Apparently walmart has no problem with the volume of customer flow during covid however the vision center differs. No walk-in or new customers are being accepted at this time. This caused me to drive 2 hours back to my home town just to get lenses. Ridiculous.

Not near as nice as the other clinics I called, then couldnt even answer some questions I had regarding my insurance, and what an estimated cost for their services would be such as copays and glasses allowance. Literally told me they couldnt answer those questions without me coming in, even though 3 clinics had answered them 30 minutes before calling this place. She didnt even take the time to ask what my insurance company was. Wouldnt recommend this place to anyone I know.

Really one star is way to nice if had the option I’d give them one point on the star!!!!!Made an appointment two weeks in advance... asked three questions before making it and first question was “is this the dr in Cabot Walmart” they said “yes” went in for appointment and lady told me I was no where on books and can’t help me! Asked to see some above her and she refused!! Wouldn’t even give me a chance to find out what happened.. EXTREMELY RUDE!!! if wasn’t for the lady treated me at desk I’d consider rescheduling!!!

Lens quality is horrible and customer service is worse. I bought 3 pairs of glasses a few years ago and the coating(transition lenses) began to flake off just after the 1 year warranty ran out. I was told that there was nothing they could do. A few years later, after being assured that that would not happen again, I decided to give them another chance. Sure enough, about 2 months after the warranty was up they started flaking again. When I talked to the lady at the store she was very disrespectful and condescending, and basically blamed me for their inferior product. I have been wearing glasses for 25 years and the only time this has happened has been with this particular store. Horrible product and service.

Was waited on by Linda who was very kind and so helpful and patient as were all who worked there! Would highly recommend!