Go out of their way to help. Good parts house

Went to the one in buffalo to get spark plug 2 times in one day, first time the guy was being very rude and short, he gave me the wrong spark plugs for my car they were the wrong size because thats what your computer says should go into my car, I went back to exchange them same day and they didnt have the size I needed in stock so I returned them, it was the same guy that sold me them the first time he changed his attitude slightly from when I was in there previously thats why its 2 star instead of 1. Not the first time Ive had bad experiences with napa

Good service too...

Chris Zudemazki in Savage is the go-to guy for Subaru info & Properly port & polish via CNC hand Operation.E: didnt check Auto correct.

Went to the Buffalo location to purchase a spark plug. The individual working, Adam - the one with the gray and white beard - was immediately rude, short, and seemingly unwilling to help. Once he found the spark plug we were looking for, he threw it towards us on the counter while huffing at us. Truly embarrassing customer service.

Good selection good service

I have been a satisfied customer for years. Dave, Adam and the crew always take care of me. Cottens NAPA in Buffalo is my most favorite auto part store.

Cottens has very helpful people and Its funny how the people working any parts stores really dont have the knowledge base as the past.Look up parts just fine but dont ask them questions

Napa is always my goto place for auto parts. All the other big name stores parts quality is not good unless you want wiper fluid and air fresheners. EVERYTHING else go to Napa

Always VERY helpful! This is our Go To place for auto parts!

In and out and on my way, thank you NAPA team!

The young gentleman that help me was awesome very through to make sure I got the right part. Just to bad it would take 10 days to get the spark plugs I wanted.

Good place hasnt had any of that performance parts Ive needed just factory replacement

Got what I came in for.

Got some accessories for the newly acquired car.

The love cottens Napa

Auto parts, engine oil, wiper blades, washer fluid. Everything needed for all vehicles. Wonderful staff that are very helpful.

Very helpful as I needed a new battery, helped me read codes, etc.

Very attentive staff and very friendly. had exactly want I needed.

This young guy named Damon helped me, he was fast and efficient. Best Napa around the Metro!

Good deals grand opening sales 5 bucks for windshield wipers

Staff was helpful. We found what we needed right away.

Fast friendly affordable and efficient!

Great service and had the car battery I needed before the second severe cold freeze arrived.

They are friendly and always ready to help.

Always as expected

As often happens, they didnt have my part,But, as usual, were able to get it in a couple of hoursWorks for me...

Good employees..very helpful

New location is nice, staff are helpful

Clean, organized, knowledgeable staff and quick service

My wife went in to get a new battery for her SUV. Not only did they provide great service to test the battery & pick the new one, they installed it when her truck wouldnt start to leave their store at no extra charge.

You get overpriced car parts here!

Fine quality

They were not helpful.

Love the people

Ok

Auto parts

Had what i needed