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Camden Tire Company and Service
1311 Camden Ave, Campbell, CA 95008, United States
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Camden Tire Company and Service
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Lu
Review №1

The owner of the shop Hassan was by himself late on a Sunday night. I pulled into his shop with an emergency. My friends car (kind of expensive) had a aluminum shard in the tire. I had to take the car back to him at 5:00 AM and there was no other tire shops open. Hassan was very busy and initially told me he could not help me because my fiends car had carbon fiber rims and he didn’t want to do the repair without using a lift. But Hassan could see how stressed I was and offered to help if I agreed to lift the car myself with a jack. We got the tire fixed with no damage to car. Awesome dude, awesome shop.

J
Review №2

I had a great experience here today. I got a flat tire tonight. All other tire stores nearby closed except camden tire. The technician feels uncomfortable and planed to leave, but he agreed to stay there one more hour waiting for my car being towed to Camden tire. When my car arrived finally, he did a good job replacing the flat tire, and charged reasonably.

Se
Review №3

This place has a bit of a funky old school vibe to it however the mechanics are very knowledgable and experienced. The parts they used on my car were Genuine BMW parts from OEM suppliers like Bosch. Ive been here for steering rack issues, alignments, and oil changes. The owner is sometimes hard to understand, but he takes pride in his work and is a true automotive enthusiast.

Ma
Review №4

Great dudes, fast and very understanding

Ni
Review №5

Avoid this place!! The owner is so rude, I asked him repair the tire he was asking me to do stuff while sitting on his chair in the office, I had to go up to him thrice and everytime he said move to the other place (while sitting on the chair). Later, he said where is the tire, I pointed my finger towards the trunk he said then why are you sitting in the car. Can you imagine a person so rude! Would just ask you to avoid this place, the worst customer service ever had.Wish could give zero or negative stars.

Dm
Review №6

Absolutely unprofessional technicians. Rude management. I did an oil change but while they were driving off the ramp, they ruined the underbody of my car. Then they tried to convince me that it was somehow my fault and refused to fix it at their cost. Stay away. If they can not change oil in a car I can not even think what they can break if you need some real repairs.

Ol
Review №7

Stopped by at around 7:15pm today to get a tire fixed that had a nail in. As soon as we arrive we are let known of the 20% service fee done for services after a certain time which we had no problem with on top of the tire fixture. The gentleman there was having trouble getting the nail out, no problem. My husband was suggesting a patch instead of a plug. The gentleman got upset when I asked if he could put a patch instead. He threw the tire to my husband and said, “take your tire and leave” I told him he had no need to be rude over a suggestion, he proceeds to say, “his time” of course it’s his time, but it’s OUR money we were willing to invest into his business. He was getting close to me and telling me I didn’t know anything and was being awfully rude. Don’t take things personal. It’s a suggestion, he didn’t need to be rude to customers who are going to pay! Anyways, bless your business and hope you learn to carry yourself with more professionalism and great customer service!

ma
Review №8

2 years ago I did an oil change in other place that supposed to be cheap. 2 days ago I did an oil change in Camden tire and it was almost the same price, but faster and more convenient. I highly recommend them. I live in the neighborhood and wont go anywhere from now on.

Cr
Review №9

Worst attention ever. Plus me the consumer knew more about tires that this guy. Avoid this place at all costs!!!

Sp
Review №10

I needed tire work for 2 different vehicles. Owner was very rude. Mentioned he didnt have time to help, I tried to set up an appointment and he continued to behave very unprofessionally. Avoid this place. This is not the type of business that deserves my money.

Ge
Review №11

Seemed like a trustworthy owner. Yet took forever to get my tires. Only had one worker. Came back with my other truck, same thing. Ran out of time.First truck he said he couldnt balance a tire right because it was bent. Fair enough. But for that same reason could not perform alignment either.. 🤔Second truck because of time restraints, had to go before I could get the alignment. He promised hed do it anytime on my return. Came back a couple of weeks later, and he DID NOT HONOR HIS WORD. Seems to me that a pattern had emerged. Did some digging around, I could have got a better price on my tires.Now I know why he was so nice to my wife and kid.

Br
Review №12

The man wanted $45 for a oil change.Then he got upset and just handed my keys over and walked away. COSTUMER service is the number one priority in a business.Plus he was not wearing a mask. Then I went down the street to another shop $30 for oil change.STAY AWAY FROM THIS PLACE!!!

La
Review №13

We had a great experience! The owner was very informative about the required repairs needed to be done for my BMW X5. He provided excellent service for a reasonable price. We will continue to be loyal customers.

Ma
Review №14

Hassan has an unclear way of communicating fees to you. He will try to assure you that he is an honest man and that he simply wants to help.He cheated me into believing he would try to fix my broken car. He did nothing except have his mechanic take apart my engine and charge me for an overnight fee.

De
Review №15

I call to ask pricing. The man says he knows nothing then hangs up.

La
Review №16

The person who answered the phone kept talking over me and would not listen to my question and starting talking about how know one has complained about prices/fees before and rushed me off the phone. Very rude and unprofessional.

Va
Review №17

Customer service here is AMAZING!! I was in a tough situation and they made the impossible possible! Great people with big hearts work here!! If I could give more than 5 stars I would! Definitely recommend this and I will definitely be a regular customer!!

Gi
Review №18

My son and I had a great experience. The owner sold us 2 tires and at a great price. Had some good conversation with the guy as well. I will definitely go back.

El
Review №19

Hassan is very knowledgeable

Ma
Review №20

So Ive taken my truck to the shop in the past for an oil change, it all worked out. When my truck tires blew went back, that was a expensive mistake. 1st the owner gave me the wrong tires and apparently he gave me a deal for selling me tires that chevy says could have killed me. When I took my truck back and said the tire light is still on he said its because its hot. Ive know tire deflate to occur in cold not hot but since I trusted him I accepted his excuse. Took my van to chevy, they said I am lucky to be alive cause the tires he out on were completely wrong even though he told me there were very good tires and perfect for the truck. Ive gone back a few times to chat about this, owner is no where to be found and he doesnt return calls. Whatever you do, stay far away from this place.

Mi
Review №21

Needed two tires and was on my out of town...got a price and was as advertised. Just a few minutes and I was on my way...would definitely return!

Da
Review №22

Guy who answered the phone was super short with me and rude! I called to get a price on a tire and he barely wanted to answer that 1 question, then proceeded to give me a “guesstimate” instead of an actual price or price range. Then said just come in and hung up! I clearly will not be “coming in” to that so called place of business.

Co
Review №23

We took our teenagers 2002 BMW 325i for inspection since it was leaking antifreeze, Hassan replaced the radiator & did a much needed brake job at a reasonable price. One week later the air conditioner doesnt work, he inspected it and quoted us 10 hrs of labor to repair..so we decided not to repair it. Then I asked what we owe him for the inspection/ estimate & he says nothing.... This is good customer service!Not sure what the 1 star people are talking about, he is a nice guy with lots of experience with European vehicles included!

Je
Review №24

Do not get your tires repaired by this guy!!! This guy did a old fashioned plug repair for my tire, now I have to spend 300 to replace that tire. I’m so upset :/

Ma
Review №25

Does not know how to do an alignment on a vehicle. Vehicle is worse than when I originally brought it in. FAILURE,you are not a mechanic.

Bi
Review №26

No posted signs for service

Ji
Review №27

Quick but pricey for what you get and had me in and out in 5min with new tire.

As
Review №28

I am coming to Camden tire and service for a year and very satisfied with their service.

Jo
Review №29

They have always been prompt and effective when I have tire problems.

Fr
Review №30

I came in as a walk in, & I needed tires for my Lexus. Hassan assisted me immediately. I got 4 brand new firestone tires at a very reasonable price. The location near freeway 17.New ownership,New ownership, New ownership10 Stars!!!!Im extremely satisfied.Amazing customer service

Da
Review №31

Got my front brakes done by them 8 months ago, brought the vehicle back as they were grinding front side already and they stated it was the calipers, took to two separate places which said the calipers were fine and the original place should warranty their brakes, called them again to explain and they again said they will not fix their brakes. Stay away, terrible service and lies throughout. STAY AWAY!!

Ni
Review №32

These 1 star reviews had me leary, but they were all the way wrong. First of all, this place is open late...until 11pm to be exact, so after I waited 4 hrs for a tow-truck, that was a very good look. I was tired and at my wits end, ready to just buy a new tire (even though I had purchased these current tires very recently) but rather than sell me a new one, they suggested I just get a patch since my tires were expensive. He pulled the tire, patched and slapped it back on with no hassle. Suggested I look into a wheel alignment, but wasnt pushy at all. Definitely getting all of my tires from here moving forward. Way better than Calderon or the other spots I have been to in the past.

ch
Review №33

Great service the owner is awsome super nice and likes helping people

Ni
Review №34

This place is just a scam they do the worst job possible trying to charge you a fortune for it. No work ethics....

Ma
Review №35

I dont know wht this places review is so bad... i love this place and owner is super friendly and will never over sell you...5 stars!!

Vi
Review №36

Found owner to be very Rude And overpriced Do not go Here

AJ
Review №37

Wow just asked for a plug on tire 30bucks no problem .I asked him can you put spare back he said we dont do that asked y not ..he said another hr I said what ! It only took me 15min with no tools...I told hold I dont mind paying but dont try to cheat me ...the bearded eastern guy.. than he got mad and told me he didnt want my business...Ive been in bsns for 12yrs . I talked pleasant to him but very poor customer service ...good luck ...

Mi
Review №38

These people shouldnt be in business. i ordered tires on a website that said i can send them to this location. when i called them to arrange to come in the eastern European idiot was rude and disrespectful. he said we are not a storage facility. if you are not a storage facility then dont put your business on tire websites for delivery, never do any business at this place ever!

Br
Review №39

You dont want to use their services!They dont pay attention to the work their doing!Horrible experience.I called several shops to get quotes on a clutch replacement for an 08 civic Si in February. Camden tire and auto gave me the best quote by $100. My girlfriend had used them once before for a rotter change in the past and they had been nice.I was quoted at $1,100 for the job. I had done research on parts and was ready to purchase aftermarket parts with great ratings to save money. I made this known and was told this would not be necessary. After getting a call and returning to the shop I was presented with a bill that was $1,900. $700 over what I had been told the job would cost. This was around the cost of the most expensive quotes I had received outside Honda itself. Being a student in the bay area I cringed slightly but let it slide because I had Honda parts in my car, this was me being positive. IF they had given me a call, like any normal mechanic would do, I could have ordered parts myself and kept the cost within my budget. I drove of the lot to have my engine light come on, all other warning lights, and the speedometer malfunctioning. I had to return promptly and was told, “it was no big deal. We will fix it. Its fine.” I returned hours later. I was once again reassured that it was no problem. Several weeks go by and my speedometer once again goes out. This time my steering wheel seems to lose its power steering, on the highway. I take it in again. They reassure me this is no problem. I leave my car once again. They fix it. 2 months go by and my stick shift starts feeling very lose and wont go into gear easily. This is inductive of a shifter cable issue. If the cable is displaced during work intentionally or by accident it will deteriorate over the next several months and eventually break, leaving you with a car that cant be put into gear. I take it in again. They assure me its no problem. I drive off the lot with the speedometer off. It shortly turns back on. Over the next few months my speedometer would turn off occasionally on the highway but return to normal function after dropping my speed. Eventually I stop having this problem. One morning a month or so after all problems had seem to fade away I could not get my car in reverse. When I attempt to put it in reverse it feels as if nothing is there. I know this is a shifter cable problem so I take it to a shop across the street from my place of work. They inspect it and let me know that it is in fact the shifter cable. They also tell me that they have never had to replace this cable on any other civic si. That this should never happen, unless it is displaced during a previous job. I decide that I want this mechanic to fix it because I dread going back to Camden auto and tire. I end up having to take my car with me because that part will take several days to get to the shop. Because the part needs to be ordered specially due to the rarity of replacement. I decide to drop into Camden auto and tier to see if they will honor their work and help me out. They deny that it could have been their fault but tell me that they will look around and see what they can do for me. I leave my car over night and return in the morning. At which point they quote me higher than the other mechanic and tell me that there is no way they could have displaced the cable. I tell them as kindly as possible that I am taking my business elsewhere. I am given keys. I drive off the lot WITHOUT my air intake in the car. They had not put parts back in my car and told me I was good to go. I returned promptly. I went through the entire reiteration of my consecutive problems at this shop and it all fell on deaf ears. After leaving I find that they had clearly pushed by car back, because it doesn’t reverse, into a curb and damaged my rims and tier. This was conveniently left out of our conversation where they neglected all blame on their part. I have never written a bad review in my life but I don’t want anyone else to experience something like this.

Er
Review №40

The gentleman who answered the phone was extremely rude/unprofessional, refused to tell me what type of tire he is selling me, and proceeded to yell at me as if I was an ignorant child. And for that reason, I am out! Thanks but no thanks rude tire guy ✌️

Je
Review №41

Quik efficient great mechanics!

jj
Review №42

Got the rip off special need two tire mounted guy said 30 dollar the went to pay he said 30 per tire what you have a sign for flat repair for 25 so why would I pay more they did not blance or do any special I keep my old tire next time Im going to Firestone they only wanted 20 total for both this end up charging me 50 I sure got the rip off go anyanywhere else I like give small bizz but not this guy

Mi
Review №43

Great service and friendly guy

ap
Review №44

Rudest most disrespectful person ever he does not deserve to be a business owner and he charges 50 percent mark up on parts go any place but here.

Xi
Review №45

The only tire shop that charges 7$ for pumping the tires.. the guy was rude, do not go...

Ar
Review №46

Quick but too expensive for a flat tire they say $30 but charge $35 cash.

P
Review №47

How this guy is still in business Ill never know. Complete Rude A hole.The owner was raising his voice and lost it because I refused to pay for repairs he didnt do.Beware people.

Je
Review №48

Horrible service doesnt care about you or his work and over priced for the quality of work he does

Ma
Review №49

Just stay away from this place !

P
Review №50

Be aware hassan the the owner of Camden Tire & Auto Repair is an absolute crook stay away take your car anywhere but here

Ri
Review №51

Great place

Cy
Review №52

Came in to get my tire checked. Man at the front desk didnt even let me say what I needed. Just flat out said he doesnt have time

mu
Review №53

The owner is a thief not a man of God. Fails to pay the employees not a good place for anything STAY AWAY

M
Review №54

Great shop with excellent prices

Jo
Review №55

Avoid this place like the plaque!!! This shop has the worst customer service I have ever had in my life and the guy with the beard yelled at my wife for no good reason. This place sucks!!! DO NOT GIVE THEM YOUR BUSINESS!!!

Qi
Review №56

My boss hason help u.

An
Review №57

Pesima between with air conditioning to purchase a tire and I do not know how they happened to take the A / C lines and now I do not have cold air. A workshop disaster

Information
13 Photos
57 Comments
2.7 Rating
  • Address:1311 Camden Ave, Campbell, CA 95008, United States
  • Site:https://www.facebook.com/pages/CamdenTire-Company-and-Service/509132962570707
  • Phone:+1 408-559-9999
Categories
  • Auto repair shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7AM–8PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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