Very short handed right now due to Covid illness, is what I was told. I had a new tire put on a rim there, 2 days later it was done. Great price just be patient for service during the pandemic. Everyone is effected in one way or another! I recommend Campbellsville Firestone.

Great place to get your car serviced and awesome people 🤩

Had my Yukon front end aligned - they neglected to tighten bolts afterwards or to make it right when discovered. Take your vehicle somewhere else if you want good service.

Great customer service, definitely a hometown favorite.

Although I wanted to write a review for this business long ago, I wanted to wait to make sure. Ive lived in four different states, this region being the third. The guys here, both owners and mechanics, demonstrate truly remarkable skill and judgement that I havent seen in any other repair shop Ive visited. Unfortunately, having two cars one of which being nearly 30 years old, I frequented this establishment no less than two dozen times. Each time without exception, they have taken better care of my car and for cheaper than anywhere else Ive gone. I got an oil change done at a Meineke location and was quoted $2200 for a full brake service and to address other issues they found. This shop only did the necessary repairs, and I was back on the road less than $300 later. Ive even cancelled my Sams club membership because the tires here are very comparable on price. I wish we had a shop half as good as this one in our new town!

Quick and great service. Friendly people!!

Had my G6 worked on today, needing an alignment, and the guy didnt let it off the racks until he felt it was good to go. I came in for a front end, but the rear end was completely out, and they did right by me, and was super nice. Ill most likely will be doing more business there. Affordable pricing, done professionally. Cant beat it.

Need auto repairs or service, trust this establishment to give you a fair price and deliver exceptional work performance. Will bring all of my vehicles here in the future. You can trust these guys with your wallet, Im serious!

Campbellsville Firestone provides excellent customer service and skilled mechanics at a fair price. One stop auto service. They get all my referrals to friends and family along with my own business.

Was so rude that I had a problem with the windshield wiper motor missing a Bolt told me that I had to reschedule Anne said that I needed to pay $25 just to have it looked at First off was OK with paying the $25 till I figured out what it was I have some mechanical inclination so I decided to look into the problem all it was missing was a boat just a $3 Bolt they wanted to reschedule me for a repair that would have cost $650 in total and then when I went up there to point out their mistake as politely as possible they decided or at least the lady at the front counter decided that her best course of action for me pointing out a flaw was to call me a freak and not let me speak to the owner Brad now I understand she may be co-owner I dont really care but to have a Karen sitting at the counter Ann running your customers off for a valid complaint and then she comes off with I have a business here to run and that I am a freak because I know how to fix my own vehicle was not polite nor professional Anne then preceded to try and call the police on me when I clearly did nothing wrong sadly one star is all that I can give them if I had a choice I would give them no star because of the way that they treated me they treated me like I was a junkie they had walked in off the street and Im not trying to pull any type of privilege or anything cause I must force they come but $650 just for a part that cost $65 if I was to buy it new from AutoZone or advanced auto or oreillys that is low and then to call their customer a freak not right my advice to anybody who has ever took a car there before at one point in time they were OK but they just cost a lot now they want to arm and a leg just to repair a vehicle specially somebody who makes $7.50 an hour talk about scamming on people that dont know anything about vehicles heck people will be up a Creek without a paddle if I didnt have the mechanical knowledge that I already knew from growing up around mechanics this would have made no sense do not recommend utterly wretched service and very disappointing and pathetic you talk about having a good business and youre running a business isnt honesty part of being a good business instead of trying to make the problem worse I understand standing by your mechanics words but if your mechanic didnt even look at the problem and try to say it needed to be a new part when it did not need to be a new part and Im not hating on the mechanic the mechanic wasnt the one I had the problem it was the person at the front counter who blew up at me for no reason just because I called out a flaw an gave some criticism I didnt really even get to speak and explain what went wrong she ran me out like a bat out of heck but I digress go somewhere else besides this place at that point Broadway tire and auto would have been a better choice not these guys Woods and sons is a better choice on Greensburg road this place Firestone is sad and disappointing and a shell of its former self they used to be good a little expensive but good now its just awful.

Worst customer service I have ever experienced, Im still in disbelief on the way we were treated! Was charged double the price, now the vehicle is running worse than it was before having them work on it. Would definitely not recommend giving them any business, unless youre looking to be overcharged, cussed out and having your vehicle in worse shape. Horrible people, with horrible service! I wouldnt even give them 1 star if I didnt have to, to leave this review.

Professional and fast service. Only shop that was prepared to assist me on short notice.

Great people. Great prices. Take all my vehicles there

WAS WORKING IN THE AREA, FOR 4 MONTHS, FROM UPSTATE N.Y. MY NAVIGATOR HAD SEVERAL THINGS THAT NEEDED FIXING, THEY REPAIRED EVERYTHING, WAS TOTALLY SURPRISED TO SEE MY BILL, SOME OF THE BEST PRICES IVE EVER COME ACROSS, ANY WHERE ELSE WOULD OF COST TRIPLE.. WAS COMPLETED SATISFIED, THEY MAKE U FEEL LIKE FAMILY, AND KEEP U UPDATED ON EVERYTHING DURING THE TIME THEY HAVE YOUR VEHICLE, THEY EVEN PUT GAS IN MY VEHICLE WHEN I DROPPED IT OFF EMPTY , I WISH THEY HAD THEIR BUSINESS IN MY HOMETOWN , I WOULD LOVE TO HAVE THEM AS MY MAIN MECHANIC..THANK U

I cannot even express how much I would not recommend this business, they do not even deserve one star. I have been here four times (fourth times the charm, right?) and every single time both the mechanical work and the customer service has been below deplorable. First I took it for a simple tire rotation and of course the man at the front desk convinced me I needed something else done to rack in more money. The second time I needed my windshield wiper transmission replaced and I had to return to get it fixed TWICE in a week because it stopped working. Recently, I dropped my car off on a Monday because of the car dying, the woman at the register was so incredibly rude and condescending and in desperate need to know more than the customer. She informed me that there was one other car in front of me for diagnostic, despite this, it still took them 6 hours to give me a phone call and inform me what was going on with my vehicle. The same lady (this was the only woman I interacted with) confidently informed me that I needed new spark plugs put in and this would fix the problem, great! Cut to the next day when I dared to have the audacity to call about my own vehicle that I had left with them, she informed me that actually that did NOT help, but go ahead and add that $175 to my total, right? Next she said that they were trying a few things to see what would work though they hadn’t had time to get around to it.The next day I received no call and no update about my car. Now we are at day 4, I call to ask for an update, HBIC cuts me off (her specialty) and informs me that they have no Updates whatsoever because, surprise surprise, they haven’t had any time to get around to it! In FOUR DAYS!! I expressed my surprise at her telling me, for the second time, that they haven’t worked on my vehicle, and she instantly told me that I was accusing her of something and that they had plenty of business. She told me that they had spent two hours (again, in four days) working on it and even tried two other things to make it work that they didn’t charge me for (put a pin in that, we’ll come back to it later) She kindly informed me that, while they hadn’t spent time physically working on it because “her schedule didn’t have time for it,” they had spent an awful lot of time “thinking about it”...as if that is going to do anyone any good. She then finished her speech by threatening me with the classic “if I were you I would seriously think about whether you want to pick this car up now for $175 (the price of the spark plugs) or leave it here and we will keep working on it. This is now four days I have had to scavenge to figure out how to get to work while my car is in their care and they do not even have the decency to update me on their progress or call me and ask if they can add this part to my bill, I can’t even call and ask for an update without HBIC snapping at me about how booming their business is. I decided I needed to just pick it up and take it somewhere else, and pay the $175 she had repeatedly told me I would be paying. Cut to when I go to pick it up, and my bill is a whopping $294.11. Why you may ask? She kindly added the price of a timing soldenoid and a 02 sensor that they a)did not ask me if they could put on and b) did nothing to fix the car. She then went on a yelling spree aimed at my father, sister, and sisters baby, complaining on how SHE had never been treated this way before and WE should be ashamed of ourselves. She concluded her monologue of madness by sweetly informing us that the car was not fixed and we probably wouldn’t be able to even get it home.Folks, I would seriously, seriously reconsider if you are thinking of using this company, I have never experienced this level of corruption, greediness, and downright hatefulness in my entire life. I am sickened that this company has such good reviews online because it is tricking potential customers into trusting them and opening themselves up to nothing but a scam. But I’m sure they make sure to keep the cars they work on coming back for more sooner than expected :)

Exellent work and price!

Great work and always honest about what work is actually needed.

Terrible service, people were extremely rude and very unprofessional. Would not recommend whatsoever!

Tried to sell me parts I didnt need. Upselling on parts and labor.

VERY slow takes forever to get the job done and stand around talking

Brad and his staff can get it done..my vehicles only go here!! Mr Grady is great!!!!

Good place, friendly and knowledgeable staff. Helped me with something another tire company couldnt do. Worked me in, too, when I was in a pinch. Thanks, Jessica!

Thought this was a good place & Im not making accusations but every time Id get one thing fixed here something else that had been working fine would mysteriously break/go wrong. Id just say buyer beware imo.

They are very resourceful and good at what they do

Not very helpful, pushes sales over helping and informing customers

Fast and good at What they do!

These guys are the best in Campbellsville. Always fast, reliable and honest.

They are very helpful, friendly and very reasonably priced for the services they provide.

Super nice people but every time I leave that place someone else on my car messes up. I’ve took it in there 3 times and my car running worse then before I took it.

Fixed the problem at a fair price.

Fast tone is OK with me

Friendly staff, quick service, reasonably priced. Honest and fair.

Super good service great prices honest and on time

Great People and Great Service

Very good shop for auto repair.

I like getting my car work on here

They can fix your car

Really good work

Check here first in Campbellsville for car repair or tires

Excellent service

Love it

Fast

Crooks

Good