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Royal Farms
2703 Ocean Gateway, Cambridge, MD 21613, United States
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Royal Farms
Comments
Br
Review №1

Went in at 7:48 am on my way to work placed an order and the boy rudely says after i place my order I aint got no fries 3 times . He had everything else cooked chicken etc . Very rude and unprofessional. More training is needed he could have easily said Maam we dont have fries right now would you like something else instead of yelling i aint got no fries throughout the store. Next time ill go into wawa

Ra
Review №2

Stopped here quickly on a road trip to use the restroom. It was clean and the interior was nice. It wasnt crowded and the restroom was cleaner than most.

Ni
Review №3

Had to use the restroom today and found it disgusting and filthy. Sink looks like it’s never been cleaned and plunger just laying on the floor! I judge any businesses food based on the cleanliness of the bathroom...since this place neglects basic sanitation I would highly disregard eating anything prepared by the staff here unless you want to be seriously ill.

Mi
Review №4

Royal farms, Cambridge, MD, I dont mind employees on their phone behind the kitchen counter except when Im standing there waiting on my food holding other items I already pay while the employee is chit chatting on her phone while my food was already done, but she was too busy on her phone. Customer service right.

Ma
Review №5

Use the royalty card and save on gas and earn free items. The chicken is some of the best around.

do
Review №6

Always clean an there chicken an potato wedges with cheese its awesome

Ja
Review №7

Slow service and when we did get our food it was cold i wont be coming back

da
Review №8

The self serve registers were very dirty and sticky and when I mentioned to an employee she said I will clean it later....really with the corna virus you are that rude to not clean them...

Ja
Review №9

The chicken was old the fries where suggy the employees did care the bathroom was dirty very disappointed

Ma
Review №10

The food prep workers are all wearing masks but not covering their nose. This was not true on my previous visits. Also this time they seem to have poor prioritization because there was a line of people waiting on orders because only 1 person was working on them while the other slowly tackled routine tasks.I will say the other staff were wearing their masks correctly.I doubt I will order food from this royal farms again. Simply if this is their concern for health that is obvious what else are they skipping on?I know it is hard to get everyone to understand but this is truly important.

Wi
Review №11

Self checkout machines didn’t work and the employees behind the counter also didn’t work. Dirty and the place wreaked of burnt oil. Keep driving

ma
Review №12

Worst possible customer service and slow service. Took over 30 minutes to make two wraps. Once I received them they didn’t have anything I had asked for on them. And the women filling the orders refused to make mine. She was only filling the ones with fried chicken. She was extremely rude and disrespectful. Will never go there again

St
Review №13

Nice clean location

Ch
Review №14

Rude and untrained employees working the food area.Older lady fulfilling orders only works on chicken boxes/buckets while younger male wanders aimlessly, whispering order numbers. Any other order (wraps, sandwiches, etc) is ignored. When approached for status of order, attitude and excuses flow from their mouths like water. But hey, it’s a gas station with food options. Customer ahead of me was accused of being belligerent when they only asked why they have to wait, longer, when their order was not made or possibly given away. The person did not even raise their voice! Defensive, lazy and most likely mad at the world describes the vibe the workers give off. Should’ve hit chick-fil-a

An
Review №15

Stopped in this store after hours of driving just wanting some food and gas and instead I got my items plus more. I got wonderful customer service, the employees had a smile and were ready to make my experience easier. The manager knew her job and her store very well. The experience ran very smoothly.

Ni
Review №16

Went there for lunch the chicken was the worst I ever had.It wasnt done..the wedges taste like old grease..I wont be returning to this store for food...Yuck!! Made me absolutely sick

Ma
Review №17

Friendly staff, efficient, clean

Li
Review №18

So disappointing! I ordered veggie subs and got limp lettuce in a sad buns! Not a single slice of tomato or anything else. What a waste of money!With so many options for food near by, avoid this place at all costs!

fr
Review №19

We ordered 20 pieces of chicken and the people in front of us ordered 6 pieces. They gave them fresh chicken and wanted to give us chicken that had been sitting there for who knows how long. we asked for fresh chicken or our money back and they said it was policy to get rid of the old chicken first. Then we immediately asked for our money back. When we went to check again they had not given us our money instead they charged us for the price of two 20 pieces. Now we must wait for my credit card company to fix their stupidity.

Te
Review №20

The only good service was the cashier. However, the women behind the food stands. Were just plain stupid and rude. I honestly, didn’t liked how they were treating my boyfriend better than me. I’ve had done nothing harmful for them to treat me the way did. Anyways, karma’s around the corner and I still know what their faces look like. This is why, I’m not going back there anymore. Poor service and pure ratchetness. And if I could, I’d get a friend of mine who’s an attorney, to shut this place down. They better think better next time.

Ma
Review №21

They need a new cook is all im sayin

Qu
Review №22

The location is ok for gas however, I went inside to use the bathroom. The bathroom is absolutely disgusting! With Royal Farms stores coming up in numerous areas, you would think youd want to be known for nothing but positive vibes!Majority of the Royal Farms bathrooms in go into, they are absolutely disgusting!I will not buy prepared foods from these locations!Obviously the employees use these restrooms too and they dont care enough to clean them!Managers should be held accountable, I mean, what are you being paid for!?

Ch
Review №23

Love to go in for a snack. The gas is never the cheapest in town but is reasonable. Red box is useful!

Be
Review №24

Chicken is always good plus i get it free with my ooints

Ea
Review №25

Chicken tenders were extremely burnt and they were out of hunny mustard

Ch
Review №26

Check out line can be long and slow at times during the night so if you are impatient or on a time schedule be prepared. But the chicken, especially when fresh is far the best along with the cheese and potatoe logs. They also have other food items that are delicious and inexpensive. I was offer a free fountain drink of any size for the delay. Over all good experience and Great meal deals.Footz

J
Review №27

Worst service Ive seen in awhile, Charles has POOR customer service. Jackie at the end fixed the problem in a new managerial fashion.

Ge
Review №28

Kaniesha Keezy, I believe her name helped me out amazimgly. She was so helpful and kind. Proud to be a Royal Farms customer

Ra
Review №29

Stop by here every time we are in town, usually as we are heading out to a hunt. Very good coffee... I like the 100% Columbian with hazelnut creamer. Fresh krispy kreme donuts in the morning too.Gas prices are typical for the area, so we are good to go with just one stop. Well done.

Te
Review №30

The chicken was great and the employees here were kind and helpful

Ke
Review №31

Trash piled up on top of the trash cans at the diesel fuel pumps. No fluid to clean windows with squeegees laying on pavement. Massive craters in the fuel isand.

At
Review №32

Employee not wearing mask working around the food and drinks. Masks should be required on all employees. This place needs to close down. Never again will I stop here.

ra
Review №33

They are usually out of my smokes but the food is good

Ro
Review №34

Fair prices, close to the highway, good food

He
Review №35

I ordered catering over the phone. I showed up and they said they didn’t have any orders. There went that party.

He
Review №36

I usually stop here to get gas when going on longer trips and for snacks when Im going on hikes. Gas is usually reasonable (thigh not usually THE cheapest) and they have a pretty good selection of healthy hiking snacks.

Se
Review №37

Mice droppings around the soda machine. This should say enough about how dirty this place is.

Ge
Review №38

Filthy bathrooms. Dirty store. Ran out of ingredients for most sandwiches. 20 minute wait for fries.

Ra
Review №39

I ordered a small cheese fry and paid $3.19 and only got 6 fries, which is ridiculous for the price when i go to royal farms in glen burnie Maryland I get a small cheese fry and the whole damn box is full.

Mo
Review №40

Good

Je
Review №41

Chicken is amazing

Ag
Review №42

Good food

Jo
Review №43

IT sucks.....lines always!!!!!!!!! 1 cashier

Mo
Review №44

I have been stopping for breakfast and lunch for the last week, each time spending around $30 each visit. Good hot food outstanding service. Then we stopped this morning... The lady behind the counter that was supposed to be making food to order told us that breakfast sandwiches are in the glass case. Ok I started to put my lunch order into the touchscreen and was told she didnt know about lunch... I asked the manager about getting lunch made for my crew and was told there is someone back there that can make whatever you want. So I proceed to put my order in, the lady couldnt make breakfast or lunch and had to ask what was in my wrap!!! Needless to say I will be taking my money for the remaining week of this job elsewhere because our breakfast sandwiches out of the glass case where cold in the middle and lunch was just the bare minimum. No effort to make a decent sandwich or even a simple wrap.

Te
Review №45

Very clean...nice service and very pleasant employees...

Ne
Review №46

It is not very stocked, I did not like it very much

Information
22 Photos
46 Comments
2.7 Rating
  • Address:2703 Ocean Gateway, Cambridge, MD 21613, United States
  • Site:https://www.royalfarms.com/
  • Phone:+1 443-972-5440
Categories
  • Convenience store
  • ATM
  • Chicken restaurant
  • Deli
  • Fast food restaurant
  • Fried chicken takeaway
  • Gas station
  • Grocery store
  • Lottery retailer
  • Money order service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • In-store shopping:Yes
  • Takeout:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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