Friendly and helpful employees. Bicycle tech has 15 years experience, so I felt comfortable leaving my 24-speed racing cycle with them for repairs. A reasonable quote was provided a couple of days later. For some reason they are closed on Sunday and Monday so that can be less than convenient depending on your schedule.

Super rude staff - one in particular I don’t know his name. Came off dismissive and condescending. Bikes are way over priced, save yourself a trip and go to berts

Ethan and his team are passionate about bikes and finding you the right one for you. Awesome quality bikes, fair prices, great consultation, quick and affordable service. Highly recommended! 👍

Bought my bike at their Elmwood location in April and was having a lot of discomfort with the saddle and possibly the set up as well.I had a free fitting (came with purchase of the bike) at their new Niagara location and it was great! Ethan really helped me out by completely readjusting my set up and helping me find a new saddle that would be better for my riding. What a difference! Ethan took his time explaining the adjustments he was making and why. Definitely go check out their new larger location where you can be properly fitted along with a sits bone measuring device to help with buying a new saddle. Thanks guys!

Superb customer service. Staff takes interest and very helpful in addressing your bicycling needs and issues. Staff are all avid cyclists.

The crew at Campus is amazing. They are all very knowledgable and super helpful. I bought a bunch of components to set up a second wheel set for my gravel bike and Brian helped me get the perfect tires and rotors. I also got a bike fit from Alex and so far the fit feels amazing and I can tell my position on the bike is so much more optimized. I went to the Niagara location for both of these but Elmwood as fantastic too. You wont be disappointed.

Campus wheelworks fit and rented us excellent quality bikes ( Liv Avail) for our Erie canal trip complete with racks, locks, and helmets. We appreciated their recommendations and advice.We had no bike problems. We highly recommend this shop.

Bike was ready when I arrived, was is very good condition, rode well, and handled the trails at Hunter’s Creek without an issue. Reasonable price for a day rental. Staff helped load rack onto vehicle and bike onto rack. Will be back next time I’m in town looking to ride trails.

Customers are always treated well, all your questions get answered, no matter how long it takes, the staff is always attentive, honest, willing to help, and they don’t up sell. They truly want you to be happy no matter your budget. I’ve bought 2 bikes from Campus over the last 5 years. It’s more than bike shop, it’s a community, that’s why I keep going back.

Super nice people! Very helpful on the phone when we called before stopping in. Took lots of time to help us find what we needed and what we wanted, offered for us to take the bikes for a spin to feel them out. Great atmosphere in general and were very patient and not pushy at all about making sales. I highly recommend!

I had a new bike fitting at Campus Niagara. It was overall a great experience. I have had issues with numbness and pain in my hands and saddle region for years on all of my past bikes. I finally transitioned from a road bike to a hybrid for more comfort this year, but I was still having issues. I used Campus saddle program a few years ago and got a better saddle, which they installed on my new bike and made sure it was level and at the right spot. I also got a new stem, which made the bike much more comfortable (more upright) for me, as well as new grips and a rack. My bike is much more comfortable now and I am closer to my goal of going bikepacking and riding for a long time off road. Overall, Ive had nothing but good experiences at Campus since I moved back to Buffalo 3 years ago and would highly recommend.

I purchased a bike from Campus WheelWorks in August and I was very impressed with the customer service and overall in-store experience! Count me in as a repeat customer!

If I could give this shop 100 stars I would. Besides being a great shop with top customer service they give so much back to the local community in terms of events from anything to casual rides, mountain bike rides, to road and cyclocross racing. Any charity event Campus is there. Everyone is welcome regardless of skill levels and beliefs. Ive never been made to feel stupid by asking a question about a product or repair.

Campus is friendly, timely, and professional. Theyve repaired my older bike several times, and while it was in the shop the last time, they had several good rental bikes to choose from. The online rental process is easy, too. I strongly recommend Campus to everyone!

Always an excellent experience coming into the shop. Great people and the best service in Buffalo.

Ive bought a lot of gear and had a lot of service work done at Campus over the years but this was my first whole bike experience. From the sales work of Kate through the expert fitting with Ethan it was a huge pleasure. They really know their stuff.

I highly recommend the bike rental experience. At campus you not only get high quality, in new, or like-new condition bike; the rentals come with fix-a-flat tools and supplies in case you need them on your trip at no charge. The staff will ensure that the bike fits you and your purpose. Flawless experience! Will definitely come back.

I purchased my new Giant Bike from Campus WheelWorks a few weeks ago and was excited to stop in for the complimentary new bike fitting thats included. Alex was fantastic walking me through everything he would be doing, answering any questions I had and setting me up with the proper cleat fit and bike fit. There wasnt a lot of adjustments that were needed for my new bike, but the adjustments that Alex did make have made a big difference for me. Knee and hip discomfort definitely went down on my first rides out afterwards. Plus, Alex gave my the adjustments he made so I could properly adjust my bike that is on my trainer as well. Cant recommend Campus enough! They made a loyal customer out of me.

Bought a new bike and had a fitting. Great experience.

Great new store on Niagara with helpful staff. State of the art fitting rig. And a bike path right out front😉

Great place to get ones bike fixed nice prices on new bikes Great and friendly staff just all around Great company

While trying to find a rental Fat Bike during the bike shortage of 2020-2021, I had to reach beyond my normal patronized businesses. A few members of WNYMBA suggested Campus WheelWorks. After a quick visit to their website, I was able to reserve the rental bike easily online and the actual in-person pick-up and drop off at the shop was just as efficient. Once this shortage is over, I will likely continue business with my local shop, but its nice to know that Campus WheelWorks is there and can help out if I ever need them again.

A long lasting and growing business for bike sales a repair.. always great service. Buy local

The front derailleur on my road bike had been totally out of adjustment for years, in spite of my having tune-ups done at other bike shops, in Ohio and here in the Buffalo area. I brought it to Campus Wheelworks to see if they thought they could get it adjusted properly. They were confident that they could, so I left it with them for a tune-up. I just came home from my first ride of the season and am thrilled to report that the front derailleur performed as it did when I first got the bike about ten years ago. This was my first experience with Campus Wheelworks. The staff at the Elmwood store were extremely courteous and helpful. They have earned my loyalty.

I did my performance bike fitting and its like I have an entirely new bike

Great people, great bike.

I know this is a popular store with a long history and my review will be in the minority, but I just did not have a good experience when I shopped here. Part of my experience included very low inventory, and especially so in terms of what I was looking for. Im a petite female (despite my funny-expressioned avatar) and was shown bikes that seemed more suited toward taller individuals. Though bikes are/can be genderless, these particular bikes were designed for males. As a good sport, I did try them however, just to be sure. One of the bikes was so large for my size that I struggled to get on it and fell off of it twice. I did report this to my salesman. For me, test riding on a city block was a challenge and somewhat humiliating, given my struggles and falling. After my second ride, when I let the salesman know that both bikes werent going to work, he seemed to lose interest in me as a customer and his attitude toward me totally changed. He disappeared and when I found him dazed out sitting behind the register, it was like pulling teeth to get any further information from him re if/when more inventory was coming in, what kind, etc. Im not sure this guy is clear on his mission in Sales and as a Salesperson. Finally, I was asked to provide my drivers license and credit card in order to do a test ride. Campus~ youre trying to prevent merchandise theft, but in turn are asking the customer to shoulder the risk~ a much greater risk. Youre asking me to trust you and your staff with my identity and security in an age where identity theft is a major issue and we do everything possible to protect ourselves from that. To me, asking a customer to hand these over to your shop and sales staff willy nilly blows my mind. My salesman did not offer or explain where my DL & CC would be kept and how it would be protected. I was offered no information or assurance at all. Are other customers comfortable with this kind of cavalier attitude toward their personal identification? Im obviously not and told my salesman that I was uncomfortable with this. It was only then that he said it was a matter of a little trust on both our parts. That comment was supposed to comfort and assure me?? With great reluctance and hesitation, I handed my things over~ and to this day regret not walking out instead. Im guessing you must know your employees super well and feel theyre trustworthy~ they should be~ but you as a business have insurance; customers dont have insurance on their identities. I came to Campus after visiting a competitor and went back to that competitor, who was able to provide the inventory I was looking for and service I expected. The only time I had to hand over my credit card was when I paid for my new wheels. No drivers license was necessary.

Reserving a rental online was easy and seamless. I called before reserving for a question about what size frame to rent; the worker was helpful and assured me if the size was not a good fit we could swap the rental for a different one if available. They have a variety of bikes available for rental for whatever fits your style. Interactions at the store were positive. Nothing bad to say about the place! Would go to again for a rental, would visit them when buying a bike in the future.

Did a great job with my bike, expensive but justified for the extra effort. Shoutout to the mechanics for sourcing weird parts on top of the detailing.

Campus is the place to go in Buffalo. Knowledgeable, friendly, and respectful.

Rental was easy to complete and bike shop workers were very helpful with suggestions on where to ride, what to take, and how to dress for snow biking with fat tire Kona Wo bike. The guys were great and answered all of my many questions! Loved every minute of my ride! Would highly recommend renting from Campus Wheelworks.

Needed some parts and advice, they were very helpful with both

Campus always provides top notch service!

Have a very expensive and beautiful pare of road bike wheels trued And WOW what a amazing job. Both Front and rear wheel are 100% perfectly straight there is not even 1/64 of a wobble in either wheel perfection a wonderful price. And to top all that off friendly helpful and courteous staff. Could not be happier with Campus. Will go out of my way to go to the local bicycle shop before others thank you

Theyre good. Nice, knowledgeable, though often inattentive staff; good mechanics. Quite expensive though. Its a boutique bike shop. They do carry good stuff but no chance youre getting out of there for much less than a grand.

Great bike, took it on 20 mile round trip ride on shoreline trail. Overall great ride, shifting on this model was very easy. Im a leisure rider and might have chosen something with sturdier tires if I knew more about bikes. You might have your staff ask renters questions to make good bike match for what their intending to use it for. Thanks! Ill be back!

The team at Campus always makes you feel welcome and they are always excited to see you get out on a bike! The staff is incredibly knowledgeable and I trust them with all my bike needs and desires.

Staff was knowledgeable and flexible. The AR-1 was perfect for riding the Canal paths. Thanks!

Theres no better shop in the Buffalo area. Great service, fantastic people!

First time ever renting bikes, since I dont have a mountain bike. Went on a trip to Adirondacks, and it was worth the trip and experience. Everyone at Campus had some tips about how these bikes work and what to expect. Id do it all over again!

Do it all crew who are both friendly and helpful! Rented a bike here, bring ours in for tune ups. Generous with both their knowledge and time. Great shop!!

My own bicycle is in for maintenance at Campus Wheelworks. Campus rentals gave me an opportunity to get a ride in and try out a different bicycle while waiting to get mine back. The on-line reservation process was straightforward with good descriptions of available rental bicycles. The staff, as always, was friendly and helpful. All parts of the process were efficient even with the current COVID-19 restrictions. The Liv AR1 bicycle that I rented was a good quality, comfortable ride that will be on my shirt list if I decide to buy a new bike in the near future.

LIFE SAVERS!I was on a tour from Pennsylvania to Missouri, with a detour to Niagra Falls. A little over a week into the trip, the bolt attaching my back rack to my bike breaks, but only the bolt head breaks off, so the rest is still inside the bike. I zip-tied it together for a quick fix and called a couple bike shops in Rochester to see if I could stop in, but they said they either couldnt do it or it would take too long and they didnt have the time. A few days later, I get to Buffalo and show up at Campus WheelWorks not long after they open. One guy took my bike right away, said it wouldnt be a problem, that theyre here for this kind of stuff, and in less than an hour, they fixed my bike. I had only done 600 miles at that point and had about 1000 to go, and these guys made it possible for me to finish. Cant thank these guys enough!

Campus WheelWorks is the place to go in Buffalo for free bike rentals that will get you so excited about biking that youll be purchasing a new bike soon thereafter. The bike I rented for free was a hybrid with upright handlebars, in great condition. This is one positive outcome of COVID-19 - if it can be called that - with more people exercising and biking. Great job, Campus WheelWorks.

I thoroughly enjoyed the campus micro tour to four Mile Creek State Park. The group of six was small enough to be nimble on the road and efficient in the campsite. I met some new folks and enjoyed their company. The food was excellent and well prepared. The evening refreshments were much appreciated. 😋 Mother nature cooperated and we dodged a thunderstorm. If only the wind could’ve been behind us at all times the ride would have been perfect. We enjoyed Niagara Falls the on the way up and briefly on the way back. I look forward to participating in another tour in the future.

Friendly rep with good recommendations!

Excellent customer service. Treated this newbie with patience and kindness.

The day after my bikes were stolen I was devastated, but Campus Wheelworks got me ready to ride again. I had a great experience with the HOURS of customer service one of the owners took to value the bikes that I had lost. With value in hand, I got the insurance money I needed to get new bikes and head back out on the road. I can’t recommend this shop highly enough.

Really great service, very friendly staff. Bikes were all really nice!

Awesome people! Awesome shop!

We had never been to Buffalo before, but we walked in and the folks at the store had tons of advice of where to go, who to see, what canal rides to take, and, and, and... This was before we started talking about which bike to ride! It was an awesome time, and the rentals were smooth and fast. If youre visiting, and want to see the city, see these guys. Youll love it.

Ive used them for tune ups 3 times, on 3 different bikes, and theyre always fair and do a great job. Theyre really friendly and you can tell they love what they do and know a ton about bicycles.

The bikes are always maintained well and fun to ride! The process of renting these through the campus web site is super easy also.The staff is very friendly and helpful too!

The most positive buying experience I ever had. I had purchased winter recreation gear from Campus in the past and decided to purchase a particular style of bicycle. From letting the staff know what I was looking for to testing riding bikes and being correctly fitted to the bike, the staff were absolutely wonderful. Being properly fitted was the most important part of the purchase. Following the purchase they tutored me in how to care for and properly maintain the bike.

I did a bike fitting here, and it was a great experience. Alex was very thorough, very professional, and it was well worth the cost. I highly recommend their service.

The guys there are really helpful, courteous, professional and knowledgeable. Highly Recommended!

I normally do not write reviews, however since moving to Buffalo from Brooklyn, NY Campus wheel works has treated this customer with the utmost respect and professionalism. (Brief Story)....when I first moved to Buffalo I was looking to buy myself a Gary Fisher. found what I was looking for @ Berts (Niagara Falls Blvd location) went there and was treated with biasness and racism which deterred me from purchasing what I wanted. Sometime after my wife convinced me to try Berts 0n Transit Rd., we went there (reluctantly), I explained to them my experience over at Niagara Falls blvd location. The manager apologized for what I went through. after my purchase I began looking for a shop that was more community based, hence Campus wheel worksThese guys from the minute I walked in (2010) treated this customer with respect and professionalism that no one else has yet to match here in Buffalo hands down! Thank you Guys!

I rented a bike from this business and the people were great and super helpful. They fitted me a good bike for touring around for the afternoon and showed me some great routes to follow. Thanks Campus WheelWorks!!

Stopped in the other week because my new bike (that I didnt purchase here) was squeaking and I couldnt figure out why. They took it back to their workshop, lubed it up, and put air in the tires for free, which completely fixed the issue. I will definitely be returning for any bike needs in the future. Great customer service.

Did a great job tuning up my bike. Works awesome and was less expensive than the original estimate! Great staff here!

Rented a fat tire bike for a winter group ride with the Campus Wheelworks crew. Had a blast. Great store and great people.

Great organization, great product, and great people! The Tuesday evening rides are very well organized and the Campus Staff is so friendly / safe / knowledgeable! Its a real asset to Buffalo to have such a great experience!!

Great service, great bikes. Love this bike shop.

Good quality road bike was perfect for nice morning rides.

The staff at Campus is the best! Im a tough customer to please yet they always manage to make sure I leave happy with my bike in tip-top shape. Great selection of clothing too, you can tell the buyer actually spends time outdoors and on bikes because the selection looks good and performs.

I was having trouble with my new bike - neck, seat and hand pain / discomfort. Ethan provided an excellent fitting. He is a patient listener and very meticulous. Most of the pain / discomfort is gone. I like that I can come back for additional adjustments as needed.Update October 2019Because of the great fit I had a fantastic bike season. Road over 3,000 miles. Than is again Ethan and Alex!

Salesperson was very helpful

Came in to pick up a rental road bike. The staff was great fitting me to my road bike and I was out riding within 20 minutes. Very knowledgeable staff friendly people.

Awesome as always! A prefect location to stop in for a new bike, some accessories, repairs, or just a good chat. Youll find plenty of help,

Awesome bike shop! I just bought my third bike from this shop and I wouldnt go anywhere else. Great prices with a super knowledgeable staff.

I have been renting bikes from them since the start of the pandemic and they have been completely amazing. The safe is friendly and helpful and I look forward to renting from them in the future.

Need a thingy last minute? Campus ALWAYS has the goods!

Everyone at Campus is great! I dropped in there on a Sunday with my bike that had sustained some damage that morning in a crash. They looked at it immediately and went to great lengths to try to fix it and hooked me up with a sweet rental! Im hooked!

Very happy with the customer service, product selection, and dedication to quality at CWW.

I brought my road bike in for a derailleur adjustment. And a re~tapping of the derailleur hanger as it was stripped. They took my bike in then and fixed everything for 15 dollars. Really 15 dollars. Wow thank you very much you have a new loyal customer. Now my bike shifts as smooth as butter. The mechanic is very good and extremely knowledgeable. As well as the entire staff is. And they are very friendly. I cant rave enough about campus wheel works.

I got a free bike rental because of the deal going on with covid-19 and they still treated me like A star customer. It was a great and safe experience!

Have never had a bad experience here. Very informative when I was deciding on a Jamis bike last year. Not pushy at all and gave me a good, fair deal. Followed up this year with a cheap spoke repair and gave me my free tuneup, even though I was WAY past my time for it. Thanks guys! Keep up the great customer support and you will always get a recommendation from me.

I brought in a bike I bought used for a winter tune up and they took it from a bike that sounded like it was going to spontaneously explode to something I never want to get off and find excuses to ride. Great staff and I dont plan on taking my bikes anywhere but here.

The service here is unbeatable. I went in thinking I couldnt afford the road bike I wanted, but they have a layaway program and I got the best service, finding the right bike for me, not what would make them the most money. My new road bike came with a free professional fitting, 20% off accessories, and the fact that I now have a place I can go with any problems, beginner questions, issues about my bike or cycling, anything! I have moderate carpel tunnel, after the fitting on my new bike, now I can bike much, much further with so much more comfort. Im hardly experiencing any issues at all. I didnt think that would be possible. Shop local and support this hardworking, honest, and service-oriented shop!

Awesome place! I was having a problem with a gear shift. They first tried to fix the problem without replacing the part, which is great because they actually cared enough to try to fix it first. Once they found it couldnt be fixed, they set an appointment up for me and then got the work done faster than I had expected for a reasonable price. The staff is really friendly and really knows their stuff.

I have had good experiences but I called to ask a single quick question and was left on hold for long enough that I could have walked there to ask them. For a yes or no question.

Stop here pretty frequently as I ride my bike everyday. Good place to top up the tires and grab accessories, new helmet, etc... Honestly its a little on the pricey side but I dont mind paying a little more to support a small local business. Great service too! Very friendly, never feel pressured to buy things I dont need.

Campus Wheelworks offers a great selection, friendly staff, and outstanding service. I highly recommend them.

Visiting from out of state and rolled in to get some ride time in a new area. Shop guys and gals were super friendly in not only getting me set up with a good bike, but also pointing me towards some good riding areas and reccomending some other spots around town for good coffee and food. (Their recommendations were on point.) Rented a bike for 2 days, and it happened to be pouring rain nonstop for those two days, so unfortunately I was unable to explore. Returned the bike and after discussing the situation with the weather (they were closed one of the days I had the bike rented) they kindly charged me for only one day. Id love to return to the area and give these guys another shot when the weather is more favorable. Support this shop!Cheers

Great time had by all. Our guide Pat did a great job with directions and cooking!

Friendly and following physical distance guidelines. They answered all my questions and got me what I needed

Really kind and knowledgeable staff. Went in for some repair work and they gave me great free advice and then went over the maintenance and repair work so I felt very informed. The pricing is fair and reasonable. They have a decent amount of accessories just not a huge selection bc they are in a small store front right in elmwood village. Great resource and asset for the community.

Went on the Westside Overland Bikepacking trip all the way back in June and since Im a chronic procrastinator Im writing the review now as I go through old emails. Anyway, I had a ton of fun on this trip. I had never been bike packing or mountain biking before so I was a little worried Id be unprepared but they really helped me thru everything and I was a-okay. I really liked how it felt more like a trip with friends then what a standard outdoor-adventure paid trip would feel like. I didnt feel chaperoned or babied it just felt like we were all on a trip together. A solid group of people for sure, definitely check em out if youre interested in any kind of biking.

This shop is by far my favorite small store in buffalo. The staff will make you feel at home. I often spend an hour or so in the shop every time I visit, which is often being a new cyclist. The atmosphere is great and they are always looking to help. I reccomended talking to the staff if youre looking to get into cycling and want to find ways to be involved. Fact, Id rather spend money at campus than spend it on Amazon.

Top quality rental bikes, both road and mountain. Good service.

Amazing service and great vibes. I rented a bike and it was one of the best I have ever written.

My favorite bike shop in Buffalo. The staff is always so helpful. Affordable pricing too.

Friendly and Informative Staff. They helped us choose the right bike and took the time to make multiple adjustments until we were satisfied. Would highly recommend!

Literally the best place in town for bike needs, whether youre looking for a new bike, a tune up, or repair. Staff are super friendly and the owner is a long time cyclist. Support your local businesses!

If you want them to take your bike apart and give it back to you in pieces come here

Matt is super helpful! This bike shop offers a reasonably priced bicycles for any type of bike are they aim to please! Very friendly staff check it out if youre in the area!

Staff was friendly and very helpful in recommending a bike based on your needs. Accessories get a 20% discount when you buy a bike which is great because if youre a first time bike butter like I was, youll definitely want to get a lock.

Great shop to get your bike and gear. Friendly staff will answer all your questions and get you set up to ride the 716. Join the Tuesday night guided rides for all abilities in the summer!

This is my go to bike shop. Obviously you’ll get quotes that will be expensive and potentially not be correct for you, I’ve had no issues correcting them and learning from what they know. I’ve even asked for quotes for wheels and Bikes that I never purchased from them. I’ve emailed them on problems I’ve had with my bikes and they’ve responded. On my last receipt, “make this upgrade super sweet”, was part of the comment left. If you put in the miles, get to know your local bike shop. Drive them nuts and give them your small amount of business. The check is on its way.👍

For sure my favorite shop in buffalo , has a sense of community witch is what we need in buffalo , organize rides, events and great shop ready to help with anything they can. IMO