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AutoZone Auto Parts
Carr 1 Bo, Caguas, 00725, Puerto Rico
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AutoZone Auto Parts
Comments
Jo
Review №1

Very fast service, even though it was late (early evening) we were able to get exactly what we needed to get the job done. The employees are very knowledgeable and courteous.

cr
Review №2

Needed to fix my rear passenger light bulb. The girl said all the interior leading to the bulb had to be removed. I googled it just had to remove the light from the outside. Workers need more training or replaced.

Br
Review №3

The dudes working here are very knowledgeable and cool with clients.

Lu
Review №4

The best auto parts. The warranty is awesome.

Lu
Review №5

Very poor customer service. We arrived at 11:45am and finally service was provided at 13:15 (1:15pm). We went to buy a battery. After I paid, they let me waiting since they were taking care of customers. Wow, and what I was? It was my understanding that I was a customer, but apparently I was wrong. One of the manager, sorry I do not have her name, long tinted red hair, told me that the are doing me a favor by installing the the battery. Nevertheless, the have a sign that was Free. Free Favor, wow. They asked Jason to help an he totally ignored his co-worker and me. He seems to have attitude problem. Because he was taken care of the customers that just entered to the store. He move to other cashier, the take care of a new incoming call, again taking care of customers, because I was not a customer. No, the reason was that is better to be in air conditioning than outside installing a battery. Finally, Danny Tavares, the manager, was a able to help and install the battery. Definitely, customer service needs to improve, Jason needs a deep training and counseling.

Vi
Review №6

Nice greeting .. helpful attention

ra
Review №7

Hood customer service and good prices.

cr
Review №8

Ok, but they took a bit long.to take care of me just paying for an item. They need to work 9n that!

Mo
Review №9

No problem with lifetime warranty.

Du
Review №10

They dont know nothing about online Store pick Up. Wasted time.

An
Review №11

Best prices in brake pads and rotors.

Ca
Review №12

Very clean and organized.

Wi
Review №13

The wait is very long and there is no one taking temperatures as you enter ..

Is
Review №14

Always has al I need!

Er
Review №15

Good autu parts

Wi
Review №16

Good reward card

Da
Review №17

Very convenient,and I can find what I need most of the time

Ra
Review №18

Easy access and plenty of parking spaces

JJ
Review №19

Super

Ed
Review №20

Great customer service !

Jo
Review №21

Awesome people

Cu
Review №22

Very poor service.

Pe
Review №23

Found part super fast!!

Ed
Review №24

Only parking issues

Pi
Review №25

Stop asking me this I work there.

Ed
Review №26

Great inventory, need to improve customer service

Ad
Review №27

Great store good treatment

Je
Review №28

Manager and sales personel,outstanding,client service oriented

Vi
Review №29

Excellent service, advise and courtesy.

Ce
Review №30

Fast service.

Jo
Review №31

Attention received by the sales personnel.

Ro
Review №32

Found everything I was looking for and the employee took care of me like family!

Yu
Review №33

EXCELLENT service!

Lu
Review №34

Good service.

Ar
Review №35

Horrible,twoo many managers out of mind

Ce
Review №36

Excellent customer service

Jo
Review №37

Good Prices

An
Review №38

Excellent!

SL
Review №39

Excellent service for the employees

El
Review №40

Great service

Ms
Review №41

Quick service

Jo
Review №42

Good service

JE
Review №43

Great people

Ga
Review №44

Ok

Ja
Review №45

Parts

Vi
Review №46

Super!!!!!

Da
Review №47

Muy buen servicio muy atentos precios muy razonable compro mis baterías con ellos.

So
Review №48

Good attention good offers

He
Review №49

Very good employee service

Ro
Review №50

Excelent service

An
Review №51

Good tools, good service but overpriced parts $$$$$ 😔

Ne
Review №52

Very good

Ro
Review №53

Excellent service.

El
Review №54

The attention was very cordial and respectful, they helped me find the items I needed. I recommend it

Lu
Review №55

Bn service.

sa
Review №56

Call for price of a piece and they resolved. In the call.

IV
Review №57

Excellent service thanks to the Jorgean Employee who helped me with what I needed

ro
Review №58

Good customer service.

De
Review №59

Excellent attention and courtesy treatment. Super satisfied.

Lu
Review №60

Very good and fast service

Gr
Review №61

Excellent, good work and good treatment 👍

Ju
Review №62

Excellent

Ra
Review №63

The best auto parts

Jo
Review №64

Tremendous customer service team ....The complete solution in parts and with skilled personnel. I recommend them 100%

Lu
Review №65

Excellent

Ma
Review №66

Quick and detailed attention

Review №67

Excellent service

An
Review №68

Tremendous

Lu
Review №69

Very good service despite the circumstances. Thanks for your attention.

Jo
Review №70

Excellent human treatment.

Jo
Review №71

They receive you at the door and take you directly to what you are looking for. In these times of pandemic it is good, you enter and leave quickly, the possibility of contagion decreases

Jo
Review №72

They never answer the phone, I call and call and they dont answer. This is what happened to me with this store

Ra
Review №73

Good service and got out fast

Pe
Review №74

Good security and attention

Ed
Review №75

Good service and good prices with very good guarantees. A +++

Az
Review №76

Clean organized

Ra
Review №77

I went to buy some lights for the car, they had them available and despite the COVID-19 pandemic that we all face, the care was excellent and they take the temperature and hand sanitize all the clients, apart from maintaining social distancing.

Ra
Review №78

You have to wait in line inside the store to make a quick purchase that does not take even 10 minutes. Very good precautionary measures against the virus. But then they should have more employees in the boxes so that the waiting time is shorter

Ro
Review №79

Customer service good. Its a little cost, but I went to buy a car battery of one model and they sold me another. I understand that they should know some pieces or for that they have the computer that you enter the year and brand of the car and it tells you a more or less, not to sell for selling, it also cost me $ 160 plus IVU $ 210, guarantee for five years. They must also look for how much the customer can spend to look for alternatives.

Ra
Review №80

The wait is too long, prices so-so

Ru
Review №81

Almost everything for your car

Re
Review №82

Excellent

Je
Review №83

Very fast and attentive to what you need

Wa
Review №84

Excellent service

Ad
Review №85

Diluents

Em
Review №86

Tremendous service

mi
Review №87

Terrible attention to the public, 4 employees talking and one in line waiting with a mask and they do not call to attend to people.Im not going back to that establishment.Too much waiting while the employees walk around and talk to each other and the waiting people, they dont care.

Sa
Review №88

Good inventory. Slow service without priorities. They not even call the customer when the parts arrive.

G
Review №89

Excellent attention, and speed.

Ro
Review №90

You have no control at the entrance and make a long line for them to search for the product or products.

Di
Review №91

The. Best Car. Part. From. P. R

Ol
Review №92

On my most recent visit. And I, in an emergency, Joel took excellent care of me.

Or
Review №93

Fast and friendly service in a safe environment

GI
Review №94

Excellent customer service, very friendly employees and know their parts

Ol
Review №95

Jesus excellent service

Re
Review №96

Good customer service

Ma
Review №97

Always with you what I need to not car here.

Ya
Review №98

Good service 👍

En
Review №99

There are always the pieces

Er
Review №100

Excellent

Information
11 Photos
100 Comments
4.4 Rating
  • Address:Carr 1 Bo, Caguas, 00725, Puerto Rico
  • Site:https://www.autozone.com/locations/pr/caguas/carr-1-bo-bairoa.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A6624&y_source=1_MjYxMDgyMi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 787-286-2900
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–7PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–8PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Credit cards:Yes
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