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Future Cool Appliances
357 Vermont St, Buffalo, NY 14213, United States
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Future Cool Appliances

Comments
sk
Review №1

“Only adding one star to submit my review - Zero⭐️deservedUnprofessional, liars, likes to run game on potential customers. I read reviews but still decided to take a chance so I communicated through marketplace and made a physical appearance. Told the guy we will make a decision and I reached out again on Facebook.It was decided that we would purchase the item and it was confirmed on a specific day and time to complete the transaction. The day of was a no call no -show. Phone calls ignored.Called the next day and the guy claimed there must’ve been miscommunication and that we did not get back in touch, & that he wasn’t the one we’ve dealt with. LIES - I know it was him because I recognize the voice clearly. I also mentioned I have proof that a time and date was confirmed In my inbox. At this point I already knew that the item wasn’t available but I asked anyway to confirm my suspicion and his bs, of course he said the item was sold.Everything happens for a reason so glad we dodged that bullet! Let me also add that the item in question was much higher than advertised. Don’t be fooled, and don’t waste your time!

Ym
Review №2

I got a 4 door fridge from here and a 5 burner stove and I am very happy with the service. Owner came out and set everything up. Excellent Customer Service and delivery was on time. I AM A VERY HAPPY CUSTOMER, WILL DEFINITELY GO BACK!!!!!

Ja
Review №3

Never go here EVER!!! The absolute EPITOME of Horrible Business Practices!!! Dont waste your valuable time if you want to get ripped off!!!

As
Review №4

So happy with their customer service had to use a voucher from downtown and every other place had gross and expensive appliances. Appliances they gave us were clean and very nice. Staff very kind and courteous.

Ev
Review №5

My friend owns this shes awesome, great customer service. Ive recommended my friends and will continue to support. ❤👌

Dw
Review №6

My little cousin gave them a voucher for a stove and refrigerator a month ago been stopping by there to see what is the hold up but they was never open last two times was yesterday (1-16-20) and today (1-17-20) and they still wasn’t open can somebody please help do they have business hours

ah
Review №7

Good service wonderful people but they move to other store

Mo
Review №8

Horrible service. Refrigerator broke after 30 days. Called and drive by for a week. Office not open and no response to calls or messages. Total disrespect! When I got the secretary on the phone I asked to have the owner call me back that was at 10 a.m. I still havent heard from them. I would not suggest that anyone do business with this company at all on any level.

Do
Review №9

This is a used appliance store. They open later on in the day.

EC
Review №10

I got a stove from them on 8-18-17 they hooked it up and left a few hours later I went to cook dinner and a roach came out the burner on the stove top been calling them non stop this morning and no one is picking up the phone Im extremely mad I do not have roaches and do not want roaches my house is clean THEY NEED TO COME SPRAY MY STOVE that is not my responsibility the roach came from their store smh

Mo
Review №11

They take your money and dont deliever your product they dont answer or have a working phone and theyre always closed horrible service

z
Review №12

The worst.

Ja
Review №13

The people was nice

li
Review №14

Terrible customer service terrible repair

Information
2 Photos
14 Comments
2.7 Rating
  • Address:357 Vermont St, Buffalo, NY 14213, United States
  • Phone:+1 716-240-2881
Categories
  • Appliance store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
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