the rest of my house through them. 5 out of 5 stars isnt enough stars to describe how great these people are.

Al
Review №57

I had the BEST experience shopping for furniture here. I was looking for just about every piece of furniture I would need for my new house and everything I experienced here completely surpassed my expectations! The customer service was personable and relatable and I was able to get the help I needed to locate everything I needed and more. Delivery was prompt and reliable. I have had my furniture now for about a month and the quality is unsurpassable. This place is like the Costco of furniture! Will definitely come here for all my furniture and decor needs.

El
Review №58

We got 2 gorgeous dressers here and absolutely love them! The price was extremely reasonable as well. My husband even went back and got a piece of custom furniture made for me.. It was done beautifuly! I highly recommend this place!

Sa
Review №59

We haf a positive experience here. We went to find a couch, found one we liked, and it had a sale too. Couch was a good deal. We had it delivered and they have us a time it was supposed to be delivered (a window) and it showed up after the window (about 20 minutes). While thia wasnt a problem for us, it may be a problem for others.

Wy
Review №60

When people say theyre friendly, theyre right. I had a great time picking out a mattress, and they actually helped me. I highly recommend this place. Also, the prices are great. Really, if youre looking to buy a mattress, even furniture, come here.

A
Review №61

We had a great experience here. Michael Lopez is the man!! He was patient with us while we couldnt decide between two different sectionals and sat on each one about 4 times. He factored in our lifestyle with what would work best for us, and even drew a layout of our current living room to make sure we took the right piece home! He really went out of his way to make sure we were happy. Patient, courteous, and friendly. We felt right at home and were treated like family.

Lo
Review №62

We purchased a new sectional and a sofa and loveseat. Very high quality furniture at a very good price . The staff was amazing and helpful. They answered all our questions and gave us unadvertised specials. They delivered 2 days after we purchased. The delivery team was amazing .We are extremely satisfied and strongly recommend this company.

Ju
Review №63

I could not give a local business a greater review than NW Furniture Outlet! They carrying a huge inventory that Is thoughtfully displayed on the huge showroom floor. Prices are reasonable and so much is on sale, making furniture affordable. The people that own and work for this company are nothing short of AMAZING! I’m most impressed by the giving back to the community! I love seeing the posts of free items that are for people that are in need. Patricia, thank you so much for your personal assistance with me, as I’m so challenged with decorating! You have a talent for putting together a beautiful collection! Thank you for being such a positive business in the Canby community!

Cy
Review №64

I shopped for furniture for my professional office. After finding some beautiful furniture here, I shopped at 5 other stores. I came back to Northwest Furniture Outlet because the furniture was high quality at a good price. Above that, Mike the owner treated me like family! Theres nothing like doing business with a family-owned company and I love keeping the money in the community! Thanks Mike! Your support of my business will, in turn, support hundreds of my clients! It cant get better than that!

Wi
Review №65

Customer service was amazing! They stayed open late in order for me to pick up my furniture.

Ra
Review №66

Outstanding attention and care for customers satisfaction. Mike took all the time needed to not only answer our questions but enlightened us with options we had not thought of. We purchased a custom built bed to our specifications and color preferences as well. We will definitely be purchasing there in the future for other Home Furnishings

Al
Review №67

We came in today looking for a new recliner as birthday gift for our son. As a result of being rear ended a few years ago he has considerable neck pain & discomfort. Chris showed us a really nice power adjust chair that is just what we were looking for. Price was very reasonable & we feel good about keeping it local. Good group of people to work with!

Ma
Review №68

Super friendly good prices will be going back. They where great we where going to purchase twin mattress for buck beds elsewhere but they lowered there price than a competitor. Seriously go visit them if you are looking for furniture!!!

Ja
Review №69

I went in to purchase my second bed (this one for my daughter), and was once again very pleased. Chris was such a huge help and gives it to you straight. He weighs the pros and cons and is able to give pointers for things we wouldnt even think about when buying a new bed. All of the staff there is very laid back and funny, while keeping it professional. The price was affordable and comparable, if not cheaper. I would HIGHLY reccommend Northwest Furniture Outlet! I cant wait for my kiddo to sleep on her new bed!

Ka
Review №70

Awesome place, lots of good stuff for great prices, and the staff were all super friendly!

Th
Review №71

Very friendly staff and good prices on furniture. My wife and I bought a recliner back in July and will be buying another one very soon. I highly recommend them. 🙂

Sh
Review №72

My wife and I recently moved to Oregon from California and rented a larger home. We decided to upgrade from a queen bedroom set to a king. We saw great reviews from google and yelp of NW Furniture and decided to check it out. We came in on a Sunday and were helped immediately by Chris. He showed us a couple of sets but advised us that they have tons of sets online. We left with his card to go home and do some searching on their website. We fell in love with a bedroom set and called Chris on Monday (the next day) to discuss our options. He advised us that the set is not in stock and would need to be ordered, which was fine because we have a month before we need it. We came down on Tuesday after work and he showed us a few mattresses and we decided to purchase the whole set together. He walked us through the ordering and delivery process and signed all the paperwork within 30 mins. I would highly recommend NW furniture!

Be
Review №73

They have a lot of inventory to look at which is very helpful! Very big showroom with lots of variety. Something for every style and taste. Very helpful and not pushy. Wish I had more time to browse. Not only furniture but decor as well.

De
Review №74

Friendly, locally owned, no pressure, great prices!!

Al
Review №75

Nice show room with friendly staff. Went in to get a recliner for my dads birthday and they had a large selection. Easy financing if need. Will come back here in the future if I need more furniture.

Ke
Review №76

Very Friendly staff and local. Chris was very helpful and knowledgeable. Would definitely recommend.

Mi
Review №77

We have been in there several tines. They have always taken the tune to answer our questions and give us a good price! It’s nice to be able to support locally and have very competitive prices.

De
Review №78

After a fall I havent been able to sit in any of our furniture (including the bed). My wife has been looking for a chair that is not only comfortable to sit in for longer than three minutes, but also would go well with our current furniture. Oh, and the price is an important factor too!She found a trifecta, plus TWO! We received a big discount on the marked down price and also same-day free delivery!Definitely FIVE STAR service.

Da
Review №79

They worked with us and gave us a great deal than what the ticket price said. They even took my old furniture away and donated it to a needy family. This is more than just a furniture store they are great people helping out our community

Su
Review №80

Bought a bunk bed for my sons Birthday last year. They were incredible helping us find the right one and getting it by his Birthday. They were great with my kids and so very helpful. Will definitely go back.

V
Review №81

Nice spacious showroom filled with furniture a range of styles and prices. Jovial and casual floor staff are happy and ready to answer any question. And to make sure to get as close as possible to the sought piece or suite, they can costume-build it.

An
Review №82

I did my research online, so i knew what i wanted when i walked in the store. They were friendly, and i was able to purchase the couch and have it delivered in two days. I will recommend them. I love that they are local, help the local economy!

Ma
Review №83

The team was fantastic! I went in for a twin mattress for my 5 year olds brand new bunk bed - she was so excited. The selection was great, but the best part was the staff. Extremely relaxed - zero pressure. And the her twin is so comfortable, now I want a bunkbed!! (wife said no - twice! lol) TRUST ME - this place is great, I highly recommend checking out NW Furniture Outlet in Canby!

Ky
Review №84

Chris is amazing. Hes very, very helpful and a friendly guy. The other staff were also great! If youre looking for good prices on furniture and mattresses, I recommend this place. I have found a mattress thatll help me through highschool and years after. I couldnt stop smiling, everything was fantastic.

Ju
Review №85

We went to Northwest Furniture Outlet after we had a bad experience at a chain furniture store in Clackamas. I wanted to buy from a locally owned furniture company after our horrible experience! I am so happy we did! The owners of Northwest Furniture Outlet are amazing and very helpful! They are focused on customer service!! Thank you Northwest Furniture Outlet, I love our new furniture!!

Ma
Review №86

I have been there a few times looking for different items and they have always made us feel at home. Always helpful ‘without’ being pushy. Will continue to keep them at the top of our list when looking for furniture.

Ra
Review №87

Great store, good selection, and wonderful staff! We’ve purchased several pieces of furniture and have been very happy with the quality and durability of everything we’ve purchased. Definitely worth a visit!

Al
Review №88

This company is Amazing! I have yet to buy furniture from them but I do rent my uhauls from them and only them. I have also been one of the community members who have been able to receive furniture from them, That they donate to the community members of our little town and Im very thankful for that.

Jo
Review №89

The staff and the delivery people are awesome. Very friendly. And you cant beat the price thats where Im buying all of my household furnishings. This is a definite recommendation. check it out

Br
Review №90

We had a wonderful experience here! The sales guy helped us find just what we wanted at much less than the posted sale price. Everything was smooth from decision to delivery. We will definitely be returning.

Ma
Review №91

This place is amazing! They have great customer service and a wide selection!They prices arent bad either, I would come back!😊

As
Review №92

Got the perfect dresser for my son.

St
Review №93

Northwest Furniture Outlet provides great service and quality products. I recommend them to anyone looking for furniture - they are incredibly nice and helpful.

Je
Review №94

I have to say Northwest Furniture Outlet has lived up to and beyond everything I had heard about them!My brother was in desperate need of a new bed but since hes on disability money is very tight & we werent sure what he could afford. He looked at bed after bed until he found the right that one with the help of Jesana & Michael. Michael went above and beyond to make sure my brother could get this bed and to say how grateful we are does not begin to cover it.Great selection of furniture, fantastic prices, & Amazing customer service!Thank you for everything you did to help my brother out!

Ca
Review №95

I have had all great experiences with Northest Furniture Outlet. They go above and beyond to make sure you are happy. They are very easy to work with. I highly recommend them

Jo
Review №96

I had shopped MOR and JR Furniture, then went into Northwest Furniture. Their selection was bigger, a lot of the stuff was better quality. They had some of the same stuff that JR had, but much lower prices! I worked with Mike, and will definitely go back when I need other furniture! Go check them out!

Je
Review №97

Found some really nice couches! The sales man was helpful but hovered quite a bit.

Ca
Review №98

Chris Piazza helped us find an awesome dinning room table! We will definitely go back to him for our furniture needs.

La
Review №99

Shopping at Furniture Outlet has been a great experience. Our sales associate Edie was very helpful in selection of our new recliners, we really appreciated her help. Furniture Outlet has a great selection with quality furniture and a good selection of styles!!

Pe
Review №100

Good selection but was not happy about some of the prices. On one piece of furniture, I found the same exact thing at half the price elsewhere. There were other items I could not find elsewhere, so that was a plus!

Information
53 Photos
100 Comments
4.8 Rating
  • Address:23300 S Hwy 99 E, Canby, OR 97013, United States
  • Site:http://www.northwestfurnitureoutlet.com/
  • Phone:+1 503-266-8800
Categories
  • Furniture store
  • Bedroom furniture store
  • Kitchen furniture store
  • Mattress store
  • Outdoor furniture store
  • Sofa store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
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