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Anderson Ford Bullhead City
2585 AZ-95, Bullhead City, AZ 86442, United States
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Anderson Ford Bullhead City
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Ra
Review №1

I went to buy a used car and bought a new Bronco Sport instead. Adrian understood my desire for certain things and was very good at meeting them along with my wifes needs. I feel lucky that I was there when they had a Bronco Sport in stock. I didnt feel pressured to do anything. I am very happy with the whole experience.

st
Review №2

Anderson Ford of Bullhead City Is absolutely amazing. Above and beyond Is the Call of Duty, At 4 oclock on a Friday afternoon, They got me in and changed my battery ( I was able to drive my car this weekend.) ...they closed at 5- none the less. Fair, efficient, comfortable- Is highly recommended, Im a Big fan!

Ma
Review №3

The majority of my maintenance and repairs has been accomplished by Anderson Ford this past year. All repairs have been great so far. This is a busy shop and the only issue I have encountered is estimated completion times. A previous visit took two extra days and the last visit was eight versus the estimated four. As long as the repairs are solid and warranties are good for two years and one has other transportation options the completion date is not a show stopper for me.

Ca
Review №4

Easy purchase. No stress deal. Tom was a great salesman. New his product. Came back twice and everyone was very helpful. Ordered a window shade to perfectly fit our new Ford Bronco Sport. Easy process also. The dealership even has snacks and drinks available. We highly recommend it!

Gi
Review №5

Tamiko went above and beyond to help me out. Although I didn’t purchase this time around, I will definitely reach out to Tamiko in the future. Amazed at how great she was. Thank you.

Je
Review №6

Great company to deal with , No Bs straight forward. Josh,Tamiko and Rob were great!! Thanks again

je
Review №7

Mike took great care of me and my Ford Ranger. He was kind courteous and knowledgeable.

Jo
Review №8

Good service. Advisor MS was efficient, she will be better with more on the job training.

Jo
Review №9

Mike Rodgers was a great service advisor and showed good customer service. He handle business and I respect that.

Ni
Review №10

Cameron found me exactly what I was looking for! I have wanted a lifted truck with 4x4 for a long time, but it had to be something we could figure into our budget and not kill is financially… The team there made it work and I could be happier!!! Thank you again Cameron!!!

Ji
Review №11

I purchased a new Ford Ranger from Anderson Ford in Bullhead City AZ on 8/10/21. The entire sales process was the best that I have ever experienced. My wife and I were treated as family, never once was there any attempt to rush or pressure the sale. I have purchased many new vehicles in my life and Anderson Ford preformed above all prior dealers. A special thanks to Aderian for his knowledge and patience. When I am ready to upgrade my vehicle I will return to Anderson Ford.

Ca
Review №12

Everyone was friendly and made me feel welcome. The gentleman who wrote my ticket explained all the issues of my SUV with me. My SUV had been washed and they even shined the dash. Very satisfied, great job. Will highly recommend. CW

Ic
Review №13

I am a business owner with a fleet of work vehicles. We run a mobile business. Right now we have a vehicle in there - and it has been there now for four weeks. Unfortunately when the service rep tells us they are going to do something, that has yet to happen. I have to continually follow up. The last thing I was told is the vehicle would be scanned after sitting for a week and I would be told what needs to be done on the vehicle. That was Friday. Today is Tuesday. Now I have to call once again.In the beginning I asked if they work on fleets or have fleet maintenance. I was told someone would contact me about this. I believe when a company says they will do something - they should follow through. At this point I do not have trust in the dealership, and even though. We have purchased vehicles from them and would like to use fleet services, that is absolutely not going to happen. The failure in communication has brought me to a halt. I would absolutely not recommend this company to anyone.

lo
Review №14

We were very happy with Anderson Ford dealership. Cameron Farrell did an excellent job explaining all the features of our new Ford Escape. We liked the fact that they didn’t use high pressure to try to sell the car. It was so different from previous dealership. We would highly recommend Anderson Ford if you are looking for great prices and no pressure sales. Thank you Cameron Farrell and staff.

Da
Review №15

Didnt really expect to buy the car because Im always let down, but thank you Tamiko for always sending me updates about older style Mustangs, my favorite. She didnt let me down. Bought the car today, so far, pretty good, quick experience .All the guys were great working with me because I really wanted to keep the payments down, and I think they did the best they could. So well see. Im extremely happy with the purchase and how easy it was, I strongly recommend Anderson Ford to buy the vehicle of your dreams...I did...

CJ
Review №16

Great customer service here!!! Fair prices for oil changes. They also run your car though the wash which is nice to have a clean car when you leave. They hustle to get things done quick and efficiently.

Au
Review №17

The Manager Bill went above and beyond to make sure we were taken care of. Very greatful for everything that was done for us. Jason in service is also extremely helpful and easy to work with. Amazing and courteous service!

co
Review №18

We were visiting Laughlin Nevada and my Family and I got into a bad car accident in Bullhead City. We had to stay in town a couple of extra days and we found Anderson Ford to buy a van. Gene and Deana were so very wonderful helping us through this process and we honestly cannot say enough about how amazing they are. I highly recommend going to see them if you are buying a new car. The whole crew at Anderson Ford seem like a tight knit awesome family. We were respected and treated with so much care. Thank You Anderson Ford and Especially Deana And Gene for everything you did for us. -Thank You For Your Service To Our Country Gene!

Gr
Review №19

I am very happy with Anderson Ford in Bullhead City. The salesmen were fair and knowledgeable and gave me the total price online which was more than I could say about the dealers in my area. The truck came lifted with nice rims and the price was very reasonable. Cid and Dave were both very professional and I got the exact truck that I wanted. Heather in finance was also very knowledgeable and efficient. I had to drive 4 hours to get this truck, but it was worth it. I will definitely tell my friends to go to Anderson Ford if they need a new Ford. Thanks!

Ve
Review №20

Anderson Ford did a very adequate job of putting our truck back into gear and showing where to find the proper way of taking our 2021 F150 into flat tow mode so I can pull it behind our motorhome

Mi
Review №21

A gentleman by the name of Mike Rogers helped us with our 2017 ford focus, they got us in and out of the shop the same day, Mike was very informative and helpful, will definitely recommend your services to others, thanks Anderson Ford of Bullhead City Arizona.

Je
Review №22

As always, excellent customer service at Anderson. I was given great value on my trade in as well.

Ri
Review №23

Bought good looking used vehicle from them. Only made it 10 miles before check engine light came on. Went right back and BEGGED them to let us buy different car (we are in our 70s- thought a large dealer would sell us dependable car) They said no way. They turned off check engine light and said loose wire good to go. 380 miles later check engine light on again. No more Anderson Ford for us!

Ha
Review №24

We bought a car for our son and when we went to pick it up there was a huge crack in the windshield. I pointed it out to the salesman BEFORE we left the dealership and have not heard back yet for a response. We believe when the car was being detailed that this occurred. How can a dealer sell a car with a cracked windshield?

Ci
Review №25

The associates are awesome the service is spectacular I wont take my card any other place.

Je
Review №26

I went in to purchase a vehicle because my car died. Thomas was AMAZING!! He sat down with me and asked exactly what I was looking for, did not push me to cars I was not interested in and even made sure I was happy with my purchase later. The staff here at Anderson Ford BHC care thoughtful and really seem to care about your experience.

su
Review №27

3 1/2 hrs for an oil change is unacceptable. When we tried to ask what the hold up, we were told just a few more minutes and 30 min later we asked again and were told 20 more minutes, then 45 min later we were told 2 different stories. Jason, this is unacceptable

gl
Review №28

In the past.it seems that the works had cost me 50 dollars. This time was.close to.70 which I couldnt understand..

mi
Review №29

Always a pleasure to take my vehicle to Anderson Ford, very thorough and professional. A good team.

Ed
Review №30

Great People. Easy to deal with. No pressure.Aaron is a wonderful salesperson. Great used car. Great price. Will refer to family and friends.

ro
Review №31

My service was great dealing with Mike at Anderson Ford..also great conversation and excellent Flags in the service department..

Ph
Review №32

Who is Barbara??? I’m Phil. Not Barbara! The whole crew down at Anderson Ford Bullhead City are great. They work as a team to get the job done. Joey and Adrian made sure everything went smoothly. Thank you everyone.

La
Review №33

Sarah was efficient and helpful. I appreciated her down to earth and friendly demeanor, she didnt treated like I was just another customer. Sarah provides exceptional customer service!

Lu
Review №34

Anderson in Bullhead helped me help myself to keep raising my Credit Score to ne able to have credit is a blessing.. To drive off the Lot and give your Car a hug for the miles it protected me 5yrs and here it is 2021 God chose this dealership to Say Well done my Child. Thank you Anderson Ford for Restoration on a Journey tht will continue2 get me thruto the next Chapter.

Jo
Review №35

Mike in the Service dept. and the service personnel took care of us quickly.

Me
Review №36

I had a WONDERFUL experience with the Anderson team. I bought my car remotely through them and Gene, Joey, Scott, and Dave were so incredibly helpful. They were very communicative, and were actually able to meet me at the Las Vegas airport with the car. I truly believe their service was above and beyond and would highly recommend them.

Ke
Review №37

I was in and out in no time. The entire experience went flawless. I was advised of everything taking place while my vehicle was being serviced. It was a great experience

Ja
Review №38

These guys and gals get an A+I contacted just about every ford dealer in Southern California to place a special order on a 22 ford superduty using X-plan pricing but NONE would give me the time of day! On a last ditch effort I reached out to Anderson ford of bullhead city AZ via email. A sales agent named Cid called me within a few hours and was able to not only get my truck ordered over the phone without setting foot at the dealership but he also confirmed they would indeed honor x-plan pricing even though most other dealers would not. The order was placed July 29th, ford accepted August 13th, truck built September 22nd and I just took delivery October 11th. When I arrived to the dealership to finalize the deal they had most of the paperwork ready and i was in and out very quickly. This has to be the smoothest new auto purchase I have ever made! All of the staff here at Anderson ford were very professional and I would highly recommend. I will definitely be calling them in the near future for my next new vehicle purchase.

Ma
Review №39

Cid went out of his way to work my deal while I was at work. Nick my salesman was especially attentive to my questions and concerns. Heather made financing extremely easy and quick. Easily the best car experience Ive had in a long time.

Ro
Review №40

Thanks to Adrian for getting us a great deal on a new car at Anderson Ford. One of the better car purchasing experiences we have had. All the staff were great to deal with and knowledgeable. Driving down from Vegas was well worth it.Update - Upon arriving home and checking tire pressure. The dealer had inflated all the tires to 42psi. Factory spec is 30psi. Please ensure that when a vehicle leaves your dealership the tire pressure is within specification.

Ri
Review №41

Awesome curtious staff upon arrival. Greeter Dave was off the charts nice. Refered me to a service writer. Great guy who wrote the service order. It is always enjoyable that you dont have pushy people when you go in for service. A job well done by the whole Anderson team Bullhead city.

Ar
Review №42

Found the service advisor to be very informative and cordial. While I was approached about trading in or selling my vehicle by a member of the sales staff, there was no pressure. It was a pleasant experience.

RU
Review №43

Very happy with service nice waiting room with drinks and snacks, very reasonable!

To
Review №44

This is a great dealership, service is always fast and professional. I highly recommend doing business here.

Ci
Review №45

Excellent service, very friendly, responsive and professional. Dealt with Jayden in service, he kept me posted on my car constantly and I was accommodated with a ride to and from the dealership by very nice shuttle drivers!

Br
Review №46

This is a great place to buy your next vehicle. Incredible staff make it a easy and fun experience. They answered all my questions quickly and honestly.

Ja
Review №47

While driving cross country, I started having issues with my truck. Brought it in on a Monday with no appointment and they were willing to check it out, diagnose the issue & get it fixed. When there wasnt any codes to indicate errors on the truck they checked the coolant system components and found nothing wrong. They didnt recommend costly repairs, gave me options that could possibly improve performance and were general maintenance that were coming due anyways. Got my truck back the next morning!My own dealer in Texas wont see you same day so definitely impressed! Also my truck just doesnt like towing in the heat.

Ke
Review №48

Tom was great and very easy going which is rare in car salesman. The finance manager (his father) was super nice as well and both were very patient and kind with me and my two year old. Great car buying experience and I love my new bronco!!! Thank you!!!

Br
Review №49

Nick was awesome. He did a great on helping us find the right price for our truck. Everyone here went out their way for us.

Ja
Review №50

Fast, fair priced , service . , Jason in service helped above and beyond. Always feel like friend

Le
Review №51

Anderson Ford is amazing!!!! They treat you with respect, give you all the options available to you and do whatever they can to help you achieve your dream.

Sh
Review №52

Excellent service. My sales rep Jason was upfront and honest with me. I waited while service was complete and was surprised at the quick turnaround. Ill definitely schedule with Anderson again!

Et
Review №53

Great dealership!! Took care of my vehicle and were very polite. Thank you for being dependable!!

Bo
Review №54

Very good experience with my vehicle overall. It took care of me as fast as they could even know it was a weekend coming up. Excellent communication with the service people and the bill was lower than they estimated so I think these are good people to work with. Ill go back.

Ch
Review №55

Routine Service (30,000 miles) on my 2018 Ford Escape. Everything went well, and Jason, the Service Advisor, is always a pleasure to work with

Sa
Review №56

All I can say is wow. This Ford is awesome customer service and service period. Jason went above and beyond to get me in and out and to meet my expectations and he did that and beyond. Anytime in the future When I’m in the area I will definitely get my f350 serviced here. Top not business here. A+++ all the way around. Great people. Thanks Anderson Ford.

Co
Review №57

They were very polite and courteous. They only took an hour to do all the servicing on my car and wash it. Thank you Jaydon. Thank you Anderson ford.

St
Review №58

Miles from home, with my trailer, my diesel Ford developed a problem with the exhaust after treatment system that put the truck in limp mode. Kept limping along till I found Anderson Ford in Bullhead City Arizona.I was greeted by Jason in service who checked me in. He was extremely empathetic to my unique situation of being so far from home. He took my truck right in, had the problem identified, and I was back on the road the next day, all for about 1/3 of what I expected to pay. Many, many thanks for saving the day.In all honesty, everyone I interacted with was accommodating, and this dealership is exactly how all dealerships should be run. In my home town, (just outside metro LA) I have waited up to 10 weeks to get my vehicle looked at and was greeted with the attitude of , well, it is what it is.........

Ka
Review №59

They did a great job, on the recall of our car. I even got a cat wash...Thank you Anderson Ford!

Cr
Review №60

Wow!!!! Very attentive employees and very patient!!! I went in not knowing what I even wanted and Adrian walked me through test drives and sat with me while I figured out what I could live with and without. He let me test drive even what he knew I wouldn’t want because I am a hands on person and need to figure things out for myself. He was very knowledgeable of what he had in stock and what would fit my needs. 10/10 experience!! This was my very first time buying a car by myself and I felt like I was part of the family with my “bro’s” looking out for me.

em
Review №61

Sales team and service members have met and exceeded expectations through 3 purchases and maintenance on 4 cars continuously without hassle. We love the way we are recognized and referred to by name the second we walk through the door. Keep up the excellent service we will be back!

Mi
Review №62

All I can say I waited over a year for Ford to figure out what was wrong with their computers that kept them from communicating with the phone.. now I have the highest regard for Tim in the service department who work diligently to figure out what was going on and treated me with dignity which is hard to find nowadays and people.. so I thank God for him

Jo
Review №63

The staff is friendly understanding and quite frankly they even know how to treat a person I felt like I was buying a car from an old friend it was its quite easy and they were very friendly easy to talk to

Br
Review №64

I’ve purchase more than a few cars in my day. My general experience had been hit and miss with dealerships willing to give customers good deals without hours of back and forth negotiations. That changed with Anderson Ford.I live 5 hours away from the dealership and Tamiko handled my online inquiries quickly and thoroughly. I described my interest in a used car, the distance I would have to travel, and a price range necessary for me to commit to 10 hours of driving. Tamiko coordinated an acceptable price with management and sent several pictures in addition to the one already posted, always eager to answer questions. When I arrived I was introduced to Deanna who had been coordinating with Tamiko for a seamless handoff. Deanna was ready with the car freshly prepped, fully gases, and all the service records available. This team was remarkable. Tamiko and Deanna far exceeded my expectations and there were absolutely no surprises. In a world where promises seem to be over-promised and under-delivered, Tamiko and Deanna were absolutely transparent about everything and -over-delivered on my expectations.Thank you Tamiko and Deanna!

Br
Review №65

They go out of their way to make having my truck serviced. Jayden and crew are awesome what more can I say?Thanks guys at Anderson FordBrad

An
Review №66

Always very happy with your staff and service. Jaydens a great guy and very helpful

Am
Review №67

Thank you so much Tyler once again! I have now purchased my second vehicle with Tyler. and its even certified!! He makes it super easy and we also did all the paperwork at my work. The detail department also went above and beyond with my new purchase and the service department was very quick and efficient.

Sh
Review №68

Tim Nicols was a great help when parts for my car were on back order. He made sure I had a rental car and my needs were met. The staff at Anderson Ford very pleasant and helpful!

Ph
Review №69

Always a good experience at Anderson Ford. This is our 2nd time here. Whole team very helpful.

Ca
Review №70

Love this place! Show you what you want and very nice doing business with! A1 for service!

Kr
Review №71

Everyone at Anderson was great. I felt like they really wanted to help us find the right option, not just sell us a vehicle.

Ra
Review №72

Came from Northern California to pick up a Mustang, got a great deal on it and I had the best buying experience ever. Super helpful and friendly staff made the experience quick and simple. Definitely recommend purchasing from Anderson.

Ke
Review №73

Dealership is great! Joey was able to get me the price I was looking for. My only critique... I agreed to the price, told them I would be there in 90 minutes with a check to pay for the full price of the vehicle. When I got there, I still had to wait 1 1/2 hours for paperwork. Most other dealers I use for company vehicles have everything ready to go when I get there. We sign, walk the vehicle, and are on our way in less than 30 minutes.

Ma
Review №74

Had a great experience with aaron and stewert. They treated me with respect and even called my daughter in california to make sure she agreed with everything they were telling me. Great customer service Would definately recommend Anderson to all my friends

Al
Review №75

Quick and friendly service. Sarah and Oscar were both great help when my car battery dide while I was at work :)

Eb
Review №76

Very happy with our car buying experience. Dave was more than knowledgeable and helpful. He made our car buying experience very pleasant. Everyone was very friendly and worked hard to get us the best deal.

tr
Review №77

Awesome buying experience. I got the deal I wanted and got me in and out fast.

Ly
Review №78

The sales department at Anderson Ford is excellent and, more importantly, their service department is absolutely amazing. They do a great job in a timely manner. Its so nice to be greeted with a smile from a service department. I will not go anywhere else for service. Dave who receives the vehicle goes above and beyond to provide exceptional customer service.

Ja
Review №79

All staff was very nice and welcoming

TA
Review №80

Sales staff and greeting receptionist were friendly and attentive to my needs. Would buy another vehicle from Anderson Ford without hesitation!

Da
Review №81

The service was excellent and the associates were friendly and helpful. Pricing was fair and I would recommend Anderson Ford for all of your auto needs.

Ne
Review №82

Excellent customer service! Jayden was very courteous and professional. Also, I was very please with the mechanic, Christian Duncan who serviced my vehicle. He was honest and did not do unnecessary work to my vehicle which saved me some money. Thank you!!

Cr
Review №83

Took awesome care of my truck repairs. Got the big repair covered by my extended warranty company. I am very happy!

Ca
Review №84

Great place to buy cars and get services done!

Pe
Review №85

Friendly staff and very nice service.

mi
Review №86

Jayden is awesome in the service department he always helps me. He’s very thoughtful and very thorough about explaining things. I always have a great experience. Thank you

Ch
Review №87

Adrian was very helpful in getting my grandpa his new car. Really appreciative of the smooth and painless experience with Anderson Ford!

De
Review №88

Just a few days before driving back home, my Ford Fusion needed an oil change and the check engine light just came on. Tim Nichols worked quickly to schedule the oil change and have minor check engine issue corrected at the same time. I found him especially and everyone else I encountered to be very friendly and professional.

Ma
Review №89

Outstanding Service...would never consider anyone but Anderson Ford in BHC,AZ to service my truck. Jaden is the best service rep there...always takes good care of me.M. McGuire

Bi
Review №90

The Service Dept. accepted our vehicle in on spur of the moment and the Service Advisor contacted me and they got on diagnosing the problem in an expedite manner. The problem was diagnosed, parts ordered and repair was done. After breaking down several times in the past it appears that the truck has been repaired and is now running great, thanks to your expertise and those of your technicians as well.

Ga
Review №91

Anderson Ford is a great place to have your vehicle serviced. Jayden is very customer friendly and informative about everything about your vehicle and well be returning there in the future.

Sa
Review №92

My service manager Jason went above & beyond to help me & kept in contact with me regarding the status of my repair. Excellent service.

Ni
Review №93

Great deals and even better service. Thanks Anderson team for getting me in to my used Lexus

Ba
Review №94

Anderson Ford of Bullhead Az. Has not let me down. From the day I went in to buy my to the first service visit has been nothing less then amazing. Everyone I have interacted with has been friendy and efficient. Thank you Anderson Ford I look forward to many years as my go to dealership.Barbara FarrisAKA Sunshine

Ed
Review №95

Outstanding service by all. From the VIP Service Greeter to my Service Advisor Jason, The customer Service far exceeded my expectations. No problem recommending Anderson Ford Service Department to all my friends and family.

Te
Review №96

From our initial call to Anderson Ford, Bullhead City, Arizona for repair of our Ford Explorer from an accident, we were handled with professional, empathetic care. Sarah Gain was the customer care representative who answered our questions in layman terms we could understand. Under promised & over delivered comes to mind. Sarah kept us in the loop through out the time for the repairs sharing the findings of the mechanic. From start to finish each technician, customer care representative & finalizing the payment we were treated with respect. We highly recommend Anderson Ford & when considering a purchase of an automobile to repair service. Thank you Sarah Gain for your excellent customer service.

Cr
Review №97

Very professional down to earth awesome people

st
Review №98

Joey got back to me quickly after I inquired about a car online. He was very helpful. We came to test drive and Dave took me out. No pushy sales people here. Very respectful. Would recommend

Ch
Review №99

I had a great experience with everyone I spoke to. great customer service

ha
Review №100

All,5 stars in every way. i have many many cars in my life but andersen ford is the very best for service,and honesty. this 2020 ford fusion is fantastic in every way,aperfect hybrid. it is also the best looking car i have ever owned.yours truly,harold sartin.

Information
49 Photos
100 Comments
4.6 Rating
  • Address:2585 AZ-95, Bullhead City, AZ 86442, United States
  • Site:https://www.andersonfordbullheadcity.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 928-255-6752
Categories
  • Ford dealer
  • Car dealer
  • Car finance and loan company
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:7:30AM–7PM
  • Tuesday:Closed
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–7PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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