The owner helped us get fans for the pre-K, Kindergarten, 1st, and 2nd Grade class at a Buffalo Public School by discounting and removing the tax! Thank you so much - I am so glad we stopped by there first! Please support your local businesses.

Nice store clean and organized, cashier was very friendly and polite.

Place is an excellent hard to find item hardware store. From parts for old clawfoot tubs..to thermocoupler for space heaters .i highly recommend.

Theyre great. They usually have what I need for repairs on Buffalo apartments. Thanks

Its a very convenient place to shop for your hardware needs for home or business. I think it is great to locally shop from your neighborhood stores to support the local economy. I am definitely coming back to True Value for my home improvement projects.

The staff are really helpful. Im always very impressed by the prices in the gardening section. I got high quality vegetable plants and pots for much less than big box stores and even local garden centers.Theyve got a bit of everything and it wont take an hour to get in and out. I highly recommend Dibbles.

All through This pandemic I have chosen to go here instead of Home Depot. While people were standing in line an wasting a whole day at depot. I was going here. In and out fast Friendly staff. They have most things you can find at depot. Its on West Ferry Street in the middle of the west side. Its two blocks from my house so its way more convenient for me as a west sider to go here instead of Home Depot. I have not gone to home depot in 5 months. Vote with your dollar and support a local business.

Helpful real people. An important resource in the city.

Dibbles on W. Ferry is the best, and I KNOW this, but just wasted time and money going to a larger hardware farther away thinking they would be more likely to have what I needed. But NO, they did not. How do you sell thermostats and not carry thermostat wire??? Of course Dibbles DOES. They are always so helpful and ask all the right questions and have the right answers. This should be your first stop every time. Keep up the great work!

Awesome place! Had exactly what I needed. An employee named Dan was super helpful and really nice.

Ive been in a few years Ive been there for 20 years ago its just a really cool start and I really like it send it to me in a few years

I love coming here. Not only are they close. But they are always helpful and what ever I need they usually have in stock. SO I cant go wrong here.

We visit Dibbles when we do most of our projects around the house. As they are convenient and usually have what we need. they are very firendly and helpful as well.

Thank you to the hero employee who generously helped us today by going the extra mile (WAY beyond the usual) to use his own tools to remove a very rusted bolt (and then refused the proffered tip). All of our future hardware business will be at Dibble!!

Good store and service as usual there. Because of Covid-19 stock was low.

The best hardware store in buffalo, the employees are so gd helpful

Always helpful and have to look for or wait for someone to help with finding what you need

The Ace Hardware store is close to the neighborhood that I live in size like 10 minutes away. Often you find that many of the sales associates are season they have been with a store for many years some of them are very pleasant and others are not so. Today the cashier was a woman short heavy-set with gray hair and failed to put in a bag what I purchase , did not even ask me if I wanted a bag and when I asked for a bag to put the items she open the back and asked me to put them in it. Lack of courtesy is only the beginning I am shocked especially for her to be older than me guess you know what customer service is all about. The employees should never ever forget the reason they have a job is because of people likeme who purchase items at the store so they can earn a leaving whatever that leaving is.....

Love coming here

Have been going here for years, the selection on some things have been reduced due to stores like home depot and bargain outlet. But this store is great. The staff is amazing, very knowledgeable and friendly. Also its a local place. No corporate here!

Nice selection of products, helpful staff

Not the greatest selection but has the basics.

What would I do without Dibble. They have helped me for decades, guiding me through varied territories (hardware, different kinds of paint, kitchen utensils, porch furniture, locks).The best.Small, friendly, well stocked.

I regularly go here instead of the bigger hardware stores simply because of the helpful staff, always willing to provide guidance and DIY tips.

Great service from the younger bearded guy. Got some keys made and it was quick. Grabbed an adapter and everything was pretty inexpensive.

The staff are always helpful & they have everything youd expect from a neighborhood hardware store.

Fast and knowledgeable service. Better prices than Home Depot, and it saves so much time - Im in and out!

Great guys who helped me find everything I needed, was polite and I didnt have to wait. I was quite happy with everything.

I went in to buy a new plug for an old family lamp. The staff not only helped me find the right plug, but actually replaced it for me ( at no extra cost ) Now that is customer service.

I was in there today to exchange some cup hooks and they were very friendly and helpful to what I was looking for, I really like shopping there, They all seem to know what I need and what I am looking and its a Bonus that they are located two blocks from my home and I dont need to drive there, Now I am working on getting my Rewards Card ?

Most helpful hardware store Ive ever been to.

Old stomping ground great place very helpful

I was trying to find silicone lubricant. The guy who helped me didnt seem to understand that, and took me to the caulk. We eventually figured it out, and he wasnt unhelpful, by any means, though he then took me to a locked, glass case that held WD-40. (It seems like half the store is under lock and key.)

They had what was needed this time

The best hardware store to buy a low prices

Dibbles is the best! They always have exactly what you need and the staff is extremely friendly and helpful.

Excellent community store and staff knowledgeable

They were very helpful

Doesnt carry many common stock items.

Close to home and have some odd selection of items things you wouldnt think a hardware store would carry

Terrific service!!

If you are looking for old parts for around the house this is your place

Nice place

Good service

Usually have what I need

Horrible place

Very good 👍👌🙏

Good experience, the only thing that bothered me was a woman of color who was giving her opinion on what I bought as if she were the one paying. Otherwise the employees are helpful.