Very rude staff. Tried to question about why the online order was canceled and how the money was taken out and she cut me off completely and gave me attitude. Never coming back to this store AGAIN!

Love big lots. But the stor loomed lije it was closing down? And furniture delivery can only be done on Thursdays? And no set times? That makez me go to another store to buy!

Hello world, Big lots the store that has more. Somebody prices are low pricey but I guess when they give you the discounts at all pans out. The store is a nice size but it seems like every time Im in there everything just look giant to me I dont know if its because Im short or whatbut a lot of stuff that I need is always going to Top shelf hell the staff is cool cuz they do help me if I dont know where something is they assist me and I love that theyre polite friendly and nice. And this is a store that has a little bit of everything. Have a beautiful and blessed day ❤️

Staff was extremely nice and helpful! We went in to pick up a sectional and two young gentleman quickly helped us load it into our vehicles. Happy with the experience although the scenery could be a bit cleaner behind the store if youre having customers pick up furniture there. Overall positive.

Horrible. No shopping carts at all. No handicapped carts either. Now that Im disabled , I cant shop there anymore and really do like the merchandise.

A lot of good stuff. Excellent prices!!!

Love 💘it just got new dining room set

Love Biglots. Just went in to buy dryer sheets and $60 later...😁...Still happy with all my purchase..

Best place for home decorations eva!

This location had exactly what I was looking for and more. Yeah! Store was clean and my cashier was friendly and courteous. He even asked if I would like a bag for my purchases. I normally have my own, but I went in for 1 item and came out with several. Big Lots has a large variety of of merchandise, so be prepared to look around. Conveniently located on Delaware Ave in Buffalo in a plaza shared with Kohls, Tim Hortons, Lilttle Caesars, etc. Needless to say I didnt have to cook because Little Caesars was my last stop before going home. It was soooo good. Both locations follow COVID-19 regulations, so be courteous to yourself and others. Wear your mask.

You can find some great deals in this big store. I love coming here in the summer and stocking up on ridiculously cheap pool toys. Lots of parking and friendly staff makes it easier to keep coming back.

Waiting for the furniture lady for almost one hour and half and after she came she helped other people they came after me.Not professional at all!

Its a big lots. Very clean and nice of big lots Ive seen.

Always find something I need at big lots! The occasional 20% coupon is nice too.

Big Lots on Delaware is very unkept and needs to be swept once in awhile. I go to the one in the young street plaza and I will not go back to the one in Buffalo

Clean store.Like the food items. Priced right!

Awww, was to close to closing, my cousin pickup glasses a pack of 16.

The only place where you can buy a couch, a tv stand, socks, and a gallon of hot sauce at once...

Store is quite empty but its a good option for cheap furniture and some home stuff. Otherwise its kind of difficult to get help when its busy. I had to go to the store a couple of times before getting the furniture I wanted.

Staff not friendly or helpful. Items are just scattered in random areas.

Ok for soda and n food many people buy furniture from there but I wouldnt go to a real store for furniture.

Its okay. Its big lots.

Not a very happy customer. The manager Greg was with bad attitude and almost hit 2 Senior citizens with shopping carts that he had collected from the parking lot. He also was verbal and piss. Then I called to get some information about Mangers and Kaitlyn also gave me attitude, she hanged up with out me finishing my conversation. Deny giving me managers name. She stated she not here and dont know when she going to be.

Great prices. Loved their furniture selection an their prices.

Good deals and good selection

A C not working.. no carts

Great spot to find many dismonds in the rough. They have really awesome hospitable associates. They are always welcoming friendly and very helpful. They do not point you to what you need they walk you to it. I love that. The Christmas options are amazing. I found so many great snacks from when I was a kid that you can not find in many stores. A must shop place that isnt always over crowded like Walmart.

Do not bother with delivery. Paid $95 for Same Day delivery and they never showed up. Called the following day and they said they would call me next week to pick a day to reschedule. I went to store to pickup order the following day and they refused to remove the $95 delivery fee saying that it was impossible. I asked for a supervisor and was told that they dont have time to talk to someone over a $95 delivery fee. The manager could care less. Very bad experience.

Its big lots ,whats not to love

Everyone was pleasant and helpful...nice selection of Xmas decor etc...

Mike helped us for several hours as we shopped around for furniture and went over our financing options. We are very satisfied customers and felt we were very well attended to.

Always nice and helpful!!!!

Got my instacpot finally yayyy🤪

First off the Big Lots web site is way off as far as inventory. Having said that we went to the store that was supposed to have 3 in n stock but none were available. Associate checked other stores and there were 4 available at that store. Got to that store and would you believe that there was nothing there as well?

I just love Big Lots

Unfortunately this Big Lots looks as if it had been struck by a tornado. Plus they had almost no selection. Will avoid in the future.

Great selections and service

Alot of good buys on Xmas food gifts

I Always buy brand name make up at an affordable price. Love it.

Nice place to shop. However, buying furniture here is a headache because of their delivery systems. Normal shopping here is okay due to prices.

Much larger furniture section then I remember. Very reasonably priced items.

Big lots has a wide selection of various items. They did have some empty shelves at this store, but the staff was extremely attentive and helpful.

The employees were very nice and helpful .Showed me where cell phones accessories are and found what I needed at a good price .At check out the cashier asked if I had served my country and received a discount. That was great too !Big Lots in Buffalo off Delaware Ave near Hertel . Willbe be going again with that service and selection ....Shawn

Big Lots Have Alot of Great sales I Love Shopping Their

The store is clean in the service is always good here. For the past several months the store always has a pict overlooked and not much stock for many items. Ever since the store was remodeled the prices of many go to better price items have gone up.

Great stock of every thing

Lots of cool cheap, stuff-- but I just left, because one cashier, and people in line all the way up the narrow merchandise eisles. Nope.

Clean. A lot of space to walk. And unbelievable deals .. Thank you Big Lots!

Great place to shop for all you need and a good customer service

I usually like to go to the Big Lots in my area so I can be a little biased BUT when I am in the area, I will ALWAYS come and give them some of my coins. This one is just the right size, not too big or small. Always stocked with good items and has a variety of items that you need. The pricing is always fair and its always clean. Never too busy so do not expect to bump into people or wait in line forever. Always a smooth transaction and this is mainly ONE of the two locations that I will faithfully go to. Big thumbs up to whoever is running the show!!!

Great service with a return and a purchase on 11/19/20.

Store looks great. Folks working there attentive and friendly. Cashier was smiling through tough customers. She was great.

Love the pet supply section !

Can get many items for cheaper price

I went looking for furniture. I didnt see anything I wanted

We actually had a really difficult time here this weekend. We came a few days ago to purchase a couch. The couch wasnt in stock here but their inventory said another store had it, so we ordered it online to go and pick up. And hour later the order was canceled. When we called it was apparently an inventory error. We then spent the last two days trying to find any similar couch at any of the local big lots. We were told every single store was out. Finally we decided to come into the store again and see if we could just get something. Our old couch was falling apart. Thankfully, Tanner was working today. He went in back with a manager and found us the one we were looking for brand new. He even loaded into the car for us on this 90+ degree day. All 5 of these stars are for him.

Great place usually pretty cheap on most things you would expect. Recently, rearranged the store so it looks much nicer and a bit better placement.

Grand opening! Useful ptoducts..good prices on k cups..dog products..cereal.. incredible furniture..sofas..tables. The manager and associates wonderful..accomodating..plus we got a. Goody bag!

I wish i knew this store even existed! I drove by and was excited. Employees where helpful and its a very clean and very organized store. I definitely will be back to shop.

Hadnt been there in a while and when I walked in love it. Like the new register area are nice and clean which is what people see. I hate walking into a store that is not clean. It kind of gives me the creeps and if they sell food thats worst. So hurray to Delaware big lots. And everyone is so helpful and nice and willing ☺️☺️

Great prices, good selections.

Helpful staff, well stocked in just about everything and no long lines

Customer service could be better but decent products and mostly in stock

Love it

The door to enter/exit is the farthest from handicap parking.

You can find things that you might not be looking for! Interesting!

Nasty cash out clerks! Not going to this location again!!

Great selction.Toys 50% off

Miguel the manager useless . Big lots is useles spend 1400 and you can’t even give me a set worst store ever . Thanks Miguel for maki me shop elsewhere!

Staff is never helpful. I ask where I can find an item they say it should be in Aisle ? An obvious aisle that I already checked, said where already looked, replied with the Lazy answer if its not on the shelf then we are out of it. Cant be bothered to look maybe I missed it or maybe just maybe more than what fits on the shelf was ordered and there is some in the Store Room!!!!!! But no, this Big Lots Employees has become very Lazy!!!!!! So sad it use to be a well organized and clean store with helpful staff.

Love Big Lots! Some packaged food, home goods, sundries, affordable mid grade furniture, holiday and seasonal goods. They usually have other special purchases too. Good prices, handicap accessible, free parking.

A good experience

As long as getting out in a decent time it was good

The renovated store is beautiful. Nice large selection of furniture.

The one guy who stock shelves was extremely helpful. Whoever runs the furniture department needs more help

A waste of my valuable time. Thats if for me!!

The workers unloading are a great people

Theyve really cleaned this store up. Much better organised than it used to be. Some good deals in here.

Michele the cashier was really sweet. The store was clean and well stocked.

Big thank you to store manager mike hes amazing and had tons of patience with all of our questions and went above customer support when helping us purchase our couch definitely recommend this location as they also have had major improvements in cleanliness, organization, and management and it definitely shows.

Clean friendly

I just resently started going here and I have found it to be a good place to shop. They have a wide variety to choose from and I recommend you to try it out and and see if you like it too.

The employee working in this store have an excellent customer service and they offered help if I need. Although, I didnt buy anything, but i have a little conversation with two employees and they smile. It was Good little experience

Newly renovated and looking snazzy, the Deleware Big Lots staff also shines. Jama, the manager of the furniture department was phenomenal. Helpful, knowledgeable and nice she was terrific and made my shopping experience great!

Everything and anything you could want or need is here at a great value too.

The place has changed it looks great they got broyhill furniture

Had what I was looking for at a great price.

Good prices

Inventory was not replenished. One cashier was very impatient with customers. Garbage on the floor and carts of unstocked merchandise in the isle

Great product and prices

We had a specific furniture piece that we had been searching for and only this location carried the item. The team at this location led by Jules was instrumental in helping us purchase and receive our item. She went above and beyond what is expected of a manager or employee to make sure we received what we were looking for. I would certainly send anyone to this location for assistance in the future. I also am happy with the quality of the furniture and the pricing is reasonable.

It was nice

Great place with no complaints..

Good prices I will be coming back

Love Big Lots & I never have enough time to fully Explorer all the great deals.

Reasonable prices on food and housing supplies

They have remodeled the store so well. It looks clean, bright, and organized.

A bit on the dirty side and a lot of the things smell musty but the deals are great. Also the scent always washes out so it is only a small I convince for great deals.

This is a great store to purchase the same items at a very reasonable price and save cash and most likely to find what you went there for

Had a bunch of stuff I needed and clean