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Burien Auto Repair Inc
617 SW 154th St, Burien, WA 98166, United States
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Burien Auto Repair Inc
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Al
Review №1

Burien Auto Repair Inc in Burien has always given me excellent service and provided professionalism in every aspect. Richard knows what hes doing and will explain everything to you in a way you can understand. These guys are AWESOME.

Mi
Review №2

Called at 9am on a Tuesday morning. Had car towed there and by the end of the afternoon they had diagnosed the problem. I will ONLY go to Burien Auto going forward. My daughter also works at the dog daycare across the street and she has a dead battery. They had it replaced and car washed by the end of her shift. These guys are truly the salt of the earth! Couldn’t recommend them higher.

Ch
Review №3

I purchased a used sprinter van and have repeatedly brought it in to this shop. Felt great going on a 32 day road trip knowing I had quality repairs to do so.

Ti
Review №4

Excellent service! My car got broken into and they searched junk yards across the state for replacement parts. Richard gave great communication about expectations for the life of my older car, and even washed it after fixing it up. I will definitely be back if anything like this happens again!

Zo
Review №5

Richard was super helpful. Honest and straightforward, he didn’t waste my time, and helped me figure out what to do next. Highly recommend! If you’re in or around burien, this is the place to go.

Sc
Review №6

Richard and his staff at Burien Auto Repair are very friendly, helpful and professional. I needed a new catalytic converter and exhaust manifold and after getting numerous quotes I went to Burien Auto Repair and Richard was able to get me one at a very reasonable cost with labor that I was comfortable with. When the parts came in, I was able to leave my vehicle with him and he had it done in a very timely manner. It’s been a couple of months now and the check engine light has never come back on since and my car runs way much better. When I picked my car up I brought up how my side mirrors were a little loose which I forgot to bring ip to him prior and he took the time to tighten them up for me. Even little things like that to me are above and beyond. Very pleased with their work and would highly recommend them and I will definitely use them sgsin in the future.

Ai
Review №7

I brought my Jeep Grand Cherokee down to Richard to service my brakes. After a review of all of my brakes he saw that I had a good amount of life left and explained that a noise I was hearing was due to the material of the brake pad. Instead of proceeding with the brakes, he was honest, informative, and all-around a good dude! Then, I get into my car and find that his team had vacuumed out the entire thing! Best service Ive ever had and the price for the shops labor was extremely reasonable. I think I found my long-term spot for car maintenance!

Er
Review №8

Needed spark plugs replaced in my truck. Called on a Monday and was able to get in on Thursday. The work was done quick, and even came in under the estimate.Very friendly, took time to explain some other issues he found while working on my truck and what kind of timeframe I had until the work needed to be done.

K
Review №9

Everything was great. They did a great job for a good price, in a timely manner. I would use them again.

Pa
Review №10

Very courteous, timely and good price for work.

be
Review №11

Richard took care of my 70+yr old moms vehicle. No wormy ext prices. Didnt try to take advantage. Was honest and fair. Trust worthy business and a straight shooter. Family ran I believe his son was there and very professional as well. Glad we found a good honest place to go to!

Fr
Review №12

Great service and reasonable prices. Very knowledgeable staff.

Sa
Review №13

This place is so awesome. Richard fixed our car in less than 24 hours, just a starter issue but he was honest about the other issues we may also want to address. Then when we came to pick up the car, he did a show and tell of the filters we needed changed too. What a great repair shop. I honestly did not look at reviews when we found this place. When my car died, I just looked to see who was open near my house that I could tow it too and he really did not disappoint. We will be going back here for all our other car repairs moving forward. Thanks for the excellent service. Oh and the vacuum and washing of the car was such a nice added touch for when we came to get it!

Sh
Review №14

What a refreshing surprise, to find an honest, friendly, capable auto shop. Burien Auto Repair went above and beyond any auto repair shop I have used in the past. As a single woman, its not easy to find a repair shop you can trust. Thankfully, I finally found Burien Auto Repair.

Mi
Review №15

Very professional and thorough. Checked and changed all fluids including differentials, transmission, brake fluid, flushed coolant, and aired up spare tire, checked wheels and brakes, and after checking all mechanical systems and replacing fluids they washed truck and vacuumed interior! While the hourly rate is on the higher end, they earned every penny and I am very pleased. My truck is ready for the next 30,000 miles. I will be back here again for my next services

Ro
Review №16

Very knowledgeable excellent service would highly recommend. Very grateful experience.

De
Review №17

I am very pleased with repairs to my 98 Isuzu Trooper. Mileage greatly increased.

Ke
Review №18

I’ve been a customer of Burien Auto Repair for 20+ years. I drive from Redmond and rent a car because Richard is the only mechanic I completely trust. I trust him with my older ski boat as well all my vehicles. He will give me an estimate and it will always come in exactly as quoted. He takes time to explain what is going on and has always gone the extra mile to make sure I’m completely satisfied. He’s very straight forward and knows his business. I rarely write reviews but for Richard I would do it in a second.

Sh
Review №19

Im going to assume the owner is the one who took care of me. He is super friendly, pointed me in the right direction toward a dog park while he did his thing. They even vacuumed and washed my car which was far above and beyond. I do love how friendly they are which makes me want to keep coming back. The only thing that bothered me was the masks seemed like an option when they shouldnt be.

La
Review №20

I’m a student at UW and found the commute down and back to be worth it. Richard explained what repairs were necessary, what each entailed, and my options then answered all the questions I had. They also got my car fixed up in a short time before I had to roadtrip across the country for a move. They communicated and helped me plan my trip to drop-off and pickup the car (between Seattle and Burien). 10/10 would recommend

Jo
Review №21

Rick was so nice and was helpful in completing the routine maintenance on my highlander. He came highly recommended and I will pass those recommendations along also. Did a beautiful vacuum and wash on my car after the oil change.

Ka
Review №22

The very best mechanic and excellent service!! They should be proud!!

Je
Review №23

Fast quality service for a good price.

Ja
Review №24

The folks at Burien Auto Repair are both friendly and very professional. Theyre conveniently located near downtown Burien with easy parking. My car has been running great since I started going there a few years ago. I take it there for my inspections and oil changes and for any issues I have.

Je
Review №25

Came here to have my car checked out, I knew I needed transmission fluid changed and my car was having a shaking problem. Richard did a safety check and assured me that my car wasnt in immediate danger, but recommended about $1500 in tune up stuff. I scheduled an appointment to get my tires replaced, but when I came to drop my car off (after rearranging my work schedule), Richard wasnt there and hadnt even ordered the tires. My car died a week later because it did have some serious issues that he did not notice. I personally would not trust this place to help with any car problems.

Al
Review №26

Bad customer service. Rude.

Co
Review №27

Excellent customer service.

De
Review №28

The staff was knowledgeable, responsive and thorough. My work was done quickly, completely and at a value I never would’ve enjoyed at a dealership. I left with my car cleaner than it had been in months as well. Highly recommended!

Mo
Review №29

Went in to have my car looked at and transmission fluids changed. They were extremely honest which goes a long way in my book! Prompt and had the job done in a day. I’ll definitely be coming back, and I like supporting small business.

Am
Review №30

Will definitely be going back for any car issues. Richard is super trustworthy and reliable. He understood that I wanted just the bare minimum fixed on my car to keep it running and helped me keep the cost down and really stick with the basics.Had my car ready to go super fast and was very friendly. Great service and would definitely recommend!

re
Review №31

Jim is the best repair choice period. He’s honest, does great work, and works fast. His per rate is a fraction of the big dealership service centers. I drive an hour from my house and it’s worth every minute as I know the work he is doing is necessary. I have zero concerns that he would ever do something that didn’t need to be done. I can’t say that about the other repair shops I have used.

Li
Review №32

We came in by tow truck knowing we had a coolant/radiator issue. Richard diagnosed and got the specific hose, and reattached it to stay put.

Ni
Review №33

Very rude on the phone, wants to charge 100$ for an oil change. What a rip off. DO NOT go here. You were wasting my time. Richard is a good name for you

Je
Review №34

It was great and friendly service

Ju
Review №35

Burien auto repair is a blessing. Richard is as honest as they come. He tells you what you need and why. Never a pressure job. Their prices are also very fair. The car has always been done on the same day I brought it in.

An
Review №36

Very rude, short-tempered, and unprofessional.

Ch
Review №37

We have been going to Burien auto for years and I’ve always loved the upfront honest advice and recommendations we get when working with Richard.

Ta
Review №38

Couldnt have asked for a better experience! My car was dropped off around 9am, issue diagnosed, part ordered, car repaired, vacuumed and washed and ready to be picked up at 4pm. The cost was even less than originally quoted. My car dealership wasnt able to diagnose the issue and was basically worthless but Burien Auto Repair made the process SO EASY AND STRESS FREE.I’ve continued taking my car to Burien Auto Repair for my oil changes and I’m impressed with the speed and quality of service provided. My car is always cleaner when I pick it up than when I left it.

Sh
Review №39

I just feel when I go in there that Im not being gouged or cheated. The work is done very professionally and they always have my car ready when they promise. Ive never had any problems after they fixed it. It seems like its always at a reasonable cost and theyve actually not fix things that I thought were broken which they could have fixed and charged me that I would have never have known.I also like the fact that the guy didnt seem to mind when I stop by and ask him questions about cars I have considered purchasing. There was a car I really liked at a local dealership and he quicky talked me out of buying the car which would have been in the shop, his shop, for really expensive repairs every other month. Later I talked to someone who had that same vehicle and that was exactly their experience.But anyway yeah hes a nice friendly guy explains all your car problems in a way you can understand recommends other places you can go to get stuff done like realignments and stuff like that. Seems really nice stuff in the Price Is Right I can recommend.

Ch
Review №40

If you are looking for a repair shop. That does great work and are trustworthy give Burien Auto Repair a chance.I was visiting from out of town and found a coolant leak in my Mountaineer.The fixed my leak and took care of several other items that were over due to be repaired. I mean stuff that needed to be done to make the car safe.I was back on the road the next day and the SUV is doing great.I will definitely give them more business and so should you!

Ti
Review №41

This place is great. Richard has been my go-to for auto repairs. Hes incredibly open and honest. Any issues Ive encountered and had fixed by him have been completed without any additional visits and has a fair price. Would absolutely recommend.

Mi
Review №42

Burien Auto Repay was amazing! They were quick to get to my car, kind, and cleaned my whole card. Would highly recommend!

Ms
Review №43

Richard was very helpful , knowledgeable , and fair! I’ve never had much mechanical work done so I was clueless about the issue I was facing with my vehicle. He was patient with me and explained everything. I expected to be charged a high fee but his prices were amazing and fair. He was very quick ! I’ll definitely be back if another problem comes up !

Ta
Review №44

I love Burien Auto Repair! I know nothing about cars and everyone one there was so kind and helpful, explaining everything to me in detail! Prices were reasonable and affordable, I’d go back any day!

Th
Review №45

Great service. Will take care of the priorities unless you ask for more. Never had in issue and have been going for 10+ years.

Fe
Review №46

Stay a way from this business ..I mean the owner so rude.....🤮🤮🤮🤮

Ge
Review №47

Richard and his crew quickly and efficiently located a problem I didn’t know I had (a bad pulley, belt and tensioner in danger of failing and causing a breakdown), but also fixed my AC at low cost after discovering a faulty relay and installing a small amount of Freon. The AC now blows cold and the engine runs much more smoothly than before.

Ki
Review №48

Great experience. Very friendly, reasonable price and quick service. Even recommended a few other places for services they dont provide. Will be going back for sure.

Je
Review №49

They were great! We brought our van in for an oil change and to fix a check engine light before we sold it, and they were not only super quick, but also very informative. We will def bring our other vehicles here in the future.

Co
Review №50

The folks over here are really nice folks. My wife and I needed to get some repairs done on our vehicle and they were very accommodating in allowing us to pay in two parts so we didnt have to cut corners on our repair

To
Review №51

Needed a repair in a truck. Burien auto had it towed to their shop within the hour. They explained what happend, what it needed and had it repaired the next day. Great service. Great price. Highly recommend them.

Ry
Review №52

Amazing service. Always straight forward with what needs to be done now and what can wait. I’ve have brought several different vehicles here and have always been 100% satisfied with the work done and the price. Great place to take your vehicle for everything from regular maintenance to majo repairs.

or
Review №53

Rich is a good honest mechanic who does great work. I came to him in need of some immediate work after I was refused service by his competitor next door. From now on rich at Burien auto repair is the only shop I want to work on my car.

Mu
Review №54

Richard and the boys are amazing. Always take care of me and my cars. I like to drive my vehicles until the wheels fall off and they help me keep them on the road. Also a great help with adding my mods to my jeep

Ga
Review №55

Ive been taking my vehicles to Burien Auto for over 20 years. No repair or maintenance is too small for Richard and his crew. As a woman to find a mechanic who is honest and doesnt take advantage with unnecessary charges is a blessing. Burien Auto always goes the extra mile. Richard and his team do it right for everyone. All day, every day !

Al
Review №56

The owner is down to earth and sincere. The work is always done well and in the time they say will be done. It is a great independent shop!

Fr
Review №57

This is a great place!! The mechanic gave us lots of information about our car without being pushy. His is a very honest place with fair prices and our car is running great!!

Pa
Review №58

Couldnt ask for a more honest and capable mechanic!! Richard and his crew are the best!

Ro
Review №59

They were very helpful and informative about the things that was wrong with my jeep Im very happy with the work they have done

L
Review №60

My radiator needed to be replaced. Got it towed there, and my car was fixed and ready for pick up the next day. Straight to the point mechanics. Laid back and knowledgeable. Would definitely go see them again if need be.

Ju
Review №61

Honest, straight forward, no BS auto repair shop. Great service. I was recommended Burien Auto Repair and I will recommend them to anyone who asks.

An
Review №62

I recently bought a new to me 4Runner with over 160k miles. Brought it to Richard and his team and was expecting him to tell me it needed a bunch of stuff done to it, but he said it needed practically nothing. Honesty and trust are extremely rare commodities in this business and Richard has earned mine. I wont go anywhere else for anything going forward.

ki
Review №63

Rich at Burien Auto Repair is great! He communicated ever step of the way in the repair of my car. Very friendly and honest. We will definitely go to Burien Auto Repair for any work that needs to be done on our cars. I would recommend them to anyone who is looking for an honest and reliable mechanic shop.

La
Review №64

The mechanic we worked with here was so wonderful & sweet. I HIGHLY recommend this place. My husband & I were looking to get a used car, and he inspected it for us... for FREE! Don’t expect that, because I want this business to actually make money, but it was so helpful because we’re pretty strapped for cash right now. He went through every detail of the car with us and showed us what to look for in a good used car. That knowledge will forever be useful to us, and I couldn’t be more thankful!

Jo
Review №65

Burien Auto Repair is always able to identify the problem quickly and get repairs done in a timely fashion! Been using them for years and their service never disappoints- truly an incredibly reliable shop👍

Ju
Review №66

Spoke with a Richard today t try to see how much I would be to replace an alternator and get an oil change. Not only did he not want to give me a price estimate But then throughout a ball park figure of $800 to $900 for an alternator and oil change!! Also kept say it’s a super old car that that’s why it’s so expensive!!Called their neighbor Community Auto spoke with Dan and he was great gave me a final price of $281 for oil change and alternator. That was about $500 difference!!Do NOT recommend this place to anyone!!

Sl
Review №67

Great customer service got back to me as soon as they heard something new on there end excellent work car looked better then when I got in my accident definitely recommend this shop to anyone 👏

Ar
Review №68

They are always helpful and willing to answer my questions. Any work being done is complete and on time.

Ri
Review №69

Closed on the day I went. Hours adjusted due to holidays.

jo
Review №70

Awesome auto repair, honest on what has to be doneBeen going to them for a couple of yearsDont have any doubts about my choice

Jo
Review №71

I had my car towed to Burien Auto Repair because of the high reviews. I’m so glad I did! We were pleasantly surprised at price of repair and how quickly it was complete. Added bonus my car was super clean when I picked it up!!

Wi
Review №72

My parents were going here for as long as weve been in Burien, and I will be a lifetime customer because of the sheer attention to detail and customer he practices.

Ch
Review №73

Richard is the owner i believe. He and his crew does a great job. Went for service. He did save some bucks by doing only whats needed.

Br
Review №74

I used Burien auto repair for a pre-purchase used automobile pre-purchase inspection. The price was good and they were great. He spent an hour with me walking around the car showing all the things that he had found and discussing whether or not they were important. I would definitely recommend using them.

Jo
Review №75

Trustworthy provider. They dont mislead nor replace things that dont need replacing, like the place I used years ago before I started using Burien Auto repair. Not the cheapest, but good service and knowledgeable technicians save me money in the long run. I hghly recommend them.

Pa
Review №76

Ive been bringing my car to Burien Auto for years for troubleshooting and routine maintenance. Highly recommend them.

Cu
Review №77

Honest and reliable repair shop. Its nice to have a place to take my vehicle to that I can trust!

La
Review №78

Been going to Burien Auto Repair for years. They do great work and are always accommodating. Very honest, knowledgable and helpful in explaining the work needed. Currently services all four cars in our family. Recommended!

Br
Review №79

Best shop around

Jo
Review №80

Great guy, honest timely and affordable. Let me know exactly what was going on with my car. Very professional

Ja
Review №81

Love the service and personal attention

Ch
Review №82

Burien Auto Repair has helped me out of a bind both personally and with the business that I work for theyre very professional finish the work on time and on budget and go above and beyond to make your vehicle look nice and shiny whenever I am down in the Burien area I will definitely be using Burien auto repair for all of my auto repair needs

Le
Review №83

I have had plenty of work done from here and never had bad experiences. Fair pricing and ever so friendly. I make sure i go here than anywhere else to get a great job done and gret price.

Ja
Review №84

I have always had excellent service at Burien Auto Repair. Richard and his staff are very knowledgeable and friendly.

Tr
Review №85

Honestly, one of the best mechanics ive been too

An
Review №86

Richard and his team provide exceptional service. They are fast, fair, and honest.I would highly recommend Burien Auto Repair.

Ch
Review №87

Honest, reliable, flexible with dropoff/pick up. I love Burien Auto Repair!

Ar
Review №88

Richard was honest, fair, and on time

He
Review №89

Did a great job repairing my Subaru, thet were honest about issues including services that werent needed and the price was fair.

Su
Review №90

Great 👍 👌

Pa
Review №91

Great service! Professional and knowledgeable staff. Ill be back!

Se
Review №92

Richard always is there when I need my truck fixed. He and his team do a great job.

Ju
Review №93

Probably best experience Ive had at an auto repair place. Person who Im guessing is the owner is super nice and never seems rushed when dealing with customers. I went once for a tune up and returned for my second tune up on another car. Hes very detailed and trys to explain every single thing to you. This coming from someone who doesnt know much about cars, I felt like I knew exactly what was done to my car and why it was done.

Da
Review №94

Like many of us a check engine light just means $$$$. I took my pickup to Burien Auto Repair based on the online reviews that I read and I am very happy that I did. I got an honest assessment of the potential issues and a reasonable estimate of the financial damages that I faced. After authorizing replacement of parts to a particular amount, I was very pleasantly surprised to receive a call stating that my problem had been resolved with a fraction of that amount. A less scrupulous operator would have maxed out the bid and been ok with that. Honest and skilled professionals are a rare breed and I will be a repeat customer guaranteed. By the way, if you read the reviews you will notice that 100% of the customers who have had work done are 5 stars... just sayin.

Gr
Review №95

Very professional shop, always good work, been going there for all our cars.

Li
Review №96

Burien Auto helped mitigate our stress and anxiety and allowed us to continue our trip throughout the Pacific Northwest. Not only was our car fixed in a timely manner, but it was vacuumed and washed as well. Top notch customer service.

Ca
Review №97

FastDependableHonestI have been Saved by this shop numerous times. Hard to imagine allowing any other mechanic to work on my car.

Je
Review №98

Trust these guys to do what is needed and not suggest unimportant things just to make more money. Been bringing my cars here for almost 10 years and would highly recommend.

Gr
Review №99

My car broke down on the road and got it towed tothis place. It was fixed within 4hours and it was the best thing for me .

Pa
Review №100

Top notch knowlege and experince. These guys take great care of all my vehicles and never push me for services I dont need.

Information
8 Photos
100 Comments
4.8 Rating
  • Address:617 SW 154th St, Burien, WA 98166, United States
  • Site:http://www.burienautorepair.com/
  • Phone:+1 206-242-9558
Categories
  • Auto repair shop
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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