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Denver Mattress
415 S Roosevelt Ave, Burlington, IA 52601, United States
Comments
Ka
Review №1

My salesperson, Alex, did a great job of explaining differences in a range of mattresses - I felt like I learned enough to make a decision and buy one on the spot! He handled all my questions well - it was fun to work with him.

Ka
Review №2

Walking in I was dreading the buying process, but Larry (from the Moline store) was SO wonderful and worked with me to help me get what I needed. Friendly and great customer service! Ill make the drive to see him next time!

Sc
Review №3

Alex reinstalls my confidence in retail sales! He was busy with another customer, but greeted me and said he would be with me. He asked his current customer to excuse him. He waited on me efficiently, completed the sale in a few minutes. Golden employee!Scott

Gi
Review №4

Amazing customer service with Casey and Eva! Thank you for the great suggestions and advice.

Am
Review №5

Bryan at Furniture Row in Burlington was very helpful. He was very knowledgeable. I started out by telling him what I wanted and didn’t want, what I needed, and how much I could spend and he took me right to where I needed to be. I would suggest you ask for him if you are in need of a new mattress.

Je
Review №6

Workers are polite and helpful. They know what they have in stock, and how long it takes for a delivery. They can give you a price quickly and find what you are looking for. The store is clean and there is room to walk and plenty of room for a wheelchair. They were fast and a little bitty man lifted the mattress above his head all by himself and put it in our van. This is better than ordering something online because I was able to touch the mattress for firmness and see what I was getting.

Ki
Review №7

Very helpful and knowledgeable staff. Definitely will shop there again.

Ty
Review №8

Casey and Mike did everything they could to help me choose a mattress. Casey stayed with us after the store closed and Mike helped me out the next day when we came back. Couldnt ask for friendlier service.

Kr
Review №9

From start to finish everything went just as we were told it would! The sales people were very informative about the product!

An
Review №10

Casey was extremely helpful and patiently answered all my questions! Really helped me narrow down what was going to work for me in a no pressure atmosphere.

Ge
Review №11

Great mattresses. Minus one star because i got yelled at for staying on a bed overnight

Ja
Review №12

Thank you to our salesperson Casey.Nance.We enjoyed a very friendly, knowledgeable and professional experience.

Na
Review №13

Casey was a gentleman & a pleasure to work with. He answered my questions & provided answers in a polite & knowledgeable fashion. Such a pleasure!

an
Review №14

I’ve never purchased anything from Denver Mattress before. It was my first making a bigger purchase. Bryan was the person who helped me pick out a great new comfortable mattress for both my Mother and I.Nothing was confirmed yet. I had chosen a style I had wanted to purchase but, realized that it was gonna be really tight on the budget. So, I came back in a few days later. Casey was the sales associate that helped me find a more budget friendly mattress.Both of them were really nice, friendly, knowledgeable about all detail and makings of all mattresses. That made my decision a lot easier.Delivery did take a while longer than expected due the pandemic. Casey kept me informed of when my order was gonna arrive at the store. Once it did, delivery take no time to get here to the apartment.The delivery guys were really nice and friendly. One of them actually knew me! They were making conversation which made them fun and Likable!

Sh
Review №15

Salesman friendly and helpful! Would recommend Denver mattres!!

Ri
Review №16

Very professional and courteous. Very happy!

He
Review №17

CasieVery helpful service and explained what I needed to know.Polite and answered questions I had! Lots of patience! Thank you!

Rh
Review №18

They was very helpful and listened to exactly what we was needing. Very competitive prices. Highly recommend!

Ch
Review №19

Sales rep (Brian) was exceptionaly helpful and pleasant while assisting me purchase a Denver Mattress product at the Burlington IA Furniture Row store.

Af
Review №20

Brian was very kind, professional, and informative. He helped us find a great mattress quicky.

He
Review №21

Very friendly and knowledgeable staff. Good selection.

St
Review №22

Great selection for various price points. No pressure on the sale.

Ca
Review №23

Bought a new mattress to go with our new bedroom outfit!! So excited!!

Sh
Review №24

Got a great deal on the Purple mattress . Sales guy was awesome!!

Ro
Review №25

Very professional and showed us exactly what we needed!

Ke
Review №26

My salesman’s Bryan Waibel was great very knowledgeable and courteous. Was not the pushy type had us try many different mattresses before we chose and went over warranty and guarantee of everything great doing business with him

Ma
Review №27

Great customer service! Great products! We love our new bed!

Ro
Review №28

Sales person was very helpful. Told us about several options. Was also very knowledgeable about the products. Made are decision very easy.

Lo
Review №29

The salesman was very helpful. He walked us through from the beginning of deciding which firmness to which style. He showed us all the features to the adjustables. He was very COVID conscious. He wore his mask and social distanced the entire time in the store. He answered all our questions with no hesitation.

da
Review №30

Very helpful and knowledgeable. I cant wait to start sleeping better.

Al
Review №31

Walked in right before closing on a Wednesday, was greeted with a smile. I apologized for the late arrival. The salesman was still super helpful and gave me a quote. Came back on Friday, was in and out with a new mattress in 10 minutes. Again, super helpful staff!

CG
Review №32

Bryan Waibel was great to work with. He answered all of our questions promptly with substantial knowledge of each individual product. He was able to answer our questions when we were comparing models while factoring in our budget. We highly recommend Bryan if youre in the market for a better sleep. Thank you, Byran!!

Ch
Review №33

Casey was very helpful in our search for the perfect mattress. He answered our questions and pointed us in the right direction.

Cy
Review №34

Went to Denver Mattress in Burlington IA looking for a pillow. As soon as we opened the door, we were greeted with a smile by Casey Nance (while he put on his mask). Casey was friendly, attentive, knowledge and listened carefully as I explained my search for a better pillow. Casey brought me approximately 10 different pillows as I tried each one. Casey was very patient and understood the importance of a good nights sleep. Thank you so very much for your exceptional customer service...we will be back and will share this experience with family and friends. Cynthia and Jim Hart

Ti
Review №35

I really appreciate how the sales man respected our plan for what we wanted to look at for purchase and helped us without being pushy.

St
Review №36

Great selection and friendly staff, thanks again for an easy transaction guys.

Sc
Review №37

Sales man Casey was Very helpful and explained All the differences in the mattresss that we looked at and was helpful in our final decision. If you go there I would recommend asking for Casey Nance.

Ma
Review №38

Bryan was very knowledgeable and helped us get the best option for our situation.

Me
Review №39

Great customer service, explained and answered all my questions.

De
Review №40

Casey is a great salesman! Very helpful while we mattress shopped! Thank you!

Ke
Review №41

Just purchased a new Purple mattress from Brian at Denver Mattress and had the best experience! Brian was extremely knowledgeable about the products, options, warranty, and delivery process. We are extremely grateful that our mattress will be delivered to our home and set up for us as my husband just had back surgery. Brian helped us find exactly what we were looking for and even stayed past closing time to finish our order! We will definitely be returning customers 😊

Te
Review №42

Received great service!!

Je
Review №43

I called Denver Mattress and talked to Brian. I told him what I was looking for and price range. He had told me about a few mattress with in my price range. He answered all my questions. I told Brian my husband and I would be there after work. When we got there he showed us three mattresses he thought we might like. Answered questions about those mattresses and others we seen. We ended up with the thrid one he showed us. Im not a easy person to impress. I thought he was very knowledgeable and was very easy to work.with.

Er
Review №44

From top to bottom the Denver Mattress staff is outstanding!! I will do all my business with them and recommend them every chance I get. Manager Brian W at store 452 was phenomenal and certainly knows his product. Thanks so much for the great service!

Ch
Review №45

Bryan was super helpful In the choosing of my new mattress and did everything possible to get me the best deal he could. Very satisfied, got everything I wanted for a lower price than expected! 10/10 would recommend!

Bu
Review №46

Casey Nance was very knowledgeable and patient. He was NOT pushy which I especially enjoy from an employee. I look forward to receiving my order. Thank you very much.

Bo
Review №47

Great service!

Te
Review №48

Casey was a wonderful salesman when we went to the store and he help me finalized it over the phone. Lots of choices and he help to find one just right for us.

Da
Review №49

We were treated very well. Our concerns were taken into consideration and we were given a few options. The 365 day option for testing the mattress is very important to us, 4 months should be enough time to determine if we are happy with it.

Ke
Review №50

Wonderful experience. Casey the salesman was very helpful.

A
Review №51

Brian was very helpful and knowledgeable. I would recommend Denver Mattress to anyone looking for a good mattress.

Ri
Review №52

Very good experience thank you

Tr
Review №53

Brian was a huge help! He took the time to explain everything (multiple times) and help us pick what was right for us! Never did we feel pressured! We will definitely be back!

Fr
Review №54

All questions regarding the various mattresses that we looked at were throughly answered. Overall, a very positive experience!

Ju
Review №55

Bryan was great! He listened to what I told him I needed in a new mattress and was very helpful. Within a hour we left very happy with our purchase and can not wait to sleep on our Purple 3. Thanks again!

Ka
Review №56

Very pleased with the service we received from Brian at Denver Mattress Co. in West Burlington today. He was friendly, helpful, and very knowledgeable about the products we were interested in without being pushy or trying to get us to purchase the most expensive mattress. I would definitely recommend Denver Mattress Company!

Am
Review №57

Helpful knowledgeable salesperson. Explained everything very well.

Be
Review №58

Excellent experience with Bryan Waibel. Was able to get a great deal on a clearance purple and he took great care of us:: sheets, pillow, bed frame. Easy, quick, positive experience. Just what you want in a large important purchase.

Mi
Review №59

I had a problem with a mattress I bought just over 1 year ago, buy they are taking good care of us, thank you Denver Mattress

Tr
Review №60

Salesman Casey was very knowledgeable and didn’t pressure me towards anything. Explained all of the different models very well. If I go back I would ask for Casey again.

Mi
Review №61

Ver good experience. Salesman Brtan Waibel was friendly and knowledgeable. Very helpful and we bought a bed. Would be happy to work with him again.

St
Review №62

Super accommodating and friendly!! Definitely recommend.

Ke
Review №63

Our Salesperson, Brian, was very helpful on the phone and in person. He even moved a mattress so I could try it out. He was very pleasant and business-like.

To
Review №64

I would highly recommend shopping with Casey at Denver Mattress! He was so nice & not pushy. He let me tell him a price & found me what I was looking for quickly!

Te
Review №65

Bryan was very helpful at the Burlington Ia store. He was super laid back and had fun with my fiance and I. It was definitely a nice experience having someone take in everything we wanted and applying it all while being conversational and making it more than just a purchase. Definitely recommend.

Ty
Review №66

Great service provided to us by Bryan. Very friendly! Answered all of our questions ans helped in a timely manner.

Br
Review №67

The guys were awesome!

Li
Review №68

Brian did a great job! We walked with a need and less than 10 min. later he had a far better solution for us! Thank you!

An
Review №69

Great experience, very knowledgeable and helpful. Bryan W. was absolutely wonderful to work with! Would highly recommend Denver mattress to anyone. Thanks for the great service!

De
Review №70

Excellent experience

me
Review №71

Bryan was very helpful, knowledgeable, and patient! Helped us find a great bed, answered all the questions we asked, and really knew his information! Loved our experience here.

ta
Review №72

I bought a Cassatt mattress. The salesman was very polite and I had a very low pressure buying experience. Thanks!

Br
Review №73

Casey was great to work with! He was very knowledgeable and patient with us. He never pushed us towards one thing or another to make a sale. Instead, he gave us all the information he could about different options so we could decide what was best for us. We were very satisfied with the ease of this purchase!

Jo
Review №74

Helpful and knowledgeable staff. Quick and easy transaction. No pressure. No anxiety. Repeat customer.

Ta
Review №75

I worked with Bryan at Denver Mattress, and I would recommend him to anyone! He was very patient and knowledgeable with all my questions! I will definitely be going back to see him the next time I need a new mattress or pillows!

Jo
Review №76

Great atmosphere, and good courtesy from the salesman.

Cl
Review №77

Bryan was very knowledgeable and helpful. We had a great shopping experience.

La
Review №78

Bryan was helpful and answered the many questions I had. He was patient with me as I was trying to decide between two different mattresses. Im excited to get the mattress and see if it was a good purchase.

De
Review №79

We went in knowing the type of mattress we wanted. Brian helped us fine tune our choice. He was very thorough with providing information on the product as well as the purchasing and warranty. We were very satisfied.

Pa
Review №80

Denver Mattress in Burlington was easy to work with. We have Denver Mattresses at our lake house and all of our guests love them. They are so comfortable so we were looking for another mattress for our home.

Mi
Review №81

Bryan Waibel is the man! Ask for Bryan Waibel at Denver Mattress! He will definitely go to extra mile for you. Best place to buy a mattress. Bar. None.

Sa
Review №82

Came in to look at a purple mattress. Salesman Rob explained everything quite well recommended only comparable mattresses (price + feel) and I bought a purple 3 king as well as the platform frame. Delivery went smooth as silk. And I love the mattress

Da
Review №83

Great experience. Knowledgable without sales pressure.

Br
Review №84

We bought a new king size bed set today and Bryan was very helpful and informative!

Sc
Review №85

Brian did a great job of giving us the facts we needed to make our decision easier. Glad we went to Burlington, IA’s Denver Mattress Co.

Li
Review №86

Casey was very patient with me.

br
Review №87

Very reasonably priced pieces without the pushy salesman! Very upfront and honest about each bed and the advantages/quality of each item as well. Very pleased with our purchase.

Te
Review №88

Consistent quality service. Set up with two double beds for immediate pick up.

Am
Review №89

Bryan was very helpful on the phone and in the store. He was very knowledgeable about the beds and how they compare to the beds we already owned that we purchased at Denver Mattress years ago.

Da
Review №90

Casey Nance was very knowledgeable and really helpful in explaining the different mattress options. No pressure, just helpful. Made for a great buying experience. Would definitely recommend others consider stopping in if you are looking for a new mattress/bed.

Kr
Review №91

Bryan helped me he was kind and very knowledgeable. I plan on working with him again.

Ha
Review №92

Excellent service and quality products. Will go back again for sure.

Ki
Review №93

Our salesman Robert at Denver Mattress in Burlington IA, was very knowledgeable and helpful. We upgraded to a king bed and needed a new mattress. He directed us to the mattresses that met both our needs. It was a quick easy and fun experience. We are excited to get our new bed in only one days time from purchasing.

Ke
Review №94

Bryan helped my wife and I purchase a new mattress. He was extremely knowledgeable and didnt try to rush us even though it was past closing time once we finally decided on one we liked. Will do business with him again!

Gr
Review №95

Went to Denver Mattress to look for new mattress. Met with store mgr Brian who was very helpful, knowledgeable, and informative. We purchased new mattress and was out the door in 30 mins.. Based on our experience in looking for new mattress, we should have went to Denver first.

Ja
Review №96

Great service!

Ev
Review №97

Bryan was very knowledgeable about the products you carry and made my experience buying sheets and a pillow almost fun! I will be returning for all my bed necessities. Thank you Denver Mattress and thank you Bryan.

ra
Review №98

Brian and Casey were both very helpful, I will definitely be back.

Lo
Review №99

Had what I wanted

ma
Review №100

I bought adjustable bed 10 years ago.. Nice bed for sure but the remote quit working so I went there for their help in getting a new remote. The guy behind the counter was offering no help in helping me get a part. No one else was in the store so they were not busy. No customer service. I have a 15 year warranty or limited. I will pay for the part but no help from Denver mattress. Will never buy anything from them again. What B.S. they give out with no action.. Buyers beware of Burlington Denver mattress

Information
100 Comments
4.9 Rating
  • Address:415 S Roosevelt Ave, Burlington, IA 52601, United States
  • Site:https://denvermattress.furniturerow.com/locations/Burlington/IA/100081?utm_source=FurnitureRowYext&utm_medium=cpc&utm_campaign=Yext
  • Phone:+1 319-754-1751
Categories
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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