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Reliable Garage Door
3262 County Rd 42 W, Burnsville, MN 55337, United States
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Reliable Garage Door
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Br
Review №1

I copied another review about Gerald as is was a perfect description of my experience today with Gerald and Reliable Garage Door. Gerald did a great job! He was very knowledgeable and explained everything thoroughly. He explained all the costs and repaired my door in a timely manner. My garage door works like new! I will definitely recommend this company for any garage door repairs and wont hesitate to us them again when needed!

py
Review №2

First time using this company. Had very good and pleasant experience with the operator as well as technician Micah. Micah came to my home within minutes and was very professional, explained things very clearly, and helped me reasonably choose the most critical immediate needs for the repair of my old outdated garage door. Sincere thanks. D Tran (Bloomington)

Mo
Review №3

Great company! Had an issue with my garage door and this company (Justin specifically) came out the same day! Our opener was under warranty and they replaced it with no questions. Justin was very polite, knew what he was doing, and resolved the issue quickly.

ga
Review №4

I had Repair Tech Chuck come out and complete a free diagnostic and repair my garage door. Chuck was extremely professional and explained everything that needed to be repaired and gave me a quick estimate. Under two hours he replaced parts and fixed my garage. I highly recommend Reliable Garage Door to anyone that needs repair. I am satisfied with the customer service and the repair job itself. Thank you much!!!!

Ty
Review №5

Gerald came out and did a full inspection of the garage door. We knew the spring was broken, but there was other maintenance that needed to be done. Gerald never pushed me to spend money, but gave me some good recommendations. He was very professional, courteous, and quick! He had my garage door fixed in no time, and it works flawlessly! Thank you to Gerald and Reliable Garage Door! I would definitely recommend them to others! Gerald, you were awesome. Thank you!

sh
Review №6

Easy, informed sales process. Excellent customer service. My new doors are on order and the spring/track broke on my current door. They repaired it quickly and at no cost in the interim.

By
Review №7

Gerald did a great job! He was very knowledgeable and explained everything thoroughly. He explained all the costs and repaired my door in a timely manner. My garage door works like new! I would definitely recommend this company for any garage door repairs.

Gr
Review №8

Great experience! Make sure to ask for Gerald. He was truly excellent. Respectful, timely, friendly, knowledgeable and kind. In a time where you can barely get a real person to answer the phone - these traits stand out even more.

As
Review №9

Our garage door was not closing properly, while still under warranty from having our rollers and springs replaced earlier in the year. Gerald came out to assess our garage door. He had great customer service and a passion for his work and taking care of the clients. He immediately notice our sensors were not located properly. Even though our previous issue was unrelated to our current issue, Gerald properly aligned and secured our sensors, repositioned our track, and also did a full tuneup of our opener free of charge. They were also easy to schedule and had good communication on their arrival time. I would highly recommend Reliable Garage Doors!

Jo
Review №10

Gerald made several adjustments to my noisy garage door-on a particularly hot day. He was very particular to ensure that the door movement along the tracks was as quiet as possible. Gerald was very courteous and professional, and took several minutes to explain the problem and what steps were taken to correct the noise. I would recommend Reliable Garage Door to anyone wanting to have their garage door fixed properly the first time.

Mi
Review №11

Micah came out to replace a broken torsion spring at our residence. He was very professional and looked over both garage doors. His recommendations were very helpful and he offered potential upgrades down the road without throwing an expensive list of fixes. I so appreciated that! Many times companies come out to fix a specific issue and push you to spend hundreds on other items. I did take him up on the upgraded springs as they offered lifetime warranty. Great service, good value - I also own a number of rental townhomes and I will be calling them when I need service on any of those properties!

To
Review №12

Several weeks ago, my garage door made an alarming BOINGGGGG!!!! sound as I closed it. It still worked after that, but I knew something was wrong. Reliable Garage, who’d serviced the door six years ago, sent an awesome tech, Gerald, to fix it. He showed me that the spring had broken, staining the opener and causing the weird sounds. Within an hour, he replaced the spring, and also at our request the tracking, tuned up the opener mechanism, and made the door work better than ever. He also reminded me to schedule our yearly tune up. It was great service, great tech, and a great bargain! Thanks, Reliable Garage Door! See you next summer!

Me
Review №13

I found Reliable Garage Door on NextDoor - they had the most recommendations and I was beyond pleased with their service. They were able to stop by the same day, provide a free estimate, and fix the issues in under two hours. Gerald was my technician and he was professional, knowledgeable, and kind. My garage door was troublesome and provided issues we were not expecting, but he tackled them with ease and did not try to sell me on services I did not need. I would not hesitate to use them again and would highly recommend them.

Ry
Review №14

We had an issue with a broken spring on our garage door. I called just after 8am and a technician was able to be out before 10 am. Our technician, Justin, was courteous, respectful, and arguably most importantly, very knowledgeable. He walked me through everything he noticed from his inspection and was very thorough. He wasnt pushy whatsoever, in fact he took the time to walk me through his observations and things that didnt need to be fixed currently, but to be on the lookout for going forward. He had our garage door repaired in under an hour and ensured I had all my questions answered. Reliable repaired one of my neighbors garage doors the day before, and Justin ensured I received any discounts applied to my neighbor. Price was fair and competitive, and I will be using Reliable without any doubt going forward.

Bi
Review №15

Chuck did a great job with the install of our garage door opener. He answered all my questions, did a great job with the install and had a thorough understanding of the product. I would certainly recommend Reliable based upon my experience.

Ra
Review №16

I worked with Gerald on my garage door repair issue and he did a fantastic job of helping me! We will definitely be looking toward this company for a new garage doors when we are ready. I highly recommend you use them!

Me
Review №17

This was our second call to Reliable Garage Door, and it was just as pleasant as the first. The technician explained our issue and gave us all of our options for the repair. It’s great that they carry parts with them so the repair was done the same day. Highly recommended!

Pe
Review №18

Gerald Roberts was excellent! Thoroughly explained everything and did a top notch installation. I am confident I have a solid solution for years to come. Thanks! Well done!

Cr
Review №19

Weve used Reliable Garage Door at both our previous house and this one--always felt like they took the time to explain what they recommended and why, and did good work. I especially want to provide kudos to the last tech that came out, Justin C, who declined the opportunity to upsell us on an opener we really didnt need, and instead worked through a cheaper way to fix the actual cause of our problem. He saved us several hundred dollars today, and I think the door is going to function better for it, which is the best outcome I could have asked for.

Ne
Review №20

Very satisfied. My garage door cables broken and I called , they sent tech over here and fix it in half an hour. Great job.

Er
Review №21

Unbelievable service and products. Our garage door tech expert, Gerald, was knowledgeable, polite and personable! We will always use Reliable Garage Door for service and products. Thanks for the prompt service on the holiday weekend! Who does that? Five stars!!!

Ku
Review №22

Great experience having 3 doors replaced. The entire team at Reliable was extremely friendly and easy to work with from our sales rep Dalton to the installation team led by Cody. The doors look great and Id highly recommend working with Reliable for quality and professionalism.

Da
Review №23

We had Gerald come out and make several adjustments to our doors and he did an extraordinary job. We had a lot of bangs, creaks and groans and he took care of all of them. I really appreciate the effort and professionalism.

B
Review №24

Contacted reliable garage door this morning and Gerald showed up on time. Gerald was courteous and professional. He explained everything about what was happening and walked me through the options for fixing the door springs. He even helped take down the shelf and items stored above the garage door. Would definitely recommend them to anyone who needs door service.

Ji
Review №25

The serviceman, Gerald, was very helpful. He arrived early and answered my questions. The issue was resolved to my satisfaction, and I feel confident in using Reliable for other garage door needs. Thanks for all your help!

Sa
Review №26

From the minute we called to 2 days later with new door installed, Reliable could not have done a better job! In fact, reliable is an understatement. Friendly, quick response; knowledgeable, kind technician (Dalton) and on-time, fast, kind installer (John). Its unheard of, these days, to be treated so well as a customer. Thank you to Reliable for restoring hope in our expectations!

De
Review №27

Gerald was awesome. Explained things clearly, priced them well, and did a fantastic job. Appointment set-up was also easy and well organized.

Ra
Review №28

I dont always take time to review but the service with Reliable was so awesome, I wanted others to know. A torsion spring broke on my garage door. Its not something to be approached in a haphazard manner but I was able to do the repair. Reliable had the springs and very kindly ran them out to me for nothing more than the cost of the torsion springs which were also competitively priced. From the initial call with Amber to Kara who coordinated to swing the field tech by with the springs, they all handled themselves very professionally, pleasantly, and efficiently. Once at the house, Justin showed genuine concern that I knew how to go about it safely and offered up an extra tip or two that he has found works well for him as a technician. Ive now found my one and only go to garage door company. I very highly recommend to all my family and friends or anyone in need of these services. They wont disappoint and its not surprising they are 5 star rated! Thank you Reliable!!!

Ma
Review №29

Gerald come out and did a full inspection of my garage door I knew the spring was broke bud he gave me a good recommendation hes very professional. He had my garage door fixed in less than a hour I definitely recommend reliable garage door.Thank you Gerald!!

An
Review №30

Gerald did an excellent job. Very professional and knowledgeable. He was patient with all of my questions. I would definitely recommend this company. Reasonably priced.

Gl
Review №31

Called and had service appointment within 4 days. Gerald was able to come out a bit early on call and helped me out with a garage door issue. Also installed a new keyless enter pad on another garage door!! BIG! Thank You to Gerald for all the information and work he did for us. Above and beyond!! Thank you!! Thank You!!!

Re
Review №32

Reliable garage door are experts in installing garage doors and providing lifetime warranty and service. They also provide yearly tuneup on garage doors for free.Once you purchase from them you will never have to worry about your garage door again. I’m pleased with Gerald’s service.

Kr
Review №33

This past week, our spring broke upon closing the garage door for the evening. Next morning called to see if any available appointments were to be had and told that a tech could be sent out by mid-afternoon.Justin, our tech, came onsite and introduced himself and the steps to be done prior to the repair at hand. Justin performed an inspection of all working mechanisms pertaining to the garage door itself.Found further issues that I was oblivious to that was in mid stages of failing, such as one cable was frayed with more than half the strains snapping on one side. The other side saw similar issues, but not as severe. Plus several roller wheels were wobbly that needed immediate attention.After finding these additional areas of concern and myself visually watching / seeing these issues too during the inspection, Justin went over all the options to address these. After living here for 12+yrs. and only having to do the springs once in that time frame, I felt these repairs were warranted due to age.So after approving all work, Justin did everything in about an hour with performing a final validation of all door / opener operations to ensure proper working order was restored to Reliable Garage Door standards.From setting up scheduling to onsite work, I can see why Reliable Garage Door has a 5 star rating with 350+ reviews. This is rare..

Ch
Review №34

Chuck Nichols FST was dispatched to my house today to assess an adjustment issue, this was corrected immediately. Originally scheduled for Thurs but Chuck was just finished on another job near by, so he was dispatched to successfully correct the issue two days early. I would recommend Chuck & Reliable Garage Door for all your garage door installations & service

Sm
Review №35

So great! Had a tune up in April and they fixed it under warranty today highly recommend!

Jo
Review №36

My garage door spring for our two vehicles broke earlier this afternoon. I called Reliable Garage Door and within 30 minutes Reliable’s Justin Christensen showed up & replaced both springs at no cost since it was under warranty. Thank you Reliable Garage Door/Justin for the very prompt service repair!!!

Su
Review №37

I am extremely happy with the service I received from Reliable Garage Door, using their free annual tuneup service and quickly remedying a minor problem I had with my door sensor. Gerald did a great job identifying and solving the problem, explaining what he did and giving recommendations to keep my door working well in the future.

Le
Review №38

I was in a tight situation. My fiance was out of town and he is the man that can fix anything, and NEVER lets me call a repair man. Knowing I couldnt just leave my door open with tons of valuables inside I called Reliable Garage Door. They fit me in right away, and the tech Justin was friendly, knowledgeable and honest. He got my door shut for a small charge and told me my fiance could finish fixing, it saving us $200. Highly recommend, and will definitely use them for future issues!

Mi
Review №39

I had a very strange issue with my opener opening by itself. Gerald came out and fixed the issue and tuned up the garage door. Great service and he explained everything I needed to know about the door and openers.

Ip
Review №40

Imagine stepping into the garage to go pick up your kids from school and Voila the garage door wont open.. Its slipped off the rails and wont budge...I remembered a magnet I had on my refrigerator and called Reliable Garage door The lady was extremely polite and right away contacted a technician who was in the area. He was there within the hour and had it fixed.Earlier our door used to make a big noise but now its pretty smooth..I would definitely recommend them to friends..

Ri
Review №41

Our spring broke for our garage door (yesterday) and Reliable is definitely reliable. I called 3 companies for estimates and this company not only had a great technician (Dalton), but the receptionist was very pleasant, welcoming, and understanding. Dalton was at our home within 2 hours of our call and completed the work in less than an hour for a great price. He was professional, knowledgeable, and personable. We received a Military discount and a FREE tune up (which is annual), as well. Love the story of how Scott started this company......at age 18! As a Realtor, this company is my #1 go to for garage door repair and sales! THANKS, DALTON! JOB WELL DONE!!

Je
Review №42

Gerald was fantastic! He was helpful and kind. He explained everything that needed to be done and our garage is back to working order. Thank you!

Ti
Review №43

Very timely. Great advice. Fixed perfectly. Would recommend and will use again.

Ro
Review №44

Had an issue with my garage door gerald came out and was so nice and explained everything so well and fixed it, I am more than happy with him and reliable garage door

Mo
Review №45

Quickest and fastest. Lifetime warranty with professional and friendly service. On time and satisfied and will recommend to anyone.

El
Review №46

I would give 10 stars if that were an option. I feel like I hit pay dirt because I randomly called Reliable after running a Google search for garage door repair in my area while standing in a frigid garage unable to open the door. They were the first and only call I made. From the woman who took my frustrated call this morning to the man who came by shortly after to repair the door in the bitter, bitter cold, this company is top notch.I dont recall the womans name who scheduled the service call but she was fantastic. The door failing to open was the tip of the iceberg for me in an already very long morning. It was refreshing to make a call for repair help and have a live person answer the call who also sounded so kind and helpful, despite the fact that she fields those same calls all day long.Chuck was my service tech and he was great. He called before he arrived and was able to get to my home earlier than the window I originally scheduled for the repair. He patiently explained why the door would not open, showed me what needed to be repaired now, and what could be repaired at a later date. He then gave me a fair estimate for the work. He completed the job in out in my ice cold garage and now my garage door operates with stealth like silence. I could not be more pleased with the service. Call them. They are good people.

Je
Review №47

Gerald was very clear and explained everything he was going to do. He was fast, courteous, nice and professional. Will call again for any repairs.

Za
Review №48

Gerald was extremely helpful and honest. Good work.

da
Review №49

I was very pleased with the service. Our tech was Chuck Nichols and he was very pleasant to work with and did excellent and timely work. The temp was about 10 degrees but Chuck didnt complain at all. Our door broke on a Friday evening and it was fixed by Saturday noon. The operation of the door is improved and very smooth. I recommend Reliable to anyone needing garage door repair or replacement.

Ni
Review №50

They were able to send someone out within a few hours of me calling. The person was there right at the start of the window given and inspected our garage door to let us know what was causing our current issue as well as other things we would want to fix in the future and why. He was not pushy at all and wrote up an itemized quote with everything wed discussed. We chose what we wanted to do that day and he immediately got to work and finished everything up in about an hour. He also wore a mask and kept a safe distance when going over everything which was very appreciated. I definitely will be calling them in the future to work on some of the other items on our list he emailed us.

Ko
Review №51

I needed torsion springs replaced on my 2-car garage door. The tech, Dalton, came out and gave a free estimate to replace the springs. He also advised on replacing other parts as part of general/preventative maintenance. He was not pushy when I decided not to replace any additional parts. Tech gave advice on how to get the best longevity out of the door hardware. Pricing was the lowest compared to 3 other companies. Total time from arrival at the home to departure was 50 min. Tech made sure all my questions were answered and the door worked properly before leaving my home. I highly recommend this company.

Ma
Review №52

They were very professional, on time and great to work with! Highly recommend them!

Ro
Review №53

Thanks Gerald for intuitive informations before I made my decision on your product. Great service 👏

Gu
Review №54

Great customer service from 1st call to completed installation. Luke was on time, very friendly and helpful.

Ca
Review №55

Our garage door was making loud squealing and popping noises and needed some attention. Gerald stopped out today and made the necessary adjustments to fix our door and made sure we were completely happy with his work before leaving. This has always been our first call when weve needed service and could not be happier.

T
Review №56

Very fast and responsive people. Placed a call last night via chat and received service the following morning. Chuck N was our service technician and was a very stand up honest guy. Laid out what he thought would need to be replaced, didn’t suggest things that didn’t needed to be and completed the work pretty quick. Called in the morning to confirm the appointment and she was also great to deal with(forgot her name) Very happy with our overall experience and will be using again if needed.

bi
Review №57

Gerald was very professional and curtious. I am thrilled by the new openers.

td
Review №58

Jerald…extremely impressed…this guy is really good. Professional and totally fixed our multiple issues.

Da
Review №59

Great Service!!! From the time I heard one of my garage door springs explode to the time Justin (the technician) replaced all four of my springs + one bearing, and lubricated both of my garage doors was about 2 1/2 hours...WOW! He was also very pleasant, knowledgeable and a pleasure to work with!! I would give you ten stars if I could!!!

Ry
Review №60

Fantastic experience. Justin was exceptional during the quote and subsequent repair and upgrades we discussed. Super fast service and all my questions were answered. Felt VERY well taken care of and will continue to use RGD in the future.

Pa
Review №61

Very responsive service! They managed to get to us a day earlier than our originally scheduled appointment. Our technician, James, laid out our options and then got right to work. Everything was done quickly and efficiently. He explained how everything worked and made sure we were comfortable with the new opener before he left.

Jo
Review №62

Very helpful and speedy service. Gerald was awesome.

Ke
Review №63

I had arun in with my garage door, and I lost. I Called Reliable door to help me repair the damage. I got an appointment later that same day and the technician Chuck Nichols was on time and had an estimate ready for me in minutes. He was friendly, quick, and had my door working smoothly in less than an hour. Keep up the good work Chuck!

E.
Review №64

This is my second time using Reliable Garage Door (for 2 different homes). They were able to squeeze me in today when I needed help, and arrived at the start of the arrival window. Jason educated me on what likely is the problem with my opener, gave me a tutorial on how to fix it, and made reccomendations for repairs in the future. I highly reccomend this company. They are just the best!!!

Sh
Review №65

I had a Great Experience with Reliable Garage door. Customer service 5 star and installer 5 star. I loved that Derek always explained everything and made sure we understood everything. Thanks!

Er
Review №66

We had a great experience with Reliable Garage Door, and highly recommend them. Our garage door opener inconsistently opened our garage door. Reliable came out, inspected the situation, and walked us through a few options to fix our issue. They were thorough in their explanation and didnt oversell us on anything. We ended up going with a new Liftmaster 8550 and some new wheels, and now our garage door is so quiet I can barely hear it run when Im in the garage. I will definitely use them again.

Be
Review №67

Just wanted to say what an amazing service I experienced today with Dalton! Give this man a raise...you need to retain great talent like that. :-)

Me
Review №68

Awesome service. These people are filled with sincere work ethic and kindness, I always trust their advice and workmanship. They provide options so you feel like you have a choice and dont waste any time getting things done. Chuck was straightforward and generous. I will call them everytime!

Ca
Review №69

Once again Reliable Garage Door hit it out of the park! From beginning to end we couldn’t be more satisfied! Our garage door was hit in March by a delivery driver. We waited until May to have Justin come out and see if it was worth repairing or replacing. He was extremely honest with us and gave us our options. No pressure tactics. We valued his opinion and decided to meet with Dalton on replacing the garage door. Dalton was very personable and we appreciated his willingness to work up a few estimates so that we could make informed decisions without any pressure from him. We decided on a brand new insulated door and top of the line cables/track, and our door comes with a lifetime warranty and Reliable even added transfer of the warranty to one new owner should we decide to sell our home at a later date!Rob our installer, was so nice and listened and answered all of my questions. He was professional and completed the installation in a timely manner!I can’t say enough about such a wonderful job and experience with Reliable Garage Door! From first contact with Abby to final installation with Rob, we are so impressed with the values and workmanship of this company!! A+++!We will always recommend Reliable Garage Door for their prompt friendly no hassle estimates, sales, and service!! Thank you again Reliable! You have earned our business loyalty! -Kathy K

Ga
Review №70

Used Reliable Garage Door in November 2020 to install a new opener and address other maintenance issues. The tech was extremely knowledgeable and did an excellent job. I will use only this company in the future.

Ma
Review №71

Incredible service! James was able to tell us what was wrong with our door and how he could help. The whole process was painless, affordable, quick, and easy! Highly recommend!

Ti
Review №72

We just had our garage door and electric opener replaced. Rob Morgan did just a great job with the installation. He was able to install it in +90 degree day with 110% humidity on time with zero issues. His explanation and setup of the opener was easy to understand. It looks and works awesome, great job!

Pa
Review №73

John came out to my place in a timely fashion. Installed the new garage door and was incredibly professional. Was able to make good recommendations on what needed to be replaced and was trustworthy.I now have a new garage door company to recommend!

ry
Review №74

Great customer service, very responsive.Our garage door got knocked off of the track and our technician, Bryan, was at our place within a couple of hours after we called the office.He was very friendly and informative. Our door is working WAY better than it has since we bought our home.

Da
Review №75

We received very pleasant service on the telephone from Amanda, who quickly scheduled a service call for the next morning. Chuck, the service technician, was prompt, professional and respectful of us and our home. He offered options and answered our questions. He completed the needed work, cleaned up, and explained that we qualify for an annual tune up without charge. This was a good experience with Reliable. Thank you.

Te
Review №76

Chuck Nichols is awesome... great service with tons of knowledge and HONEST!!! No one better!!! Thanks Chuck and Merry Christmas!!

Ka
Review №77

Craig came out and was polite and very professional and knowledgeable with what he was doing. He explained everything and was at ease while doing it. He didnt look like he didnt know what he was doing. Great office staff as well! Will definitely be a returning customer if I need anything else fixed for my garage door!

Ma
Review №78

Cody Scott was great! He replaced 2 doors and 2 openers in about 5 hours. They operate so much quieter than the old doors. And the added windows really brightened up the garage. Its nice having the added security with the cameras on the openers as well.

Ga
Review №79

James was very professional and honest, laying out my options for the project at hand. I am very happy with my new high tech garage door opener and the fixes to my 20 year old garage door!

Re
Review №80

Chuck N. was great. He was very informative and helpful! As well as patient with my questions. I appreciated how he explained everything since I have no knowledge of garage doors!

Ch
Review №81

Bought a house with a three car garage, that definitely needed some TLC. Dalton worked on my townhouse, and my new house. He does really good work, and an overall nice guy. Cody came out the following day to finish up the large job, and Cody was just as knowledgeable. He did such a good job also. Very impressed with both these guys! Reliable garage has and will be my go to company!

Ro
Review №82

Ive had four openers and three doors installed between my last home and my current home. This crew from the office to install management, and especially the installers do an incredible job even with challenging tuck under garages. Rob did an excellent job and figured out every challenge I had for him. The openers work so well. Ive recommended them to everyone whos asked about my great looking doors.

Ka
Review №83

Awesome service. The technician was very helpful in fixing the problem and educating me on my garage door and opener.

Pr
Review №84

After contacting about 10 companies online, only 3 companies bothered to email or call me back. I was reluctant to go with Reliable as they are a larger company and I generally like to support small and local businesses, but you wouldnt know they were such a large company by the customer service we received. Dalton was our sales representative. He was honest and upfront about costs, offering sound and considerate options for our budget. He was easy to communicate with, considerate and personable even in the face of COVID-19 awkwardness. He was also helpful with setting-up financing, even coming out another day to set that up. The day of the installation Cody Scott and John came to replace the garage door. They were ON TIME, SUPER FAST, VERY QUIET and left NO MESS. I was told installation would take 5 hours they were done in about two. When I went to check on the progress, I was surprised to see that they were wrapping-up. Before leaving they walked me through all the intricacies of the installation and made sure I had no questions before they left. The work looked awesome! The seal was tight and draft-proof and they even hooked up my garage door opener for NO extra cost. Another quote I got mentioned that major alterations would have to be made to the space, but Cody and John found a way to work with the raised wood floor in the garage and ceiling mounted shelving. I have an aging garage door opener and wont hesitate to call them to replace it when it bites the dust. I highly recommend calling the BURNSVILLE, MN location for your garage door needs. They were very fast, responsive, professional, and accommodating. While time will tell if the work holds up, I suspect it will. Thanks.

Jo
Review №85

Excellent experience acquiring a new garage door through Reliable Garage Door this summer. Dalton (estimates) and Rob (installation) did a great job of getting me a nice door at an good price, Excellent communication and installation.

Ch
Review №86

I used Reliable Garage Door mainly based on the number of (5) star reviews, and I can say that they deserve that rating. We worked with Dalton & Justin.They replaced an aging chain drive garage door opener that you could hear down the street, and also tuned up and replaced several worn our components on the garage doors themselves. They explained every part of the quoting process and finished their work ahead of schedule.Months later the opener and garage door are still just as silent as it was when they initially finished their work. Very pleased!

Ju
Review №87

Fast and reliable. We had a great experience. Justin is a great technician with an awesome name!

Da
Review №88

I woke up (Sunday at 8:00) to let the dogs out and my garage door would not open due to what turned out to be a broken spring. I placed a call to Reliable Garage door (I had put in two new doors and openers back in 2013) and reached a person immediately. They told me they could have someone over soon to replace the spring. The technician showed up in about twenty minutes and had the repair done within another twenty minutes, remember this is a Sunday morning around 8:00). I cannot believe how great this companys customer service is. Last time I had an issue they were also very prompt. It has taken many a restaurant longer to serve me food than it took a Reliable GD to get to my house. Can you imagine any other contractor responding this fast?Another pleasant surprise is I purchased the new garage doors and openers back in 2013 and the grand total for two to three service calls since has been ZERO$. That is because I have a ten year warranty from the date of the new install.I would highly recommend this company. They put their service where their advertising is. If all of the other companies I had to deal with from Cable, satellite TV, plumbers and electricians were as good as this company my life would be way easier!!

ke
Review №89

Very prompt service, I called after my springs broke and They sent a tech out same day. Bill was my tech he did a great job on the work but what was more impressive was the way explained what needed to be done now and how much time was left before other issues would arise. He never tried to sell me on doing more work he educated me and was sincere about cost/timing. I highly recommend Reliable Garage Door for service!!

ma
Review №90

Cody Scott did great service. Over at our house in time frame you stated. Friendly and knowageable.

L
Review №91

We purchased a new garage door opener yesterday and it was installed by Justin. Everything went perfectly!!!!!!!!! Justin was so professional to work with and did a great job on the installation. Would highly recommend him!! We have used Reliable Garage Door before and have always been pleased!!!!! They are go to company for sure!!!

Br
Review №92

I highly recommend Reliable Garage Door! We have had them install a new opener, springs and cables over the last ten years and every time they did an outstanding job! Recently our spring broke and because we had purchase a life time warranty back in 2014 the entire cost was $0. Our service rep, Justin Christensen, was prompt, polite and knowledgeable. Definitely a great company!

De
Review №93

Justin came out to inspect our garage door and replaced the seal on the bottom of the door. He also installed a 877 LM opener with MyQ. He answered all our questions patiently. It was the most professional, efficient, and cleanest installation we have ever expeireinced. Justin is easy to work with, personable and is attentive to the details. Great product and service. We will recommend.

Sc
Review №94

We had two garage doors replaced. Rob and Brian came out to compete the job. They were professional and answered all our questions. We highly recommend Rob and Brian to take care of your garage door installation. We Love our new doors.

Sh
Review №95

Had a garage door installed in 2013. We have never had trouble with it until now in 2020 when a spring broke. Field Service Tech Chuck Nichols came out and got us up and running again in a short time. We very happy with our service and I would not call anyone else! Highly recommend Chuck and Reliable Garage Door!

Lo
Review №96

Great customer service! Havent decided on a company to go with yet but I am already impressed with Clayton! Handed me a quote in a few minutes after we talked and he measured the garage doors. He has gotten back to me very quickly via email with any of my questions. This quick reply is really impressive and makes me as a customer feel important and confident the install, quality of the service and product will go smoothly! Thanks Clayton!

Ha
Review №97

Great company, fast and reliable. They were very informative and we really got to know all the facts on what was wrong with the garage door and make our own decisions on what we wanted fixed. Would recommend this company highly.

Mi
Review №98

My garage door wasnt opening. Called and setup an appointment- technician (Derek) came within 1 week of calling and went through my options- only $40 for a service call. Super low pressure and seemed honest and genuine. Very happy with the service- he even programmed my remote for my 3rd stall door after I paid. Highly recommend.

Ve
Review №99

Our garage door had broken suddenly and we just happened across this company. They corresponded with us so quickly and got the doors installed only days after they received the shipment. The technician, named Cody S., arrived right at the time he promised and was wonderful. He called when he arrived, installed them quickly, and also cleaned up after himself, which was especially important for us. The doors, of course, look great. He also had such a strong consideration for customer service. Wed recommend and use this company again solely because of Cody.

Ea
Review №100

Great process from sale to install. Good work, timely, great follow up, all in all a pleasure from my perspective. Highly recommended.

Information
31 Photos
100 Comments
5 Rating
  • Address:3262 County Rd 42 W, Burnsville, MN 55337, United States
  • Site:https://www.reliablegaragedoor.com/services/repair/
  • Phone:+1 612-460-8007
Categories
  • Garage door supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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