Done spending my money with them . Go there for everything I need . Last couple of times they say they have the part in stock I get there and they dont. Call up there yesterday talked to going to call him man bun guy. Told him the part I need he said I well ordered it be in the next day. Show up there to pickup the part that I needed and was not there. Come to find out after half the employee were looking for it could not find it . He tells me as I am talking to one of my friends that works there . That he does not remember anything from yesterday. then after telling him what it was he remembered and said o I forgot to ordered it. As he told me on the phone he ordered it and it well be in. Well not waste my time with them anymore take .y business some were else..
The manager down there is always so helpful. Great with small talk but also knowledgeable. The women that work there are pretty stone cold to the customers but Im sure they have to be considering the territory. Once they realize you arent there to argue or have an attitude, the tune changes and they are personable as well. I think that is really important to be helpful but also friendly. They will continue to get my business and I will recommend them everytime. I dont care they are in the ghetto they have top notch service.
As long as there are knowledgeable people here. Its pretty good.
Terrible experience here. I needed a V-belt that was 1/2 wide x 51-1/2. Because I did not have the part number this was beyond their expertise to find. Didnt even try. Taking a tape measure to the belts hanging up was much too much to ask for. Ill never go back and tell all I can this place has parts but no customer service
Just wanted to say my grandmother came in yesterday and a kind man name David helped her out. While the other workers seem to have an attitude. He had answer all her questions, helped her out find out the right parts. He deserves 5 stars. Only given one because the store is dirty, the ladies working there seemed rally rude and hatful.
Great service and friendly staff!
The older black gentleman who works there helped me save 100s of dollars. My ignition light came on and I got a diagnostic at Auto zone which they told me to run myself (I know nothing about cars) i had to call a family member to help me figure it out. They gave me an EVAP reading but the guy at Autozone seemed like he was not educated in car problems himself. So I took the paper over to ADVANCED Auto and he helped me get the things he thought would help. Like fuel injector and a new gas cap he even came outside to see if the gas cap fit. Long story short his recommendation ended up fixing the problem and saving me money & time and I will continue to go to ADVANCED AUTO instead of the terrible Autozone in Cahokia.
Great service
People very nice
Awesome. Professional all the way, super quick, the right parts twice and the first guy want even there when we came back there other guy pulled me up on the computer and keep right on helping me with the right parts. Job well done so well, u have and AutoZone employee (me) writing such a comment of this level.
Nice lady working the desk. Just got wipers for my car.
They are very helpful
Didnt have what size light bulb i needed but kindly referred me to the comp next door.
Its the only parts store I go to all the rest are a joke
The staff here is simply amazing! They are very helpful.
They have a great crew! Its most likely my first choice... Kat is an excellent source of knowledge and kindness and professionalism, Josh, ultra helpful, as well as Emma... Great crew,great store!!!
Always friendly but doesnt always have the parts I want.
Love going here more then anywhere else, always nice people working, they really care about the customers and go out of their way to help. Great place by far!!
Depending on who waits on you there is pretty good service. I would give them a thumbs up
Very helpful staff and was able to find everything that I needed for my motorcycle.
Sold me on some great clearance items!!
Great customer service good prices
Very helpful considering we were from out of town. Helped us figure out problem. Installed new part on premises!
Excellent customer service. Always very helpful.
Was my last resort, still gave me the wrong part, I swear it never fails
They usually have the part in stock and they are very very helpful!
Helpful people. Arent those typical I-know-better-than-you car people.
They have people in there that know what you for your vehicle. And they are very courteous.
Very nice people there and know what they are doing
Very friendly service
Great employees that go the extra mile!
Done diagnostic tests took time to explain what it meant then explain what to try what to do to fix it.computer tells what it sees.they took the time to explain that only tells u the problem u have steps u need to take why that sensor might say that.young lady who helped me deserves a raise.tjgrater3.
Wonderful service and quality parts new or reconditioned!!!
Great online discounts 20%
Friendly Staff, ready to meet our vehicles needs.
Just stopped in for wipers for my car but ended up laughing and have a really giod conversation with employees.
If I could rate lower, I would. Terrible customer service and I had no choice but to report this (Cahokia) location to their General Manager. Do Not Spend Your Money At The Cahokia, IL Location.
Unfortunately I am here to often . Gotta keep the wheels rolling
The staff is friendly, and helped me with what I was looking for
I always get my car parts from yhem when i need a part.
Awesome workers that are willing to help
Very helpful and nice.
Very helpful staff!
Great overall experience
Good service.
Good pl8
Great people
Good for parts
They helped and got my parts
Great clean location
Always buy parts here
Great prices
Good help
Love this business
GREAT
Very helpful
GREAT SERVICE
Friendly service
Cool
Helpful staff
Nice workers
Fair
OK service