Faster than expected, communicative, and really nice. They were fantastic. One of the best auto body shops I have been to. Emily accommodated my work schedule and helped out a lot with logistics to make everything stress free. . After they finished they explined in great detail the work they did.

Unfortunately my brand new Chevrolet Colorado truck had a fender bender. 1st class Auto Body got it fixed up and looked good except for blending the paint on the hood. Called Chris and he said bring it in we will blend it and get it right no charge. Chris and staff know what it means to have good customer service. In business myself and this is an element missing in many businesss these days. Critical to survival and longevity in the industry 1st class Auto Body lives up to its name.

I had just paid off my car when it got hit five days later and check out the entire passenger side. They did the most amazing job on repairing it you could never tell that it had ever been touched. The paint was perfect the body was perfect it lined up as straight as could be. I totally love the repairs. They kept me up-to-date on everything going onRegularly. They were so very courteous, when there was one tiny tiny spot they drove out to me and repaired that itty-bitty spot it was so nice about it. And it wasnt even a spot on my car that they had to repair but they did it for me. I would recommend them highly. I will never use another shop this is the best.

Great experience all around. Perfect paint matching and alignment of my new fender. The team kept me in the loop during the process and made the transfer from the Honda dealership painless. After the repair, I had the 2018 car detailed in and out. It now looks better than when we picked it up from the dealer three years ago. Chris also expertly added a screen protector. Impossible to tell it wasn’t straight from the factory. The interior is spotless.We highly recommend this service and will be coming back.

Great service. Awesome people to work with. Answered all of my questions about the repair process. They even kept me updated on the progress of the repairs. This place is awesome. I would 100% recommend.

Since Josh left the auto industry, I was devastated because it’s hard to find trustful individuals to leave in the hands of my vehicle. Chris and Emily communicated constantly, sent photos with progress and went above what was expected. Chris also detailed my vehicle, and puppy hair is not easy to get out but he did amazing. I am so happy to be back in my vehicle and would recommend this body shop to anyone!

Love the friendly staff, made my experience a breeze. Will definitely use them again, when necessary!

I got rear ended last week, my new car . I called them for an estimate, got it all set up with insurance, then they told me after since I have an interlock they will not touch my car, I found this to be with every auto collision shop in bellingham. Even with new mouth pieces if you get in an accident in whatcom county nobody will help you if you have an interlock except 1 place in Lynden,WA called Maple Leaf. Highly recommend them! 1st class was rude about the whole situation

I highly recommend 1st Class Auto Body they are very friendly and professional. They not only fixed my SUV they made the inside and outside look like I just got it back from an expensive detail job.

Hands down the best customer service I have had in the car industry. Emily at the front desk was amazing and friendly, no pressure but answered any and all of my questions. Chris was able to do an estimate right away and was knowledgeable in delivering the details to me. I was fairly surprised by the extent of the job that was required for what I thought was a “simple fix” but his delivery was smooth, honest and I fully understood what the work that would be needed. Our timeline was a little extended when an unexpected interior trim needed extra attention to make it right, and Chris was on it either by phone or text to communicate with me how he wanted to solve the issue. He gave me options but I fully trusted the ability of the team there to follow through with the plan B that would round together a well repaired and beautiful car. The exterior blemish is completely gone, the interior patch is noticeable IF you know where to look for it, but overall I am thrilled with the work done and very pleased with the exceptional customer service that was provided. Do I need to get in a collision to return to 1st Class Collision?? I hope not, I’d love to have some body work done on a project car if the opportunity arises!

Excellent service. They did everything possible to get the vehicle looking as perfect as possible even with current supply chain problems. I will do business with them again if needed.

I cannot say enough good things about my experience with 1st Class Collision in Burlington, WA. The name says it all - this IS a FIRST CLASS shop! Chris and Emily were simply amazing. When I inquired through my insurance agent, 1st Class Collision was on their list. Emily returned my call within the hour, got me going, was crystal clear about the process. Super great customer service. Chris looked at the damage on my vehicle. He was professional, informative, and super thorough. Again, he as well walked me through the process and told me as much as was reasonable, how long the repairs would take. They were spot on with every detail, including detailing my vehicle after the repairs were complete!! This is an amazing shop with some amazing people working there who will definitely give you a FIRST CLASS experience from beginning to end!! 5 stars and two thumbs way up!!

We called three body shops in Burlington to get an idea of when we could bring our car in and when the body work would be completed. 1st Class sounded far and above the easiest to work with, and their reviews were stellar, so we went in a few days later (Friday) to get an estimate - no appointment was required for this. They let us leave our Subaru there, and then we received text updates each day. The damage was minor, and apparently Subaru parts are very easy to get, but it still seemed amazing that the car was ready for us to pick up the following Tuesday. Emily (front desk) and Chris (service manager) were polite, professional, great communicators, and 1st Class in every way! Thank you to both of you for providing a five-star experience for what could have been a major hassle. No wonder you get so many great reviews.

Great service great people. Would reuse them in the future! They did a great job getting my parts fast an installing them. I was back in my truck in four days ! Do not go any where else these guys are the best!!!

Amazing Job! Excellent Timely Service and Professionalism! Great Customer Service! Detailing and Painting were exceptional! Looks Better than New!! Thank You So Very Much from Jo Cable!! Highly Recommend 1st Class Auto Body!!

Went backpacking with my grandchildren and came down the mountain to a truck with the windows smashed and the truck looted. Not the best end to a backpacking trip. 1st Class Auto Body cleaned up and removed all the remaining broken glass, replaced the windows, fixed the window trim and other damage caused by the vandals. When I picked up the truck it was nice and clean on the inside and out. They did such a great job, I felt like the truck was just as new as the day I originally bought it. Drop off and pick up was super easy and they kept me informed of everything via text or email. I thank Chris and his team for turning something horrible into something wonderful.

Amazing work and even better customer service. Was continuously updated on the progress of repairs and timelines on parts. I couldn’t be more happy with the quality of work and level of care I received as a customer. 100% recommend.

Super communicative, honest, and thorough. Chris was friendly and Emily was always helpful.

After an unfortunate accident, they did a wonderful job restoring my vehicle. COVID and insurance issues provided some hurdles, but Chris and Crew handled them flawlessly! I will use them again, if needed. Also good to note, they do auto detailing! 👍

My car was rear-ended during the challenging time of the fallout following the covid-19 shut down. The car repair, (replacing the body panels, bumpers, lift gate, painting) were all completed in a very timely manner. Very impressed. And all with brand new Honda parts for my brand new car. Because of a back-log of work due to covid shut down, and due to shortage of workers, the final piece, the exhaust system, was grossly delayed. During this time (2 months) I received AT LEAST weekly updates via email to let me know how the process was going. I so appreciated this!! After the exhaust finally came, it was quickly installed and the car was washed inside and out and vacuumed. Im so impressed with this company. They really go the extra mile and are always polite, accommodating and courteous. When it was time to collect my car, I was having a hard time getting an Uber ride and a worker was sent out to pick me up (10 miles one way). Like the manger Chris, his worker was friendly and respectful and made the ride easy and enjoyable. I highly, highly recommend this company for any body work. So nice to deal with.

Professional business. Kept us updated on the progress. Good quality work. Highly recommend.

Very professional , and communicative with the whole process of repairing vehicle . Despite limitations on getting parts sooner , they did an excellent job on the body work it’s self . They took the extra step and made sure the interior was clean ☺️

1st Class Auto Body were professional, very accommodating and on time. I will definitely use them if I need work done again.

Picked up my car this morning and it looks absolutely amazing! 1st Class Auto body went above and beyond to make sure my car looks great. I would highly recommend these guys for any Auto body job! They made the process very simple from the first time I called them until I picked my car up.

Very pleased with service, notifications and great customer service. They even cleaned and vacuumed the inside of my car for me.

Very professional, excellent work. My truck looks fantastic. Id recommend this place to anyone who needs body work.

Highly recommend. Excellent and professional service. Truck looks like new.

I was very nervous to leave my car for repairs, the estimate and details of the process was more complicated and extensive than i thought prior to my estimate.I was pleased to see that their estimate was right in line with my insurance companies estimate. They finished on time and kept me informed along the way.I didnt have to worry. They took care of everything, including taking me to pick up my rental and calling the rental company to pick up their car when the repairs to my car were cometed.They were very kind and showed great customer service. I will use them again.Tamra Youngblut

We were directed to this business through an insurance claim. This was perhaps the best auto body experience I’v ever had. Great people, nice shop, great communication and excellent work in a timely manner. If I’m in need of auto body work again, I will definitely return here.

Great wonderful service! Need your car repaired go here!!!

Great customer service. Repair was done rather quickly! Also they detailed the interior looked almost new after I got my truck back I would recommend anyone to them!!!

Very good service. Knowledge employees!!!!!

The staff was friendly and responsive to any questions and went above expectations.

Very quick and professional staff. Everything went smoothly and the communication throughout the process was top notch

Work done in a timely manner as quoted even clean up of the interior of the vehicle

Great auto repair shop. I brought my car in after a little fender bender from the recent snow and they got it looking new again. They handled my insurance and even coordinated a rental car for me. Highly recommended!

Nice place, great work. Loved that they cleaned inside my car too!

I totally recommend them... did a great job fixing my car and kept me in the loop the whole way. Highly professional and worthy every penny! Thanks again for everything.

They did great work!!!

Skagit Collision Center is incredible! Their staff are friendly and very knowledgeable. This is the collision center that you can TRUST. They will provide excellent service at top quality. This is my new collision shop! You guys are great :)

My wife took our Jeep into Skagit Collision Center to get it looked at after she brushed the side of it against the fence. She first got an estimate to send off to our insurance and also scheduled the repairs at the same time. The girl behind the front desk was a huge help in setting everything up and then in working with our insurance. The work took just a few days and her Jeep was looking new again. If anything comes up where we need body work again, we will certainly visit these folks.

My Honda got stolen and had some damage to the trunk when they found it. Skagit Collision Center was able to get the car in right away and finished quickly. They were so easy to work with and made this whole process so seamless.

Great experience and professional support

My wife and I had a bad accident on our way out of town for a vacation, what a way to start, right?! The people at WBL made sure to get us in and into a rental right away! We got back from our trip, the car was done and looking better than ever! They were so great to us the entire time and made sure to keep us updated so we knew what was going on. They dealt with all over the insurance mumbo jumbo so we did not have any additional stresses while on vacation. I will recommend them to everyone! Thanks WBL!

The people at WBL are great! I was looking for a shop to take care of some scratches around my vehicle and they went above an beyond to take care of me!

I wound up here by accident

Excellent service

Great job!! Truck is good as new. Cra,Crazy, long wait on parts from Ford but 1st class was amazing.