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AutoZone Auto Parts
1640 Buford Hwy NE, Buford, GA 30518, United States
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AutoZone Auto Parts
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To
Review №1

Good Mgr good and friendly. I recommend

Ed
Review №2

It would be a nice place if you had better employees

Cr
Review №3

Very Quick and Easy Service and they were helpful.

Ta
Review №4

This place was expensive all me and my mom and wife went in to look for was a gas can. An they wanted i think $25 for a 2 gallon gas can my mom said quickly we leaving and going to Walmart. An walmart happened to be cheaper.

LA
Review №5

Great service! I needed new windshield wipers for front and back on my 2018 Toyota Rav4 LE. Right when I walked in Calvin was my saving grace! Not only did he lookup and find all the wipers I needed but he ordered the blade for the rear window AND THEN installed my front wipers in record time! I picked up the rear window blade the following day and Clayton saved the day and installed that one also. It.is wonderful to experience Great Customer Service! Thanks Calvin!

La
Review №6

I needed a new battery and they were very pleasant people to work with. Thank you Dennis J.

De
Review №7

Good place to buy parts and oil and coolant for your car

St
Review №8

Probably the most important part of running a business is to be open at your posted time. Especially when you have an Advanced right down the street.

Mi
Review №9

6 people in here. 1 guy helping customers??? Line so long, and all the rest of employees just ignoring thier surroundings.... wont be back.

Ca
Review №10

Great place! They even print out your check engine codes for you along with suggested service for your vehicle. Impressed

Ma
Review №11

Brian did a fantastic job. Above and beyond in his service. Ill start using this store instead of advance

Sh
Review №12

Best sevice arou d

Mo
Review №13

Went there for a part and Andy was “assisting” me. Sent me to 3 different aisles and did not find it. I informed him but i was ignored. Then went up to desk so he can look it up and see if there are any in the back. There were 2 not exact part but 2012-2014 fits the same. He was just being rude and having an attitude and not wanting to go and grab it, so he just sat there arguing with me that it’s not the same. As if it’s my first time purchasing a part for the Mercedes. Anyways super UNPROFESSIONAL AND WASTE OF TIME!!

Fa
Review №14

Great service. Brian C was super helpful and changed out the the headlights that went out. Will be coming back here again for the service.

Je
Review №15

So helpful when you need a quick install of windshield wipers on a rainy day. Love auto zone!

Aa
Review №16

Went in to get my oil and air filter for my oil change. Gentleman at the register was very nice but nothing really to go out of their way to go above and beyond.

ja
Review №17

The service here last night was phenomenal!! Brian C. went above and beyond testing and replacing my battery in the cold dark night, even replacing a missing bolt to secure the battery holder -- a very grateful customer.

Fr
Review №18

Exceptional customer service! The entire crew was helpful and were very courteous.

Da
Review №19

This location works very well with our team. It is important for a community of businesses to thrive together! Strong leadership is key! Thanks Jose!!Please visit this location for all of your auto part needs. You won’t be disappointed.

Mo
Review №20

Although they didnt have what I needed, the employee was very courteous and helpful...would visit again

정희
Review №21

Brian is the most best guy ever seen. Hes changing my car battery himself. He is enough to deserve the best service guy. If you want to change battery, you dont need to hesitate. Just go and ask him ^^ Thank u very much Brain

Ea
Review №22

Had an awesome experience! There’s a guy there named Brian and he went above and beyond what I asked of him! The rest of the staff was phenomenal as well! This is my new favorite auto part store.

Aa
Review №23

Very friendly staff very helpful incredibly clean restrooms

Re
Review №24

I love shopping there. All employees are very nice knowledgeable and helpful.

Al
Review №25

Jason S went above and beyond for us and found what we thought was a missing part!!

KC
Review №26

Stopped by to get a new tail light and windshield wipers. The manager kindly installed the new tail light and windshield wipers for me. The store manager was helpful and had a great attitude; really appreciated the service! Had a wonderful experience with this AutoZone and would recommend to anyone for auto needs!

Jo
Review №27

Very kind and helpful staff. Would recommend and will return.

Er
Review №28

Attentive!

Wi
Review №29

The man was very helpful

lo
Review №30

This AutoZone is an example that good customer service can still be found. Everyone here is extremely helpful, knowledgeable and also very friendly. They explain things well and give you whatever options are available. Unlike some of their competitors they truly back their products.

Mi
Review №31

They are awesome the service. If you need any help they will help you free of charge. Amazing 👌 workers😊👍

Ro
Review №32

My go to place for automotive related items! Great selection, friendly helpful staff who have diagnosed codes for an older vehicle I have and have sold me the parts to repair it myself!

Sc
Review №33

Great staff, always.

BR
Review №34

Love this place.

Je
Review №35

Very good

Ju
Review №36

Great customer service, and very fast! The item I need wasnt in stock, so he called the next store over and rang me up for it so that all I had to do was drive 5 minutes and the item was waiting for me. We always have good things to say about AutoZone.

Ge
Review №37

Good folks.

El
Review №38

I had just now a great interaction with one of the store reps. He was very helpful with a thermostat I was purchasing giving me clear direction on what thermostat I needed to buy. This location is great for any of your automotive needs!!!!

Al
Review №39

There is this gentelman named Axle vazquez, he does speak Spanish. He was amazing, I went In for an alternator that cost 170 and walked out with an air filter a belt and tge alternator for 140 because he used the deals they where having. Absolutly the best experinece ever at an auto parts store. Highly recommend and ask for this guy he does an absolutly amazong job.

Aa
Review №40

Nice customer service.

Ta
Review №41

I love this Autozone! Brian C. helped us with our alternator and his service was top of the line. He was patient, SO knowledgeable and he explained each steps thoroughly. I highly highly recommend this autozone and if you see Brian helping you, know that you are in good hands and he will find a way to solve your problem!! Other staff members were great as well and made our visit pleasant. HIGHLY recommended!!!!This store is going to be my first priority when choosing any car parts!

Er
Review №42

Top notch customer service. The battery died in my car at the gas station across the street. After walking over to buy a new battery a gentleman from this store gave me a ride back and installed it for me at the gas station... in the rain too.

Ba
Review №43

The workers there are very friendly , he came out to my car and showed me what I need to do, so I went home and did as he said, Im very pleased. I just want to thank everyone at AutoZone in Buford. Yall are awesome😊

Br
Review №44

Jose, Melvin, Jeff, & David are awesome! Fast and efficient. We order all of our parts from these guys.

He
Review №45

Came In because of a blown headlight. Turned out to be a loose electrical connection. Store manager was kind and provided excellent customer service. Would recommend this store to anyone. 10/10!!!

ja
Review №46

Hard to find parts and car care accessories at good prices, often the cheapest. Nice paint selection. We go there often to buy shop gear like rubber gloves and oil cleanup items.

Co
Review №47

The guys at the Buford Highway, Buford ga auto zone are the best in customer care! They are so helpful and they genuinely care about your needs. I won’t go to any other part store because of them!

Ju
Review №48

Good service.

AB
Review №49

Good people excellent customer service. Helpful staff. I just love to go there for any reason I have.

An
Review №50

Great store I LOVE COMMING HERE SUPER GREAT STAFF

Ja
Review №51

Very friendly staff that were quick to help out. And the battery install was fast and painless, had it done in 5 minutes.

Me
Review №52

I work in the Commercial division at this location and I love my job. The customers get a kick out of the personal service and the relaxed but professional atmosphere. Come on by for any of your automotive, marine, lawn equipment or commercial needs. We are here to help everyone. See you soon.

Ja
Review №53

Customer service has gone downhill. Dropped by this location for the first time in years only for the Assistant Manager, Calvin, to throw an attitude with me when I brought back unopened products I bought from another location. Why do you want to return it? he asked. I explained that I didnt need the items and that they were still in their original, unopened package. He follows up with Just because its still in its original packaging doesnt mean it wasnt used. He smirks then asks me if I needed anything else. Nope not anymore! Opted for the refund and promptly ordered some new window wipers for my C7 Z06 on Amazon. Good luck Calvin and crew at Autozone.

Ry
Review №54

Always friendly and helpful

Fe
Review №55

Excellent experience and would highly recommend ! Called in a few minutes after they opened to see if they had a part available and they did, they offered to put it on hold for me and I picked it up about 20 mims later. Once there I also needed another part but they didnt have it in stock at that location. They kindly drove to the other location and picked it up for me. This is what customer service is all about ! I drove past at least 4 other auto parts stores to get here but definitely worth the drive. Will definitely be coming back and will recomend others to do the same. Thanks again !

Lu
Review №56

As an autozoner who worked for the company for a few months I was disappointed by the quality of service. I went in and order some spark plugs that they didnt have in stock. The sales associate didnt even take my rewards info before completing the transaction, and told me it was too late when i reminded him. I figured I could call in and add the point later. When i went and picked up the part I didnt discover this idiot had ordered the wrong plugs even after I gave him the exact part number. I didnt find out until I had my old plugs pulled out. Not to mention I never received a call to tell me that my order was ready for pickup. When i called to avoid wasting a drive out to pick them up I was put on hold by a girl who told me she would check if they were ready. All she had to do was glance at the shelf behind the counter to see if my plugs were there. After several minutes on hold I hung up and called back to see if she forgot about me/would hurry up. Once i realized they sold me the wrong plugs I found out advanced had them in stock , and they had a rewards system/ coupons that actually worked! Save your time and money by checking with advanced first.

Ti
Review №57

I made a purchase at this location and was helped by a very friendly gentleman named Damian Barton. I needed new spark plugs and a valve cover gasket and not only did he provide great customer service, he also educated me on some things as far as my purchased items. Thank you very much for your help Damian!

kc
Review №58

This Zone has a helpful and knowledgeable staff. And, thus far do everything they can to not only help you with your automotive needs but insure that the Customer Service related issues are dealt with fairly and promtly.

Ry
Review №59

Staff is nice an easy to deal with. Both sets of pads I picked up had issues, but they did everything they could to get the situation taken care of. STAY AWAY form the South Perry Street store at all cost.

Ka
Review №60

Helpful and friendly...I went in late on a Sunday evening, and Andrew was so nice to replace my dead battery. It was my first time in the store, and I will definitely go back and recommend them.

Ro
Review №61

I was helped by a guy named Chris. He was knowledgeable and eager to help. Its very refreshing to be helped by someone who seems to enjoy there job.

Mi
Review №62

I always go here because they always match competitor pricing and give more reliable information and help than the other guys. I had to change my review since Thomas started working there. Best manager that store has ever had. Great advise and probably the most helpful guy there.

Ti
Review №63

Went to 3 other store Auto Zone is the only one that had what I needed

Jo
Review №64

Usually have gotten good service from auto zone. but after fighting with this location about my battery warranty i wont return... wouldnt honor my warranty on a battery that was under 2 years old. was told it had a 5 year warranty when i bought it and over the phone but when i got there all they did was argue with me and try to get me to spend $100....nope!

Mi
Review №65

Great service. Great selection. Helpful staff

mo
Review №66

The gentleman that helped me with buying my part wasnt very experienced. I had to return to the store 2 times to get right parts, hoses and gasket needed for job my husband was doing.

Ja
Review №67

Attitude of employee was TERRIBLE. She couldnt be bothered with ONE simple question that ended up saving me 30% in the end. OReillys just got a new customer.

Da
Review №68

Awesome store, great employees, David L is extremely knowledgeable when it comes to parts and cars, definitely wont go anywhere else from now on

Th
Review №69

The manager at the Buford store happened too help me with checking for problem with my car. Not only did he find the problem but also put another battery in for me. This is the way all AutoZone stores should operate.

Ca
Review №70

Best parts store in the area, David L, one of the managers, far exceeded my needs an expectations, will forsure be back for his help next time

Pa
Review №71

Thank you guys .. I was first time There they do for me more discount thank you so much...

Do
Review №72

Went in to pick up a replacment part under warranty. Could not find info in computer. New guy at counter. Went home called customer service.and gave me a reference #. Went back to store and met a guy with more experience. Long story short ...wasted 2hrs. Newer staff is not trained well...glad we got the guy with experience.

Ab
Review №73

They keep u on hold forever ! Worst Autozone in history !

PW
Review №74

My husband visited this store today, which he visits quite frequently, even though there is an OReillys right around the corner from us, and was basically profiled as one who buys items, uses them, then returns them. He had bought a battery, less than a week ago, that did not have enough power for his SUV and was trying to return it and pay the difference for a better one. The associate handled him in such an unprofessional and accusatory way based on recent behavior of other customers, which is to purchase items, use them, then return them. The associate was so sure that my husband was trying to hustle him that he could not hear what my husband trying to help him understand - HE NEEDED A BATTERY and he was going to purchase it from your store!!! How you can hustle someone out of a battery is beyond me. Eventually, my husband was allowed to return the battery, but we took our business elsewhere for the replacement battery.Giving two stars because the associates my husband has interacted with in the past have been decent enough for his loyalty.Perhaps more customer service training is needed for the associate working this morning.

Lo
Review №75

Went out of their way to assist

Ju
Review №76

Great Service at this location! Thanks

Di
Review №77

These people don’t even deserve one star! We came in 30 minutes before closing time with a dead battery. They refused to help us and sell us a new one. They did not care that our car was about to die. We had to drive 30 minutes to another Auto Zone. Zero customer service 100% laziness! Don’t come here!

Ja
Review №78

Great knowledge of parts and very helpful unlike other places

Ke
Review №79

Brian and Damian went so far above and beyond I was shocked!!! I knew something was wrong with my car so I went there to have a diagnosis done. While I was waiting, my car completely died. Not only did Brian jump off my car for me, he offered my daughter and I a cold drink (it was 96 outside) and gave me a reference to Carlos, a mechanic who also went above and beyond for me. I cant rave enough about the service these guys gave me for the rest of my visit while Carlos came IMMEDIATELY to fix my car for me. Thank you so much to all 3. Its so rare to find great customer service nevermind 3 gentlemen in general

Cr
Review №80

This store has a great location. Easy in and out.

Er
Review №81

Very clean and friendly staff... Only bad thing to say is that they sometimes are slow but heck what place dont have a day they r slow and behind...

Co
Review №82

Been going to this location for years now and the current staff has been very helpful and consistent.

Ro
Review №83

Our car was acting up and the nice guy came out and ran a diagnostic on her and was very polite 😊

Gi
Review №84

Great people eager to help. Very knowledgeable.

Me
Review №85

Josh at autozone is awesome and extremely knowledgeable, Ive passed up other auto zones to get to this one and I will continue to use this one for all of my auto needs!!!!

jg
Review №86

Mr Coffa gave me the best service Ive gotten anywhere in a long time. I will not be getting anymore car related things from walmart for a while. Thank You.

Ke
Review №87

Brian C changed my battery. He was very nice and entertaining.

Tr
Review №88

Terrific service from Dan..

De
Review №89

Good prices, good people and good products.

Ma
Review №90

Three associates are nice and is easy to get to.

Cu
Review №91

Friendly environment great people to deal with as long as youre not an a hole yourself when you go in

Pa
Review №92

Went in on Tuesday May 2nd and saw Mobile 1 advertised on the shelf for 5 quarts and a filter for 29.99 ( THE SALE WAS ON THE RACK IN SEVERAL PLACES).....I thought that was a great deal so I saw 4 qts on the shelf and asked a couple employees standing around if they could find me another quart because I wanted the 5qt deal. After looking for a few minutes they found more oil but when I got to the register it didnt ring up the sale price and when I inquired to the manager she said oh that sale ended yesterday. To make a long story short I said the racks still have the sale flyers on them saying 5 qts and a filter for 29.99 and if the sale ended yesterday then it should have been removed at closing yesterday or first thing this morning and an employee said thats not how it works. Upon leaving I told the manager the sale ads on the rack shouldve been down today and she said dont tell me how to run my store and for me to leave.....A TERRIBLE EXPERIENCE AND WILL NEVER GO BACK.

Ju
Review №93

Great customer service every time!

Vi
Review №94

Damien was great, thanks for your help. Who Dat!!!😜

Ti
Review №95

I had to go pick up a part for my sons 260 zAnd they had what we needed to fix his car

Ro
Review №96

Could live here and dream about building a hot rod

La
Review №97

Great staff and service!

La
Review №98

Great Service...very friendly

D.
Review №99

Staff is not very knowledgeable and if you get checked out by the elderly lady, youll be there for a very very long time. She took nearly 15 minutes to checkout myself and one other person with a total of 5 items. Ill never return to this location.

Dj
Review №100

Great staff very helpful.

Information
28 Photos
100 Comments
4.3 Rating
  • Address:1640 Buford Hwy NE, Buford, GA 30518, United States
  • Site:https://www.autozone.com/locations/ga/buford/1640-buford-hwy.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2025&y_source=1_MjQ2NzI4Ny03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 770-831-8010
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8:30AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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