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Special Eye Care
5210 Auth Rd #200, Camp Springs, MD 20746, United States
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Special Eye Care
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Ge
Review №1

An incredibly pleasant experience. The patience bestowed was remarkable. Generally, while taking an eye exam most doctors become impatient, asking is this better than the first or is it this one . Dr. Buyon never wavered away from being patient. When deciding upon which frame I desired, the staff ensured me to take as long as necessary while helping in the process. Both the doctor and staff explained every detail thoroughly--quite informative in regards to my eye health, costs and procedures to follow. I would highly recommend this business.

Tr
Review №2

Always a great experience! Dr. Bunyon and his staff are TOP NOTCH! From check in to helping find the right frames for you, they are very personable, friendly, and professional. They even made my 3yr old feel special with her own set of recovery glasses.

Pe
Review №3

Very pleased with my new client experience.From the time I entered, I felt relaxed.Friendly staff , patient and professional.Dr. Bunyon took care and time to address all of my issues and concerns.I would happily recommend anyone to you and definitely will be returning.

LC
Review №4

Always love visiting this office. I’ve been a patient for the last 3-4 yrs. The doctor and staff are very kind and knowledgeable. You feel like your eyes have been thoroughly examined and you know what to expect.

De
Review №5

Came without an appointment but was seen very fast . Staff very friendly and helpful

Ja
Review №6

Convenient location right off the beltway on branch Avenue. Professional black owned office. Appointment was on time. The doctor spent time to explaining my diagnosis. He did not push me buying frames in his office. The staff was very friendly.Only wish they would’ve called or texted with a reminder the day prior. Plenty of parking in the building and an elevator for access.

Po
Review №7

Was in search of a new eye doctor and found Special Eye Care. Filled out an appointment request and within MINUTES, I received a call for a same day appointment. Upon arrival in the office, the entire staff was kind and accommodating. Dr. Bunyon was both professional and down to earth. I’m glad to have found a new practice that provides outstanding service. Can’t wait to recommend this lovely family practice to others.

jo
Review №8

Employees extremely polite and very knowledgeable. However, I went because I lost y glasses and couldn’t get an appointment with my doctor for new glasses for a month. I informed the young lady of the problem. Told her I wanted an exam to get glasses. All went well until I was turned over to the young man selling glasses. I think at this point patient should be informed you can get a prescription or you can buy glasses here. Not introduced to someone as a member of the staff rather than a salesperson. The rest is my vulnerability. Ended up with a bill for $688.

Ma
Review №9

Great professional service! I enjoyed the pleasant atmosphere! I appreciate warm hospitality I felt welcome! Staff addresses all my questions on phone and in person!

Sh
Review №10

Amazing office. My last eye doctor gave me the wrong prescription caused me to have bad migraines, and blurred vision, kept telling me “ I just needed to get use to it” there was nothing wrong with my prescription. Came here the doctor adjusted/corrected my prescription I no longer have headaches or blurred vision. The staff is very pleasant and nice! I will continuing coming here.

Li
Review №11

First and definitely not my last time there! Professional, clean, friendly and makes one feel comfortable and relaxed. Wishing you continued success.

Co
Review №12

I had the best experience with this Eye Doctor! Dr. B is amazing and the entire staff is fantastic. It was my first time visiting this optometrist and I think I’ve found my Dr. for life! Look no further, if you want a thorough, caring, funny Eye Doctor than this is the place for you!

Gl
Review №13

Went in for an eye exam. Very personable and professional practice. There were no delays with seeing the doctor and I was lucky enough to get an appointment the same day I called. Very pleased that I had the experience.

Er
Review №14

In and out quickly. Staff is professional and courteous. Service was outstanding.

An
Review №15

I am a re-occurring customer and each time that I have visited Special Eye Clinic, Dr. Bunyon and his staff, provide an extra awesome, professional, courteous, respectful environment. The customer service is outstanding, and it is the kind of business you can refer from generation to generation

Sh
Review №16

This was my first time at this eye doctor. Everyone in the office was great! Moreland and Stephanie were the names I remember, excellent staff. Super friendly, reminds me of family. Dr. Bunyon is so down to earth. Handled his business while still carrying own a conversation. Love love the atmosphere! As long as you are in business you will be our eye doctor. I will be referring my daughter and all my friends to you.Thank you keep own doing what you do!

Be
Review №17

My special eye care team has very good costumer service skills, helpful.and phone friendly.

do
Review №18

Very impressed with the professionalism and warm reception I experienced at Special Eye Care. They are quite attentive to COVID protocols. Amazing selection of eyeglasses and great selection assistance that nudged me to step out of my normal style. I can see a lot better and feel jazzy at the same time.

Re
Review №19

I must compliment Special Eye care on the family atmosphere and the professionalism. My first visit left left such a positive impression I actually looked forward to the next appointment. This office lends to my taking care of the eye pleasurable

Ta
Review №20

I had the BEST eye care ever in my life on Saturday May 1, 2021. The service I received was excellent.Dr. Lamont Bunyon is excellent at his job and the staff was outstanding. The covid Protocol that they have and the office is 10 stars. They called my Retina doctor and schedule a appointment for me... I could not ask for a better service. They are like family.Thank you for ALL the help. I give Special Eye Care 10 stars. 🤗

Ro
Review №21

Today, I was a first time visitor toSpecial Eye Care. First Impressions count.I was highly impressed with Dr. Bunyonsvery professional yet informal bedside manner! Impressed with the Doc.s complete and competent examination, and hisknowledgeable recommendations in helping me to resolve my eye issues!Impressed by the easy, clearintake process; the safe and healthy Covid protocols practiced; and the friendly, cordial and positive energy displayed by the entire staff!Thanks to all for making my first Eye Carevisit SPECIAL!

Me
Review №22

I go to Special Eye Care because the service is professional and thorough. I trust Dr Bunyan with my eye health and for accuracy with my prescription. I especially like that he is attentive to the changes taking place with my vision over the years. My vision is too important to for me to leave in the hands of anyone else. I appreciate the sanitation measures and pleasantness of the staff as well

St
Review №23

I’ve been going to Dr. Bunyon for 10 years. Brought my wife today. Great service and Dr. Bunyon is work is thorough! Highly recommend you visit his office for your eye care needs!

ዝም
Review №24

1. Professional customer service: friendly tone and treated with smile face.2. Good working procedure3. Reasonable visiting cost4. They give you attention5. I have seen confidence for what they did6. Good business follow upIn short, they are ethical and customer in mindI am so proud for what they did.I will recommend them with out slightest reservation.God bless you guys

Ca
Review №25

Great service. Very thorough. Scheduler is so considerate about getting timely appointments and appointments happen on time.

Sa
Review №26

I am sooooo happy I found the perfect Eye Care Center (Optometrist)!! When I walked in I knew I found the right place!! Clean, welcoming staff and they are #TeamMarvel!! I mean Marvel comics/Characters everywhere! They are close to home and the fact that I can support this Black Owned Business makes it all the better! The selection of eyewear is awesome as well!!!They have definitely won me over!! #praythishappinessnevergoesaway

Ka
Review №27

I’ve been seeing Dr. Bunyon since 2005, he’s the best of the best!

An
Review №28

I had heard wonderful things about Dr Bunyan because my sister has been going to him for years. I, however, thought i could see so i just had my first adult eye exam. The service was great and i felt comfortable in the office given the COVID protocols. Now that I know I need glasses, Ill definitely be going back

Pe
Review №29

Everyone in the office was professional and courteous. I really enjoyed my visit.

Vi
Review №30

Been coming for the past 8-10 years and trust Dr. Bunyon and his wife Mrs Dr. Bunyon very much. They don’t upsell me on anything. They provide my script if I want to buy items elsewhere. Most of the time I purchased from them because I trust then. They are excellent for emergencies as well. My daughter scratched her eye using tweezers and Dr. Bunyon made time to see her ASAP. I love that. I’m a patient forever.

Ti
Review №31

Amazing service!!! Hands down the best experience I’ve ever had at an eye doctor!!! I will recommend Special Eye Care to all my family and friends!! Extremely impressed!!!

Sh
Review №32

I have been going to Dr. Bunyan for at least 12 years. The staff is always pleasant and very professional. There are new protocols in place due to the virus; however, the exceptional level of care, attention, and service they’ve always had is still there. I really love their selection and price range of frames and contact lenses.

sh
Review №33

Dr Bunyan thank you I appreciate youre call and responding and rectifying this as fast as you did and changing how I feel about recommending and staying as a customer.💛

SB
Review №34

I have been going to special eye care for several years, i have nothing but love and respect for them. Dr.Bunyun is a great doctor with a wonderful since of humor. The staff is equally wonderful .

Nn
Review №35

Excellent customer service and a huge selection of glasses. Every time I go every year, there is a new selection of unique glasses. Drs. Bunyon are amazing and I would definitely recommend these optometrists. If you want exquisite customer service, great turnaround time for you glasses or contacts, this is the place to come.

Be
Review №36

I have been a customer of this establishment for maybe 2 years now. I called and emailed them numerous times (called over 4 times, emailed 3 times) to get a copy of my prescription and on multiple occasions, I was promised that it would be sent to me but that was never done.Im so disappointed, because of this I had to go to another optometrist, take another exam and spend over $100 just so I could have my prescription. I have noticed in the past that if you do not buy your contacts from them directly its like they are more reluctant to give your prescription to you.I have had several other minor issues with this establishment (here are two):*sending my contacts to the wrong address still after telling the lady numerous times my updated address and begging her not to put the old one in.*sending numerous emails before to get a copy of my RX prescriptionthe doctor himself is great at what he does, I just wish he would hire more adequate employees as they are a reflection of his business. I will no longer be a client at this establishment and do not recommend.

Ti
Review №37

The staff was polite, professional and patient. The doctor was knowledgeable, friendly and helpful. The office was very clean and inviting. I felt welcomed. I felt like the doctor listened to me.

Em
Review №38

Ive been a patient of Dr Bunyans for over 13 years. He is very professional, personable and a great doctor.

St
Review №39

Dr. Bunyon is the best! Always professional and cares a great deal about his patients. Ive been a patient for years and he has never changed!

An
Review №40

The staff presents excellent customer service, very courteous, friendly, and professional; just a very pleasant experience. Dr. Bunyons like there staff, is very professional, courteous, and is very honest in regards to the best care for your eyes based on your medical history.There is a family vibe within the office, which gives the whole office experience a very well deserved break from what’s going on in the world. I really look forward towards every appointment.

C
Review №41

Dr. Bunyon and the staff are professional , courteous and patient. I appreciate that everyone in the office takes the COVID-19 precautions seriously which is very comforting.I highly recommend Special Eye Care for and will return with my family.

Da
Review №42

Professional and kind staff. It was easy to get an appointment to see Dr. Bunyon. He was great! Glad to have picked this office and would recommend for your eye care needs.

Ca
Review №43

Everybody was professional and courteous everybody seem to know just exactly what they should be doing I was dumbfounded about finding out that I had cataracts on both eyes but everybody was helpful as to let me know where I could go to get the cataracts removed and who I should see so I give Special Eye Care five stars.

Va
Review №44

Dr. Bunyon and staff are very professional in what they do.

Ta
Review №45

Always a good experience at Special Eye Care. Dr. Bunyan is great. Very personable and kind. My son and I have been patients for years and we love this location. Convenient and always parking available. The staff has always been kind and do a wonderful job scheduling the appointments.

Cy
Review №46

This was my first visit and I was extremely pleased with the service that was provided.. Everyone that I came into contact with was very courteous and professional. Awesome customer service!!!!

Cr
Review №47

Ive been working on making sure all of my healthcare providers are Black. So I received a referral for SEC. The team at SEC were awesome and courteous. They made sure they had protocols in place to protect everyone during this pandemic. At no point did I feel uncomfortable or rushed. I plan to refer my family members to this location.

De
Review №48

Great professional service from beginning to end.

Ja
Review №49

Very professional establishment. Staff is caring, courteous, clear and direct of their knowledge of their anything associated with vision along with the safety as it relates to the Corona virus. Keep up the great work.

Er
Review №50

I highly recommend this practice. This was my first appointment. I had a great experience. Everyone was courteous and offered great customer service. Dr. Lamont was professional and efficient.

D'
Review №51

Always a great time at Special Eye Care. Jasmine is nice and welcoming, Dr. Bunyan does a great job at explaining things and making sure you are clear on your vision needs. Been here 3 times and my mom it’s about to start coming as well. They also do a great job with COVID-19 precautions.

Yo
Review №52

My first time was great. A quality eyecare business, that will get my business

Be
Review №53

I really like Dr Lamont and his staff, he gives you a thorough eye exam. I receive excellent service evertime I go there. I think when you like the care and professionalism you do not go anywhere else.ThanksBeverly G. Brinson

La
Review №54

Very efficient DR’s you will leave satisfied never had a appointment issue nor billing issues if it was a mistake on their end it will get rectified at a timely matter

Sh
Review №55

The staff are very helpful and friendly! I highly recommend them and you will not be disappointed.

Mi
Review №56

Unbelievable unbelievable great service great atmosphere that was very careful a wipe down everything made me feel safe I found me a home for my eye exam and glasses

Yo
Review №57

Very friendly and professional staff. Quick service and accommodating. A great selection of frames.

De
Review №58

The were fantastic, the staff and everyone involved in my eye care today, thanks special eye ❤

Su
Review №59

Black Owned and Operated! Top of the line customer service and more than knowledgeable eye doctors.

Lo
Review №60

I’m attempting to make an appointment. The office is listed as opening at 9am but haven’t had an answer yet. My son goes to a different eye doctor which opens at 9am as well, called 9am on the dot and was able to make an appointment in under 2 minutes for him. I wish my insurance was accepted there.

Lo
Review №61

Very professional and friendly. Always a pleasant experience when I go or I take my daughter. The front desk ladies are knowledgeable and always willing to solve any issues that may arise. Dr. Bunyon is great and truly cares about his patients.

Po
Review №62

Excellent Family Eye Care. I will return with my friends and family.

As
Review №63

Highly recommend! Entire staff is very professional. They dont rush, go above and beyond to make sure all needs are reached. The office setting looks great. They also have an area for children to play.

Jo
Review №64

Great atmosphere fast service and good prices!!!

Ol
Review №65

Dr.Bunyon and staff were timely, professional and very personable.

Do
Review №66

Very professional and a warm home feeling.

E
Review №67

Professional, knowledgeable and helpful.

Sh
Review №68

Great service. I bought my eye glasses and my kids’ glasses from here.

Jo
Review №69

I purchased some new glasses about 4 months ago I spent $400 on the glasses that was just glasses. Not what I spent on the exam and contacts. The screws fell out of one side of the glasses. I had to come back to the store to get my glasses fixed. When I had spoken to someone on the phone they informed me that all I had to do was bring the glasses back in the store to have them repaired. When I came in they must have been really busy because they couldnt repair my glasses. Dr. Bunyon wanted me to schedule an appointment to have my glasses repaired. There was no way that could come back. In addition why wasnt that explained to me during the phone call. Dr. Bunyon then tried to send me to another company to repair my glasses were I would have to pay for the repairs. I already paid for the glasses so that means the business doesnt have to stand by their products? If Im spending good money for something I want a good quality especially glasses. Dr. Bunyon became frustrated with me since I wasnt willing to leave my glasses in the store until he could fix them. Or whenever someone else could repair them, he couldnt even give me a date when they could be done. Im very dissatisfied with the customer service and the attitude and the way Dr. Bunyon was talking to me. I am a customer, just because Im not spending money now doesnt mean you can treat me like anything. In the end they couldnt even repair the glasses and wanted to sell me another pair. No thanks. Ill take my business somewhere else. Dr. Bunyon looked at the glasses and didnt even know they couldnt be repaired. Never again.

Ad
Review №70

Best eye doctor in the state of Maryland! Dr. Bunyon and team has been my eye doctor for over 10 years!

Ty
Review №71

The staff was very friendly and I would highly recommend Professional Eye Care.

Ke
Review №72

Neat and friendly staff

Ni
Review №73

Very professional I would recommend people to them.

Ji
Review №74

Professional, courteous and kind. Finally a real eye doctor!

Jo
Review №75

First time in the new place but it looks good its bigger

Do
Review №76

Not a very professional office, seem things are always in disarray! Your time is not important to them, I would not use them again.

ke
Review №77

Very professional

Mi
Review №78

Love this office!!!

Information
14 Photos
78 Comments
4.6 Rating
  • Address:5210 Auth Rd #200, Camp Springs, MD 20746, United States
  • Site:http://www.specialeyecare.com/
  • Phone:+1 301-702-0090
Categories
  • Contact lenses supplier
  • Eye care center
  • Ophthalmologist
  • Optician
  • Optometrist
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–1PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–5PM
  • Saturday:9AM–7PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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