Helpful and friendly experience! Our car battery died in the Costco parking lot yesterday. We were able to get it jump started and pulled into the close by Pep Boys only five minutes prior to closing. Even though they were about to close, the staff was friendly and helpful and agreed to replace my battery. The mechanic (last name Rodriquez) was very nice and even reset my radio/display system. Great experience and highly recommend!

I never had anything bad to but for some reason or another this week the service quality needed some help

A lot better than before.good prices

Find most parts you need

Nice auto part that you can Fix your car and ol chance and other thing for car and equipment to shibe car .

Not too much fancy accessories as I spected. Sad. Nice employees.

So far i have never had a problem with the employees, they help you as soon you ask them.

It is a good store but a bad location due to traffic.

Went to drop off my moms car at the Pep Boys on Plaza Centro in Caguas, PR, and want to give a shout out to Mr. Martinez. He is very proactive and acknowledge your presence. Very professional.

Fair. Well stocked store

Like always GREAT! So far all the time l go to Pep Boys is a great a expierence. This time Mr. Ortega attended me. Very polite, kind , sweet and very professional. They will always have me as a client.

Great service. I

Good Store

Good place to buy tools and remember to buy online and pick it up at the store thats the only way you get the discounted price.

Economic and excellent.

The service has gotten better since last time I went. Although the waiting time is long. Ive had to sit in a waiting room for 7 hours on two separate occasions while everyone that came in after me left, but the service is improving! Cant really complain that much and when I have car trouble I always have a receipt in hand and a guarentee. Never can be too trusting! Definitely good quality so far.

Well... I had to wait for my car part, that took a bit of time (one month). Meanwhile in the process, employees attention was great... so the wait was manageable.

Staff was very respectful and professional. She even provided valuable information in order to take advantage of a better deal.

Great fast safe service!

Very pleasant attention from the beginning to the end thanks always grateful to have you as my provider,,

Excellent customer service!

Awesome customer service

Great customer service by Mr. Sanchez. Good deal on four tires.

I buy all the parts here ,oil change ,engine oil filter its good store .

Hot the items i needed. I want in for tires technicians alwaysvkept me Up to date on Things that needed needed service

I love shopping at Pep Boys Auto Part because they have affordable prices you could buy 3 car wheels they give you the forth wheel free and if you dont have money no problem if your credit is not that bad they offer a credit card. And the employees are friendly.

Excelent service, good prices in parts and service. Nice employees.

The service is excelent but the tire inventory for brand is the continue problem. I am frecuent client to tire department and the inconvenient is frecuently.

Was ok, just did some shopping. Look like a regular pep boys. Was ok.

Great service.Mr.Layer excellent Tech and customer oriented.Jenny very customer focused.

Has good auto parts and offers

Arrived at store at 10:30am, my vehicle was 2nd in turn, at 3pm started working on vehicle and was returned al 4:30pm

Always great service, and actually the only Pep Boys in PR that Ive found, that is always stocked, and efficient with repairs.

They give you the best buy alternatives.

Good service and good price

Excellent service, by very friendly employees!

Every thing is good

2 hour wait for an oil change its a little to much

Bad service

Its a good place to shop for automobile parts

Too many people for this store to handle, not efficient standards, I waited three hours and still had two cars in Front of me, I just wanted a tire. Note, try to schedule the 7 AM appointment.

Fast, fast,fast. Great service.

Did have the parts two week to revieve bought in Advance auto

Very good service.

Best car part place

Excellent customer service and experience

Excellent

Nice day

I am most grateful

Disorganized. Missing stock ítems.

In An out quick

Extremely satisfy.

Good service

Great services

Good Service

Lots of merchandise, good prices, parking

The best

Good and quick service

Excellent service

Great service

Excellent service

Fast service

Great service

Great service

NICE!!!

Good service

This auto parts is not there.

Great service

Good

Good

Same as others

Price to High.

Thanks

Good place to buy spare parts

Good service from the commercial area manager

4 hours to tell what the car has.

Quick attention and good prices.

There are always the pieces

The place is very well located, the store is large and well stocked and prices are not too bad. The problem of this store is the disorder, the entire store is watered, you hear it spoken to the employees as if they were in a ball park and in service you will have to wait a long time.

The employees offer you fast service and are very efficient.

Very good service

Very friendly employees, and they give you options, with what you are looking for.

This last time I found what I was looking for and received a good deal, I see the changes in favor of PepBoys

Excelent service

Very good at what they do

Excellent service.

Excellent service from your employees! *****

Great service.

I did not get what I was looking for

Good service, and reasonable prices.

I have been buying from them for many years but for some time they have been too slow to attend to customers, they talk a lot on the phone and for me they waste a lot of time is my opinion without offending anyone

Excellent service

Formidable service!

Very good service

Very good, online shopping gives you a better price.

I love to go for the good service they offer

They took excellent care of me

Good service, some very expensive repairs. They honor battery warranties very well 👍.

Affordable place and how to get there excellent

Very well thanks