user
Train Shack Inc
1030 N Hollywood Way, Burbank, CA 91505, United States
Appearance
Train Shack Inc
Comments
Ru
Review №1

If youre into model trains, what is there not too like! Choices galore and a staff that is both avid and knowledgeable about the hobby, from novice (I am barely novice) to advanced youre in capable hands at the Train Shack. Not only am I intrigued but my tribe of four finds the shop equally enchanting. One of the last true hobbyist-centered shops in Southern California, this place is a jewel! Plenty of street parking out front, theres plenty of free parking behind the shop, too.

Da
Review №2

What a great shop! Staff were super friendly and helpful. Went looking for wooden trains (eh, for the kids of course 😉) and ended up wandering around the entire store looking at all the various trains and accessories they had to offer. They had a small but cool spot with tables for the kids to play with the trains. Would have loved a store like this when I was a kid and visiting here brought back so many memories of playing with model trains when I was a younger. Will definitely return.

Mo
Review №3

My son, who has been obsessed with trains since he was a baby, has been asking for a model train. We Google any possible options near by, came across Train Shack. A lady ( forgot her name) at the store was able to help us with a starter kit & a model train. Great customer service!! Well definitely be back.

Du
Review №4

I like my bnsf starter set by walthers.

D&
Review №5

Friendly service and good selection of merchandise. They also carry used scenery and trains at a reasonable price. Take your mask. Parking and entry at the back of the store.

Ke
Review №6

Its a well stocked model train shop with a good selection of items, prices are full retail but still a great place to stop and find hard to get items.

Es
Review №7

Largest selection of Brio Ive seen, thats including online stores. They have almost everything currently out. Trains for all ages, from toddlers to adults. They have an entire section for kids trains, which included some books. Friendly and knowledgeable staff. Private lot.

As
Review №8

I will admit I do not have a model train hobby, but going in here makes me want to start. Everyone who works here is so incredibly friendly, I really enjoyed the time spent in this store. So glad I happened upon this place.

Te
Review №9

Great store but when I went in I found many thing to be way overpriced and when I talked to my friend about the prices and how you could get a way better deal online the guy working there came over and got mad at me for saying his prices were high and told me to be careful what you buy online. I understand what he was saying but it came off very rude.

Pe
Review №10

Super cool store. Very helpful staff and a great selection all scales except Z scale. Better than we have seen elsewhere for sure.Will definitely return in the future

Ma
Review №11

A great place with many many choices for all ages and prices compared to other cant be beat when in town stop by and ask for Michael he is a great sales person

Ja
Review №12

I love this place. The guys that work there are very knowledgeable and will help you with anything. I enjoy buying stuff there and I even enjoyed just walking and looking around.

WR
Review №13

The best place to buy all your hobby train stuff! The have everything you need for any scale trains. They carry N, HO, O, Lionel & LGB (G) scale trains, track, scenery, tools & anything else you can think of! They staff is very friendly & helpful with any questions you might have. They also do repairs so its the perfect place to do your train shopping. Highly recommend for everyone!

Mi
Review №14

Great place! Was making D&D miniature scenery and needed LEDs for a fireplace. They set me up with everything I needed and were super helpful. Going back for some moss/grass later cause it looks like they have a ton of options there!

Mi
Review №15

Shopping this store over 30 years. Brian and Mindy the owner are great. They back what they sell. If you need repairs this is the place. Reasonable and done correctly. John does the repairs and know what he is doing. Todd, Mike and Jeff the sales team are helpful and friendly.

Ar
Review №16

Great trains for a good deal, highly recommended and great staff

Da
Review №17

Did my ordering from Raleigh NC. Great website, ordering was simple on-line and responsiveness from The Train Shack was great. Just placed another order and expect to come back. Todd called my on my last order and was very helpful. I definitely reccomend working with this family owned and operated business!

ed
Review №18

Wonderful place for model train fans.

Ll
Review №19

The Train Shack is old reliable . A great place to go for model railroading. I have been going for years to get what I needed and will continue.

ke
Review №20

My favorite model railroad hobby shop in southern California. Great variety of trains and supplies in several scales. Knowledgeable, friendly staff.

Sh
Review №21

I was waiting for a haircut next door and wandered in. What a fantastic model train shop! The place had the feel of the hobby shops I loved as a kid, but are now being replaced by soulless online shopping sites.The Train Shack has both new and used trains, tracks and setting pieces for all the different scales. Very impressed with the variety of selections.Only bought a O-scale magazine to send to my nephew, who recently got into train modeling. Hes going to be blown away when he visits!Also the guy working there (owner?) was super friendly, even though I obviously wasnt a collector.

si
Review №22

Great place. Very helpful, friendly staff. Tons of parking

Th
Review №23

I love this store, I come here to find what ever weird RPG book I need or any kitchy gifts for almost any occasion. A fun store the employees are cool, a few became some of my best friends (they no longer work there) But I still have I warm fuzzy spot in my heart for this great place.

st
Review №24

Drove out from moorpark. Loved the train selection. Hope to go back soon

Ra
Review №25

The Train Shack is the last well stocked model train store in Southern California. The knowledgeable and friendly. I still like going there.

Ty
Review №26

Such a nice store! I really enjoy looking at all of the model trains even though its expensive. Either way its a nice store to buy or look at the models and the employees are really nice.

Ge
Review №27

Great service, very helpful

Je
Review №28

We had a lovely experience here at Train Shack. From the point we walked in, we were greeted in a friendly manner, offered advice on the best tools for our project and assisted in a polite and appreciative manner. We will continue to come back. Thank you to the staff at Train Shack.

Ed
Review №29

Nice little Model Train Shop, they have a decent amount of woodland scenics products, good amount of rolling stock and ho scale vehicles as well, employees are friendly too, its worth to stop and check it out.

Ki
Review №30

Great selection of resources for hobbiests. Friendly employees!

Wi
Review №31

A wonderful place if you like model trains. An enormous selection of every sort of trains and related stuff. The people were very friendly and enjoyed my enthusiasm. I spent alot money vicariously.

Da
Review №32

The train shack is fantastic. They have a freindly, knowledgeable staff who are extremely helpful. It is perfect for beginer to advanced train enthusiasts, and a variety of trains, accessories, books for all sizes.

Br
Review №33

ABSOLUTELY a joy to go to. We went for the first time today. Hung out for almost 2 hours with our kids. They were extremely helpful. I was able to update my set that I have had for over 30 years and purchase a new polar express set.We will be back!!!!!!!

Ra
Review №34

Its where even adults can be a kid! Amazing store with everything train-related you could ever think of! They also have a little kids area for the little ones to play with wooden trains and tracks.

Ve
Review №35

Fantastic service! I will continue to shop here.

Ed
Review №36

Excellent model train store with all gauges, huge selection and even working layouts. Lots of kids here watching the model trains, and they even have magazines, books and DVDs. Highly recommended and we will definitely be back. Theyve been in business since 1985, family-owned.

An
Review №37

Best train store around.

Ad
Review №38

Great Train store. Friendly staff. Awesome displays.

Pa
Review №39

Probably the best train store Ive ever seen.Yes, check it out !

Gr
Review №40

I’ve been coming to this incredible store for most of my life. Maybe the most knowledgeable staff you will find on model railroading. These guys clearly live and breath trains and it’s beautiful to see family owned business that is so passionate. Great selection of new and vintage Lionel. GREAT Postwar and 1950’s selection as well. I️ highly recommend checking this place out.

Bi
Review №41

My husband and I LOVE this store! He grew up going to the store regularly and having many model trains. I was new to this whole “train” thing, but ever since my first visit to the Train Shack, I truly enjoy setting up my train layouts, running different engines, and decorating with accessories. I left with a wonderful Christmas train set the very first time I visited the store.The staff are wonderful! Not only competent and helpful, they are also very friendly, genuine, personable, and caring - they feel like our family! I’ve been to the store so many time, but I still find new items/interesting details every time I visit. The staff remember what I have in my train layout and their recommendations are catered to my budget, scale, and train set - always recommend the perfect piece which makes my layout even more realistic. Train Shack is a great place for both professional train enthusiast and novice train lovers, as well as perfect for families with kids! By far, my favorite store! 😊 🚂 ❤️

To
Review №42

It was great love that place it has alot of train

Ab
Review №43

Train Shack is so fun! I cant remember the last time I was in a model train shop, and I dont know why its been so long. Its. So. Fun.They have sooooo much stuff! I didnt realize there were several size scales and really enjoyed looking at all the different miniatures available. Several trains are running around the shop and my kid loved looking at them and searching the scenes for details. The area for kid train stuff is super fun with 2 train tables and tons of trains our for the littles to try out and be entertained.I loved being here. The folks working are super helpful and friendly, even for me: the mom obsessed with miniatures for no relevant reason and having no model train knowledge but a kid who wants to play with all the trains.Eleven stars.And theres PARKING.

Ja
Review №44

Fascinating store. Lots of different train and mosel supplies. Repaired my Hogwarts Express.

Ma
Review №45

My son & his friends shop here a lot

va
Review №46

Wonderful train store with a friendly and attentive staff. The place has all the model train accessories you could ask for with a wide variety scales and items from an assortment of manufacturers. I went for terrain materials for my miniature modeling and dioramas and found a wide selection of woodland scenics, noch, JTT and others.This is a great little place and my kids had a wonderful time looking around at all the models. They even have a a train running and the store on the ceiling .

Ju
Review №47

Fun little shop. They are big on O scale, good selection of G scale vs the surrounding areas. Whats great is they are the only train store it seems on the west coast with a proper decent website that you can order off of. Seems like everyone else has failed to keep up with the times. Nice staff, clean store, fair prices. Great used selection again something you will not find in the area.

Ro
Review №48

Great service very knowledgeable staff

Da
Review №49

Nice people and even fixed a train for free that I Didn’t even buy from them

Je
Review №50

Always love this place

An
Review №51

Very nice train store. Well stocked. The employees are very helpful. I enjoy going there

St
Review №52

Been going there since it opened. The staff is friendly and very helpful, but beyond that they cater to repeat customers, keeping a list of your likes and making sure youre aware of new stock. First class service, great selection. More fun buying here than on the net. Repair services too.

Ru
Review №53

They where helpful. There was a great selection.

Tr
Review №54

If you want trains or accessories this is the place to go, friendly and knowledgeable staff members, my go to train shop!

Br
Review №55

Super friendly staff. Definitely come on in if your looking for train parts and a good conversation!

ba
Review №56

Alway at home here with the very helpful staff. Alway has what Im looking for , repairs are done like new .

al
Review №57

This is great place specially if you are a beginner.The staff was do helpful and take time to answer all your questions.

Aa
Review №58

Sales staff was very helpful.

de
Review №59

My first experience at the store was perfect. Jeff has solid advice on how “Grampa” should introduce trains to the little ones so they aren’t overwhelmed. We settled on the “Brio Deluxe Railway Set”. The perfect selection for my 4 year old grandson. Well made durable product with plenty of moving parts, expandable and upgradable product for hours of fun. Seriously 5 StarsThanks Jeff. We’ll be back.Del AndreiniCastaic, Ca

Je
Review №60

Helpful staff and a good selection of trains in all scales. Prices were as good if not better than online retailers!

Da
Review №61

I go there from time to time when I need something thats hard to find or out of production.

SA
Review №62

Me and my son have been visiting the train store. very friendly, very helpful.great selection on model trains, answer all my questions. very helpful if you are new to this hobby,great advise on how to set up your train. I will continue doing my purchases at this store.

Ma
Review №63

My husband and I have been coming to this train shop since we were dating about 14 yrs. we used to come here and buy trains for his collections. Now with our newborn baby we hope this place is still around to encourage, motivate and to love this hobbie. This is a hobbie not a lot of children follow now in days. due to our sad changing society.

Ma
Review №64

Nice place, friendly peoples! I am no train aficionado but went there because I was trying to match some paint for a project I was doing. They were nice, very helpful. I got my paint!

Au
Review №65

Great selection and super friendly people.

Br
Review №66

Very customer friendly and helpful. Large selection of items with many working displays. Fun place to visit

el
Review №67

Anything and everything a train enthusiast or amateur would want or need, theyve got it, very knowledgeable and friendly staff eager to help

Mi
Review №68

Fantastic shop last of the old-school neighborhood train stores knowledgeable helpful and if all else fails great repair

La
Review №69

Great shop with a good selection and very helpful staff

Wi
Review №70

I really like this store he because its one of the few stores left that has lots of G-scale model trains and supplies.

Je
Review №71

Everyone who works there has considerable knowledge about everything trains, theyre Johnny on the spot helpful, and most of them have a hilarious, dry sense of humor (love these folks!). Plus their inventory is exceptionally deep for their square footage.

La
Review №72

Great people everything you want or need or they will get it. Todd and Jeff are amazing

Ch
Review №73

A great resource. Ben coming here since son hooked on trains. Look out for Todd.. The walking train encyclopedia

Al
Review №74

Now that some of the few real train stores left in LA are gone, it is one more reason to cherish this one. Competent, nice service, and often updated selections. Strongly recommend it.

RK
Review №75

Excellent polite customer service. They treat customers with respect and help with any questions. Even the newest railfan can feel at ease and get all questions answered in this store.

Li
Review №76

Fun to visit with grandson. Owners turned everything on and gave him a stool to see all the trains from above

Jo
Review №77

Another great secret. Hobbyist enthusiasts Trains and Trains. All scales large selection definetly a pros shop.

Jo
Review №78

Very nice store a little pricey for what I can afford very helpful definitely know what you’re talking about

Ty
Review №79

Nice place to find model trains staff is friendly and they have good prices.

Di
Review №80

This is an amazing store. My son loved it. Its a railfans guilty pleasure

ch
Review №81

Very kind, knowledgeable and helpful.

Da
Review №82

Extremely friendly and helpful staff that always know exactly what you need, even if you dont.

St
Review №83

Not the cheapest shop, but one of the best!Ive had multiple engines serviced here, Lionel and American Flyer. The results have always been very, VERY GOOD!

Sc
Review №84

Friendly owners. Extremely knowledgable. Trains in every scale. New, used, and pre-owned condition.They buy trains people dont want anymore.It is a train enthusiasts dream store.

Ro
Review №85

Staff answered all my questions and demod the MTH starter set. Great experience. I would recommend them for any model trains.

Aa
Review №86

Great selection! Amazing customer service!

Ar
Review №87

Great train shop full shelves awesome service great just to see for all ages

Da
Review №88

Great shop plenty of stock, a few layouts running too.

Ch
Review №89

Very kind, knowledgeable and helpful

Li
Review №90

The nicest and most knowledgeable staff and great model train store.

Mr
Review №91

Great shack to go to

Ia
Review №92

Super friendly and helpful. Went in trying to work on my wargamming table and these guys pointed me in the right direction.

Ra
Review №93

Staff was very helpful, a bit pricey but you can find what you need

No
Review №94

Small store, great people. A little higher priced, but worth it 🙂

He
Review №95

Super knowledgeable on ALL things model railroading and great prices on repairs!!

Mi
Review №96

Great place for all your model railroad needs!

Ei
Review №97

Good store, lots of things, there should be near

Br
Review №98

Great train shop! Friendly guys!

Ji
Review №99

Great selection of model railroading from O gauge to N gauge.

Mi
Review №100

What a great store, and great blokes.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:1030 N Hollywood Way, Burbank, CA 91505, United States
  • Site:http://www.trainshack.com/
  • Phone:+1 818-842-3330
Categories
  • Model train store
  • Hobby store
Working hours
  • Monday:10AM–6PM
  • Tuesday:11AM–5PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations