Love Barnes and Noble, my review goes to Sean B., After purchasing $108 worth of books Mr. Sean is giving them to me in my hands without offering a bag, after I asked for one, he informed me -oh the bag will cost you 0.10cents, which I’ll be more than glad to pay them, Mr. Sean was waiting for me to find the cents in my purse before he even touch a bag to provide me! Love the store as I said, but kindness and politeness is needed for customers there.

I still love to go to Barnes and Noble and browse all the toys and books and music. This store is definitely clean and well maintained.

Beautiful store with everything I was looking for and tons of new releases from my favorite authors. 5 stars!

One of the best bookstores, two floors with an in-house Starbucks cafe. Offers plenty of reading space with separate sections for kids, teenagers, business, travel and more books. Has clean restrooms on the first level.On Weekends there are kid reading sessions which are a hit with the kids. The staff is super friendly. The annual membershop is $25 bit so worth it.

I like the items but staff can be difficult. I had to go back and forth about sale items that were not coming off at the register, and point to signs and stickers as proof. The cafe does not let you BUY a cup of ice water. Most places give cups of water for free or at least let you buy it. I mainly wanted ice because it’s 105 degrees today and their bottled water wasn’t cold enough. I guess I could have ordered an ice coffee with extra ice and say no coffee. Just plain dumb.

We were seeking a Lego gift for our nephew and we found a good selection have Lego sets as well as Lego activity books. The prices were a little high but I suppose thats from the licensing royalties. I like the fact that you can gift wrap your presents for free here

Huge selection! I love to get lost among the book shelves. So many non fiction , fiction, sci Fi whatever books magazines, games, Starbucks coffee available. Nice place to spend time.

AMAZING SELECTIONThey had a A BUNCH of manga almost a whole wall and all of my favorite series. !!! I got the first volume of haikyuu cause I loved the show. Will come back if Im in the area♡

Had every book we wanted, even full series (some had almost 20 books for a complete set.) The staff was very knowledgeable, helpful and polite. Definitely coming back if and when my daughter needs another book.

This bookstore has everything you’re looking for and customer service that is 5 ⭐️‘s without question!!! Mike R at the desk saved this review!!! I came in with my wife and she needed to use the washroom. I decided to use the mens room as well, but there was an “out of service” sign on the door. I peeked in to see and sure enough, the washroom was fully functional(except 1 urinal). I ended up using the other one(after testing to make sure it worked). The store was pretty busy and had several men, turned away by the sign. All of which, were pretty unhappy, having to leave the store to find another washroom in the plaza. I brought this to the attention of Mike at the customer service desk. He handled my complaint like a pro!!! After speaking with him for a few minutes, I watched how he interacted with several other customers. His professionalism erased any negative thought in my mind. I then spoke with a manager regarding the washroom. She informed m that the contractor responsible for the repair in the washroom, never told anyone he was finished and therefore, they did not know the sign could be removed. She immediately took action to resolve any further problems this could cause and apologized for any inconvenience. Conflict resolution is flawless here! Just like the rest of the store and staff!!!Highly recommend this location!!!

Nice staff. Great selection of books and gift options. A little bit of everything here. Dont remember if I saw anyone cleaning the escalator hand rail but..also dang those steps were dirty.

I havent been in a book store probably since around the time Boarders closed their doors. This trip confirmed that was the right decision. I had so much trouble locating a store employees that I wandered into the area that had what I was looking for on my own. I was in the store for approximately 30-45 minutes. I was stopping on my way home from work to take a look at what was available as my Mom passed away in February at the age of 85 years old. My husband has some chronic health conditions, diabetes, heart issues and he is a dialysis patient. He has been ill and in and out of the hospital basically since the day of her services. I started a new job 6 weeks ago and needless to say feeling a little overwhelmed. My husband is in the hospital tonight and has been since a week ago last Monday. I was simply looking for a book with some advice on going on. There were signs all around the store that they were having a buy one, get one for 50% off the second event. When I got to the cashier area. There was a total of 3 employees. One looked scared to death that I might try to talk to him and never made eye contact. The other two stood talking to each other while counting out the register and I waited and waited. The one who refused to make eye contact or acknowledge me, closed the top over his drawer picked it up and left the checkout area. There were now 2-3 people waiting with me, also waiting to be assisted. The other two employees finish their personal conversation and counting the register. The female employee asked the male employee where yet another employee currently was, to which his answer was the other employees was finishing up their break and should be back shortly. He then left the checkout area as well. The female told him she would try to help me. She signaled for me to step up to the counter at last. She rings up my books and asks if Im a member for a 10% discount. I tell her I dont know but I dont think so. She said she could check. The total on my 4 books is over $65. I ask about buy one, get one for 50% off. She informs me that only 1 of the 4 books Im buying is part of that offer so there is no discount to apply. I dont understand. I ask her what she needs from me. Im thinking to check if I am a member or to sign me up so I can get some kind of discount. She tells me she just needs to know how Im going to be paying. With cash or card. Im probably going to return all of them because I have such a lousy Feeling left from the whole experience. Ill be ordering from Amazon in the future. They will wait on me instead of me having to wait for them. I was at the store after 6pm and they close at 8. Why on earth was any employee getting off or on break? Why when those if us that work until 5 or 6 are trying to end our day and get home for the night do the employees act like we are the least important thing in the store? I dont understand!! Once my return is completed they dont have to worry about me interrupting their business again for at least another 5-7 years. If they are still in business anymore! Congratulations! I got your message loud and clear. No need to worry about me being a customer anymore.

Nice & pretty bookstore to visit!

Wow such a beautiful place to be, a big book store, a must to visit and buy books (or have a cup of coffee and buy books), highly recommend to visit this store.

Fantastic. So glad still opened with so many choices.

Wonderful place to get the best Sellers. Good ambience to sit and read. Also has a good collection of kids books ranging from babies to teens

Its good to still have a physical bookstore in the neighborhood. Great books for all ages

One of the best BNs in the area. Great advantage there is a Starbucks inside.

Always a pleasure to visit B&N, get a moment of relax, check some books, eventually buy some.

Nice and cozy book store!

There was no Mr. Peterson! There was no Sabrina! I did enjoy calling to ask! Im childish like that! The receptionist was tolerant but not enthusiastic!

Mine and my daughters favorite place to be on the weekends.

This store was so unorganized. Employees didnt want to help look for the book I needed. It was in stock idk why he told me to order it from Amazon better. And to call back in a couple days for an update.

Friendly services. Excellent price and location

They have a Starbucks in side with a new drink called Frankichino

My favorite store for my fav books. Well organized and always have the book series I want.

I love this spot. Everyone here is friendly and theres nothing like a good read early Saturday. My family loves this place and we intend on making this our Barnes of Nobles of choice

I love this Barnes and Nobles. I have come here often to purchase novels and also manga. I love the vibe of Barnes and Nobles and really enjoy this location due to the beautiful atmosphere. The staff is helpful and appear to enjoy their job. :)

Got some great books from here

I love you Kimberly Kardashian. Calabasas is #PERFECT

This is a really really REALLY amazing book store. It had all the books I wanted and more. I would buy more books here.

Great book store with a wide variety. The Manga section is huge compared to other stores.

Fabulous book shop and its huge too. Plenty of ranges and other items. Very much like the British ones we have in the UK, shame USA doesnt have many. However glad my hubby went here and managed to find what he was after. I however enjoyed the instore cafe, whichwas also reasonably priced.

Best place to find my 📚

Love this place.

My favorite bookstore!!! Need I say more!

Our cashier was nice n pleasant and it was well organised

Thumbs down to Barnes & Noble at the Calabasas CA store!A sense of normalcy returned when the B&N store recently re-opened. As a regular customer on Saturday mornings who is known by the store’s coffee bar staff, I took advantage of the early opening hour offered to senior citizens.I have been a buyer of B&N merchandise nationally for over 40 years, for 22 years at this store, and proudly subscribe to an annual membership card. So it was unexpected what unfolded on Saturday 6/27/20 around 10:45 AM.In a conversation with an equally long-term loyal customer of this bookstore, we observed that it was not the same atmosphere with an empty floor and without chairs. When a store employee appeared, we raised the issue of the missing chairs. This individual informed us that CDC-Covid 19 regulations prevent them from offering chairs. She then informed me that I could not sit on the floor, per CDC regulations, allegedly.When we suggested that the ‘no-chairs policy’ was not customer-friendly, the employee briskly responded that if we didn’t like it, we could talk to the manager. We reacted with ‘that we could also leave and not return as buyers or as reading guests.’ The employee curtly replied with words to the effect of ‘go ahead.’Eventually, Corona virus restrictions will end. B&N at Calabasas presumably will want to have old and new customers return in droves to sustain the store’s economic viability. Yet, if the attitude of this employee reflects the store’s business model, I wish it good luck.My talking partner and I are resolved to not return to this unwelcoming atmosphere that we experienced. If B&N is unreceptive toward my business (the last two books I bought at the store as a little gesture toward the business recovery), there are cheaper alternatives on the Internet.I take issue with the concept of B&N store being militantly driven by CDC guidelines. The postings on the entrance door to the store stipulated distance and mask requirements. My taking partner and I complied with masks and ample physical distance. The store’s posting said nothing about not sitting on the upper floor that was entirely empty on the north side at that time.If the B&N store is that hypersensitive about possibly spreading the virus then store management might opt to close the establishment again given that a bookstore constitutes a non-essential service. The flippant attitude of this store employee stood in stark contrast to the welcoming and friendly attitude of staff at nearby stores and restaurants at the Commons in Calabasas. They did not seem to have CDC restrictions about sitting down within a safe distance—on chairs and certainly not on floors.

Nice store front

My children are voracious readers and my son can finish a 300 page book on less than 1 day. With covid this store has become our go to for books since the libraries have limited numbers of their books and he often reads too fast for the next book in a series to come available. Weve been coming here years and Ive probably posted a number of times. As usual a full five stars.

Nice place to look for information, relaxing

Kind of shocked at how a book store doesnt stock this years National Book Award winners. And the employees were really clueless, they didnt even know what that award was. Try a bookstore like Vromans where the employees have some actual knowledge about books.

Good place to spend time for searching your favorites books.

Its a comfortable place.

Good prices for Blu_rays & etc.

Perfect bookstore! Large, wide assortment of books, games, puzzles, gifts, and Magazines! Free wifi surfing area.

Nice place to break! Must visit to understand

Quiet store. Well stocked.

Still the best mortar and brick bookstore experience around. But it does no good to put in a good review without supporting it. So I go every chance I get and buy something from there, preferably more than one book. This store itself is off the 101 freeway in Calabasas, its huge, clean and probably benefits form the good foot traffic.

Awesome book store.

Amazing and Fabulous hangout place to meet friends, tutors, and business associates. Plenty parking spaces. Or just spend time alone reading books and magazines at cafe. Dont forget to check out the clearance items for great read. You would be surprised what kinda treasures youll discover. I bought back my old Nook and purchased a new Samsung tablet. Kids love it now they are home online distance learning.

Helpful employeesVery cleanAll books I was looking for were in stock

Thank goodness there is still a bookstore left.

The staff are so friendly and helpful. The store is always clean and well organised.

Very clean and organized

A great place to browse and buy books, magazines and games.

A great bookshop and a lovely cafe to chill in. The perfect combo. I miss book shops and cafes. Feels like they have been lost a bit. Its a good place to go back and get some of that feeling if you like being around books and coffee.

I have been going here since it opened. Massive, 2 story bookstore. Very well laid out. Topics are listed on the top of the book cases so you can easily see the area you want to go. Escalator and elevator inside for ease of getting from 1 floor to the other. Lots of places to sit and read. Separate childrens section so the children can run around and not run into the adults. Decorated for children as well so the kids love visiting. Massive discount boot area, also separated by topic. Way to many cook books, but some shoppers like that. Eating area with a cafe is located in the store so you can take a book and look at it further while having something to eat and drink. Restrooms are clean and located here. Lots of parking.If you cannot find what you are looking for the staff is very helpful with directions and suggestions. There is a kiosk for checking their online selection and you can order books from there. A theater and quite a few restaurants are located nest door if you need a break from your searching.

It a 2 story Barnes and Noble with a Starbucks inside. You can spend hours there and right now, they are having a big sale. Parking is abundant and easy to get in and out of.

My favorite book store. It is always relaxing to sit down and read its vast variety of literature on display. The staff are helpful and nice and the bookstore itself is sleek. I would recommend checking out the store if you are in the commons.

This is absolutely my favorite Barnes and Noble. In all the other Barnes and Nobles in LA, its so hard to find a store assistant to help. Here, the store assistant noticed I was looking and offered help Everyone from the store assistants to cashiers here are super friendly and helpful. I will definitely go to this Barnes and Noble from now on.

Nice space

I found my etiquette Book here. Clean, organized and Friendly staff.

Good location good selection friendly Associates clean bathroom. I wish they werent some of the Last of a Dying Breed. I think humans would be better in general all around if they read more.

Best bookshop in the area. They have an indoor coffee shop that sells Starbucks brand coffee ad well as their own. They also sell food. There is a good selection of books and the help is informed and friendly.

Favorite place to go to kill time! So happy the New Release section is back up front! They also make good suggestions and give coupons for goods at the coffee bar.

Clean, friendly and an amazing area for kids.

Great location in the calabasas commons. Love to bring my kids here great selection of books and good service. Only downside is every time you purchase they try to push the membership program on you

Was still good even with Panasonic.

Barnes and Noble is a Godsend and a much appreciated store in our community. I will always love this wonderful store. The salspeople are always the best. Eager to help and they answer all my questions and help me find anything I need.

I cant tell you how grateful I am to still have a bookstore near to where I live. Just being able to pop in and peruse books and magazines, stop for a coffee in the Starbucks, or pick up gifts for kids birthday parties. Bookstores are a rare luxury these days, and this one is lovely with a great selection across every genre, lovely staff and regular events.

I like how the bookstore and Starbucks are joined, its a pleasant atmosphere. The staff are fairly knowledgeable and very helpful if youre looking for something specific. Theres many genres for all ages, some academic books, collectible editions, and a pens and journals section too.

This place is HUGE. it has two floors, every section for books you can think of and they even have a vinyl section in the back of the first floor. Customer service is really handy, I asked for these two books and the lady was kind enough to retrieve them for me. They dont sell box calendars only planners. Enjoy the atmosphere.

How I miss walking through a book store. There just arent many left with the technical gadgets that allow you to carry an entire library on a plane. The store is inviting, well stocked and has plenty of comfy places to check out the books with some coffee. Please never close! The staff was also very friendly and helpful!

Friendly helpful staff. Found a book I wanted and a couple of nicely priced CDs.

Got a couple of things which is always awesome. But the best part is that I asked an employee if they could direct me to a specific section, because I couldnt find it. On the way there she recommended a book I had not seen, really awesome. And the cashier who helped us at the end was super friendly. We kept talking about an author and she was just super awesome.

One of the only west coast brick and mortar bookstore chains left. So even if it sucked Id give it a good rating. Fortunately B&N is a pretty good bookstore. Whats good about it youre probably not asking? Not the prices. The good stuff are never on sale. The chairs. Yes, the chairs. Being able to sit and read part of a book before I decide its worth the read, is a luxury not afforded online most of the time. That in itself is 4 stars. Add the Starbucks for the fifth star. I did subtract 1 star somewhere but honestly, I forgot where it went.

Love this place

This is my favorite browsing bookstore. You never know what you will find and at these prices, I tend to find a lot. I always take in an armload and leave with an armload. The fun reuse crafts posted around the store are really inspiring. Just totally love being there.

I love Barnes & Noble. I love reading actual books. Its one of the few book stores that are left. The service is excellent. I was looking for a particular book that Ive only seen on Amazon. They actually had a copy. They have a coffee shop on the premises, they also have seating throughout the store. You can actually take your time and browse. I really enjoy myself when I go there.

The people complaining about masks and COVID-19 are ridiculous. It’s currently still open for indoor shopping with masks required like every other place. People really need to get a grip on reality and stop acting so entitled.

While in the store today trying to decide what books I wanted to read next I had the honor of meeting the nicest and coolest employee ever. Genie was so sweet and knowledgable. She took the time to find out my reading interest and provided so many other great suggestions. I truly had the best time talking with her and loved all her book recommendations. I look forward to my next visit and talking with Genie again. Thank you!

Everyone is very helpful herre

Like it. Its books. Employees are nice.

Best of all brick and mortar nostalgia. Great books, music and collectibles! Not to mention coffee ;)

Love the place. Wonderful customer service and amazing books and prices are better than Amazon. Five star cafe inside too

There is nothing like a bookstore. Every time I walk-in and see all the books it warms my heart. It’s a beautiful bookstore and spacious.

Whoever says book stores are obsolete just dont know. This is a great place to grab a coffee and read a book. Its also great to just walk around and discover. Got a great book related to my job while I was just walking about. Explore around the store. If nothing else its great exercise

We all love a good book! Store is neat and tidy and the staff was pleasant! I had to return a book that was all stuck together from manufacturing and they just took it right back! I am always impressed every time I go in as there is always help and I often find exactly what I am looking for! Definitely pick up a good read here! 9.5/10 I do recommend!

I love this Barnes and Noble. I got more done shopping for presents here in 30 minutes than hours and hours online. We made some new friends and just generally enjoyed the whole experience. The staff was also extremely helpful and seemed happy to be there.

Its smells like books and coffee

This book store was always been good and the staff who works here were nice and friendly. They have a lot of books that I have been looking for. Thanks for the service.

Bought a book.

Im glad the are still some bookstores around. My children live to pick out books in person. I enjoy manually highlighting and marking my books instead of downloading digital copies. You can grab a drink too while youre there. The place is always clean.

I love barnes. it seems a lot of people do. you cant find chairs to sit and read. I dont know why Barnes keep closing around town. buy books!

Nice place to relax and enjoy some reading; any book you may be looking for is either here or they can help you order it. Staff is friendly and the locations sits at a place where you can grab a bite to eat or watch movies or hang out... good spot to visit if you are planning a date and it involves checking out books, board games, digital books, magazines, etc.... any reading material. Spot for the kids is very nicely done and they can spend hours picking out books to read at home. Dont underestimate their coffee shop; great place.

Great bookstore, cosy place with lots of seating area. Great staff always there to help. Starbucks is inside if you need coffee. Love this place

Calabasas, The Commons Barnes and Noble is a top notch store to shop in. Excellent selections to choose in, in everything. Salespeople are extra friendly and they will go outside above and beyond to help you. Love the store. I am a loyal customer.

Great place to find the perfect book or graphic novel.

Its a bookstorw