Wow - beautiful facilities at this location! (My second time using public storage). Lee at the office was super helpful - I needed to upgrade my unit to a larger one at the last minute and she hooked us up with a ground floor unit right near the loading zone! It made moving in for the movers seamless. The app is also great to pay bills and access the facilities. Only annoying part Is having to get the keys for the carts, but I know how safe this facility is from that rule!

Lee super helpful. Was here a few weeks ago and needed more space. Only wanted to deal with Lee

Lee Ho and her team were very helpful in helping me to set me up in a new storage unit. The whole process was very simple. Thank you.

Lee (the on-site manager) has been amazing with helping me manage my account and my father’s account. She always goes out of her way to get us the best space for the best value. She is extremely responsive and follows up on my requests. I have to say that so far my experience with this location on Adrian road has been very positive.

AWESOME SERVICE! Jonathan thank you for your assistance! You and Lee made the experience smooth and easy!

Lee Ho has been very helpful with all our storage needs! She’s ready to help and to answer all our questions. Definitely recommending her to my family and friends! Thank you!

Lee Ho was so helpful and awesome! Best place to rent from . Very easy to complete the rental process and very reasonable rates! Love it!

Great service and a great storage facility for any household items! Ms. Lee Ho was remarkably helpful with my situation (I moved out early and forgot to cancel service). She double checked to make sure I have not been at the storage unit since moving my stuff out, and closed out my account and backdated my move out date.Highly recommend this place if you need additional storage!

A few years ago, we changed to a location closer to home. However, we found the customer service didnt hold a candle compared to the service we received. We contacted this facility again. Lee set us up with the storage precisely what we needed. Lee and the staff are super helpful and friendly.We now rent several units.

Unbelievable experience. Lee Ho was clear, professional, and most importantly understanding our needs. We are so lucky to find a secure storage unit for our present needs.

I highly recommend this facility. Lee Ho is the best same as all the stuff. She will make sure that She will answer your inquiries and give you a good recommendation if you are unsure of the size you will get. I recommend PS to my friend and She was so impressed how clean the facility is. Thank You Lee Ho

Lee is amazing! I was looking for a safe, clean, and convenient storage unit for our small studio, which closed due to Covid, and this is our top choice!PS is everything we need. Thank you Lee for guiding us during this transition.

Lee is great help. Excellent customer services. Pleasure to be here at this nice storage. Will recommend

Wow. Super impressed with this facility. Its clean and the staff are wonderful (shout out to Lee Ho!). I stored my car and belongings here for a year and I genuinely couldnt be happier. Also, this location is super close to the airport which is convenient as well.

This is my first time visiting Public Storage and I felt so welcome thank you Mike PS if I can give 10 Stars I would

Lee Ho made my renting experience easy. She helped me to stay in my budget, gave me information on rental use and is professional and polite.

This is a great facility to be associated with. Manager Lee Ho is the best. Very accommodating.

Such a clean and warming facility! I was greeted instantly by Lee Ho and she helped make the renting process so smooth and delightful. She answered all of my questions efficiently. Highly recommend!

Great place the staff is always very nice and helpful and they know you buy your name not just a number😀😀😀

Excellent service. Very clean! Really great new storage facility.

So glad I decided to go just south of the city for storage. I’m saving a couple hundred dollars a month and this place is GREAT. The staff is unbelievably nice and friendly - they alone are worth the extra drive time. Lee in particular always has a warm welcome.The place itself is very clean and well maintained. This has made my move so much easier.

5 star service. This is one of the cleanest storage facilities I’ve ever been to. Well lit, I feel safe coming here. The front service staff: Lee Ho, Gee, and Mike are very courteous, efficient and professional. They are very welcoming and all my interactions have been great! I would recommend this facility to anyone needing short term/long term storage.Added benefit: close proximity to a gas station and an In-n-out.Bonus points: on certain days the air smells like fresh baked cookies outside.

Amazing customer service. Dealt with Lee wish I could give 10 stars

It was very quick and easy to get a space here. I completed everything online and was able to get a space within 10 minutes and that too at an offer of first month rent for $1. Thank you Lee for the help.

Lee good service. Show me new app. Very useful and easy

Lee showed me how to use the mobile app for payments, access and other cool tricks. Swing by and ask her for help too! Ive been a customer since 2017 and love the service here!

Affordable, clean, secure---The staff here is of great help. Small, medium, cooled anything you can possibly need to store this is the right place

Lee is great, very informative and she really knows her business….

Lee was really helpful!! She really help make our move nice and easy! She gave us a good deal! Even for the storage gear she really helped us pick something really well to make sure our belonging in the storage was good! Store was really clean!!

Visited Lee at Public Storage after 10 years and rented a space to store some items. She has always provided good service.

Lee is the best. Got the best deal. Came back to same location because of great service. Will recommend

Lee Ho was very friendly and it was a pleasure using their services for the last 3 years. Highly recommend this place!

Just great. Everything clean and excellent front desk help! Thank you Lee Ho and Mike you guys are awesome!!!

Had a reservation for a 5x11 but found a better deal for a 5x15 online. I made the reservation for the new 5x15 as well, since why wouldnt we want more space for less money? I called the office and spoke to the manager, Lee, who explained to me the reason for the special low price was that it is actually three 5x5s side-by-side with the middle walls knocked out. So instead of your typical 5ft. wide and 15ft. deep, it goes only 5ft. deep and 15ft. wide (across). Other drawback was that there are 3 separate doors, all needing individual locks.***We decided to keep both reservations so we could see both units and make a decision from there. They told me that only one person was allowed in the office at a time, and face-coverings were required (good). When we arrived, Lee informed us that despite our reservation, there were no 5x11s left, only 5x10. After looking at the units, we decided that the extra space at the better deal was worth having to deal with multiple doors/locks, and went with the 5x15.They have carts available to use that are generally available depending on how many people are there. The lights are all on sensors, so while it seems dark, things light up as you walk. The floors are soft and smooth which makes a big difference after storing somewhere that had very loud and uneven floors.To access our building, you do have to get out of your car to enter the code into the intercom box, which is a negative. The convenience and security of being able to pull up and enter your code from your vehicle makes a difference, especially for my wife feeling safe if she is going alone.They have security cameras covering the gate entrance/exit area, but nothing once you get further in. Part of me wishes they had more coverage once inside, but their reason of protecting peoples privacy also makes some sense.The units themselves seem very secure. Our last place we ended up having to get a collapsable shower rod and curtain to hang on the inside because you could see through the sides of the doors right into the unit. This Public Storage does not have that issue, which is really nice and comforting. There is a steel mesh type cover over the top in our building, which seems secure so people dont come through the top.Overall we are happy with our move and decision to switch to Public Storage. This location is convenient off the freeway and we feel comfortable with the security of our stuff. Lee was very nice and easy to work with. From what Ive gathered, she has been the manager there for 10+ years and runs the show for all things logistics and security.The process of doing all the paperwork and setting everything up was very quick, smooth, and easy. They were very cautious about staying a good distance form each other and even made my wife stay outside initially until they let her come in and stand in the far corner (lol). We felt safe and comfortable the whole time which was important to our experience and desire to stat long-term. They have an ongoing deal for $1 first months rent and 15%-30% off rent if booked online.We plan to stay here for as long as possible until they raise our rent to the point where its unaffordable and we have to move on. Hoping that doesnt happen! Thanks again Lee and the rest of the PS B-Game staff!***NOTE: They use special bolt-style locks that are specifically designed for their storage doors, meaning you have to purchase a lock through them ($20/ea). If you have your own pad lock, you can use that as additional security, but their lock is required to store there.

Lee made so easy. I had reserved two units on line. She called me and showed me how to get the same space in one unit for a lot less money. And since I forgot my mask mike helped me with that too. Gordon was very helpful in showing me the unit and the shortest way to it.

Lee Ho is the best! Best unit! Good deals! Great recommend items! Lee Ho is the best!

Lee and Mike were super helpful and nice! They made the process super easy and fast!

Lee Ho is the best! Very friendly and nice

Excellent service from Lee. Will recommend to other people.

Lee was very kind with me. She is a wonderfull lady. I am back again because she is always the best. She made everything easier for me. The new app is amazing

Lee was awesome. as a first time user of public storage she explained how it works and made the process extremely easy

We have appreciated how helpful and proactive Chris at Public Storage has been with our storage unit.

Staff is friendly, helpful and knowledgeable with the products and services offered: making the storage rental process nice and easy. Storage facility is very clean.

This Public Storage has a brand new set of units. Its very well maintained (climate controlled, extra locked doors, etc.) and incredibly friendly staff. Lee was so sweet and amazing in helping me get set up!They also have dollies that you can use during their normal business hours but otherwise, you can go in and out as you please, so as long as you have the codes and keys.

Phenomenal people that work there, excellent customer service and very clean, temperature regulated and very reasonable.

Lee Ho was very helpful in getting me setup with a 5x5 storage unit setup. Only took about 10 minutes in all to have everything ready. Great and quick service!

Lee and Mike very nice ppl.

Thanks to lee for helping me download the new app. Most easy to use. Will recommend

The managers Lee Ho and Mike are great to work with. They are honest and will help you with your particular moving situation. They are both friendly and courteous. Great place to store your stuff, would highly reccomend.

Lee Ho is awesome!!!! I came in here to LOOK at units and she showed me so many options! I would say, if you need a unit NOW is the time to get one!! They are going fast! Lee is super helpful and easy to work with!! She will help you get anything you need! Very clean units, spacious and easy to navigate! Thanks Lee for helping us get our units for the new year

Lee Ho was extremely helpful and very nice!

Lee ho is awesome. Very nice location. Will recommend

Lee and the team here are always ready to help place is clean and feel safe. Been here long time and still recommend. New app is very easy to use.

Ms. Lee Ho really helped me a great deal! She is very kind and understanding and willing to help in any way. I really appreciate her efforts.

Great help. Came in late but lee was able to help me get the best deal for me. Bought packing supplies too. Clean bright place. The best location I been to so far. Thank you Lee ho. You are the best

Good service, Lee and Mike very helpful and friendly.

Lee efficient took care of my rental . it was fast and easy.. Showed me how to download the new app. Very useful. Thanks Lee.

This business is amazing, especially helpful were Lee Ho and Mike during the check-in. The best customer service experience I have ever encountered. Thank you so much for the pleasant experience!

Lee Ho was super helpful and thorough with how to access my storage and I am super glad I chose this storage place with such a helpful person. This is my first time renting a storage unit by myself and I’m glad this is my experience :-) You’re the best, Lee Ho!

Lee , it’s very good , so nice place I love it.

Lee was extremely helpful in figuring out our unit! She made sure we had everything and was super friendly. I would definitely recommend working with her at this public storage.

Ms Lee helped got the right size for me. New in town and this location is the best. Will recommend

Lee help me find the best deal and shes very friendly and professional.. I love this location !

Lee Ho and the rest of the team at Public Storage were a delight to work with. Over the life-cycle of our relationship with them (from initial selection of storage space until we move and returned the keys) they were friendly, professional, and provide outstanding support and service. We highly recommend them for anyone needing storage in Silicon Valley.

Lee super nice. Awesome job. Show me new mobile app so easy and convenient. Thank you

Marina and Lee Ho are very helpful. They were able to provide me with what I needed. I wanted a 10x30 but I didn’t know that reserving it online, doesn’t guarantee it, so I lost it. I’m very thankful that Lee and Marina tried their best to find me one that fits my needs, and they have one 10x20 left so I took it right on the spot. Service is excellent and they were able to explain the details to me in a friendly and detailed manner.I would definitely choose the Burlingame location for my storage needs. Safe neighborhood and reasonable prices.

Lee Ho is a good person and she help me all the way in searching for the best storage.

Thank you Lee and team for always being so helpful! Clean and easy access to freeway. Highly recommend!

A+ Facility. I had a unit there for over 3 years and its always been very easy to access over the years with no issues. The manager, Lee Ho is always around to help and keeps the place very clean. Its a newer facility with wide corridors and bright lights. I would definitely recommend this storage facility to anyone in the area.

Great job and lots of options plus good staff! Thanks

They are awesome.Especially manager Lee ho is very helpful

Amazing people, I pick a unit too small, I changed it to a one that was too big … I was getting frustrated but Lee and Jesse came to the rescue and showed me different units and I got the perfect unit!

The facility is well-located and well maintained. Excellent customer service. Lee Ho, manager, is very helpful and accommodating. Mike is the first employee I met and he made signing up with Public Storage very easy!

Attendant at the desk Lee Ho was very helpful and courteous with arranging our storage space. She was very accommodating to our needs. facility is well kept, lit, and air conditioned.

Lee the best. We went many places and Burlingame is the best

Lee hoShes super kind helpful person location is nice and clean one of the best I seen well recommended ty

I had a great experience with Lee Ho assisting me . Shes grear..!!!

Lee was terrific ask for her!

Great service from Lee when I needed assistance. Really appreciate all of her efforts to support!

Lee Ho help me with payment for another location..Burlingame office nicer like retail

Lee at the front desk was AWESOME!! She answered all my silly questions and made moving in a breeze!KC was also awesome!Thank you both!!

Great Staff and customer service. Ms. LEE IS THE BEST! Thank you for everything!

Mike and lee good job. Save me money. Upgrade to better unit. Thank you

Lee was great help . Make it easy to move in. The app was easy to use. Will recommend

Lee is Awesome the Best Customer Service, Thank You Lee

Very helpful Lee been here along time help me with all my storage needs

Lee is amazing she has always helped me thru the years, I trust this public location to store my items. Thank you Lee!!!

Lee is awesome, very helpfull

5 star service. This is the cleanest storage facilities The front service staff: Lee Ho, Gee is very efficient and professional.

MY UNIT WAS BROKEN INTO! The thieves pried open the wire-mesh roof and lowered themselves in. I alerted the front desk and they told me there were a few breakins in my sector last month. So, why didnt they alert me as a courtesy? I wouldve removed smaller, more valuable belongings like the two cameras that that were stolen. I filed a police report and the local police department told me there were at least 9 reported burglaries last month - this is way more than a few. Bottom line - this is no longer a safe location as Public Storage has done nothing to remediate the situation. The property manager indicated they would fix the wire-mesh roof with more wire mesh. What a joke.

Lee made it really easy for me to move in!

Location is so convenient, clean and quiet. Plus the staff is so kind and amazing! Thank you Lee Ho for always being so sweet and welcoming!

Lee Ho was such a great help, easy and fast transaction

Lee was fantastic! I wish I could give her 6 stars.

Lee Ho is such a sweet heart! Super fun to work with, very knowledgeable on the available storage units. Look forward to speaking with her every time we go into the office!

5 stars for the fast service

Awesome location! Having a climate controlled unit and helpful staff really does it for me! Lee Ho is the best!!

Best place to rent a storage unit. Lee Ho, Gee, and Mike are all very knowledgeable, experienced, friendly, and helpful. They helped me rent a storage unit when I was in a bind. The property is very nice, clean, and well-lit. Will definitely continue using this Public Storage facility for my storage needs.

Lee was really helpful and service was quick and friendly

Customer Service rep Lee helped me get the best price for a 5×10 she was very helpful and provided me with great package supplies to protect my furniture. Totally recommend this location and recommend asking for Lee at the front desk she definitely go beyond her duty to provide you with a great experience.